Outsourcing directory

Mercatus Outsourcing is a Bulgaria-based BPO provider specializing in tailored customer support, IT outsourcing, and multilingual service solutions for growing companies across Europe and beyond. We partner with ambitious businesses—particularly in the FinTech, eCommerce, SaaS, and technology sectors—to help them scale efficiently and cost-effectively. Our core services include: • Multilingual Customer Support: Delivered by native or fluent speakers in key EU languages (French, German, Dutch, Italian, Spanish, etc.), across voice, chat, email, and social channels. • IT & Technical Support (L1/L2): SLA-driven technical support teams for software products, applications, and platforms. • Back-Office & Admin Operations: Data entry, KYC/AML processing, content moderation, and other support tasks handled with accuracy and confidentiality. • Talent Sourcing & Team Build-outs: Through our recruitment partner ResolutionBG, we provide rapid access to qualified professionals and custom team setups in Bulgaria. We are known for our boutique approach—providing hands-on management, fast deployment, and a deep focus on quality and integration with your internal processes. Whether you are looking to build a Centre of Excellence or gradually ramp up external support, Mercatus offers the flexibility, cultural alignment, and expertise to make it successful.

At H Connect International, we redefine outsourcing by offering a curated partnership model that goes beyond simply tailored solutions. With a focus on quality relationships, continuous value-add, innovation, and best-in-class talent, we build a long-term road map toward achieving our client’s goals. From end-to-end finance and accounting, digital consultancy, digital marketing, to industry-specific BPO solutions, our dedicated team ensures seamless integration and maximum productivity. Experience the difference with H Connect International, your trusted partner in outsourcing excellence.

Prescribe Digital is the trading name of InventAsia Limited (a British owned international group)  within the healthcare sector. Prescribe has over 20 years’ experience of working with the NHS and  private hospitals in the UK, as well as other healthcare providers worldwide. The group specializes  in business transformation through technology, software development, and outsourcing solutions.  Operating in the UK, Australia, Hong Kong, Ireland, Middle East, New Zealand, and the Philippines 

RND Softech Private Limited is a leading business process outsourcing organization that commenced its operations in 1999. With presence in 3 countries across 3 continents and a comprehensive range of services across diverse business, we are one of the leading business support systems in the below domains. Revenue Cycle Management (RCM) Services: Documents management, Automated Insurance eligibility verification, Prior authorization, Doctor's office follow-up, Electronic claim submission & Payments posting, Accounts receivables, MCR, CMN follow up, Rejections & Denial management, CPAP compliance, Inbound call assistance for order entry, Re-supply orders, returns, refunds, appointments & patient engagement systems. Contact Centre, Billing & Back Office Staffing Solutions: Book Keeping, Online Inventory reporting for property inspections, Photo Insertion, Document format conversion, After hours answering, helpdesk & Back office support. Business, Legal, Linguistics Transcription Services: Services for Focus groups, Teleseminars, Publishing, Translation, Education & Media domains. Medical Transcription: ISO 9001 certified, experienced 250+ Medical transcriptionists team adhering HIPPA and ISMS guidelines compliance. 99% Transcript accuracy and 95% in turnaround time varying between 4-24 hour TAT with a daily transcribing capacity for 25000 lines/day, predominantly to the American, Canadian, and Australian markets, ranging from single doctor clinics up to large tertiary, specialty hospitals. Information Security & IT Network Management: Workstations, Storage & Server Management, Off-shore IT Infrastructure monitoring, Cyber security programs, Vulnerability Tests (VAPT), BCP/DR Management, IT Audits & Risk assessment and ISO 27001 guidance & Implementation. Software Development & Customized Applications: Customized Web & Mobile Applications, Microservices architecture, Database Management Systems, Machine learning and Automated testing solutions. RND Softech is amongst the first medical transcription company to have ISO certified quality management systems. The company has successfully trained professionals to render quality services to the US, UK, Canada and Australian markets. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs 24/7/365 days.

Thailand. Home to talented developers and cost-effective staffing solutions. 💰 2-5 times lower annual salary rates 👩🏽‍💻 Over 600,000 skilled IT specialists 🔐 A high priority on data privacy and security 📈 Easy to access the region’s various growing markets and industries

At OP360, simplicity is golden. It’s always been, and will always be, about delivering a better way for our customers. To do this well, we invest in talented, hardworking, and passionate folks all across the planet who care a whole lot about getting the job done. But we don’t stop there. We also put a lot of stock in our culture, not so we can print it on some cheesy plaque in reception, but because it’s a strategic and competitive advantage to be amongst the most dynamic, engaging, and high-performing organizations in our market. A transformative culture, however, does not happen by default. Such requires work and continual iteration. We lean heavily on our entrepreneurial DNA by recognizing resourcefulness, speed, and innovative problem-solving. We are a meritocracy at heart and celebrate achievement with upside and growth for deserving team members. And while we work really hard, we have fun, too! We let loose at our legendary parties! We also enjoy our active philanthropy and paid time off to give back to the communities where we work.

