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The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
Sourcefit is a global business process outsourcing company headquartered in Quezon City, Metro Manila, Philippines, providing custom offshore and nearshore staffing solutions built to create lasting value in clients' outsourced teams. With more than 2,000 professionals across six countries, Sourcefit supports 220+ clients spanning 50+ industries.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating3.5/5
Rank #189Seat:
1000-4999DA: Domain Authority
32Revenue:
$250 mil. - $500 mil.Founded:
2009Locations:
5
Paragon Outsourcing is a fully managed offshore staffing solutions company delivering world-class standards and unparalleled flexibility and transparency. We are greatly committed to delivering high-quality business solutions and fully managed staffing services to clients across a diverse range of industries. The company is situated in Paragon Building at Clark Freeport Zone in Pampanga. Being one of the main economic zones outside Manila, it has become a seat for BPO companies in Luzon next to NCR. The building, meanwhile, is accessible to several restaurants and leisure centers, making it an ideal place for work and recreation. Paragon Building, 2F, 2 Mon Tang Ave., Clark Freeport, Zone, 2009 Pampanga
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating3.6/5
Rank #1036Seat:
250-499DA: Domain Authority
12Revenue:
$25 mil. - $50 mil.Founded:
2017Locations:
1
Turritopsis Consulting is a U.S.-based Business Process Outsourcing (BPO) provider dedicated to delivering exceptional customer experiences through high-performance contact center solutions. We specialize in customer care, inbound sales, and outbound sales, powered by a nationwide network of highly skilled independent agents. Our approach blends human-focused interactions with technology-enabled execution to build lasting customer relationships and brand loyalty. At Turritopsis, every customer interaction is viewed as an opportunity to elevate your brand – showing customers they’re understood, valued, and supported. Our agents are carefully selected and performance-incentivized, ensuring only the most qualified individuals represent your business. Whether you need scalable support, flexible scheduling down to 30-minute intervals, or alignment with key business KPIs, our tailored outsourcing solutions are designed to meet your service level goals—24/7/365. Let us help you optimize your contact center operations with 100% U.S.-based talent and a commitment to excellence.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Rank #3322Seat:
1-49DA: Domain Authority
2Revenue:
UnknownFounded:
2025Locations:
1
CC.Talent is a fast-growing software development and staffing company with offices in the Netherlands, Germany, Singapore and the Philippines. We provide remote professionals and build digital solutions for medium to larger global firms. We maintain a progressive and inclusive environment where all employees are treated with respect and dignity. We take our work seriously, but we like to keep things cool. CC.Talent prides itself on its culture of openness, flexible work hours, and a strong focus on the continuous learning and development of its employees. We keep our clients happy by keeping our employees happy.
Sectors-Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
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CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006. This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support services in a friendly and sophisticated manner. Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and the European Union.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating3.2/5
Rank #741Seat:
250-499DA: Domain Authority
11Revenue:
$50 mil. - $100 mil.Founded:
2009Locations:
4
Remote CoWorker understands the value of time. It is the one commodity that you can never get back after it is gone, which means you need to make the most of it now. Our services can help companies of any size take their business to the next level. Our roots in Filipino culture deliver unique perspectives that add diversity and insight to your circumstances. Authenticity is what helps a business grow today, and that is rare to find when outsourcing. The only way to provide authentic services under your umbrella is to develop relationships. You’ll find that we care about clients, deliver successful consultation strategies, and offer competitive pricing. We also provide easy transitions and onboarding for new clients. When you work with our virtual professionals, you receive services from individuals with the knowledge and skill set necessary for your job. Some companies work hard. Others try to work smart. Remote CoWorker simplifies the equation by working for you.
Sectors- Admin Support
- Back Office Services
- Back Office Support See all
Glassdoor rating4.7/5
Rank #359Seat:
1000-4999DA: Domain Authority
29Revenue:
$50 mil. - $100 mil.Founded:
2013Locations:
2
At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating4.3/5
Rank #1557Seat:
1-49DA: Domain Authority
16Revenue:
$1 mil. - $5 mil.Founded:
2022Locations:
1
Fast Dolphin is a nearshore IT and Engineering staff augmentation company that helps US and Canadian businesses fill specialized technical roles faster and at a lower cost than US-based hiring. Founded in 2004, we connect companies with vetted professionals across five countries in the Americas: the US, Mexico, Colombia, Brazil, and Canada. We specialize in IT and Engineering talent, including software developers, architects, DevOps engineers, ERP specialists (SAP, Oracle, Salesforce), cloud and data professionals, and technical project managers. We focus on two staffing models, Temporary Staffing and Direct Hire Staffing, so vetting stays deep, not spread thin. What sets us apart is speed, quality, and flexibility. We can typically submit a vetted candidate shortlist in 24 to 48 hours, drawing on a network of tens of thousands of active professionals. And with 50+ active clients running 50+ different billing arrangements, we build every engagement around how clients work: their timeline, their billing model, their currency, their process. Clients get direct accountability. There's no support queue: when something comes up, you reach someone who knows your account and resolves it fast. After more than 20 years placing Latin American IT and Engineering talent, that combination of focus, speed, and hands-on partnership is what keeps clients with us long term.
