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Report a problemGlobal Outsourcing Firm (BPO) Index
The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
Sourcefit is a global business process outsourcing company headquartered in Quezon City, Metro Manila, Philippines, providing custom offshore and nearshore staffing solutions built to create lasting value in clients' outsourced teams. With more than 2,000 professionals across six countries, Sourcefit supports 220+ clients spanning 50+ industries.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating3.5/5
Rank #189Seat:
1000-4999DA: Domain Authority
32Revenue:
$250 mil. - $500 mil.Founded:
2009Locations:
5
Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating4.5/5
Rank #997Seat:
100-249DA: Domain Authority
14Revenue:
$1 mil. - $5 mil.Founded:
2016Locations:
2
Trilogy BPO is an AI-enabled outsourcing company with a focus on creating super-intelligent contact centre teams that are equipped with the best AI and automation tools to maximise their productivity and outcomes. This allows companies to shift their customer support & engagement from VOICE to DIGITAL to AUTOMATION but always with a Human-in-the-Loop. - Outsource your digital chat operations - Improve your AI-enabled automation - Test Drive AI-enabled platforms - Guaranteed cost reduction through voice deflection and improved CSAT - Mitigate innovation risk with offshoring
Sectors- Back Office Support
- Build Operate Transfer
- Customer Service See all
Glassdoor rating-Rank #2981Seat:
250-499DA: Domain Authority
2Revenue:
$5 mil+Founded:
2024Locations:
1
Afrishore is a South African-based BPO company delivering high-quality, cost-effective outsourcing solutions to clients across the U.S., U.K., and beyond. We specialize in customer service, sales support, debt collection, and back-office functions - offering 24/7 multilingual support tailored to your business needs. What sets us apart is our people. Afrishore is privately owned, owner-run, and fully managed by a hands-on leadership team with decades of global experience. We take pride in building long-term partnerships based on trust, performance, and a shared commitment to excellence. Whether you’re looking to scale, reduce costs, or improve service quality, Afrishore is the partner that delivers.
Sectors- Admin Support
- Back Office Support
- Build Operate Transfer See all
Glassdoor rating1.5/5
Rank #1303Seat:
500-999DA: Domain Authority
9Revenue:
$25 mil. - $50 mil.Founded:
2016Locations:
4
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Sagan Passport is the Costco of Global Talent recruitment. Sagan sources international talent from LATAM, Asia, Africa, MENA, Eastern Europe, and beyond. Sagan also offers a membership community tailored for top-tier executives, entrepreneurs, and business leaders. The community has weekly webinars, office hours, SOPs, playbooks and an active community. All these resources are designed around levelling up your team at the new art and science of remote talent management. This platform is intricately designed to equip professionals with the tools and expertise necessary to propel their businesses forward in a competitive market landscape.
Sectors- Data Analytics And Ai
- Recruiting Talent Acquisition
Glassdoor rating-Rank #2524Seat:
50-99DA: Domain Authority
16Revenue:
-Founded:
2023Locations:
1
HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. Rooted in decades of operational excellence, HGS combines automation, analytics, artificial intelligence, and deep domain expertise to deliver Intelligent Experiences across the customer lifecycle, from digital customer care to back-office operations, human resources outsourcing, and advanced contact center solutions.
Sectors- Admin Support
- Build Operate Transfer
- Customer Service See all
Glassdoor rating3.7/5
Rank #25Seat:
10000+DA: Domain Authority
49Revenue:
$586.1 mil.Founded:
1973Locations:
23
RemotePeople helps businesses recruit, employ, pay and manage international teams and establish operations in new markets. Founded in November 2018 by Antoine Boquen and Pierre Pradier and headquartered in New York, the company has served more than 3,000 businesses. RemotePeople supports international hiring and employment in more than 150 countries. Its recruitment services help companies identify, assess and hire candidates for specialist, management and executive positions. In-house recruiters combine local market knowledge with candidate sourcing, screening and assessment. Services include international recruitment and executive search. RemotePeople provides Global Payroll and US Payroll for businesses employing people through their own entities. Contractor Management and Contractor of Record services support contractor onboarding, agreements and payments. Other services include US PEO, employee benefits, equity support, and visa and immigration support. For businesses building a local presence, RemotePeople offers company incorporation and entity management. Its services connect initial hiring with entity establishment, employee transfers and payroll for the client's own operations. Employer of Record is one of RemotePeople's employment services. It enables businesses to employ staff without first opening their own local entity, with support for employment contracts, onboarding, payroll, tax administration and statutory benefits. Clients manage their employees' daily responsibilities and work. RemotePeople's workforce platform brings together employee records, payslips, leave, expenses and documents. AI Command Center supports HR requests through natural-language conversations, applies local requirements, routes high-impact actions for expert review and maintains an audit trail. Dedicated account managers and HR specialists support clients and employees. Available services, employment arrangements and implementation requirements vary by country and are confirmed for each engagement.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating-Seat:
250-499DA: Domain Authority
-Revenue:
UndisclosedFounded:
2018Locations:
-
HOPLA Online is an outsourcing and remote staffing company providing global offshore team solutions for startups and high-growth businesses. With delivery operations across Asia Pacific, Europe, and the Americas, and with 80% of our talent based in the Philippines, HOPLA enables companies to build cost-efficient, globally distributed teams backed by structured systems and full operational support. We combine remote staffing, offshore team management, and BPO services into a scalable, end-to-end solution designed for modern, distributed businesses.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating4/5
Rank #400Seat:
250-499DA: Domain Authority
37Revenue:
$100 mil. - $250 mil.Founded:
2016Locations:
2
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- Sectors
- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating4.4/5
Rank #674Seat:
100-249DA: Domain Authority
21Revenue:
$50 mil. - $100 mil.Founded:
2019Locations:
1
Alloyed is a global operations partner that fuses human expertise, AI-enabled automation, and proven process design to help businesses run faster, scale smarter, be more flexible, and perform at a higher level. Built on two decades of delivery experience, Alloyed’s global delivery teams and onshore client leadership are embedded into clients’ operations, bringing governance, real-time reporting, and measured outcomes from day one. Learn more at alloyed.io.