At Finsmart, we Accelerate Growth by empowering businesses with best-in-class offshore talent with technology-driven accounting solutions. Since 2007, we have helped 300+ clients, including 100+ accounting firms, solve capacity challenges and scale their accounting and finance teams with ease. Built on smart and tech-savvy talent, we focus on delivering client-centric solutions that unlock efficiency, streamline financial operations, and drive scalability. With a future-ready approach, we empower businesses to scale seamlessly and achieve sustainable success. Our groundbreaking Accounting Seat™ model redefines outsourced accounting with a subscription-based, plug-and-play approach—delivering pre-vetted, pre-qualified professionals who integrate seamlessly into your firm’s workflow, enabling faster, smarter, and more reliable growth.

Talent Solutions is a premier provider of Nearshore and Offshore BPO Services, helping companies scale efficiently by outsourcing key business functions to top-tier talent across Latin America. With over 15 years of experience, we empower organizations to optimize operations and reduce costs through smart, flexible workforce solutions. Our core BPO services include: - Executive Virtual Assistants - Customer Service Executives - Administrative Assistants - Bookkeepers & Accountants - And many other roles tailored to your business needs In addition to our BPO expertise, we also offer Human Resources Consulting Services to support organizational growth and talent strategy. Our HR solutions include: 1. Recruitment and Selection: Executive, mid-level, and operational roles 2. Workplace Climate Surveys: Insights to improve company culture 3. Personnel Assessments: Psychometric and personality testing for in-house promotions, competencies assessments, etc. 4. Payroll Management (Fixed Fee). Whether you're looking to build an offshore team or improve internal HR processes, Talent Solutions is your strategic partner for growth.

Welcome to Safe Link Solutions! At Safe Link Solutions, we are dedicated to helping businesses achieve their goals through tailored outsourcing solutions. As a boutique BPO founded by experienced professionals, we specialize in delivering high-quality services across a wide range of industries. Our expertise spans customer support, back-office operations, digital marketing, and virtually any task that can be accomplished in front of a computer. Whether you’re a growing business looking to optimize operations or a large enterprise aiming to scale efficiently, our team is committed to delivering exceptional results. What sets us apart is our focus on flexibility, transparency, and a personalized approach to every client’s needs. We collaborate closely to ensure our solutions align perfectly with your objectives, enabling you to save time, reduce costs, and focus on what matters most—growing your business. Let Safe Link Solutions be your trusted partner in achieving sustainable success.

We are a Ghanaian-based BPO service provider that understands the importance of efficiency and effectiveness when running a successful business. Our goal is to provide world-class BPO services and create a fantastic customer experience and a lasting partnership with you.

DME Service Solutions offers a wide range of call center and consulting services. Within a year, DME has implemented 20 different lines of business (and counting) from back office to voice setup supporting both English and Spanish support with 24/7 coverage. This covers from Order fulfillment (Intake Sales and Reorder), Authorization, and Benefit Investigation, to Pharmacy and Prescriber Relations. DME has a well-versed knowledge of healthcare space like Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other complex processes. Our agents are cross-trained to allow our clients to move resources depending on business needs. Our agents have an average of 4-year Healthcare experience before they get hired at DME.

We are an employer of record in the countries we work in/from. Fully remote staff.

Luckwell Business Solutions is a business process outsourcing (BPO) company based out of California. We provide HOME HEALTH agencies with innovative solutions to their administrative needs. We have serviced various clients with our efficient and effective business processes. Our partnership provides the support to scale up your company with up to 70% less in overhead cost.

ScalableOS is a privately held offshoring company founded by Chris Van Vladricken, a seasoned IT executive with over 15 years of experience in global workforce solutions. Headquartered in the Philippines, we specialize in building high-skill, full-time dedicated offshore teams for US-based businesses—particularly MSPs, IT consultancies, finance, and revenue operations teams. We deliver a true branch-office experience by managing recruitment, HR, payroll, IT setup, and ongoing support. Our transparent pricing, US time zone alignment, and tailored talent acquisition ensure clients maintain full control while achieving up to 70% in cost savings—without compromising on quality or performance. At ScalableOS, we don’t just offshore—we help you scale smarter.

