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Experience the IntelVox Difference with our Dedicated and Shared Call Agents providing your customers an exceptional call experience while simultaneously providing you results-driven performance.

IntelVox company structure

Information Technology & Services

Sample highlight service offering of IntelVox

Outbound, Inbound, Surveys, and Customer Service



Public or Private


Seats or staff








Erick Juan Morales, President

Year Founded


Countries of fulfillment




Contact information


About IntelVox: Review and comparison

IntelVox is a boutique call center service provider that focuses on top-level customer service. The call center agents at IntelVox are well-experienced; each has spent years in the industry and has been trained to the utmost degree.

IntelVox combines its skills and insights to remodel their client companies’ strategies and processes, helping to sculpt and enhance how each client manages and structures their company.

IntelVox offers dedicated and shared call agents to provide clients’ customers with a seamless, outstanding customer service experience. At the same time, this BPO service provider emphasizes performance marked by measurable results.

IntelVox Outsourcing

Established in 2018, IntelVox is headquartered in Dorado, Puerto Rico. They offer outbound and inbound call center services, surveys, customer service, and tech support for various clients. 

IntelVox helps its client companies develop their business through project planning and execution and business process outsourcing customer service solutions. 

In the current business environment of rapid evolution, incremental change is insufficient to keep up with the competition and stand out from the crowd. 

IntelVox helps its client companies make insightful decisions and bold changes that increase productivity, cut costs, set their brand apart, and increase their bottom line.

IntelVox’s BPO services and pricings

IntelVox offers the following BPO service solutions:

  • Call Center
  • Customer Service
  • Inbound
  • Outbound
  • Surveys
  • Reservation Services
  • Sales and Marketing Campaigns
  • Technical Support

IntelVox’s pricing

IntelVox bases its pricing on individual clients’ specific goals and needs. For a consultation, contact IntelVox.

How IntelVox outshines its competition

IntelVox approaches its offerings to its clients not as just another call center. Instead, this BPO services provider helps its client companies reimagine their customer service presence from the ground up.

IntelVox bases its approach on each client’s particular branding, goals, and specialties. There is no good “one-size-fits-all” solution for customer service, and this BPO service is hyper-aware of that fact. Instead, IntelVox seeks to tailor its services for each client to achieve maximum results.

IntelVox agents are highly experienced and rigorously trained, both in customer service in general and in the specific personas of their clients.

Key executives

Erick Juan Morales (President)

Erick Juan Morales has been the President of IntelVox LLC since May of 2019. He graduated from Rutgers University – New Brunswick in 2006 with an MBA. Morales is English/Spanish bilingual.

Among his specialties are business management, strategic planning, marketing strategy, business development, and customer service.

IntelVox reviews and comparisons

IntelVox receives glowing reviews from its clients for several reasons. First, clients appreciate the tailored approach this BPO service provider takes to each client. 

Rather than using the same solutions for every client, IntelVox carefully structures each service to meet that particular client’s needs best.

Clients also point out the experience and expertise of IntelVox’s seasoned call center staff members. These agents are experts at keeping customers satisfied.

Finally, clients note that IntelVox’s services have revolutionized many of their businesses by improving their brand image, increasing customer retention, and lifting their bottom line.

IntelVox’s contact information

IntelVox’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call .

IntelVox news, podcast & articles

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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