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2.0/5 • Glassdoor rating


Phonex is a company dedicated to providing contact center services. We develop strategies in omnichannel solutions to help achieve the profitability you require for your business. We provide committed personnel, adequate infrastructure and cutting-edge technology in constant dynamism.

We put at your disposal our 40-year experience in the successful implementation and monitoring of the processes that connect your company’s services with your customers and users, through a perfectly supported and secure 24/7/365 operating platform.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Rita Ramírez Rodríguez, Commercial Manager and ATC

Year Founded


Countries of fulfillment




Contact information

52 (55) 5420 5000

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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