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SVL Business Solutions

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Collecting and protecting interactions for over 50 years.

SVL is the UK’s most experienced provider of multimedia interaction recording, contact centre applications and PCI security solutions.

With a unique portfolio of enterprise, branch office and SMB solutions, SVL works closely with customers in a wide range of industry sectors including contact centres, local authorities, public safety, financial and utilities.



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Peter Gough, Director

Year Founded


Countries of fulfillment




Contact information

01355 900 000

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About SVL Business Solutions: Review and comparison

SVL started as a telecommunications company in 1967 that serves public services like ambulances and police. It was first founded by James Sinclair in Glasgow, who previously worked for Marconi Company Ltd. 

After some time, the company expanded into the sale and use of electrical testing equipment needed for radios. Since then, they have been rebranded to SVL. They currently have almost 40 employees all over the United Kingdom, and together they offer pre-sales, sales, project management, maintenance, engineering, and consulting for software services. 

They are also partners with several well-known companies, including BT, Capita, Virgin Group, Nice, Calabrio, and Liquid Voice.

SVL Business Solutions Outsourcing

Despite its start in Glasgow, SVL now calls East Kilbride of Great Britain it’s home. At the time of moving there, East Kilbride was known as the new part of town. What better place to find the headquarters for a growing telecommunications company. 

Always wanting to give their clients a local feel, SVL never once considered moving their operations overseas, deciding instead to remain in the United Kingdom. From their base, they are able to supply their clients with the same reliable service they have been providing for the past fifty-plus years. 

SVL Business Solutions’s BPO services and pricings

Over the years, SVL has changed its services to reflect the present technology. They provide a wide variety of products and services to their clients. 

Products include recording, analytics, cloud-based WFM solutions, fraud prevention, automation, and cloud support. 

Services include consulting, design, maintenance, and training. Lastly, should there be any problem at all with the services provided by SVL, they have a dedicated help desk to serve their clients quickly. 

SVL Business Solution’s pricing

The pricing of their services depends largely on the services or products required by the client.

How SVL Business Solutions outshines its competition

Where SVL shines is its fifty-plus year-long history of being a dedicated and efficient telecommunications company that will always be there for its clients and will continue to be there far into the future. No matter the change in technology or leadership, they will continue to do what is best for their clients. 

Secondly, SVL is based squarely in the United Kingdom, meaning you will always get a local feel when dealing with them. 

Key executives

Stuart Sinclair (Managing Director)

Stuart has been the managing director of SVL for over twenty years. He believes that they have the most talented team in the UK. 

David Kindness (Director) 

David manages the company finances. He believes that SVL’s approach creates the best route for their clients.

Peter Gough (Director)

Peter’s role in the company is to oversee the legal and contractual parts of the company. He also handles the sales and business development area. He is very hands-on with his job and is involved the most with SVL’s suppliers and partners. 

SVL Business Solutions reviews and comparisons

SVL has an exceedingly long list of past and current clients that range from government, media, financial services to ambulances. Clients have found them to be excellent, reliable service that they can count on. 

SVL Business Solutions’s contact information

SVL Business Solutions’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 01355 900 000.


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