Outsourcing directory

Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.

DME Service Solutions offers a wide range of call center and consulting services. Within a year, DME has implemented 20 different lines of business (and counting) from back office to voice setup supporting both English and Spanish support with 24/7 coverage. This covers from Order fulfillment (Intake Sales and Reorder), Authorization, and Benefit Investigation, to Pharmacy and Prescriber Relations. DME has a well-versed knowledge of healthcare space like Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other complex processes. Our agents are cross-trained to allow our clients to move resources depending on business needs. Our agents have an average of 4-year Healthcare experience before they get hired at DME.

RND OptimizAR is a leading business process outsourcing organization that commenced its operations in 1999. With presence in 3 countries across 3 continents and a comprehensive range of services across diverse business, we are one of the leading business support systems in the below domains. Revenue Cycle Management (RCM) Services: Documents management, Automated Insurance eligibility verification, Prior authorization, Doctor's office follow-up, Electronic claim submission & Payments posting, Accounts receivables, MCR, CMN follow up, Rejections & Denial management, CPAP compliance, Inbound call assistance for order entry, Re-supply orders, returns, refunds, appointments & patient engagement systems. Contact Centre, Billing & Back Office Staffing Solutions: Book Keeping, Online Inventory reporting for property inspections, Photo Insertion, Document format conversion, After hours answering, helpdesk & Back office support. Business, Legal, Linguistics Transcription Services: Services for Focus groups, Teleseminars, Publishing, Translation, Education & Media domains. Medical Transcription: ISO 9001 certified, experienced 250+ Medical transcriptionists team adhering HIPPA and ISMS guidelines compliance. 99% Transcript accuracy and 95% in turnaround time varying between 4-24 hour TAT with a daily transcribing capacity for 25000 lines/day, predominantly to the American, Canadian, and Australian markets, ranging from single doctor clinics up to large tertiary, specialty hospitals. Information Security & IT Network Management: Workstations, Storage & Server Management, Off-shore IT Infrastructure monitoring, Cyber security programs, Vulnerability Tests (VAPT), BCP/DR Management, IT Audits & Risk assessment and ISO 27001 guidance & Implementation. Software Development & Customized Applications: Customized Web & Mobile Applications, Microservices architecture, Database Management Systems, Machine learning and Automated testing solutions. RND OptimizAR is amongst the first medical transcription company to have ISO certified quality management systems. The company has successfully trained professionals to render quality services to the US, UK, Canada and Australian markets. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs 24/7/365 days.

PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues that were always recurring. We knew the concept of outsourcing could be a huge benefit for a client, and that there had to be a better way of doing so, so we set out to make these changes.

We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.

At H Connect International, we redefine outsourcing by offering a curated partnership model that goes beyond simply tailored solutions. With a focus on quality relationships, continuous value-add, innovation, and best-in-class talent, we build a long-term road map toward achieving our client’s goals. From end-to-end finance and accounting, digital consultancy, digital marketing, to industry-specific BPO solutions, our dedicated team ensures seamless integration and maximum productivity. Experience the difference with H Connect International, your trusted partner in outsourcing excellence.

We are an employer of record in the countries we work in/from. Fully remote staff.

At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.

Since 2008, Select VoiceCom has delivered cost-effective, performance-driven contact center solutions for businesses in the USA, UK, CA, AU, and beyond. We offer 1,500 certified, premise-based, secure workstations in the Philippines. Our college-educated agents excel in IB, OB, B2B, and B2C programs, delivering quality results across various industries and business sizes. Contact us to learn more, and we will happily provide a custom-designed proposal for your consideration at no charge or obligation. Services We Offer We support your business at every stage with services like: · Inbound · Outbound · Back-Office Support · AI Solutions Industry Experience Our team has experience working with clients in: · Healthcare · Retail and E-Commerce · Marketing · Telecommunications · IT · Legal · Energy and Utilities · Media and Communications · Insurance · Education · Financial Services · Real Estate · Hospitality · Automotive · Publishing & Catalog · Consumer Goods & Manufacturing

Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.

IIMI offers a wide range of services designed to help customers bridge the digital divide, enabling enterprises to harness the full power of technology. At IIMI, we help our clients to capture and manage data from any format, so they can transform that data into information, information into knowledge, knowledge into insight and insight into action. It can be as simple as data entry of forms like keying warranty cards, rebate forms, or any other hand written application form, or capturing the same data from a caller. It often involves complex rules based processes where IIMI personnel read and understand the content, make rules based decisions, validate the data with other sources that may be offline or online, and perform audit and analysis of the data for items such as expense report validation, insurance eligibility verification enrollment and claims processing; invoice payments, reporting and database creation, or research and statistical analysis. Whether working completely behind the scenes, or playing a more active role, IIMI has the depth and breadth of capability to support our customers across multiple geographies and languages.