Sectors- Human Resource Legal
- It Services And It Consulting
- Outsourcing Consultancy See all
Glassdoor rating3.7/5
Seat:
50-99DA: Domain Authority
26Revenue:
-Founded:
2004Locations:
-
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ContactPoint 360 is a customer experience (CX) outsourcing partner that combines practical AI capabilities with expert human support to deliver consistent, high-quality customer interactions at scale. We work with organizations that require dependable, always-on support environments, where performance, compliance, and customer satisfaction are critical to business success. Our approach focuses on applying AI where it creates real operational value while ensuring that human agents handle complex, sensitive, and high-impact conversations with the right level of empathy and judgment. This balanced model allows us to optimize efficiency without compromising the quality of the customer experience. We help organizations move beyond traditional support models by introducing automation, real-time performance insights, and structured workflows that make CX operations more efficient, predictable, and scalable. From intelligent interaction routing and agent assistance to streamlined quality monitoring and reporting, our solutions are designed to reduce operational friction and improve overall service consistency. At the foundation of our delivery is a strong focus on reliability and accountability. We operate with a 100% service delivery commitment, supported by 99.9% system uptime, 24/7/365 availability, and 100% quality assurance coverage across all interactions. Our global delivery model also enables multilingual support across 31+ languages, helping businesses serve diverse customer bases without compromising consistency. In addition, we align our operations with industry-standard compliance and security practices (HIPAA, ISO, PCI DSS, GDPR, and SOC I and II), ensuring that customer data is handled responsibly and processes remain audit-ready. With structured governance, continuous monitoring, and performance-driven execution, ContactPoint 360 delivers CX operations that are not only scalable but also stable, compliant, and built for long-term growth.
Sectors- Back Office Support
- Customer Service
- Finance Accounting See all
Glassdoor rating3.6/5
Rank #339Seat:
500-999DA: Domain Authority
27Revenue:
$100 mil. - $250 mil.Founded:
2007Locations:
14
WiserBrand is an AI adoption partner for companies that need AI to pay for itself, not just look good in a board deck. We’ve spent 11 years in digital across North America and Europe, and the last four building with AI. We work with companies with 10 to 200 employees in professional services, construction, multi-location retail, and manufacturing. Most are under pressure to do something with AI and don’t have an in-house tech team to hand it to. It starts with a free intro call. From there, we put a fractional CTO, a business analyst, and a product owner on your team, working in your time zone. They identify where hours go and where mistakes cost money, from certified payroll to month-end close. Every fix gets a number before we build anything. Then the same team rolls it out in the systems you already use, one department at a time. A person still signs off on anything sensitive. We also build custom software and websites. Once your data is in order, we use it to run PPC and SEO, measured in revenue.
Sectors- Customer Service
- Data Analytics And Ai
- Digital Content Marketing See all
Glassdoor rating4.9/5
Rank #466Seat:
100-249DA: Domain Authority
32Revenue:
$950MFounded:
2015Locations:
5
Most founders don't need more productivity tools, they need their headspace back. DonnaPro is a virtual executive assistant agency serving CEOs and founders exclusively across Europe. Every EA is hand-selected through HR Time Vault™, a 30-day, six-stage vetting process that filters out 99% of applicants, then trained to think like a founder: anticipating needs, managing outcomes, and operating without a play-by-play. From inbox and calendar management to research, meeting prep, and investor relations, DonnaPro handles 50+ services for a flat monthly fee, priced on the hours you save, not the hours worked. First 60 days, zero commitment. Start in 9 days. Book a free strategy session at donnapro.com.
