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Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1771
    • Seat:

      1-49
    • DA: Domain Authority

      24
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2020
    • Locations:

      1
  • Datamatics Business Solutions has over 20+ years of experience providing scalable and efficient Accounting, Bookkeeping, Audit, Client Advisory Services (CAS), and Tax preparation services EXCLUSIVELY to CPA/accounting firms worldwide. We do not compete with accountants. With a team of 1,500+ experienced and qualified accounting professionals, we enable 200+ firms streamline their financial operations, ensure compliance, and drive profitable growth. Our experienced and qualified accounting professionals backed by years of expertise in using advanced software and technologies commonly used by accountants gives us the in-depth knowledge of accounting principles, tax regulations, and industry best practices required to earn the trust and loyalty of CPA/accounting firm clients worldwide. Datamatics Business Solutions is your one-stop shop for reliably growing your firm to thrive in a dynamic and competitive landscape.

    Sectors
    • Back Office Support
    • Global Payroll Compliance
    • Outsourcing Consultancy
    Glassdoor rating

    3.6/5

    Rank  #369
    • Seat:

      1000-4999
    • DA: Domain Authority

      30
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1982
    • Locations:

      3
  • Outsourced is a premium ISO certified offshore staffing company providing the top 5% of talent globally to international companies.We provide the top 5% of talent from the Philippines, India, Malaysia, Argentina, Colombia, and Vietnam, who are 100% dedicated full-time to your business and consistently exceed expectations. Whether you need remote home-based or office-based staffing, we offer flexible offshore solutions.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    4.4/5

    • Seat:

      500-999
    • DA: Domain Authority

      16
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2012
    • Locations:

      2
  • Instinctools is a leading AI and digital product engineering company with 25+ years of experience. Their services include AI and Machine Learning development, custom software development, BI and Big Data, IoT, etc. Specializing in end-to-end AI integration, they help businesses harness analytics and automation to drive innovation and efficiency.

    Sectors
    • Engineering Architecture
    • It Services And It Consulting
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    4.6/5

    Rank  #136
    • Seat:

      -
    • DA: Domain Authority

      35
    • Revenue:

      15 million
    • Founded:

      2000
    • Locations:

      7
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  • We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.1/5

    Rank  #785
    • Seat:

      100-249
    • DA: Domain Authority

      14
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2015
    • Locations:

      2
  • Turritopsis Consulting is a U.S.-based Business Process Outsourcing (BPO) provider dedicated to delivering exceptional customer experiences through high-performance contact center solutions. We specialize in customer care, inbound sales, and outbound sales, powered by a nationwide network of highly skilled independent agents. Our approach blends human-focused interactions with technology-enabled execution to build lasting customer relationships and brand loyalty. At Turritopsis, every customer interaction is viewed as an opportunity to elevate your brand – showing customers they’re understood, valued, and supported. Our agents are carefully selected and performance-incentivized, ensuring only the most qualified individuals represent your business. Whether you need scalable support, flexible scheduling down to 30-minute intervals, or alignment with key business KPIs, our tailored outsourcing solutions are designed to meet your service level goals—24/7/365. Let us help you optimize your contact center operations with 100% U.S.-based talent and a commitment to excellence.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #3322
    • Seat:

      1-49
    • DA: Domain Authority

      2
    • Revenue:

      Unknown
    • Founded:

      2025
    • Locations:

      1
  • Sagan Passport helps US businesses scale by hiring outstanding full-time remote global talent and AI agents. Members get a vetted shortlist of high-caliber candidates from proven global markets, including LATAM, South Africa, Eastern Europe and Asia-Pacific, plus custom-built AI agents through Sagan AI. Sagan isn't a traditional recruiter. A recruiter's job ends when you sign; Sagan's is just beginning. Every membership includes onboarding support, hiring strategy, and professional training for new team members through Sagan University. You’ll have access to self-paced courses, SOPs, playbooks, and other resources designed to help you level up your team in the new art and science of remote talent management. This platform is intricately designed to equip professionals with the tools and expertise necessary to propel their businesses forward in a competitive market landscape.

