How to Navigate The $250 BN Outsourcing Industry

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Hey! We’re interrupting your usual broadcast, to announce something super exciting. The bigwigs at Outsource Accelerator HQ have been busy building something great. The OA500 2023! You know this is a business crowd when reports get us excited!

The murky world of outsourcing

‘Offshoring,’ ‘remote,’ ‘outsourcing,’ and ‘virtual’ has got really big over the last few years. Actually, it has been a big industry for a long time, but recently (with COVID), it reached a fever pitch.

Despite being a 30-year-old $250 Billion industry employing millions of people, outsourcing is notoriously hard to understand, difficult to navigate, and troublingly opaque.

Regardless, it continues to expand, offering an increasingly diverse range of services, such as call centers, KPO, BPO, PEO, offshore staffing, virtual teams, freelancers, and virtual assistants.

In short, they offer access to a global pool of talent, at great prices.

Voila. The solution!

Today, they launched the Time Doctor OA500 2023. It’s an objective analysis of the world’s top 500 outsourcing firms.

The Global Outsourcing Firm (BPO) Index methodology took 18 months to develop, and analyzes and tracks thousands of firms.

There’s a full report – and also a fully interactive directory. It’s all free to use. Free, free, free.

We even made a chintzy video:


The OA500 is – hopefully – a valuable tool to help businesses, like yours, understand and navigate the outsourcing market a little easier.

Here are the go-to links:

OA500 2023 Full Report (web & PDF)
OA500 Interactive Directory
OA500 Methodology White Paper

Check it out, and let us know what you think.

Read more thought leadership articles here:

Start your
journey today

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Access fantastic talent at world-leading prices

Scale your business fast while reducing costs —
the average all-in employment costs in the
Philippines are typically 70% less than its
Western counterparts

Philippines United Kingdom Australia United States
Software Developer
HR Manager
Team Leader
Copy Writer
Customer Service
Virtual Assistance
Select a role to view salaries
Philippines $7,221
United Kingdom $39,913
Australia $62,653
United States $81,994

Avoid guesswork. Talk to the experts, free.

Get 3 free quotes

You can save 70% on staff costs, whilst driving quality & growth. Connect with an outsourcing expert to see how outsourcing can transform your business.

Why choose us?
  • Independent and unrivalled expertise
  • We carefully match you from 2,300+ leading suppliers
  • Access to Outsourcing Savings Calculator & Report

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.