Sectors- Admin Support
Glassdoor rating-Seat:
1-49DA: Domain Authority
-Revenue:
-Founded:
2024Locations:
-
BetterSupport.io is your partner for quality-driven outsourcing, not just cost-cutting. We help you scale with dedicated, full-time remote staff from the Philippines, handpicked to work inside your systems like true in-house team members. No shared agents. No platform learning curves. Just reliable, long-term talent - hired fast, fully managed, and saving you up to 70% on staffing costs. Our clients range from fast-growing startups to established companies across the US, Europe, and Australia. Whether you need one team member or ten, we’re built to scale with you. Let us show you how outsourcing can be simple, flexible, and effective.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Rank #2352Seat:
1-49DA: Domain Authority
10Revenue:
$1 mil. - $5 mil.Founded:
2021Locations:
1
For more than 20 years, Touchstone Communications has helped companies across the U.S., Canada, and the U.K. improve customer experiences, scale efficiently, and create measurable business value. We deliver flexible omnichannel BPO solutions through four global delivery locations, providing dedicated teams of trained agents and leadership tailored to each client’s needs. Our all-inclusive monthly pricing model covers recruiting, training, quality assurance, agents, team leads, supervisors, omnichannel technology and licenses, and secure operational infrastructure, including SOC2 & PCI-compliant facilities. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating3.9/5
Rank #290Seat:
1000-4999DA: Domain Authority
22Revenue:
$30MFounded:
2003Locations:
3
Ramp Remote (formerly Amped HQ) helps businesses build dedicated offshore teams in the Philippines. Based in Taupō, New Zealand, we support businesses in New Zealand, Australia and the United States. Clients can explore vetted talent or share a job description for recruitment. We arrange introductions and interviews, employ the selected person in the Philippines, and handle payroll, leave and local employment requirements. The client sets priorities and manages day-to-day work. Our services cover new hires, employer-of-record support for people a client has already found, and migration of existing offshore teams.
Sectors- Admin Support
- Back Office Services
- Back Office Support See all
Glassdoor rating4.8/5
Seat:
-DA: Domain Authority
11Revenue:
-Founded:
2019Locations:
-
Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.
Sectors- Admin Support
- Back Office Support
- Build Operate Transfer See all
Glassdoor rating3/5
Rank #75Seat:
10000+DA: Domain Authority
33Revenue:
$500 mil. - $1 bil.Founded:
2001Locations:
8
𝐒𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞𝐝 𝐑𝐞𝐦𝐨𝐭𝐞 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧 𝐂𝐚𝐩𝐚𝐜𝐢𝐭𝐲 𝐟𝐨𝐫 𝐆𝐫𝐨𝐰𝐢𝐧𝐠 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 | 𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐎𝐟𝐟𝐬𝐡𝐨𝐫𝐞 𝐓𝐞𝐚𝐦𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬 𝐰𝐢𝐭𝐡 𝐁𝐮𝐢𝐥𝐭-𝐈𝐧 𝐎𝐯𝐞𝐫𝐬𝐢𝐠𝐡𝐭 𝐚𝐧𝐝 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 Dedicated Philippines-based remote professionals supported by ongoing oversight, accountability systems, and operational leadership so your business can grow without everything depending on you.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Rank #2874Seat:
1-49DA: Domain Authority
1Revenue:
$500,000-$1Mil.Founded:
2024Locations:
2
At Smart Outsourcing Solution (SOS), we help companies hire in the Philippines legally and compliantly through our Employer of Record (EOR) services. Instead of setting up your own entity, you can onboard employees within days while we take care of contracts, payroll, benefits, and government compliance.
Sectors- Business Compliance
- Employer Of Record Eor
- Full Service Bpo See all
Glassdoor rating5/5
Rank #1594Seat:
500-999DA: Domain Authority
8Revenue:
$1 mil. - $5 mil.Founded:
2017Locations:
2
Hit Rate Solutions is a Philippines-based outsourcing company that helps businesses improve customer communication, generate qualified opportunities, and reduce administrative workloads. We provide dedicated teams for customer support, virtual receptionist services, appointment setting, lead generation, healthcare scheduling, and back-office support across phone, email, and chat. What makes us unique is our combination of trained human agents, flexible engagement options, and hands-on quality management. We customize each team around the client’s industry, systems, processes, and goals while integrating with their existing business platforms. With 24/7 capabilities, transparent reporting, and documented client results—including a 98% quality assurance score for a dedicated client program—we serve as an extension of our clients’ teams. We deliver genuine human conversations and scalable support that improve customer experiences, control costs, and support business growth.
