Outsourcing directory
The world's most complete directory of global Business Process Outsourcing firms.
We found 4,856 companies
Report a problemGlobal Outsourcing Firm (BPO) Index
The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
At Smart Outsourcing Solution (SOS), we help companies hire in the Philippines legally and compliantly through our Employer of Record (EOR) services. Instead of setting up your own entity, you can onboard employees within days while we take care of contracts, payroll, benefits, and government compliance.
Sectors- Business Compliance
- Employer Of Record Eor
- Full Service Bpo See all
Glassdoor rating5/5
Rank #1594Seat:
500-999DA: Domain Authority
8Revenue:
$1 mil. - $5 mil.Founded:
2017Locations:
2
Afrishore is a South African-based BPO company delivering high-quality, cost-effective outsourcing solutions to clients across the U.S., U.K., and beyond. We specialize in customer service, sales support, debt collection, and back-office functions - offering 24/7 multilingual support tailored to your business needs. What sets us apart is our people. Afrishore is privately owned, owner-run, and fully managed by a hands-on leadership team with decades of global experience. We take pride in building long-term partnerships based on trust, performance, and a shared commitment to excellence. Whether you’re looking to scale, reduce costs, or improve service quality, Afrishore is the partner that delivers.
Sectors- Admin Support
- Back Office Support
- Build Operate Transfer See all
Glassdoor rating1.5/5
Rank #1303Seat:
500-999DA: Domain Authority
9Revenue:
$25 mil. - $50 mil.Founded:
2016Locations:
4
VAP (VA Platinum) is an Australian-owned offshore staffing and managed services provider based in Cebu City, Philippines. We specialise in delivering co-managed offshore support to Australian businesses, helping them scale efficiently while maintaining high service quality. Our team supports a wide range of industries, with strong expertise in financial services — including financial planning, mortgage broking, accounting, and lending operations — as well as real estate and general business administration. Through structured onboarding, dedicated management, and ongoing training, VAP ensures clients receive reliable, long-term operational support that enhances productivity and client experience. VA Platinum Offices VAP operates from two modern, fully equipped offices located in Cebu and Davao, ensuring secure, professional, and accessible work environments for our offshore staff. Cebu Headquarters — 14th Floor, Filinvest Cyberzone Cebu Tower 1, Lahug, Cebu City Situated within Cebu IT Park, our Cebu office provides a prime business location surrounded by dining options, commercial establishments, and key transport links. The area is known for its safety, accessibility, and thriving business community. Davao Office — Robinsons Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao City Our Davao site is strategically located along a major commercial avenue, offering convenient access to public transport, nearby retail centres, and essential services. The building provides a professional environment that supports team productivity and client operations. VA Platinum Address Filinvest Cyberzone Cebu Tower 1, 14F, Lahug, Cebu City Robinsons Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao
Sectors- Admin Support
- Business Compliance
- Customer Service See all
Glassdoor rating4/5
Rank #767Seat:
250-499DA: Domain Authority
22Revenue:
$10 mil. - $25 mil.Founded:
2017Locations:
1
Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Rank #2085Seat:
1-49DA: Domain Authority
14Revenue:
$10 mil. - $25 mil.Founded:
2009Locations:
5
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At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.