Sectors- Full Service Bpo
Glassdoor rating2.9/5
Rank #314Seat:
1000-4999DA: Domain Authority
29Revenue:
-Founded:
2006Locations:
3
123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses, while offering a high level of on-going training for our employees and clients. We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses. We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers. Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs. 123Employee is the premier outsourcing center in the Philippines.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating3.7/5
Rank #541Seat:
500-999DA: Domain Authority
29Revenue:
$50 mil. - $100 mil.Founded:
2006Locations:
2
𝐒𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞𝐝 𝐑𝐞𝐦𝐨𝐭𝐞 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧 𝐂𝐚𝐩𝐚𝐜𝐢𝐭𝐲 𝐟𝐨𝐫 𝐆𝐫𝐨𝐰𝐢𝐧𝐠 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 | 𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐎𝐟𝐟𝐬𝐡𝐨𝐫𝐞 𝐓𝐞𝐚𝐦𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬 𝐰𝐢𝐭𝐡 𝐁𝐮𝐢𝐥𝐭-𝐈𝐧 𝐎𝐯𝐞𝐫𝐬𝐢𝐠𝐡𝐭 𝐚𝐧𝐝 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 Dedicated Philippines-based remote professionals supported by ongoing oversight, accountability systems, and operational leadership so your business can grow without everything depending on you.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Rank #2874Seat:
1-49DA: Domain Authority
1Revenue:
$500,000-$1Mil.Founded:
2024Locations:
2
RCM Staff is a medical billing outsourcing company in the Philippines providing billing, coding, AR follow-up, denial management, payment posting, eligibility verification, prior authorization, and medical virtual assistant support. Founded by an RCM professional with 18+ years of U.S. healthcare experience, we help practices, billing companies, and healthcare organizations build reliable, HIPAA-trained offshore teams.
Sectors- Back Office Support
- Outsourcing Consultancy
- Specialized Bpo Vertical
Glassdoor rating-Seat:
1-49DA: Domain Authority
-Revenue:
$1MFounded:
2024Locations:
-
Peak Support provides exceptionally high-performing, closely managed outsourced teams and AI-powered solutions to customer-centric organizations. We offer a wide range of services including customer support, technical support, back-office operations, trust & safety, and CX technology solutions. Our global delivery model enables us to provide flexible support. We hire the best talent in the industry and are relentlessly dedicated to helping our clients succeed. Through a combination of exceptional people, operational excellence, and innovative technology, we help organizations improve customer satisfaction, increase efficiency, and scale with confidence.
Sectors- Full Service Bpo
- Specialized Bpo Vertical
Glassdoor rating4.3/5
Rank #181Seat:
1000-4999DA: Domain Authority
27Revenue:
$250 mil. - $500 mil.Founded:
2015Locations:
7
USource is a Philippines-based digital outsourcing company specialising in back-office operations, digital platforms, and knowledge work. We build embedded teams for businesses in Australia, the US, and the UK -- teams that understand your workflows, tools, and industry, not just your job descriptions. Operating since 2015. ~125 staff. Built for businesses that want results over headcount.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating4.7/5
Rank #1106Seat:
100-249DA: Domain Authority
21Revenue:
-Founded:
2016Locations:
3
We are a premier provider of experienced and licensed healthcare professionals for US healthcare companies. With over 14 years of offshore staffing experience, we have built high performing remote teams answering the specialized needs of our clients.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating3/5
Rank #1923Seat:
50-99DA: Domain Authority
10Revenue:
$5 mil. - $10 mil.Founded:
2014Locations:
2
- Sectors
- Back Office Support
- Customer Service
- Inbound Outbound See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
Connext helps companies build custom, dedicated support teams in the Philippines, India, Mexico and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.
