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Vuvale Outsourcing

0.0/5 • Glassdoor rating


Vuvale Outsourcing (A BDE Group Company) provides outsourcing solutions primarily in Fiji. As an English speaking destination, with Customer service at its core (just think of the thriving Tourism industry), Fiji is an unexpected and great alternative for your outsourcing needs.

Vuvale provides bespoke outsourcing solutions for our clients, in call center operations, accounting, software development, customer service, debt collections and many more. We support our clients in every step to successfully integrate their offshore team with their local team.

What Vuvale Outsourcing offers its clients

We are smaller operation, who works with our clients to support the successful management of their team. Our costs include everything you need to manage setup your staff and forget about managing anything, except the team themselves. "Vuvale" is a traditional Fijian word which translates to "my family".

Our Australia/UK and Fiji based account managers work closely together and with you, so you have local point of contact as well as Fiji based senior management as well.

Our management team have extensive backgrounds in call centres, management, finance, retail and IT and are committed to your success. We grow with you.

Our fees are designed so that there are no hidden charges.

How Vuvale Outsourcing outshines the competition

Our monthly fee per agent includes no hidden fees - you won't be getting any surprise extra bills or costs at the end of the month.

We have both Australian based Account Management alongside our Fijian Management teams means you have easy access to the support you need. We are committed to creating an Australian standard of working environment for your offshore team. Creating a nurturing workplace.

We have done the thinking and work and put the systems in place to ensure there is minimal to no disruption to your operations that you may experience with any offshore service provider - from cyclones to power outages - we are ready for it all. During the Covid pandemic no call was missed for our clients during a time when the world was dealing with unprecedented business interruptions.

Vuvale Outsourcing company structure

Vuvale Outsourcing Pte Ltd is a fully owned subsidiary of Australian based parent company (BDE Group Pty Ltd).

Sample highlight service offering of Vuvale Outsourcing

All inclusive staff packages starting at $2200 AUD per month ($13.85 AUD per hour).


BDE Group Pty Ltd PO Box 1298 Buderim, QLD 4556

Public or Private


Seats or staff




  • Consumer Services
  • Financial Services
  • Retail



Miles Blok

Year Founded


Countries of fulfillment
  • Australia
  • Fiji
  • Philippines
  • Admin Support
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • IT Services and IT Consulting
  • Software & Application Development
Contact information

+61 7 3123 6008

About Vuvale Outsourcing: Review and comparison

Vuvale Outsourcing, in collaboration with its parent company BDE Group, specializes in delivering consulting and outsourced services to Australian businesses. 

The company’s comprehensive offerings include customer service, debt recovery, finance assessment, accounting, technology, software development, and tailored workflow automation solutions. 

With a focus on meeting the specific needs of their clients, Vuvale Outsourcing and BDE Group strive to provide efficient and effective solutions across various sectors.

Vuvale Outsourcing Outsourcing

The company’s leadership consists of an executive team based in Australia, with a strong support system provided by a skilled international workforce in Fiji, the Philippines, Sri Lanka, and the United Kingdom. 

Vuvale Outsourcing’s diverse team contributes talents and expertise to drive the company’s success and ensure effective operations across multiple locations.

Vuvale Outsourcing’s BPO services and pricings

Vuvale Outsourcing offered services include:

  • Managed offshore teams and serviced offices – Vuvale Outsourcing offers a professional work environment, providing all the necessary equipment, local HR/payroll management, and employee transport logistics. 
  • Workflow automation and software development – Vuvale Outsourcing has established and upheld the development and maintenance of customized CRMs, loan management systems, self-service customer portals, and subscription management systems.
  • IT and telephony solutions – The leadership team at Vuvale Outsourcing brings 15 years of experience designing and implementing multi-site and international voice and data solutions for call centers. 
  • IT managed services – With the merger of Vuvale Outsourcing and Zen 7, an IT-managed services business, clients can be assured of prompt and expert technical support for their offshore teams.

Vuvale Outsourcing’s pricing

Those interested in utilizing the services of Vuvale Outsourcing can initiate the process by contacting them through their website to schedule a complimentary consultation.

This free consultation offers an opportunity to discuss requirements, explore solutions, and gain insights into the services offered by Vuvale Outsourcing.

How Vuvale Outsourcing outshines its competition

Vuvale Outsourcing brings a wealth of experience in offshore operations, call center technologies, and management to every project its undertakes. 

The leadership team comprises individuals with over 10 years of contact center experience across Australia, the UK, and Europe, and they are supported by a highly skilled and talented workforce.

With a proactive presence in Australia and Fiji, the company assists its clients in effectively transitioning their operations offshore, fostering a cohesive and seamless integration with their local internal teams.

In addition to offering offshore staffing solutions, Vuvale Outsourcing specializes in developing and maintaining customized workflow and automation software systems. These systems ensure staff efficiency, minimize compliance burdens, and automate customer communication. 

The company’s unique approach combines cutting-edge technology solutions with cost-effective offshore staffing, resulting in an exceptional customer experience.

Key executives

Clint Davis (CTO, Co-Founder )

Clint dedicated 15 years of his career to developing telephony and multi-channel customer communication systems for call centers and finance companies in both Fiji and Australia.

He is a passionate tech enthusiast who excels in leading technical teams in various domains, including software development, system architecture, networking, and security.

Miles Blok (COO, Co-Founder)

Miles has 15 years of experience in management roles within call centers, digital marketing agencies, and software development firms. 

Throughout his career, he has effectively collaborated with remote teams in Fiji, the Philippines, Sri Lanka, India, Australia, and the USA.

Sarika Singh (Managing Director, Group Chief Financial Officer)

Sarika brings a wealth of experience, spanning over 20 years, through her managerial roles in the Tourism, Banking, and Information Technology sectors. As a Chartered Accountant by profession, she has built a successful career, demonstrating her expertise and proficiency over the years.

Throughout her professional journey, Sarika has worked closely with management at all levels and collaborated with the Boards of various organizations.

Vuvale Outsourcing reviews and comparisons

“I have personally attended BDE‘s Fiji office and can say with all honesty that they go above and beyond, ensuring that their staff are very well looked after and have the best facilities.I would very highly recommend Vuvale to anyone who is interested in outsourcing. ” – George Karindjias, Credit Manager, Ezy-Way, Lowes Group

Vuvale Outsourcing’s contact information

Vuvale Outsourcing’s main headquarters is located in:

BDE Group Pty Ltd PO Box 1298 Buderim, QLD 4556

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61 7 3123 6008.

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