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My Receptionist

3.4/5 • Glassdoor rating


My Receptionist is a leading provider of on‐demand front office support for small businesses, providing the tools and personnel to ensure your business is always responsive.

My Receptionist streamlines your front office operations by leveraging its experienced staff to respond to client requests and free up your precious time.

My Receptionist brings the insights of 15,000 other small business relationships to help you reach your full potential – maintaining a healthy business and focusing on the needs of clients.



Public or Private


Seats or staff



$10 mil. - $25 mil.





John Marco, Co Founder

Year Founded


Countries of fulfillment




Contact information


About My Receptionist: Review and comparison

My Receptionist is a reputable company offering remarkable front office support and general BPO solutions to small businesses and entrepreneurs. Headquartered in Wisconsin (USA), My Receptionist prides itself in improving business efficiency and fostering growth through 24/7 contact center solutions that exactly suit the client’s needs.

This BPO company follows a notorious customer-centric approach, starting with the treatment of its staff. The company strongly believes that healthy employees are happy employees and that happy employees lead to happy customers. 

Through its solid experience in the industry, My Receptionist boasts an elite 483 employee base that serves a rich clientele of small businesses and Fortune 500 companies. They all enjoy specialized business answering services and virtual receptionist appointment booking services handled by real humans.

The firm also has an industry-leading online scheduling platform since 2001.

My Receptionist Outsourcing

The firm understands how customer relationship management can be time-consuming and is passionate about helping businesses succeed by handling their answering services even during the busiest times.

My Receptionist works with an elite team of friendly, knowledgeable, and trustworthy staff. They are always on the other end of the line knowing each call could be a potential customer and, consequently, potential revenue.

To deliver more effectively, My Receptionist only settles for a robust client-centric approach coupled with unbeatable cutting-edge technology, enhanced BPO solutions, and all-inclusive multiple channel solutions.

As such, it engages its happy clients through various channels, including social media, email, voice, and other CRM integrated means such as live chat.

My Receptionist’s BPO services and pricings

As a passionate BPO provider that takes pride in value first, My Receptionist offers the following specialty services:

  • Appointment scheduling
  • Appointment reminders
  • Call transferring
  • Call screening
  • CRM integration
  • Gift card processing
  • Phone answering
  • Message taking and secure mobile messaging

Notably, the firm’s comprehensive services attract a rich clientele, including small businesses and various entrepreneurs in diverse industries. 

My Receptionist’s pricing

My Receptionist’s pricing options go in tandem with client specifications and business needs to ensure the front office is optimized for success, with an $80 setup fee at signup.

How My Receptionist outshines its competition

My Receptionist engages a firm’s customers 24/7 in the friendliest way and ensures they’re not kept on hold or sent to an inanimate cold answering machine. It’s always real people at the end of the line so that satisfied customers can always reach the business.

It streamlines on-demand front office operations, ensuring a business is always responsive by “leveraging its experienced staff to respond to client requests and free up precious time.”

Key executives

Jeff Noe (President and CEO)

Jeff first joined My Receptionist in 2003 as the operations manager. He became the company’s president in 2007 and has since held the role to date.

Nicole Boyea (Operations Manager)

Nicole Boyea strongly believes in coordinating happiness within the working environment so My Receptionist’s clients reap the ultimate benefits.

My Receptionist reviews and comparisons

My Receptionist is a champion among various BPO service providers in the USA, exhibiting stellar performance that starts with a happy team. It’s probably comparable to other small-sized BPO firms in the US as well as the UK.

My Receptionist’s contact information

My Receptionist’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 800.686.0162.

My Receptionist news, podcast & articles

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My Receptionist videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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