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Jamie McBrien – How optiBPO was Founded

Ep 091 Jamie McBrien

In this podcast, Derek is joined by Jamie Mcbrien once again as Derek deep dive into Jamie’s optiBPO which is a hybrid kind of outsourcing BPO advisory outfit.

Summary

  • Jamie has been a management consultant his whole life focused on finance and back-office operations including shared services and outsourcing.
  • OptiBPO helps plan to build and manage offshore dedicated teams, they work with clients upfront, onshore in Australia, New Zealand, and the UK mainly.
  • They only focus on the Philippines to recruit the right team members
  • Jamie’s clients’ range and size are always hard to fully define.
  • He states that their expertise is predominantly around the finance and the back office functions.

Key Points

  • It’s important to work with the right partners and to work with a range of different organizations
  • In every strategy, there will always be bumps along the way, some of the people are employable some of them aren’t but it’s about making sure you have a strong management structure in place to ensure your success.
  • There will always be hiccups and frustrations when you’re running a business.  
  • Success is created only in building successful teams over time.

Resources

Transcript

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Listen to more podcast episodes here:

  1. Jamie McBrien – How optiBPO was Founded
  2. Cliff Perez – Growing your Business with a Pioneer Team
  3. Vince Filamor – Journey and Career as a Project Manager

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.