    Sectors
    • Data Analytics And Ai
    • Recruiting Talent Acquisition
    Glassdoor rating
    -
    Rank  #2524
    • Seat:

      50-99
    • DA: Domain Authority

      16
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      1
  • Infrassist Technologies Pvt. Ltd. is a white-label Managed IT and Professional Services partner built exclusively for Managed Service Providers (MSPs). As a Master MSP, we help MSPs extend their technical capabilities, scale service delivery, and support their end clients without the cost and complexity of building and managing a large in-house technical team. Infrassist has supported 150+ MSPs across 15+ countries through flexible, behind-the-scenes service delivery. Our teams work within our partners' existing tools, processes, and workflows to provide seamless white-label support across NOC operations, helpdesk, dedicated technical teams, RMM administration, firewall administration, Microsoft 365, Azure, cloud migration, infrastructure management, and other professional services. With 24/7 support capabilities, vendor-agnostic expertise, structured processes, and an MSP-first delivery model, Infrassist operates as a scalable extension of an MSP's internal team—helping partners improve capacity, manage technical workloads, and focus on growing their business.

    Sectors
    • It Services And It Consulting
    • Specialized Bpo Vertical
    Glassdoor rating
    -
    • Seat:

      100-249
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2016
    • Locations:

      -
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  • Sapphire Info Solutions is an established accounting outsourcing partner helping accountancy practices scale through fully managed finance and accounting support. Founded in 2004, Sapphire supports firms with bookkeeping, VAT, payroll, year-end accounts, tax preparation, management accounts, audit support, and back-office finance workflows. The company combines experienced accounting professionals, structured delivery processes, secure systems, and technology-enabled workflows to help firms reduce workload pressure, improve turnaround times, and maintain consistent service quality. With a UK office in Uxbridge and primary delivery operations in India, Sapphire provides scalable outsourcing solutions tailored to the needs of growing accounting firms. Its delivery model includes dedicated teams, defined workflows, senior review, regular communication, and secure access systems. Sapphire Info Solutions is ISO 27001:2013 certified, ISO 9001:2015 certified, ICO registered, and follows GDPR-aligned processes. The company also uses AI-powered tools through Sapphire Hub to improve workflow visibility, document exchange, review efficiency, and process consistency. Sapphire helps accounting firms build capacity, manage peak-season workloads, and deliver reliable client service without increasing internal headcount.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating
    -
    • Seat:

      100-249
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2004
    • Locations:

      -
  • BetterSupport.io is your partner for quality-driven outsourcing, not just cost-cutting. We help you scale with dedicated, full-time remote staff from the Philippines, handpicked to work inside your systems like true in-house team members. No shared agents. No platform learning curves. Just reliable, long-term talent - hired fast, fully managed, and saving you up to 70% on staffing costs. Our clients range from fast-growing startups to established companies across the US, Europe, and Australia. Whether you need one team member or ten, we’re built to scale with you. Let us show you how outsourcing can be simple, flexible, and effective.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2352
    • Seat:

      1-49
    • DA: Domain Authority

      10
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • 𝐒𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞𝐝 𝐑𝐞𝐦𝐨𝐭𝐞 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧 𝐂𝐚𝐩𝐚𝐜𝐢𝐭𝐲 𝐟𝐨𝐫 𝐆𝐫𝐨𝐰𝐢𝐧𝐠 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 | 𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐎𝐟𝐟𝐬𝐡𝐨𝐫𝐞 𝐓𝐞𝐚𝐦𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬 𝐰𝐢𝐭𝐡 𝐁𝐮𝐢𝐥𝐭-𝐈𝐧 𝐎𝐯𝐞𝐫𝐬𝐢𝐠𝐡𝐭 𝐚𝐧𝐝 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 Dedicated Philippines-based remote professionals supported by ongoing oversight, accountability systems, and operational leadership so your business can grow without everything depending on you.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2874
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $500,000-$1Mil.
    • Founded:

      2024
    • Locations:

      2
  • For more than 20 years, Touchstone Communications has helped companies across the U.S., Canada, and the U.K. improve customer experiences, scale efficiently, and create measurable business value. We deliver flexible omnichannel BPO solutions through four global delivery locations, providing dedicated teams of trained agents and leadership tailored to each client’s needs. Our all-inclusive monthly pricing model covers recruiting, training, quality assurance, agents, team leads, supervisors, omnichannel technology and licenses, and secure operational infrastructure, including SOC2 & PCI-compliant facilities. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    3.9/5