Sectors- Back Office Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating4.3/5
Rank #1557Seat:
1-49DA: Domain Authority
16Revenue:
$1 mil. - $5 mil.Founded:
2022Locations:
1
At Hugo, we build world-class teams to help you scale faster and smarter. We are the largest specialty provider of customer support, technical support, data and AI, moderation, community management, and ML solutions. Whether you are a startup, large e-commerce brand, fintech app, SaaS platform, or digital-native brand looking to scale, we provide the fast, flexible support you need. Hugo operates 365/24/7, offering multilingual support in 60+ languages and across 5 continents. We offer omnichannel support - email, phone, chatbot, live chat, SMS, social media, and in-app messaging - to meet your customers where they are. Hugo agents are trained STEM professionals with industry-specific experience. Best of all, we've mastered your tool stack, so we're ready to work from day one. Hugo places strong emphasis on data security and compliance to ensure we safely serve your clients. We are ISO 27001, HITRUST, and SOC 2 certified, and HIPAA and GDPR compliant. Hugo builds and manages high-performance teams in as little as 2 weeks to enable you to lower support costs without compromising your customer experience. Wherever you need coverage, we build the right team to help you win. Hugo offers a wide range of services, including: •Customer support outsourcing •Technical support outsourcing •Content moderation •Community management •Call center support •Generative AI outsourcing •Back office support •E-commerce support outsourcing •Lead generation/ sales support services •AI & ML model services •Data processing •Bookkeeping outsourcing •Invoicing & billing support •Helpdesk support
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating-Rank #601Seat:
1000-4999DA: Domain Authority
25Revenue:
$100 mil. - $250 mil.Founded:
2017Locations:
5
Beninobas Jamaica BPO LLC is a premier nearshore customer experience (CX) and operational support provider headquartered in Jamaica. Founded in 2022, the company delivers scalable, high-impact business process outsourcing solutions designed specifically for high-growth enterprises and mid-market organizations across the United States and Canada. By combining competitive nearshore pricing dynamics with exceptional cultural alignment, Beninobas protects your brand's reputation while significantly optimizing operational bottom lines.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Seat:
500-999DA: Domain Authority
-Revenue:
$10M-$50MFounded:
2022Locations:
-
HOPLA Online is an outsourcing and remote staffing company providing global offshore team solutions for startups and high-growth businesses. With delivery operations across Asia Pacific, Europe, and the Americas, and with 80% of our talent based in the Philippines, HOPLA enables companies to build cost-efficient, globally distributed teams backed by structured systems and full operational support. We combine remote staffing, offshore team management, and BPO services into a scalable, end-to-end solution designed for modern, distributed businesses.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating4/5
Rank #400Seat:
250-499DA: Domain Authority
37Revenue:
$100 mil. - $250 mil.Founded:
2016Locations:
2
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ISTA Solutions is a full-service BPO provider dedicated to helping your business thrive. We specialize in healthcare outsourcing, bringing years of expertise to staffing agencies, medical billing companies, clinics, DME, laboratories and more. At the same time, we proudly serve a range of other industries – from restaurants to airlines – delivering the same high standards of support across the board. Our comprehensive services cover everything from customer support and patient scheduling to billing, claims processing, recruitment, and back-office operations. With headquarters in New Jersey and major operations in the Philippines and South Africa, we offer the perfect blend of onshore quality and offshore efficiency. When you partner with ISTA, you gain a dedicated extension of your team that is organized, responsive, and committed to your success. We handle the busy work and critical processes behind the scenes, so you can focus on your core business knowing a reliable team has your back.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating3.4/5
Rank #420Seat:
250-499DA: Domain Authority
19Revenue:
$100 mil. - $250 mil.Founded:
2015Locations:
2
With more than 25 years of proven success in omnichannel customer contact services, NQX is recognized for operational excellence and its strong corporate culture. We are Canada's largest contact center provider and the world’s largest employer of French-speaking Canadian agents. NQX has been honored with the Waterstone Most Admired Corporate Culture Award every year from 2018 to 2023 and has one of the highest employee engagement and lowest attrition rates in the industry!
Sectors- Back Office Support
- Customer Service
- Data Analytics And Ai See all
Glassdoor rating2.8/5
Rank #464Seat:
10000+DA: Domain Authority
1Revenue:
$1 bil. - $5 bil.Founded:
1999Locations:
1
- Sectors
- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating-Seat:
50-99DA: Domain Authority
-Revenue:
-Founded:
2023Locations:
-
VirtualStaff.ph provides structured offshore staffing for established businesses that want to add dedicated full-time staff in the Philippines without the complexity of hiring locally or managing offshore employment themselves. The staff work inside your business like local employees. They follow your systems, join your workflow, and support your day-to-day operations. You manage the workday. VirtualStaff.ph handles the staffing structure behind the scenes. Whether you need one full-time staff member or a larger offshore team, we help businesses add operational capacity through dedicated offshore staff, predictable all-inclusive monthly pricing, and a simpler staffing model designed to make staffing more practical and financially sustainable.
