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3.2/5 • Glassdoor rating


BUNCH was founded in late 2017 with the goal of filling the cultural gap between tech companies in need of scalability and outsourcing firms flush with talent.

The challenge was to sync a large team of uniquely talented specialists with clients in diverse industry niches around the world with the precision of a Swiss watch.

What BUNCH offers its clients

We have directed our efforts towards the sectors that we believe will shape the future of technology over the next 10 years. Specifically, BUNCH is focused in the following areas:

• SaaS, Social apps and eCommerce
• Artificial Intelligence and Machine Learning
• Blockchain & Crypto

This has allowed our clients to experience growth with a fraction of the operational hassles. Our clients appreciate our flexibility and regularly take advantage of our ability to adapt to their changing needs.

How BUNCH outshines the competition

The journey was never a walk in the park. After trial and error in process design, we uncovered the formula that drives our success:

1. Delivering high-value, high-flexibility services for global tech companies.
2. Our senior management team is available 24/5 enabling instant feedback to our clients; we help them designing custom processes in the areas we are experts, outlining teams completely tailored to their existing organizations, and we use technology for every single task that can be automated leaving humans to what we do best: building relationships and designing processes
3. Building a strong team culture that mentors talent, allows solid and fast career growth by offering custom career paths to each individual, plus above-the-market benefits for everyone

This simple formula is fueling unprecedented success and shaping the scalability of our future.


Amorsolo corner VA Rufino, 1229, Makati, Metro Manila

Public or Private


Seats or staff



$1 mil. - $5 mil.

  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Hardware Tech/IT
  • Healthcare
  • IT Services and IT Consulting
  • Media Publishing
  • SaaS
  • Software Tech/IT



Carlos Puig

Year Founded


Countries of fulfillment
  • Philippines
  • Vietnam
  • Admin Support
  • Customer Service
  • Digital & Content Marketing
  • Full service BPO
  • IT Services and IT Consulting
Contact information


About BUNCH: Review and comparison

BUNCH is an outsourcing house that mostly caters to high-tech companies. The company has been the trusted partner and one-stop outsourcing shop of tech companies since its founding in late 2017. And over the past five years, BUNCH was able to grow to 80 to 120 employees.

BUNCH Outsourcing

BUNCH is registered in Hong Kong, but their production offices, including their headquarters, are in Makati, Philippines. They also have a representative office in Barcelona, Spain.

Most of their outsourced agents hail from the Philippines, all of which are screened, tested, and trained to ensure they have the necessary skill set to provide high-quality services.

BUNCH’s BPO services and pricings

BUNCH mostly provides tech companies with talent or outsourced agents that would handle specific tasks for the company. At the moment, BUNCH offers 13 types of tech-related services spread across three different categories. These include:

  • Content Moderation
    • Video Moderation
    • Social Media Moderation
    • Comments Moderation
  • Customer Support
    • Apps Customer Support
    • SaaS Customer Support
    • E-Commerce Customer Support
  • Data Annotation
    • Audio Transcription
    • Data Labeling
    • Image Annotation
    • Semantic Segmentation
    • Sentiment Analysis
    • Text Annotation
    • Video Annotation

BUNCH’s pricing 

The pricing plans of BUNCH can vary vastly according to the type of service the client wants to seek. Their prices can be as low as $900 per month or as high as $8,000 per month.

Needless to say, the price range is large, so it’s best to simply contact the company and provide details about your project. BUNCH should send clients a quotation upon receiving an inquiry.

How BUNCH outshines its competition

Scalability, 24/7 availability, and specialization are the unique selling points of this company.


Scalability is not a common characteristic of outsourcing agencies.

That’s why fast-growing companies tend to switch from one outsourcing house to another as they continue to grow. BUNCH is one of the few companies that offer scalable services.

That’s one of the reasons why the company boasts a high client retention rate.

Real-Time and 24/7 Availability

A common issue clients tend to have regarding outsourcing agencies is the lack of proactive support. They would often complain that agents would only take action once a problem occurs.

So, you’d be glad to know that BUNCH offers real-time, 24/7 services.

They would completely take over certain tasks in tech companies. and rather than appearing only once an issue takes place, BUNCH aims to resolve issues before they appear.

Laser Focused

Other outsourcing agencies have the tendency to bite off more than they can chew typically by offering services in areas they barely understand. While it’s a noble thought, it often doesn’t end well for clients as they would notice unsatisfactory results from these areas.

That’s why BUNCH makes it a point to focus on specific areas, namely:

  • Artificial Intelligence and Machine Learning
  • Blockchain & Crypto
  • SaaS, Social apps and eCommerce

Key executives

  • Carlos Puig (Founder)

Carlos Puig is a serial entrepreneur that has a record of establishing technology startups. Though BUNCH is the magnum opus of Puig, he’s also known as the founder of ZOCKO and Compraventalia, both of which are also based in the tech industry.

BUNCH reviews and comparisons

We don’t have reviews available at the moment for this company, but you can compare its offer with similar companies in the Philippines. 

BUNCH’s contact information

BUNCH’s main headquarters is located in:

Amorsolo corner VA Rufino, 1229, Makati, Metro Manila

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call .

BUNCH news, podcast & articles

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BUNCH videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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