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SSG Business Services Pvt Ltd

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Solid Systems Global is a worldwide provider of multi-vendor enterprise equipment services that cover the complete lifecycle of install base technology support. Established in 1989 and head quartered in the United Kingdom, Solid Systems Global has international reach through its regional offices in strategic countries, over 110 service locations across 6 continents, and an international management team who collaborates to deliver support services customised to meet each customer’s and country’s unique requirements.

Our Regional Response Centres offer complete 24x7x365 coverage, including onsite technical support to expedite issue diagnosis. Our skilled engineer training alongside our parts stocking for 4 hours on-site availability, ensure that we can be wherever our customers need us.



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Craig Navalta, President

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Contact information

44 (0)870 077 2726

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About SSG Business Services Pvt Ltd: Review and comparison

Solid Systems Global provides IT support through vendor services around the world. Its support staff is within four hours of any service call for all clients. The Response Center is available 24 hours a day, seven days a week, 365 days a year. 

Solid Systems Global also has a business services division that provides front and back-office business services to clients. The management team collaborates with clients to provide custom services for each client company’s business needs.

SSG Business Services Pvt Ltd Outsourcing

Solid Sytems Global operates a network of regional offices in strategic locations across the globe. It provides service support through flexible service agreements within four hours of all major cities. 

Solid Systems Global also operates storage locations throughout the globe so that part stocking runs smoothly. Clients can store parts as consigned spares in any Solid Systems Global storage location.


SSG Business Services Pvt Ltd’s BPO services and pricings

Solid Sytems Global offers onsite technical support, including installation and full life cycle support, within four hours of where engineers are needed. Solid Systems Global also offers business transformation services, knowledge services, front office, and back-office services.

Solid Systems Global specializes in the following services:

  • Hardware Break-Fix
  • Managed Services
  • EMC and NetApps
  • Managed Services
  • Customer Care
  • Cross Channel Media
  • Analytics
  • Pay for Support
  • Outsourcing/Offshoring
  • IT Service Desk
  • ITES

Solid Systems Global’s pricing  

Pricing for services provided by Solid Systems Global will depend on the customized needs of each client. The company estimates that by moving clients away from their Original Equipment Manufacture service providers, clients can reduce costs by up to 60%.

How SSG Business Services Pvt Ltd outshines its competition

Within the business services division of Solid Systems Global, the company offers expertise in the following industries:

  • Banking & Financial Services
  • Healthcare & Pharmaceutical
  • Insurance
  • Technology
  • Consumer Electronics
  • Retail & e-Commerce
  • Government & Public Sector
  • Media & Communications
  • Automotive and Travel
  • Transportation & Tourism

Key executives

Paul Lalli (CEO and Managing Director)

Paul Lalli has been with Solid Sytems Global for over 30 years. He became CEO of the company in 1991 and he has served as CEO and Managing Director since 2015. 

Suki Lalli (Executive Vice President)

Suki Lalli has been with Solid Systems Global since 2010. She served s Business Director and Global Chief Operations Officer before becoming Executive Vice President.

SSG Business Services Pvt Ltd reviews and comparisons

Solid Systems Global has provided IT hardware support and business services for over 30 years. Customer reviews highlight the company’s excellence and professionalism and praise the friendly and helpful demeanor in which services are delivered. Customers also trust Solid Systems Globals’ reliability and effectiveness. 


SSG Business Services Pvt Ltd’s contact information

SSG Business Services Pvt Ltd’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 44 (0)870 077 2726.


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