Outsourcing directory
The world's most complete directory of global Business Process Outsourcing firms.
We found 4,502 companies
Report a problemGlobal Outsourcing Firm (BPO) Index
The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
Datamatics enables enterprises to combine various relevant Digital Technologies to improve productivity and customer experience to build sustainable competitive advantage.
Sectors- Admin Support
- Animation Multimedia
- Business Compliance See all
Glassdoor rating3.4/5
Rank #31Seat:
5000-9999DA: Domain Authority
45Revenue:
$100 mil. - $250 mil.Founded:
1975Locations:
19
Talent First is a London-headquartered tech-talent partner that builds high-performing software-development and 24 × 7 × 365 support teams for scale-ups and enterprises. From one critical hire to an entire follow-the-sun squad, we supply pre-vetted engineers, SOC/NOC analysts and tech-support pros drawn from Europe + LATAM. Clients choose us for our cybersecurity DNA, transparent flat pricing and 5-star Clutch reputation. Discover more at talent-first.net.
Sectors- Build Operate Transfer
- Customer Service
- Data Analytics And Ai See all
Glassdoor rating-Rank #2714Seat:
1-49DA: Domain Authority
6Revenue:
UnknownFounded:
2019Locations:
1
- Sectors
- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating3.5/5
Rank #1016Seat:
250-499DA: Domain Authority
20Revenue:
$5 mil. - $10 mil.Founded:
1999Locations:
1
We are a MULTILINGUAL BPO company highly specialized in : MULTILINGUAL DATA ENTRY MULTILINGUAL DATA PROCESSING MULTILINGUAL DATA ANNOTATION MULTILINGUAL CONTENT MODERATION and MULTILINGUAL CUSTOMER SUPPORT SERVICES (check our videos corporate below) We are ISO 27001 et ISO 9001 and GDPR compliant We primaly master the processes of typing, categorization, annotation, validation, enrichment and moderation of data & contents along with customer service in multi-languages with 4 centers in the world in 3 countries : Bulgaria, Egypt and Madagascar.
Sectors- Admin Support
- Build Operate Transfer
- Customer Service See all
Glassdoor rating4.3/5
Rank #337Seat:
250-499DA: Domain Authority
32Revenue:
$10 mil. - $25 mil.Founded:
2013Locations:
3
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Since 2008, Select VoiceCom has delivered cost-effective, performance-driven contact center solutions for businesses in the USA, UK, CA, AU, and beyond. We offer 1,500 certified, premise-based, secure workstations in the Philippines. Our college-educated agents excel in IB, OB, B2B, and B2C programs, delivering quality results across various industries and business sizes. Contact us to learn more, and we will happily provide a custom-designed proposal for your consideration at no charge or obligation. Services We Offer We support your business at every stage with services like: · Inbound · Outbound · Back-Office Support · AI Solutions Industry Experience Our team has experience working with clients in: · Healthcare · Retail and E-Commerce · Marketing · Telecommunications · IT · Legal · Energy and Utilities · Media and Communications · Insurance · Education · Financial Services · Real Estate · Hospitality · Automotive · Publishing & Catalog · Consumer Goods & Manufacturing
Sectors- Customer Service
- Finance Accounting
- Full Service Bpo See all
Glassdoor rating3.7/5
Rank #1195Seat:
500-999DA: Domain Authority
25Revenue:
$10 mil. - $25 mil.Founded:
2011Locations:
1
As a prominent global provider of customer experience BPO solutions, Value Leaders BPO (VLBPO) empowers brands to strengthen connections with their customer base, ultimately enhancing their brand equity. The pursuit of world-class support is crucial for internationally revered brands that value responsiveness, empathy, and personalized assistance. Consumers actively seek these qualities and readily recognize and reward companies that consistently meet such expectations. Catering to clients across various industries, including legal, health and wellness, fintech, gaming, technology, home sharing and travel, digital advertising, social media, streaming, and e-commerce, VLBPO's profound expertise and extensive presence in the US, Canada, and UK markets solidify our reputation as a reliable partner. This is particularly true for emerging, high-growth enterprises aiming to capitalize on limitless opportunities. Our commitment to delivering favourable results extends beyond business success. As we actively engage in socially responsible corporate initiatives focused on effecting positive change in the lives of individuals, communities, and the environment, our corporate social responsibility programs underscore our dedication to making a meaningful impact.