Sectors- Back Office Support
- Customer Service
- Full Service Bpo
Glassdoor rating5/5
Rank #332Seat:
1000-4999DA: Domain Authority
30Revenue:
$27 mil. - $32 mil.Founded:
2016Locations:
2
Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating-Rank #1771Seat:
1-49DA: Domain Authority
24Revenue:
$10 mil. - $25 mil.Founded:
2020Locations:
1
LAdmins is not a traditional BPO. We are a remote staffing partner built for companies that want serious cost savings without sacrificing quality or culture. We place dedicated remote professionals in finance, accounting, admin, customer support, operations, IT, and telecom. These are not shared resources. They are fully integrated members of your team. Our difference is simple: long-term talent partnerships over transactional outsourcing. We invest in our people with competitive pay, benefits, and active engagement. The result is stronger retention, better performance, and teams that actually stick. We handle recruiting, HR, compliance, payroll, equipment, and workforce management. You get a fully enabled professional without the overhead or liability. Clients typically save 40 to 70 percent compared to domestic hiring while gaining a committed, high-performing team member. Ethical staffing. Measurable savings. Real integration. That is LAdmins.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Seat:
100-249DA: Domain Authority
-Revenue:
-Founded:
2021Locations:
-
Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines. Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power. We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations. We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.
Sectors- Admin Support
- Animation Multimedia
- Back Office Support See all
Glassdoor rating2.6/5
Rank #615Seat:
250-499DA: Domain Authority
26Revenue:
$50 mil. - $100 mil.Founded:
2011Locations:
3
PeoplePartners is an ISO-certified offshoring partner built on proven systems and globally recognised standards. They run on EOS, are Great Place to Work® certified, and were named a Fortune 100 Best Places to Work For in Southeast Asia in 2025, ensuring consistency, security, and a culture that performs. Serving clients across Australia, the US, Canada, and New Zealand, PeoplePartners designs dedicated offshore teams around each business, re-engineering workforce structures to deliver up to 70% cost savings without sacrificing performance or values. Backed by zero upfront costs, no long-term lock-in, and a 90-day replacement guarantee, they give clients the freedom to scale confidently, focus on growth, and build teams that create lasting impact.
Sectors- Full Service Bpo
Glassdoor rating4.1/5
Rank #1445Seat:
1-49DA: Domain Authority
15Revenue:
$1 mil. - $5 mil.Founded:
2014Locations:
2
Turritopsis Consulting is a U.S.-based Business Process Outsourcing (BPO) provider dedicated to delivering exceptional customer experiences through high-performance contact center solutions. We specialize in customer care, inbound sales, and outbound sales, powered by a nationwide network of highly skilled independent agents. Our approach blends human-focused interactions with technology-enabled execution to build lasting customer relationships and brand loyalty. At Turritopsis, every customer interaction is viewed as an opportunity to elevate your brand – showing customers they’re understood, valued, and supported. Our agents are carefully selected and performance-incentivized, ensuring only the most qualified individuals represent your business. Whether you need scalable support, flexible scheduling down to 30-minute intervals, or alignment with key business KPIs, our tailored outsourcing solutions are designed to meet your service level goals—24/7/365. Let us help you optimize your contact center operations with 100% U.S.-based talent and a commitment to excellence.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Rank #3322Seat:
1-49DA: Domain Authority
2Revenue:
UnknownFounded:
2025Locations:
1
Based in Thailand with Danish leadership, Azendo.co bridges the gap between global talent and cost-effective operations. We source top-tier professionals worldwide and relocate them to Thailand, offering you access to a specialized international workforce at half the price of domestic employment. Get the same high-level performance with the overhead advantages of an offshore base. Thailand. Home to talented developers and cost-effective staffing solutions. 💰 2-5 times lower annual salary rates 👩🏽💻 Over 600,000 skilled IT specialists 🔐 A high priority on data privacy and security 📈 Easy to access the region’s various growing markets and industries
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating3.8/5
Rank #2368Seat:
50-99DA: Domain Authority
8Revenue:
$1 mil. - $5 mil.Founded:
2010Locations:
2
Instinctools is a leading AI and digital product engineering company with 25+ years of experience. Their services include AI and Machine Learning development, custom software development, BI and Big Data, IoT, etc. Specializing in end-to-end AI integration, they help businesses harness analytics and automation to drive innovation and efficiency.