    Rank  #290
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      $30M
    • Founded:

      2003
    • Locations:

      3
  • Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and over 1,000 staff dedicated to over 250 international clients, Outsourced specializes in providing professionals of the highest standards who continue to exceed our client’s expectations We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

    Sectors
    -
    Glassdoor rating

    4.6/5

    Rank  #71
    • Seat:

      1000-4999
    • DA: Domain Authority

      33
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      5
  • HGS OSS prides itself in providing a world-class offshore team for medium and large businesses, whether public or private. They aim to take businesses to the next level when it comes to acquiring talents in digital marketing, accounting, customer service, web development, and virtual assistance. HGS OSS office The company has two offices in Manila, both located in business districts. Twenty-Four Seven McKinley Building, located in Bonifacio Global City, lies a few minutes away from Market Market and SM Aura. adding to its convenience, it is also surrounded by residential buildings such as Serendra, venues such as BGC Arts Center and Maybank Performing Arts Theater, high-end restaurants, and banks. Meanwhile, Robinsons Summit Center, its Makati Office, is just right across Ayala Triangle Gardens. its location is known for its convenience with nearby office and residential buildings, recreational spaces, and public transportation. It is accessible by buses traversing EDSA and going PITX. HGS OSS address Brisbane Ground Floor, 108 Wickham Street, Fortitude Valley 4006, PO Box 159 Fortitude Valley Qld 4006 Sydney Level 24, Three International Towers, 300 Barangaroo Avenue, Sydney, NSW 2000, Australia Bonifacio Global City 27th Floor, Twenty-Four Seven McKinley Building, 7th Ave. Corner 24th Street, Bonifacio Global City, Taguig, 1634 Metro Manila, Philippines Makati 31st Floor, Robinsons Summit Center, 6783 Ayala Avenue, Makati, 1200 Metro Manila, Philippines New York The Seagram Building, 375 Park Avenue, Suite 2607, New York City NY 10152 U.S.A.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3/5

    • Seat:

      500-999
    • DA: Domain Authority

      11
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2011
    • Locations:

      13
  • Fast Dolphin is a nearshore IT and Engineering staff augmentation company that helps US and Canadian businesses fill specialized technical roles faster and at a lower cost than US-based hiring. Founded in 2004, we connect companies with vetted professionals across five countries in the Americas: the US, Mexico, Colombia, Brazil, and Canada. We specialize in IT and Engineering talent, including software developers, architects, DevOps engineers, ERP specialists (SAP, Oracle, Salesforce), cloud and data professionals, and technical project managers. We focus on two staffing models, Temporary Staffing and Direct Hire Staffing, so vetting stays deep, not spread thin. What sets us apart is speed, quality, and flexibility. We can typically submit a vetted candidate shortlist in 24 to 48 hours, drawing on a network of tens of thousands of active professionals. And with 50+ active clients running 50+ different billing arrangements, we build every engagement around how clients work: their timeline, their billing model, their currency, their process. Clients get direct accountability. There's no support queue: when something comes up, you reach someone who knows your account and resolves it fast. After more than 20 years placing Latin American IT and Engineering talent, that combination of focus, speed, and hands-on partnership is what keeps clients with us long term.

    Sectors
    • Human Resource Legal
    • It Services And It Consulting
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    3.7/5

    • Seat:

      50-99
    • DA: Domain Authority

      26
    • Revenue:

      -
    • Founded:

      2004
    • Locations:

      -
  • LAdmins is not a traditional BPO. We are a remote staffing partner built for companies that want serious cost savings without sacrificing quality or culture. We place dedicated remote professionals in finance, accounting, admin, customer support, operations, IT, and telecom. These are not shared resources. They are fully integrated members of your team. Our difference is simple: long-term talent partnerships over transactional outsourcing. We invest in our people with competitive pay, benefits, and active engagement. The result is stronger retention, better performance, and teams that actually stick. We handle recruiting, HR, compliance, payroll, equipment, and workforce management. You get a fully enabled professional without the overhead or liability. Clients typically save 40 to 70 percent compared to domestic hiring while gaining a committed, high-performing team member. Ethical staffing. Measurable savings. Real integration. That is LAdmins.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      100-249
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2021
    • Locations:

      -
  • Full Scale is a tech services company that helps businesses build teams of software engineers. Our goal is to make finding and retaining highly experienced software engineers fast, easy and affordable. As lifelong entrepreneurs and software startup founders, we tore pages out of our own playbooks in order to create a service offering that is for Founders, by Founders!