Sectors- Admin Support
- Agency Contract Partner
- Customer Service See all
Glassdoor rating-Rank #2108Seat:
100-249DA: Domain Authority
15Revenue:
$1 mil. - $5 mil.Founded:
2019Locations:
1
Simply Contact is a European customer support outsourcing company serving clients worldwide, primarily in Europe. Founded in 2013, the company has successfully managed over 100 projects and trained more than 600 agents. Simply Contact values employees by fostering excellent workplace environments and providing ongoing training. With 200-600 employees at any given time and 20 permanent trainers, the company ensures agents are equipped to excel in their roles and handle new challenges. 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 Headquartered in Warsaw, Poland, Simply Contact operates in the UK, Moldova, Romania, Ukraine, and Bulgaria. The company delivers services in over 20 languages, including English, at a high proficiency level. 𝐂𝐨𝐫𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 Simply Contact specializes in a broad range of BPO and call center services, including: - Multilingual and omnichannel customer support - Back-office support - Data entry - Inbound and outbound sales - Technical support - Startup support - Live chat support - Surveys 𝐏𝐫𝐢𝐜𝐢𝐧𝐠 Simply Contact’s pricing varies based on factors such as: The volume of customer requests Communication channels (phone, email, chat, social media) Language requirements The company works closely with clients to create customized solutions tailored to their needs. 𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞 𝐚𝐝𝐯𝐚𝐧𝐭𝐚𝐠𝐞𝐬 Simply Contact stands out with 24/7, year-round availability and a team of specialists with higher education degrees. The company excels in key industries, including: Telecommunications Aviation and travel Finance and banking E-commerce and retail Legal Media and entertainment Healthcare SaaS support Simply Contact consistently achieves high performance metrics, such as answering calls within 120 seconds and maintaining call resolution rates above 95%.
Sectors- Agency Contract Partner
- Build Operate Transfer
- Customer Service See all
Glassdoor rating4.7/5
Rank #499Seat:
500-999DA: Domain Authority
31Revenue:
$100 mil. - $250 mil.Founded:
2013Locations:
1
- Sectors
- Back Office Support
- Customer Service
- Full Service Bpo See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
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Positioned as a premier outsourced service provider for over a decade, Booth & Partners has cultivated a workforce of over 1,700 professionals delivering tailored solutions to a diverse clientele, ranging from tech startups to unicorns and publicly listed enterprises. Our core services, encompassing Talent Solutions, Managed Solutions, and Workspace Solutions are meticulously designed to meet the specific needs of our partners. What sets us apart is our strategic focus on fostering long-term relationships, driving workforce stability, and enhancing transparency to achieve cost efficiencies for our clients. At Booth & Partners, our mission is about helping businesses scale. We help organizations find global talent while living our core values focused on People, Planet, Prosperity. With a commitment to personalized service, we at Booth & Partners stand as a trusted outsourced partner dedicated to delivering excellence and contributing to the enduring success of our clients.
Sectors- Admin Support
- Animation Multimedia
- Back Office Support See all
Glassdoor rating3.8/5
Rank #172Seat:
500-999DA: Domain Authority
23Revenue:
$100 mil. - $250 mil.Founded:
2013Locations:
3
- Sectors-Glassdoor rating-Rank #1971
Seat:
50-99DA: Domain Authority
1Revenue:
$1 mil. - $5 mil.Founded:
-Locations:
2
ROVR is your gateway to exceptional, tailored, and cost-effective outsourcing solutions designed to propel businesses of all sizes to new heights. Nestled in the vibrant city of Melbourne, Australia, our global operations reach far and wide, with a robust presence in the Philippines. Here, our passionate team of experts is dedicated to amplifying your business success. At ROVR, we pride ourselves on being pioneers in delivering top-tier, personalized services crafted to meet the unique needs of your business. Specializing in supporting all sizes of enterprises, we understand the pulse of your challenges and are committed to being the catalyst for your growth.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating-Rank #2256Seat:
1-49DA: Domain Authority
3Revenue:
$5 mil. - $10 mil.Founded:
2012Locations:
-
At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.
