The Outsourcing Week in Review: Thursday, November 18, 2021

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Investments and projects approved by the Philippine Economic Zone Authority (PEZA) dropped 13.66% to P62.7 billion in the first 10 months of the year – compared to last year’s P72.64 billion. According to PEZA Director General Charito Plaza, businesses are on a “wait-and-see mode” and have a “lower risk appetite” this year. In addition, PEZA has lowered its growth target for investment pledges – from seven to five per cent. For the next year, however, Plaza announced that they’re aiming for a six per cent growth.

Humble opinion:  No foreigners are allowed in the Philippines.  How can they expect foreigners to invest if no foreigners are allowed in the country?  It is time to update policies and to get the PH economy moving again.
The Philippines was recently named the fastest-growing internet economy in Southeast Asia. According to the e-Conomy SEA 2021 report conducted by Google, Singapore sovereign fund Temasek, and consulting firm Bain & Co., the country’s overall internet economy – in terms of Gross Merchandise Value (GMV) – is estimated to reach $17 billion this year, up 93% from last year. Impressive!

The country could also benefit from the growth of data centers across Southeast Asia. Fitch Solutions noted that the Philippines – together with neighbors Thailand, Vietnam, and Malaysia – “show strong potential,” with “increasing regulatory support, government-driven initiatives, and rapidly-rising investor interests for data center projects.” This is supported by Asian Institute of Management economist John Paolo Rivera, who said that the country’s potential to take part in this “emerging undertaking” will generate more job opportunities for Filipinos – particularly in data science, machine learning, artificial intelligence, and business incubation. In relation to this, software firm BOOMI said that Philippine firms have shown “very, very high” interest in cloud integration. Boomi General Manager for Asia Hon Chew Seetoh said cloud integration can help businesses like outsourcing firms connect all parts of their supply chain, and added that cloud integration can further improve BPO firms’ operational efficiency.

Further, the thriving telemedicine sector is forecasted to continue its operations post-pandemic. In a media briefing, KonsultaMD CEO Cholo Tagaysay said that despite the lockdowns, teleconsultations have continued to grow as people “see several advantages in using the digital service.”

While on the topic of medicines, on-site employees will now be required to get vaccinated starting December 1 as announced by Malacañang Palace. Former Presidential Spokesperson Harry Roque stated that while unvaccinated employees will not be terminated from their jobs, they will be required to regularly take RT-PCR or antigen tests at their own expense. In addition to this, the Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF) encourages establishments to refuse service to unvaccinated or partially inoculated individuals in order to increase vaccine demand.

The increasingly proactive push for vaccination doesn’t stop there. The Department of Labor and Employment (DOLE) recently submitted a policy that will grant employers the authority to hire applicants based on their vaccination status. In an interview, DOLE Assistant Secretary Dominique Tutay said they used the term “may” in the resolution, which means that it will not be mandatory.

Forty per cent of the Philippines’ target population (around 32 million people) are now fully vaccinated as of last Sunday. Former Presidential spokesperson Harry Roque also announced that COVID-19 positivity rates have decreased by 3.9%. Could this mean we’re now entering the ‘post-pandemic’ era?

Are you all seeing the light?


Thursday, November 18, 2021



17 November 2021

16 November 2021

15 November 2021

12 November 2021

11 November 2021

Read more Inside Outsourcing Newsletters here:

  1. The Outsourcing Week in Review: November 16, 2021
  2. The Outsourcing Week in Review: November 23, 2021

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.