$5 mil. - $10 mil.
Lori Gilmer, Operation Manager
About Southern Answering Service: Review and comparison
Southern Answering Service offers answering, call center, and virtual receptionist solutions for businesses in the Southern United States. The company provides services for large and small businesses, and their trained professionals are available 24/7.
Southern Answering Service strives to make meaningful connections with its clients’ customers. Their state-of-the-art technology enables clients to keep their businesses running around the clock. Industries served include medical practices, travel & hospitality, legal, real estate, and contractors.
Southern Answering Service Outsourcing
Located in Altamonte Springs, Fl, Southern Answering Service has around 50 employees at the present time. In addition to Florida, Southern Answering Service also has offices located in Macon and Albany, GA.
The Georgia office has bilingual agents, and they are HIPAA compliant. The agents use customized scripts and answering protocols to provide top-notch service to clients. These dedicated agents use top-of-the-line technology to provide the best service possible.
Southern Answering Service’s BPO services and pricings
Southern Answering Service offers the following services:
- Commercial Emergency Services
- Voice Mail Services
- Order-Entry/Ecommerce Services
- Web-Enhanced Applications
- Ad Responses
Call Center Solutions
- Inbound Call Center
- Appointment Setting
- Help Desk Call Center
- Health Care Program Enrollment
- Medical Call Center Programs
- Customer Service Outsourcing
Southern Answering Service also offers Virtual Receptionist services as well as HIPAA-compliant Answering Service.
Industry-specific services are:
- In-home Care
Hospitality & Travel
- Spas & Salons
- Vacation Rentals
- Travel Agencies
- Hotels & Motels
- Music Venues
- Criminal Defense Attorneys
- Corporate Lawyers
- Personal Injury Lawyers
- Immigration Attorneys
- Employment & Labor Law
- Commercial Property
- Real Estate Leads
- Property Management
- Property Leasing
Southern Answering Service’s pricing
Southern Answering Service has four pricing plans to choose from:
Flex Plan – $29/mo.
- No minimums and no commitment to monthly minute plans.
- $1.29 each additional minute.
Starter Plan – $119/mo.
- Includes 100 minutes.
- $1.19 each additional minute.
Business Plan – $230/mo.
- Includes 200 minutes.
- $1.15 each additional minute.
Executive Plan – $436/mo.
- Includes 400 minutes.
- $1.09 each additional minute.
Custom pricing plans are also available and can be arranged by speaking with a Southern Answering Service representative. In addition, potential clients can receive a free quote by clicking on the “Get a Quote” link on the website.
How Southern Answering Service outshines its competition
Southern Answering Service:
- Offers answering services 24/7, 365 days a year.
- Uses live local agents.
- Works with small, medium, or large businesses.
- Saves clients money by eliminating the cost of salaries and benefits.
Stanley Weisser (General Manager)
Stanley has a law degree and several years of experience in the call service industry. Previous to working at Southern Answering Service, Stanley held various positions at Customer Elation, another call center services provider.
Southern Answering Service reviews and comparisons
Southern Answering Services has a 3.2 rating on Google Reviews and a 3.2 rating on Indeed as well. One client on Google Reviews wrote, “I have been here for over 3 years and l absolutely love this company.” Another client stated, “Very professional and kind employees that offer fantastic Southern Hospitality.” There are also many positive client reviews on Southern Answering Services’ website.
Southern Answering Service’s contact information
Southern Answering Service’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (888) 868-5210.