The road to global employment as default

With COVID-induced remote work norms, technological progress, broad adoption of online tools, and digital supremacy, offshore staffing is quickly transitioning from obscure to mainstream.

Endless options of remote and distributed workforces, digital nomads, virtual assistants, freelancers, online-gig-workers, offshore staff, and call centers are available.  They are all a part of a new globalized, geographically unrestricted, way of working.

In the last two years, 800 million people have accessed the internet for the first time ever. There are 3 billion others, who are soon to follow. While the original users of the internet are mostly consumers from the developed economies, these newer entrants are increasingly the workers. The internet is connecting the world’s 8 billion people into one single online economy. This shift will have far-reaching consequences for the economic status quo.

Only recently has outsourcing become an option for small and medium-sized businesses. Previously, due to technological limitations, it was the exclusive domain of the big multi-national conglomerates. Many smaller businesses have now heard of offshoring, but few really understand its full potential or how it can be applied to their company.

The road to global employment as default

20 years from now

Only 20 years ago, the concept of a ‘paperless office’ seemed a fanciful aspiration. Now, actual pieces of paper are rarely found in an office – and people are even giving up on the need for an actual office. Smartphones, the internet economy, and video calls were all introduced over the last 20 years. The world has very quickly moved from analog to digital.

As the world’s workplaces go digital, the workforce will follow. In another 20 years from now, every company will employ their staff based on consideration of skills, availability and cost – not based on where they are located. In 20 years, the location of an employee will be an afterthought – and rarely a key decision factor.

With 1 billion highly qualified people entering in the digital workforce, the world’s businesses have access to abundant talent pools – at a fraction of the cost.

Offshore staffing is changing the rules of business – are you riding this wave?

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.