Sectors- Admin Support
- Customer Service
- Full Service Bpo See all
Glassdoor rating2/5
Rank #639Seat:
250-499DA: Domain Authority
16Revenue:
$25 mil. - $50 mil.Founded:
1991Locations:
5
123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses, while offering a high level of on-going training for our employees and clients. We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses. We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers. Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs. 123Employee is the premier outsourcing center in the Philippines.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating3.7/5
Rank #503Seat:
500-999DA: Domain Authority
31Revenue:
$50 mil. - $100 mil.Founded:
2006Locations:
1
Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.
Sectors- Admin Support
- Back Office Support
- Build Operate Transfer See all
Glassdoor rating3.3/5
Rank #144Seat:
250-499DA: Domain Authority
32Revenue:
$500 mil. - $1 bil.Founded:
2001Locations:
4
Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating-Rank #1675Seat:
250-499DA: Domain Authority
13Revenue:
$10 mil. - $25 mil.Founded:
2020Locations:
-
External Input designs, builds, and delivers end-to-end business process outsourcing (BPO) solutions to clients from diverse industries, spanning Fortune 1000 companies to small/medium sized businesses to start-ups. The company has offered cost-effective and reliable onshore, nearshore, and offshore outsource services for over a decade. External Input has partnerships with an exclusive selection of highly vetted outsource service providers and manpower services globally. We only work with proven companies that provide world class service and support.
Sectors- Admin Support
- Build Operate Transfer
- Customer Service See all
Glassdoor rating-Rank #2679Seat:
1-49DA: Domain Authority
1Revenue:
UnknownFounded:
2011Locations:
1
Innovature BPO (Innovature Consulting Company Limited) is a Vietnam-based diverse, qualified and dedicated team that works 24 hours per day to help clients in North America, Canada, Australia and Asia-Pacific expand their global footprints with our Business Process Outsourcing (BPO) Services.
Sectors- Admin Support
- Customer Service
- Finance Accounting See all
Glassdoor rating3.9/5
Rank #774Seat:
100-249DA: Domain Authority
32Revenue:
$5 mil. - $10 mil.Founded:
2014Locations:
1
Hi, we're VA Venue, the venue of choice for top virtual assistants! We're an up-and-coming local outsourcing company who aims to deliver the top talents to prospective clients tailored to their needs. VA Venue bridges the gap in connecting top talents seamlessly to looking clients.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Rank #2982Seat:
1-49DA: Domain Authority
1Revenue:
UnknownFounded:
2024Locations:
1
At Hire Highs, we specialize in providing cost-effective outsourcing solutions to help SMBs scale their operations across sales, marketing, and design. Our mission is to empower companies by leveraging top-tier offshore talent, enabling them to focus on strategic initiatives while we handle day-to-day tasks. Whether you're facing challenges like managing prospect lists, nurturing leads, handling design projects, or balancing multiple marketing channels, Hire Highs is here to increase your bandwidth and boost your team’s efficiency without adding overhead. We help clients streamline their processes, improve ROI, and achieve sustainable growth. Our services include recruiting and training skilled global talent in sales support, graphic design, and project management, ensuring a seamless extension of your team. From handling 90+ design projects monthly for a leading CPG brand to scaling sales teams in food, beverages, and supplements, our customized approach delivers results. With no long-term contracts and flexible engagement options, we adapt to your unique business needs. By partnering with Hire Highs, you'll gain a thought partner who helps prioritize growth initiatives and a team ready to support your most ambitious projects. Let’s collaborate to elevate your business—whether it's expanding your sales team, offloading design tasks, or optimizing lead generation. Reach out today to discover how we can help you scale smarter!