Sectors- Back Office Support
- Customer Service
- Employer Of Record Eor See all
Glassdoor rating4.2/5
Rank #240Seat:
1000-4999DA: Domain Authority
29Revenue:
-Founded:
2014Locations:
5
Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Rank #2085Seat:
1-49DA: Domain Authority
14Revenue:
$10 mil. - $25 mil.Founded:
2009Locations:
5
Your fourth interview this week ghosted. We take that part of hiring off your plate. We recruit and screen full-time staff in the Philippines for the role you need: bookkeepers, support agents, developers, assistants, and more. You interview. You choose. We employ. Your hire works your hours from one of our two Class-A offices in Pampanga, or from home, and we handle payroll, benefits, HR, and IT. 3,000+ hires since 2020. No placement fee.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating-Rank #1771Seat:
250-499DA: Domain Authority
24Revenue:
$10 mil. - $25 mil.Founded:
2020Locations:
1
Booth (formerly Booth & Partners) is a Certified B Corporation™ and global outsourcing partner dedicated to helping companies grow without compromising on quality, culture, or ethics. Founded in 2013, Booth empowers leaders to build world-class international teams through a combination of proprietary technology, scalable recruitment, and high-touch support. Headquartered in Vancouver, Canada, with talent hubs in the Philippines and Colombia, Booth enables confident global hiring across 120+ countries.
Sectors- Admin Support
- Back Office Services
- Back Office Support See all
Glassdoor rating3.4/5
Rank #542Seat:
1000-4999DA: Domain Authority
22Revenue:
USD 100M–250MFounded:
2012Locations:
3
Access Offshoring is a multi awarded partner helping Australian businesses build dedicated offshore teams in the Philippines, with construction at the heart of what we do. We place qualified Filipino professionals across design, estimating, and project delivery: architects, civil designers, draftsmen, modellers, precast detailers, engineers, estimators, quantity surveyors, cost planners, schedulers, document controllers, project administrators, coordinators and controllers, plus construction bookkeepers. We also support legal, franchise, professional services, and administrative, customer service and marketing roles. We began by building our own offshore teams over a decade ago, and saw firsthand how the right people transform a business. Now we do the same for our clients, with no large bonds, no lock-in surprises, and full transparency. We handle recruitment, HR, payroll and compliance, so you focus on growth.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating5/5
Rank #1783Seat:
250-499DA: Domain Authority
17Revenue:
$1 mil. - $5 mil.Founded:
2017Locations:
-
VirtualStaff.ph provides structured offshore staffing for established businesses that want to add dedicated full-time staff in the Philippines without the complexity of hiring locally or managing offshore employment themselves. The staff work inside your business like local employees. They follow your systems, join your workflow, and support your day-to-day operations. You manage the workday. VirtualStaff.ph handles the staffing structure behind the scenes. Whether you need one full-time staff member or a larger offshore team, we help businesses add operational capacity through dedicated offshore staff, predictable all-inclusive monthly pricing, and a simpler staffing model designed to make staffing more practical and financially sustainable.
Sectors- Back Office Support
- Customer Service
- Full Service Bpo
Glassdoor rating5/5
Rank #332Seat:
1000-4999DA: Domain Authority
30Revenue:
$27 mil. - $32 mil.Founded:
2016Locations:
2
Delegate the grind. Focus on the growth. WorkBase PH connects growing businesses with Filipino remote talent, whether you want to run the hire yourself, hand the search to our team, or have the whole placement managed for you.
Sectors- Recruiting Talent Acquisition
Glassdoor rating-Seat:
1-49DA: Domain Authority
-Revenue:
-Founded:
2026Locations:
-
We are an Australian Family Owned Business with over 6 years of Offshoring. Team Global Talent Hub is here to help you with offshoring an extension of your team. With over 6 years of experience in offshoring, we understand the challenges and uncertainties involved. That's why we established Team Global Talent Hub - to support our extended team and manage extended teams for other businesses. We have extensive knowledge of Australian company requirements and Philippine work culture. We encourage diversity and inclusiveness in the workplace. We employ only candidates with high work ethic and commitment to servicing your business. We provide a seamless extension of your Australian workforce. Our Mission is to fuel business growth with customized offshore talent solutions, providing tailored staffing through our global network and dedicated professionals. Our Vision is to lead in offshore talent solutions, empowering businesses globally to achieve sustainable growth through innovative, tailored staffing that drives long-term success.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Seat:
50-99DA: Domain Authority
-Revenue:
-Founded:
2023Locations:
-
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