ScalableOS is a privately held offshoring company founded by Chris Van Vladricken, a seasoned IT executive with over 15 years of experience in global workforce solutions. Headquartered in the Philippines, we specialize in building high-skill, full-time dedicated offshore teams for US-based businesses—particularly MSPs, IT consultancies, finance, and revenue operations teams. We deliver a true branch-office experience by managing recruitment, HR, payroll, IT setup, and ongoing support. Our transparent pricing, US time zone alignment, and tailored talent acquisition ensure clients maintain full control while achieving up to 70% in cost savings—without compromising on quality or performance. At ScalableOS, we don’t just offshore—we help you scale smarter.

EffectiveSoft helps businesses achieve their goals with impactful digital solutions. With development centers in Europe and LATAM, we are time-zone flexible and offer our clients the benefits of both offshore and nearshore development, including close collaboration, maximum productivity, and agile operations. Our team’s expertise lies in custom software development, AI integration, and cloud implementation. EffectiveSoft’s main domain focuses are fintech and healthcare. Recently, the company was listed among key players in the Online Trading Platform Market. Fueled by courage and curiosity, we go beyond providing services. We dive deep into your business to uncover real needs and tackle key challenges, combining human insights with technology. Our solutions fuel your business to disrupt industries and revolutionize the end-user experience. Our clients have been recognized with Best Mobile App Awards, included in the Most Innovative Companies list, and more.

Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.

Imperative Business Ventures Limited - Empowering the Future of Digital Operations Company Overview Founded in 2011, Imperative Business Ventures Limited (IBVL) is a privately held, professionally managed enterprise headquartered in Mumbai, India. Anchored by visionary leadership, seasoned industry professionals, and women entrepreneurs, IBVL has grown into a trusted partner for digital transformation and outsourcing solutions across global markets. Vision To become India’s next unicorn by enabling future-ready enterprises, intelligent process automation, and inclusive digital ecosystems. Ownership & Governance • Privately held by founding promoters and select private investors • Board-governed, transparent structure focused on strategic, long-term growth • Commitment to ethical practices, diversity, and innovation-driven leadership Core Capabilities Digital Transformation | BPO & KPO Services | Intelligent Automation | System Integration | Smart Infrastructure IBVL specializes in technology-enabled solutions for BFSI, Telecom, Government, Retail, Healthcare, and Manufacturing sectors, delivering impactful results across: • Customer Lifecycle Management • Back Office & Transaction Processing • AI & RPA-led Automation • IT Hardware Supply & System Integration • Cybersecurity & Digital Infrastructure Flagship Products & Platforms • FinBO+ – End-to-end digital lending platform • DigiBoarding.in – Seamless digital KYC & onboarding • ImperaBOT – Intelligent automation and RPA engine • Custom AI/ML-based Solutions for BFSI, Healthcare, and Government Global Presence & Delivery Capability • 1200+ skilled professionals • Operations across India, UK, Canada, SEA, and the Middle East • Proven track record in Smart Cities, PSU Digitization, and BFSI Transformation Investment Highlights • 14+ years of operational excellence and profitability • Asset-light, scalable business model • Diversified portfolio with strong IP and SaaS offerings • Positioned for global expansion and strategic M&A • High-growth sectors including Digital Public Infrastructure, FinTech, Cyber Assurance, and GovTech Contact 🌐 www.theimperative.in | ✉️ info@theimperative.in

At Hugo, we build world-class teams to help you scale faster and smarter. We are the largest specialty provider of customer support, technical support, data and AI, moderation, community management, and ML solutions. Whether you are a startup, large e-commerce brand, fintech app, SaaS platform, or digital-native brand looking to scale, we provide the fast, flexible support you need. Hugo operates 365/24/7, offering multilingual support in 60+ languages and across 5 continents. We offer omnichannel support - email, phone, chatbot, live chat, SMS, social media, and in-app messaging - to meet your customers where they are. Hugo agents are trained STEM professionals with industry-specific experience. Best of all, we've mastered your tool stack, so we're ready to work from day one. Hugo places strong emphasis on data security and compliance to ensure we safely serve your clients. We are ISO 27001, HITRUST, and SOC 2 certified, and HIPAA and GDPR compliant. Hugo builds and manages high-performance teams in as little as 2 weeks to enable you to lower support costs without compromising your customer experience. Wherever you need coverage, we build the right team to help you win. Hugo offers a wide range of services, including: •Customer support outsourcing •Technical support outsourcing •Content moderation •Community management •Call center support •Generative AI outsourcing •Back office support •E-commerce support outsourcing •Lead generation/ sales support services •AI & ML model services •Data processing •Bookkeeping outsourcing •Invoicing & billing support •Helpdesk support

With more than 25 years of proven success in omnichannel customer contact services, NQX is recognized for operational excellence and its strong corporate culture. We are Canada's largest contact center provider and the world’s largest employer of French-speaking Canadian agents. NQX has been honored with the Waterstone Most Admired Corporate Culture Award every year from 2018 to 2023 and has one of the highest employee engagement and lowest attrition rates in the industry!

