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Why should you hire international employees?

Today’s business environment is highly connected and global. The advent of technology has led to this, and companies must be savvy to thrive. 

There has been a change in people’s work preferences. Based on PWC’s 2022 survey, 26% of people choose to work remotely, 23% prefer a blend between remote and face-to-face, and 25% like an equal split between face-to-face and remote work.

As the world gears towards remote work, the barrier between businesses and global talents is less visible than ever. Global expansion is the key for companies who want to establish their presence outside their home country.

In most cases, medium-scale and large companies expand their business operation to other countries to increase their reach. However, for this to succeed, they must employ international employees.

What are international employees?

A global workforce is a team of employees from across the world. They work remotely under a similar company and connect through virtual communication software. This workforce comprises international employees from different nationalities, cultures, and backgrounds. 

Hiring employees from other countries is a strategy that helps businesses lower operational costs and identifies untapped markets. 

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You can gain a competitive edge by having skilled people from around the globe. They can help unleash the creative juices and innovative minds within your company.

What are international employees

7 undeniable advantages of having international employees 

International growth should be one of the long-term plans of businesses. Hiring international employees can benefit your company in more ways than one. 

While some businesses hire them for necessity, others seek to expand their company. Whatever the reason, there are several benefits of utilizing an international workforce. 

Check out these seven benefits of hiring a global workforce for your company: 

1. Access to international talent

Technological advancement and industrialization have led to an uprising number of skilled talents and jobs worldwide. 

You are no longer limited to people within your region when hiring an international workforce. You have a pool of thousands of qualified and talented professionals. 

The knowledge of employees with international experience is a competitive advantage for businesses. 

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2. Improved efficiency and productivity

The combination of local and international employees can enhance the overall efficiency and productivity at the workplace. This diversity can benefit your business because of the unique ideas from both sides of the coin. 

Your domestic workforce also gets to blend with people with different perspectives, problem-solving abilities, and experiences. Remember that an adaptable workforce is critical to continued business success. 

3. New markets expansion

If you are expanding globally, having international employees can legitimize your brand. 

These employees can help you navigate the local market with their knowledge, language skills, insights, and professional networks. 

In other words, international employees give your company an advantage when entering new markets. They can help you establish your brand in new places.  

7 undeniable advantages of having international employees

4. Enhanced workplace culture

The experience and knowledge to succeed in other cultures can boost your business in this interconnected world. 

Cultural diversity in a workplace can boost employee morale and the workplace atmosphere. It will be a place where every employee can learn new things from each other.   

5. Improved customer service

Having employees across international borders improves customer service in two ways. 

First, a 24/7 helpline can do wonders with your customer care service. You can achieve these extended hours if you have employees who work in different time zones. It means you do not need your local team to work over extended hours to cater to customer inquiries.

Second, you can know the cultural differences between customers and your business. If the customer can talk to someone who understands them better, they will feel satisfied with the service.

6. Updated tech stack

McKinsey Global Survey revealed that companies that put technology at their core have an advantage. 

If you hire globally, you will naturally keep your tech stack fresh. It is because you need them to have access to some information around-the-clock. 

It is a kind of investment that will pay off in the long run. Your remote team can work efficiently and keep the business rolling without a single beat. 

7. Lowered employer costs

Some companies hire overseas to save money. It is possible to reduce costs when hiring internationally. You can look for highly skilled talents in countries with lower demand for a specific skill. You can also offer a competitive salary to compensate them properly. 

Globalizing your talent pool through outsourcing

A global growth plan can bring wonders to your company in many ways. But before expanding your operations in a foreign land, you must hire international talent first. 

It might not have been part of your plan initially, but international hiring can be the turning point your company needs. Although the process is tedious and challenging, most employers find it a worthwhile investment. 

Outsourcing international employees is a sustainable process for companies seeking to improve their productivity and service quality. With the ability to adapt to the environment and different perceptions, you can expect a more efficient work environment. 

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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.