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Southern Answering Service

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About

At Southern Answering Service we make meaningful connections with your customers every day, and as we are often the first voice and impression of your company we take that responsibility seriously. So whether we’re taking a message, capturing a sales lead, responding to a question, or reaching your on-call staff, you can be assured that your company ~ and your customers ~ are always in good hands.

Clients choose us because we offer the ideal combination of best-in-class technology, experience in building custom solutions and, most importantly, the dedication of our highly qualified employees to 24/7 local answering service solutions.

Headquarters

-

Public or Private

Private

Seats or staff

11-50

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

10

Site traffic

-

OA ranking

-

Glassdoor rating

3.5

CrunchBase ranking

-

Details

Executive

Lori Gilmer, Operation Manager

Year Founded

-

Countries of fulfillment

-

Sectors

-

Contact information

(888) 868-5210

http://www.southernansweringservice.com/

Social media

About Southern Answering Service: Review and comparison

Southern Answering Service offers answering, call center, and virtual receptionist solutions for businesses in the Southern United States. The company provides services for large and small businesses, and their trained professionals are available 24/7. 

Southern Answering Service strives to make meaningful connections with its clients’ customers. Their state-of-the-art technology enables clients to keep their businesses running around the clock. Industries served include medical practices, travel & hospitality, legal, real estate, and contractors. 

Southern Answering Service Outsourcing

Located in Altamonte Springs, Fl, Southern Answering Service has around 50 employees at the present time. In addition to Florida, Southern Answering Service also has offices located in Macon and Albany, GA.

The Georgia office has bilingual agents, and they are HIPAA compliant. The agents use customized scripts and answering protocols to provide top-notch service to clients. These dedicated agents use top-of-the-line technology to provide the best service possible. 

 

Southern Answering Service’s BPO services and pricings

Southern Answering Service offers the following services:

Answering Service

  • Remind-a-Call
  • Commercial Emergency Services
  • Voice Mail Services
  • Order-Entry/Ecommerce Services
  • Web-Enhanced Applications
  • Ad Responses

Call Center Solutions

  • Inbound Call Center
  • Appointment Setting
  • Help Desk Call Center
  • Health Care Program Enrollment
  • Medical Call Center Programs
  • Customer Service Outsourcing

Southern Answering Service also offers Virtual Receptionist services as well as HIPAA-compliant Answering Service.

Industry-specific services are:

Medical Practices

  • Hospitals/Clinics
  • In-home Care
  • Optometrists
  • Laboratories
  • Dentists

Hospitality & Travel

  • Spas & Salons
  • Vacation Rentals
  • Travel Agencies
  • Hotels & Motels
  • Music Venues

Legal

  • Criminal Defense Attorneys
  • Corporate Lawyers
  • Personal Injury Lawyers
  • Immigration Attorneys
  • Employment & Labor Law

Real Estate

  • Apartments
  • Commercial Property
  • Real Estate Leads
  • Property Management
  • Property Leasing

 

Southern Answering Service’s pricing

Southern Answering Service has four pricing plans to choose from:

Flex Plan – $29/mo.

  • No minimums and no commitment to monthly minute plans.
  • $1.29 each additional minute. 

Starter Plan – $119/mo.

  • Includes 100 minutes. 
  • $1.19 each additional minute. 

Business Plan – $230/mo.

  • Includes 200 minutes. 
  • $1.15 each additional minute. 

Executive Plan – $436/mo.

  • Includes 400 minutes. 
  • $1.09 each additional minute. 

Custom pricing plans are also available and can be arranged by speaking with a Southern Answering Service representative. In addition, potential clients can receive a free quote by clicking on the “Get a Quote” link on the website. 

How Southern Answering Service outshines its competition

Southern Answering Service:

  • Offers answering services 24/7, 365 days a year. 
  • Uses live local agents. 
  • Works with small, medium, or large businesses. 
  • Saves clients money by eliminating the cost of salaries and benefits. 

 

Key executives

Stanley Weisser (General Manager)

Stanley has a law degree and several years of experience in the call service industry. Previous to working at Southern Answering Service, Stanley held various positions at Customer Elation, another call center services provider. 

Southern Answering Service reviews and comparisons

Southern Answering Services has a 3.2 rating on Google Reviews and a 3.2 rating on Indeed as well. One client on Google Reviews wrote, “I have been here for over 3 years and l absolutely love this company.” Another client stated, “Very professional and kind employees that offer fantastic Southern Hospitality.” There are also many positive client reviews on Southern Answering Services’ website. 

Southern Answering Service’s contact information

Southern Answering Service’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (888) 868-5210.

References

https://www.glassdoor.com/Overview/Working-at-Southern-Answering-Service-GA-EI_IE1310049.11,40.htm

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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