Sectors- Engineering Architecture
- It Services And It Consulting
- Outsourcing Consultancy See all
Glassdoor rating4.6/5
Rank #136Seat:
-DA: Domain Authority
35Revenue:
15 millionFounded:
2000Locations:
7
CC.Talent is a fast-growing software development and staffing company with offices in the Netherlands, Germany, Singapore and the Philippines. We provide remote professionals and build digital solutions for medium to larger global firms. We maintain a progressive and inclusive environment where all employees are treated with respect and dignity. We take our work seriously, but we like to keep things cool. CC.Talent prides itself on its culture of openness, flexible work hours, and a strong focus on the continuous learning and development of its employees. We keep our clients happy by keeping our employees happy.
Sectors-Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
SuccessLink Outsourcing helps businesses build the operational infrastructure needed to scale with stability, clarity, and consistency. We go beyond traditional outsourcing by providing support solutions designed to strengthen the foundation behind daily operations and long-term growth. Our approach is rooted in our Stability-First Infrastructure Model, focused on helping businesses create reliable operational systems across revenue support, back-office execution, customer experience, and scalable team structure. Rather than simply filling roles, we work to align people, processes, and support functions so businesses can operate more efficiently and grow without operational bottlenecks. Our services include customer service, virtual assistants, back-office support, billing and collections, digital marketing, IT support, software and mobile app development, Salesforce support, and project-based operational solutions. With dedicated teams in the Philippines and Mexico, supported by structured workflows and ongoing management oversight, we deliver dependable and scalable support tailored to each client’s operational needs. At SuccessLink Outsourcing, we believe sustainable growth starts with strong operational infrastructure. Our goal is to help businesses optimize efficiency, strengthen execution, and build the capacity needed to scale with confidence.
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating-Rank #2908Seat:
100-249DA: Domain Authority
10Revenue:
$1 mil. - $5 milFounded:
2024Locations:
1
Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com
Sectors- Admin Support
- Customer Service
- Output Based
Glassdoor rating3.2/5
Rank #632Seat:
1-49DA: Domain Authority
32Revenue:
$1 mil. - $5 mil.Founded:
1974Locations:
1
BetterSupport.io is your partner for quality-driven outsourcing, not just cost-cutting. We help you scale with dedicated, full-time remote staff from the Philippines, handpicked to work inside your systems like true in-house team members. No shared agents. No platform learning curves. Just reliable, long-term talent - hired fast, fully managed, and saving you up to 70% on staffing costs. Our clients range from fast-growing startups to established companies across the US, Europe, and Australia. Whether you need one team member or ten, we’re built to scale with you. Let us show you how outsourcing can be simple, flexible, and effective.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Rank #2352Seat:
1-49DA: Domain Authority
10Revenue:
$1 mil. - $5 mil.Founded:
2021Locations:
1
Remote Staff Trained to Help Grow Your Business Archers Contact Solutions is a unique outsourced services company founded by an experienced business coach. What sets us apart is our singular focus on helping business owners and entrepreneurs grow their businesses. Whether you need help in sales, lead generation, social media marketing, or administration, we’ve got you covered. Contact us today to find out how our specially trained staff can help take your business to the next level.
Sectors- Admin Support
- Agency Contract Partner
- Customer Service See all
Glassdoor rating2/5
Rank #1889Seat:
50-99DA: Domain Authority
10Revenue:
$10 mil. - $25 mil.Founded:
2023Locations:
2
ZIGZAG is a full-service office for businesses who are ready to grow offshore. We know there isn’t just one solution for all clients, so we offer a wide and flexible array of services and models. We have been building and growing over the last 8 years and currently manage over 500 staff supporting companies, large, medium and small in over 10 countries. We are now one of the leading providers of Knowledge Process Outsourcing services in the Philippines.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating3.9/5
Rank #1577Seat:
500-999DA: Domain Authority
10Revenue:
$10 mil. - $25 mil.Founded:
2012Locations:
1
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