Angela McDonald – Building an Effective Recruitment Structure

Ep 024 Angela McDonald

Derek is joined by Angela as they will discuss more about recruitment and how to deal with recruitment agencies.

 

Summary

  • Prior to Angela’s position in Deployed which is her current BPO, she worked in recruitment so she has vast experience in recruiting within the Philippines.
  • Majority of the clients that Angela has dealt with were from Australia since that was their initial market which was great culturally wise.
  • Since recruitment companies get paid commissions, the candidates get confused where they are applying since they are applying for maybe two to three different companies.
  • It would be good to invest in one to two solid recruitment company.
  • Recruitment is not an easy task, there’s a lot of management and business books written about recruitment and it’s no different in the Philippines.
  • The talent pool in the Philippines is really good, obviously, they are good in English and their accent is very neutral.
  • The most popular roles in the Philippines are Front and backend developers, iOS, Android, graphic designers, accountants, bookkeepers, admin.
  • The Philippines uniquely have a 13th month, sometimes even 14th and 15th-month pay.
  • The Philippines is very closely culturally aligned to the West.

 

Key Points

  • It’s good to rely on one solid recruitment company for your recruitment needs instead of two or three companies who would not understand what or who you need.
  • The whole recruitment process is not an easy task and it’s no different in the Philippines.
  • You have to take into consideration the 13th-month pay in the Philippines and include that in the budget for the gross annual compensation.

 

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Transcript

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