    Sectors
    -
    Glassdoor rating

    4.2/5

    Rank  #412
    • Seat:

      250-499
    • DA: Domain Authority

      36
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2018
    • Locations:

      3
  • As companies face growing pressure to fill talent gaps, manage rising labor costs, and deliver superior customer experiences, outsourcing is no longer a tactic reserved for enterprise giants. It’s now a smart, strategic lever for workforce transformation, elevated business growth and customer satisfaction. But traditional outsourcing markets like India and the Philippines are becoming saturated, expensive, and increasingly competitive—especially for companies entering the outsourcing space for the first time, or who may not command the top priority from Business Process Outsourcing firms (BPOs). Thrivin Africa Outsourcing introduces a bold alternative: Kenya—the rising powerhouse of East Africa for all types of talent outsourcing. Whether your company is experimenting with outsourcing to close skill gaps, elevate CX, or scale an existing growth model, Kenya offers unmatched access to top-tier, highly educated, English-speaking talent, at competitive costs, and untapped capacity.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #3027
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      Unknown
    • Founded:

      2022
    • Locations:

      3
  • RCM Staff is a medical billing outsourcing company in the Philippines providing billing, coding, AR follow-up, denial management, payment posting, eligibility verification, prior authorization, and medical virtual assistant support. Founded by an RCM professional with 18+ years of U.S. healthcare experience, we help practices, billing companies, and healthcare organizations build reliable, HIPAA-trained offshore teams.

    Sectors
    • Back Office Support
    • Outsourcing Consultancy
    • Specialized Bpo Vertical
    Glassdoor rating
    -
    • Seat:

      1-49
    • DA: Domain Authority

      -
    • Revenue:

      $1M
    • Founded:

      2024
    • Locations:

      -
  • At Smart Outsourcing Solution (SOS), we help companies hire in the Philippines legally and compliantly through our Employer of Record (EOR) services. Instead of setting up your own entity, you can onboard employees within days while we take care of contracts, payroll, benefits, and government compliance.

    Sectors
    • Business Compliance
    • Employer Of Record Eor
    • Full Service Bpo
    • See all
    Glassdoor rating

    5/5

    Rank  #1594
    • Seat:

      500-999
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      2
  • Formed in 2006, SixEleven is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 8,000 competent employees, all strategically placed within the well-developed techno hubs in Davao City, Digos City, General Santos City, Cagayan de Oro City, and Cebu City, we are a BPO company built ready to handle dynamic clients around the globe. SixEleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Powered by Filipino Resilience, Hospitality and World-Class Standards.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.8/5

    Rank  #350
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      5
  • At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    3.7/5

    Rank  #539
    • Seat:

      250-499
    • DA: Domain Authority

      18
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      1991
    • Locations:

      5
  • CS-PAC Global BPO is your one-stop shop for remote staffing and outsourcing solutions, designed to help companies streamline operations and improve efficiency. We deliver dependable offshore talent that can plug into existing workflows with minimal on-boarding.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.4/5

    Rank  #1974
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2016
    • Locations:

      -
  • At H Connect International, we redefine outsourcing by offering a curated partnership model that goes beyond simply tailored solutions. With a focus on quality relationships, continuous value-add, innovation, and best-in-class talent, we build a long-term road map toward achieving our client’s goals. From end-to-end finance and accounting, digital consultancy, digital marketing, to industry-specific BPO solutions, our dedicated team ensures seamless integration and maximum productivity. Experience the difference with H Connect International, your trusted partner in outsourcing excellence.

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    5/5

    Rank  #1006
    • Seat:

      100-249
    • DA: Domain Authority

      17
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2019
    • Locations:

      1
  • PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues that were always recurring. We knew the concept of outsourcing could be a huge benefit for a client, and that there had to be a better way of doing so, so we set out to make these changes.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    4/5

    Rank  #293
    • Seat:

      500-999
    • DA: Domain Authority

      21
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2011
    • Locations:

      3
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