Talent First is a London-headquartered tech-talent partner that builds high-performing software-development and 24 × 7 × 365 support teams for scale-ups and enterprises. From one critical hire to an entire follow-the-sun squad, we supply pre-vetted engineers, SOC/NOC analysts and tech-support pros drawn from Europe + LATAM. Clients choose us for our cybersecurity DNA, transparent flat pricing and 5-star Clutch reputation. Discover more at talent-first.net.

Innovature BPO (Innovature Consulting Company Limited) is a Vietnam-based diverse, qualified and dedicated team that works 24 hours per day to help clients in North America, Canada, Australia and Asia-Pacific expand their global footprints with our Business Process Outsourcing (BPO) Services.

Paragon Outsourcing is a fully managed offshore staffing solutions company delivering world-class standards and unparalleled flexibility and transparency. We are greatly committed to delivering high-quality business solutions and fully managed staffing services to clients across a diverse range of industries. The company is situated in Paragon Building at Clark Freeport Zone in Pampanga. Being one of the main economic zones outside Manila, it has become a seat for BPO companies in Luzon next to NCR. The building, meanwhile, is accessible to several restaurants and leisure centers, making it an ideal place for work and recreation. Paragon Building, 2F, 2 Mon Tang Ave., Clark Freeport, Zone, 2009 Pampanga

Sagan Passport is the Costco of Global Talent recruitment. Sagan sources international talent from LATAM, Asia, Africa, MENA, Eastern Europe, and beyond. Sagan also offers a membership community tailored for top-tier executives, entrepreneurs, and business leaders. The community has weekly webinars, office hours, SOPs, playbooks and an active community. All these resources are designed around levelling up your team at the new art and science of remote talent management. This platform is intricately designed to equip professionals with the tools and expertise necessary to propel their businesses forward in a competitive market landscape.

LAdmins is not a traditional BPO. We are a remote staffing partner built for companies that want serious cost savings without sacrificing quality or culture. We place dedicated remote professionals in finance, accounting, admin, customer support, operations, IT, and telecom. These are not shared resources. They are fully integrated members of your team. Our difference is simple: long-term talent partnerships over transactional outsourcing. We invest in our people with competitive pay, benefits, and active engagement. The result is stronger retention, better performance, and teams that actually stick. We handle recruiting, HR, compliance, payroll, equipment, and workforce management. You get a fully enabled professional without the overhead or liability. Clients typically save 40 to 70 percent compared to domestic hiring while gaining a committed, high-performing team member. Ethical staffing. Measurable savings. Real integration. That is LAdmins.

To introduce Gloov on a platform like Outsource Accelerator, you need to speak the language of a Managed BPO. Clients there are looking for operational efficiency and cost savings, but they fear the lack of control. Your introduction should focus on your US-Managed oversight and your Staffing-First execution. The Introduction (The Gloov Pitch) Headline: High-Level Finance Strategy Meets Managed Nearshore Execution Gloov is not a traditional staffing agency or a hands-off consultancy; we are a US-Managed BPO that bridges the gap between executive strategy and daily financial operations. Headquartered in Jersey City, we provide growing SMEs with a unified finance department that scales with them. We operate on a unique dual-path model: Fractional CFO Leadership: We provide the high-level roadmap—cash flow forecasting, margin optimization, and capital support. Managed Staffing Outsourcing: We handle the entire staffing aspect of your back-office. We source, vet, and manage high-performing nearshore talent—including bookkeepers, accounts payable/receivable specialists, and controllers—who function as a seamless extension of your team. Why Gloov? Local Accountability: Every engagement is managed by our US leadership, ensuring cultural alignment, real-time communication, and US legal security. Operational Excellence: We don't just find talent; we manage the results. We take the burden of hiring and daily oversight off the founder's plate. Radical Transparency: We integrate into your Slack/Teams and provide deep-dive reporting to ensure you are never out of the loop. At Gloov, we handle the how so you can focus on the why.

FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business process management solutions in insurance, accounting & bookkeeping, digital marketing, business intelligence, artificial intelligence and data annotation. FBSPL aims to offer its clients the power of scalability while cutting costs and saving time. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our team of experts ensure that our clients receive the highest-quality service customized to their unique needs. We invest in talent, technology, and in-house research to stay ahead of industry trends and provide advanced solutions. Our clients do not see us as mere vendors but as their growth partners. FBSPL is your trusted partner every step of the way. Contact FBSPL today & discover how our business process outsourcing (BPO) & management solutions can transform your business.