Sectors- Admin Support
- Back Office Support
- Call Center Services See all
Glassdoor rating4.9/5
Rank #637Seat:
100-249DA: Domain Authority
27Revenue:
-Founded:
2008Locations:
2
Virtustant is a remote staffing agency that places vetted bilingual professionals from Latin America with US companies. Founded in 2021 and headquartered in St. Petersburg, Florida, it has completed 2,000+ placements for more than 1,000 US client companies. The model is zero fee. Clients pay no recruitment or placement charge at any point and cover only their hire's all-in hourly rate, which starts at $7/hr and lets them save up to 70% against a comparable US hire. Only the top 1% of applicants are hired: of every 100, about 22 pass recruiter screening, 9 clear IQ, skills and English testing, 3 reach a client shortlist and 1 is hired. Clients receive a shortlist of 3 to 5 candidates within 48 hours of their first call and can have someone working within 72 hours. Virtustant handles contracts, payroll and the paperwork, and every placement carries a lifetime replacement guarantee. Virtustant ranked No. 661 on the 2026 Inc. 5000.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Seat:
1000-4999DA: Domain Authority
-Revenue:
-Founded:
2021Locations:
-
- Sectors
- Back Office Support
- Customer Service
- Inbound Outbound See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
Call Center Outsourcing A very Necessary Step for Growing Businesses. We can add impressive value and meet your business needs and streamline business processes by using dedicated agents to interface with prospects and existing customers.
Sectors- Back Office Services
- Back Office Support
- Call Center Services See all
Glassdoor rating-Seat:
50-99DA: Domain Authority
-Revenue:
$1M - $8MFounded:
2025Locations:
-
Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.
Sectors- Full Service Bpo
Glassdoor rating4.5/5
Rank #598Seat:
500-999DA: Domain Authority
13Revenue:
$25 mil. - $50 mil.Founded:
2020Locations:
2
Emapta: A New Era of Global Talent Emapta is a leader in global outsourcing, distinguished by its ability to provide dedicated offshore and nearshore teams from the world's most proficient talent hubs. By emphasizing non-traditional approaches that go beyond mere cost reduction, Emapta focuses on creating true value for clients through enhanced operational efficiency and optimized resource management. Serving clients in over 30 countries, Emapta celebrates 14 years of consistent growth and supports over 800 clients with a global workforce of more than 10,000 team members. The company's commitment to employee welfare is central to every decision it makes, resulting in recognition as one of the Best Companies To Work For in Asia and maintaining one of the lowest attrition rates in the industry. Emapta's flexible and innovative staffing solutions are tailored to meet the diverse needs of its clients, ensuring that every partnership is both productive and sustainable. By continuously adapting to the evolving market demands and enhancing its services, Emapta remains at the forefront of the outsourcing industry, ready to meet the challenges of tomorrow.
Sectors- Admin Support
- Business Compliance
- Customer Service See all
Glassdoor rating4.1/5
Rank #52Seat:
5000-9999DA: Domain Authority
55Revenue:
$1 bil. - $5 bil.Founded:
2010Locations:
4
Formed in 2006, SixEleven is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support. With over 8,000 competent employees, all strategically placed within the well-developed techno hubs in Davao City, Digos City, General Santos City, Cagayan de Oro City, and Cebu City, we are a BPO company built ready to handle dynamic clients around the globe. SixEleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Powered by Filipino Resilience, Hospitality and World-Class Standards.
Sectors- Admin Support
- Agency Contract Partner
- Customer Service See all
Glassdoor rating3.8/5
Rank #350Seat:
1000-4999DA: Domain Authority
22Revenue:
$25 mil. - $50 mil.Founded:
2006Locations:
5
LAdmins is not a traditional BPO. We are a remote staffing partner built for companies that want serious cost savings without sacrificing quality or culture. We place dedicated remote professionals in finance, accounting, admin, customer support, operations, IT, and telecom. These are not shared resources. They are fully integrated members of your team. Our difference is simple: long-term talent partnerships over transactional outsourcing. We invest in our people with competitive pay, benefits, and active engagement. The result is stronger retention, better performance, and teams that actually stick. We handle recruiting, HR, compliance, payroll, equipment, and workforce management. You get a fully enabled professional without the overhead or liability. Clients typically save 40 to 70 percent compared to domestic hiring while gaining a committed, high-performing team member. Ethical staffing. Measurable savings. Real integration. That is LAdmins.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Seat:
100-249DA: Domain Authority
-Revenue:
-Founded:
2021Locations:
-
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