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Rank #2655Seat:
1-49DA: Domain Authority
1Revenue:
UnknownFounded:
2023Locations:
1
Unlike typical BPOs, Globaltize charges no upfront fees to begin a search, offers month-to-month flexibility with no long-term commitments, and never pulls from a recycled pool of candidates. Every search is personalized and built from scratch to find the perfect 1-of-1 match for your role. We handle the entire process, from sourcing and vetting to onboarding and compliance, providing cost-effective, top-tier global talent tailored to your exact needs across the Philippines and LATAM.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
2024Locations:
-
At Cloudstaff, we specialize in finding extremely talented team members who can help your business thrive. We are an award-winning outsourcing provider using cutting-edge technology, enterprise-grade data security, and around-the-clock service and support to provide our clients with an unforgettable customer experience. Once you’ve found great staff, it’s of course incredibly important to keep them. Our industry-leading 98.2% (audited) staff retention rate is the envy of the BPO industry. We have an amazing culture that keeps staff longer! This means your team of Cloudstaffers are stable, predictable, and require less ongoing retraining from you. Our clients can’t get enough of us. With over 6,300 staff, our talent recruitment team is always being kept busy looking for highly skilled professionals for our global clientele. We have 14 offices in strategic locations around the Philippines and India. Our Columbia office is also opening soon We offer a broad range of available work location options too. You and your Cloudstaffers may choose to permanently work from home; work from a hybrid location (part office and part home), work at a dedicated desk in a Cloudstaff office, or work in a dedicated private suite in a Cloudstaff office. Our private suites can be also branded and serve as “your office in the Philippines.” We take your security needs incredibly seriously too: We are an ISO accredited company (ISO-9001 and ISO-27001). Our office suites are PCI-DSS accredited. We are HIPAA compliant. We provide a Managed PC hardware service paired with managed antivirus and anti malware as standard. We offer security upgrade packages from Fortigate and Microsoft Endpoint Protection and Response (EDR) Our business model provides clients with the flexible and tailored workforce solutions they need to meet their business growth objectives cost-effectively. The Cloudstaff model sees Cloudstaff managing the recruitment, well-being and payroll of its Cloudstaffers, while the management control of daily tasks and KPIs sits with our clients. Our “partners in success” approach allows our clients to direct their Cloudstaff team members as if they were their own employees. Cloudstaff has a western global management team with executives located in six countries. This strategy enables Cloudstaff to offer superior around-the-clock support for our valued clients and staff. We believe that it’s our commitment to excellence that makes us the right trusted partner for businesses looking to enhance their operations.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating4.4/5
Rank #84Seat:
1000-4999DA: Domain Authority
32Revenue:
$500 mil. - $1 bil.Founded:
2005Locations:
8
Agility Staffing Services LLC is your partner in profit. As a multidisciplinary professional services firm specializing in outsourced staffing, our core competency of providing efficient, experienced, and cost-effective professional personnel gives our clients the leverage to operate and compete with a significantly lower overhead than using in-country staffing. We power businesses with improved productivity, optimized workflow, and increased profit margins through intelligent solutions to staffing concerns. Working directly with our founders with extensive Philippines-based outsourcing experience, we assure you that your success is our success.
Sectors- Admin Support
- Agency Contract Partner
- Digital Content Marketing See all
Glassdoor rating-Rank #2165Seat:
1-49DA: Domain Authority
5Revenue:
$1 mil. - $5 mil.Founded:
2022Locations:
3
ISTA Solutions is a full-service BPO provider dedicated to helping your business thrive. We specialize in healthcare outsourcing, bringing years of expertise to staffing agencies, medical billing companies, clinics, DME, laboratories and more. At the same time, we proudly serve a range of other industries – from restaurants to airlines – delivering the same high standards of support across the board. Our comprehensive services cover everything from customer support and patient scheduling to billing, claims processing, recruitment, and back-office operations. With headquarters in New Jersey and major operations in the Philippines and South Africa, we offer the perfect blend of onshore quality and offshore efficiency. When you partner with ISTA, you gain a dedicated extension of your team that is organized, responsive, and committed to your success. We handle the busy work and critical processes behind the scenes, so you can focus on your core business knowing a reliable team has your back.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating3.4/5
Seat:
1000-4999DA: Domain Authority
23Revenue:
$30 Mil. - $100 Mil.Founded:
2008Locations:
2
Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating4.4/5
Rank #864Seat:
100-249DA: Domain Authority
11Revenue:
$1 mil. - $5 mil.Founded:
2016Locations:
2
FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business process management solutions in insurance, accounting & bookkeeping, digital marketing, business intelligence, artificial intelligence and data annotation. FBSPL aims to offer its clients the power of scalability while cutting costs and saving time. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our team of experts ensure that our clients receive the highest-quality service customized to their unique needs. We invest in talent, technology, and in-house research to stay ahead of industry trends and provide advanced solutions. Our clients do not see us as mere vendors but as their growth partners. FBSPL is your trusted partner every step of the way. Contact FBSPL today & discover how our business process outsourcing (BPO) & management solutions can transform your business.
Sectors- Back Office Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating4.2/5
Rank #375Seat:
500-999DA: Domain Authority
39Revenue:
$25 mil. - $50 mil.Founded:
2006Locations:
3
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