At Hugo, we build world-class teams to help you scale faster and smarter. We are the largest specialty provider of customer support, technical support, data and AI, moderation, community management, and ML solutions. Whether you are a startup, large e-commerce brand, fintech app, SaaS platform, or digital-native brand looking to scale, we provide the fast, flexible support you need. Hugo operates 365/24/7, offering multilingual support in 60+ languages and across 5 continents. We offer omnichannel support - email, phone, chatbot, live chat, SMS, social media, and in-app messaging - to meet your customers where they are. Hugo agents are trained STEM professionals with industry-specific experience. Best of all, we've mastered your tool stack, so we're ready to work from day one. Hugo places strong emphasis on data security and compliance to ensure we safely serve your clients. We are ISO 27001, HITRUST, and SOC 2 certified, and HIPAA and GDPR compliant. Hugo builds and manages high-performance teams in as little as 2 weeks to enable you to lower support costs without compromising your customer experience. Wherever you need coverage, we build the right team to help you win. Hugo offers a wide range of services, including: •Customer support outsourcing •Technical support outsourcing •Content moderation •Community management •Call center support •Generative AI outsourcing •Back office support •E-commerce support outsourcing •Lead generation/ sales support services •AI & ML model services •Data processing •Bookkeeping outsourcing •Invoicing & billing support •Helpdesk support

As companies face growing pressure to fill talent gaps, manage rising labor costs, and deliver superior customer experiences, outsourcing is no longer a tactic reserved for enterprise giants. It’s now a smart, strategic lever for workforce transformation, elevated business growth and customer satisfaction. But traditional outsourcing markets like India and the Philippines are becoming saturated, expensive, and increasingly competitive—especially for companies entering the outsourcing space for the first time, or who may not command the top priority from Business Process Outsourcing firms (BPOs). Thrivin Africa Outsourcing introduces a bold alternative: Kenya—the rising powerhouse of East Africa for all types of talent outsourcing. Whether your company is experimenting with outsourcing to close skill gaps, elevate CX, or scale an existing growth model, Kenya offers unmatched access to top-tier, highly educated, English-speaking talent, at competitive costs, and untapped capacity.

Wing Assistant is a product-driven managed B2B marketplace matching entrepreneurs and business teams with top-notch remote talent to make delegating recurring work efficient, easy, and secure. Wing Assistant is a managed platform connecting executives with vetted remote talent, freeing up their time for strategic, high-level work. Their assistants take over necessary yet tedious tasks in e-commerce, marketing, sales, real estate, and more. This eliminates a number of employer pain points like paying overhead and hiring for vacancies. You can even automate entire business workflows, without any coding, and with real humans to do the work!

At Virtual Eases, we empower businesses by delivering exceptional BPO solutions tailored to your specific needs. Our dedicated team combines industry expertise with innovative technology to enhance efficiency and streamline your operations. Whether you require customer support, data management, or marketing assistance, we’re committed to providing top-tier services that allow you to focus on growth and success. Partner with us to experience the ease and excellence that Virtual Eases brings to your business!

Hi, we're VA Venue, the venue of choice for top virtual assistants! We're an up-and-coming local outsourcing company who aims to deliver the top talents to prospective clients tailored to their needs. VA Venue bridges the gap in connecting top talents seamlessly to looking clients.

Work for Impact is the next generation of BPO, delivering lower costs, better talent, and unparalleled agility. Operating globally, Work for Impact assembles hand-selected teams from a 10M+ talent pool spanning 192+ countries. Instead of following a one-size-fits-all model, the firm builds cost-effective, custom-built teams, unique to each client’s needs and goals. Trusted by hundreds of enterprises, non-profits, and startups – for everything from customer service to back-office accounting and much more.

We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.

With Workforce Africa, you no longer need to navigate complex regulations or establish legal entities in every country you want to operate in. Our EOR Africa and PEO Africa services allow you to engage talent legally, quickly, and cost-effectively, without setting up a local company. We offer deep insight into the local nuances of over 40 African markets. Our ability to blend this understanding with a broad network of qualified talent means we’re ideally positioned to support your African growth strategy—whether through payroll outsourcing in Africa, HR outsourcing, or broader BPO Africa services. Backed by over 20 years of experience, our tailored approach enables us to: 1. Kickstart and support your African operations 2. Simplify complex payroll services in Africa and benefits administration 3. Navigate compliance and employment laws effortlessly 4. Provide strategic workforce solutions for those offshoring to Africa

DOXA® Talent is more than a BPO—we’re a trusted partner in building world-class teams. We believe great businesses are powered by great people, and we connect companies with highly skilled, fully dedicated talent that seamlessly integrates into their operations. Founded by entrepreneurs who saw the flaws in traditional outsourcing, DOXA was built on transparency, ethical employment, and long-term partnerships. Our cost-plus model, rigorous hiring process, and commitment to workforce security ensure that our clients get exceptional talent while protecting their business from the risks of misclassified freelancers or offshore contractors. With a people-first approach and deep industry expertise, we provide a smarter way to scale—helping businesses reduce costs, increase efficiency, and drive sustainable growth. When you partner with DOXA, you gain a high-performing, engaged workforce that’s ready to help your business thrive.