• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Glossary » Telecommuting



What is telecommuting?

Telecommuting is a concept related to remote work where an employee performs their duty outside of the office, with telecommunication devices and software as their primary tool. 

The main tools in telecommuting are an internet-connected laptop, a phone, email, and video and messaging applications that allow a telecommuter to stay connected with the company.

Telecommuting is also called teleworking and e-commuting.

What is telecommuting

How telecommuting works

Telecommuting replaces the need to travel physically to the office with the use of technology to be virtually “present” in the office. An employee can connect with the workplace and colleagues through the use of communication tools like phone, email, and video conferencing platforms.

That said, internet connectivity is crucial for telecommuters to perform their tasks. They may rely on the internet connection at home or public WiFi access to ensure seamless communication with co-workers.

Further, the employee may visit the office occasionally to attend meetings with the employer and clients. 

Types of telecommuting

Based on where and how you accomplish your responsibilities, these telecommuting activities are classified into three main categories:

Remote work

A remote employee works from a location other than the actual company office, such as a coworking space, park, or coffee shop.

Some employees may be required to go to their company’s headquarters on occasion for meetings.

Virtual job

This profession allows for complete independence in terms of location. Employees in virtual occupations are not required to work in an office. Companies in this situation frequently do not have physical offices and may depend largely on freelancers.

While you may still be required to work from a certain location for the company’s tax and regulatory requirements, virtual employment provides a great deal of flexibility.

Work-from-home job

Work-from-home roles might not need the use of the main office. It may also be necessary for you to be available during regular business hours.

However, rather than time-tracking, a lot of organizations now assess how their employees fulfill deadlines and deliver outputs.

Benefits of telecommuting

Here are some of the advantages of telecommuting for your business:

Allows greater flexibility

Telecommuting allows employees to have more control over their work hours and location. It also allows the employee greater flexibility in balancing work and personal duties. When there is less travel time, there is more time to attend to personal matters.

Saves money

Telecommuting can save money for the employee and the business. Companies can save money on all aspects of office operations, and employees can save on commuting.

Businesses usually pay for WiFi, phone service, or other telecommuting-related utilities for employees.

Reduces pollution

This benefits businesses and their employees, as well as the entire society. Telecommuting has been demonstrated to lower pollution, which is highly beneficial to the environment.

Benefits of telecommuting

Lessens conflict in companies

Excessive time spent in an office or workspace can result in conflict with management and colleagues. Telecommuting significantly eliminates such issues.

Enhances concentration

Telecommuting helps our potential to focus since we operate in situations that are much more accommodating to our preferences.

It does not just indicate working from home, but it also means that we may do tasks remotely from any place where we have a high-speed internet connection.

Telecommuting vs remote work

The two concepts may be intertwined but there are certain differences between telecommuting and remote work:

Remote work

Remote work indicates that the employee resides outside of the location where the company is situated. Unlike telecommuting, remote workers can be anywhere in the world and are not expected to show up physically for reports or meetings.

Remote workers rely solely on digital communication and technology to communicate with onsite teams and deliver their projects.


Telecommuting implies that the employee is near the company. Similar to remote workers, they may work anywhere, whether at home or in a cafe. However, they report to the office from time to time, depending on the company’s requirements.

In some companies, telecommuters are required to be present in the workplace at least once a week. This keeps employees and managers in touch. 

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image