Outsourcing directory

As companies face growing pressure to fill talent gaps, manage rising labor costs, and deliver superior customer experiences, outsourcing is no longer a tactic reserved for enterprise giants. It’s now a smart, strategic lever for workforce transformation, elevated business growth and customer satisfaction. But traditional outsourcing markets like India and the Philippines are becoming saturated, expensive, and increasingly competitive—especially for companies entering the outsourcing space for the first time, or who may not command the top priority from Business Process Outsourcing firms (BPOs). Thrivin Africa Outsourcing introduces a bold alternative: Kenya—the rising powerhouse of East Africa for all types of talent outsourcing. Whether your company is experimenting with outsourcing to close skill gaps, elevate CX, or scale an existing growth model, Kenya offers unmatched access to top-tier, highly educated, English-speaking talent, at competitive costs, and untapped capacity.

Intelliworx Ph is a leading province-based and locally-owned outsourcing center based in Mindoro province, Philippines. We specialize in customer service, virtual assistant services, and business solutions such as administrative support, bookkeeping, digital marketing, social media management, graphic design, video editing and many more. We can also provide specialized roles such as professionals with certain licenses and certifications. We help businesses streamline their operations through effective action plans and reliable team members at very affordable service rates.

A global leader in BPO and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back-office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 20,000 employees in seven countries.

Outsourced is a premium ISO certified offshore staffing company providing the top 5% of talent globally to international companies.We provide the top 5% of talent from the Philippines, India, Malaysia, Argentina, Colombia, and Vietnam, who are 100% dedicated full-time to your business and consistently exceed expectations. Whether you need remote home-based or office-based staffing, we offer flexible offshore solutions.

Sapphire Info Solutions is a UK-focused finance and accounting outsourcing firm founded in 2004, serving small and medium-sized accounting practices with bookkeeping, VAT, payroll, tax returns, year-end accounts, and audit support. ISO 27001:2013-certified and ICO-registered, they also offer AI-powered tools via their proprietary Sapphire Hub platform, with coverage extending to the US and Canada.

SuccessLink Outsourcing helps businesses build the operational infrastructure needed to scale with stability, clarity, and consistency. We go beyond traditional outsourcing by providing support solutions designed to strengthen the foundation behind daily operations and long-term growth. Our approach is rooted in our Stability-First Infrastructure Model, focused on helping businesses create reliable operational systems across revenue support, back-office execution, customer experience, and scalable team structure. Rather than simply filling roles, we work to align people, processes, and support functions so businesses can operate more efficiently and grow without operational bottlenecks. Our services include customer service, virtual assistants, back-office support, billing and collections, digital marketing, IT support, software and mobile app development, Salesforce support, and project-based operational solutions. With dedicated teams in the Philippines and Mexico, supported by structured workflows and ongoing management oversight, we deliver dependable and scalable support tailored to each client’s operational needs. At SuccessLink Outsourcing, we believe sustainable growth starts with strong operational infrastructure. Our goal is to help businesses optimize efficiency, strengthen execution, and build the capacity needed to scale with confidence.

Cloudstaff is a virtual staffing company that combines enterprise-grade technology with a people-first culture to connect businesses with top global talent. Its People + Tech model draws from a talent pool of over one million professionals, with over 20 delivery centers across the Philippines, India, Colombia, Kenya, and Sri Lanka, and dedicated onshore teams in the US, Australia, and the UK. Businesses across more than 34 countries build high-performing virtual teams with Cloudstaff across hundreds of roles. Recognized five consecutive years as one of HR Asia's Best Companies to Work For in Asia, Cloudstaff maintains a staff retention rate of 99%+, giving clients dedicated professionals who develop deep institutional knowledge of their business over time. Visit www.cloudstaff.com to discover a virtual staffing partner built for the way ambitious businesses grow.

Peak Support provides exceptionally high-performing, closely managed outsourced teams and AI-powered solutions to customer-centric organizations. We offer a wide range of services including customer support, technical support, back-office operations, trust & safety, and CX technology solutions. Our global delivery model enables us to provide flexible support. We hire the best talent in the industry and are relentlessly dedicated to helping our clients succeed. Through a combination of exceptional people, operational excellence, and innovative technology, we help organizations improve customer satisfaction, increase efficiency, and scale with confidence.

Satellite Office provides premium offshoring services to help businesses grow through significant cost savings coupled with operational improvements. We have a proven track record of assisting businesses to leverage the benefits of offshoring by building them a dedicated, highly skilled, and cost-efficient offshore team in the Philippines. At Satellite Office, we aim to transform the way the world does business and help our people grow to their highest potential by providing and creating world-class offshoring solutions. We are more than a offshore staffing provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing strategy that addresses specific business requirements. We are highly consultative, quick to respond to our client’s changing needs at every stage of their offshoring journey.

Paragon Outsourcing is a fully managed offshore staffing solutions company delivering world-class standards and unparalleled flexibility and transparency. We are greatly committed to delivering high-quality business solutions and fully managed staffing services to clients across a diverse range of industries. The company is situated in Paragon Building at Clark Freeport Zone in Pampanga. Being one of the main economic zones outside Manila, it has become a seat for BPO companies in Luzon next to NCR. The building, meanwhile, is accessible to several restaurants and leisure centers, making it an ideal place for work and recreation. Paragon Building, 2F, 2 Mon Tang Ave., Clark Freeport, Zone, 2009 Pampanga

ZIGZAG is a full-service office for businesses who are ready to grow offshore. We know there isn’t just one solution for all clients, so we offer a wide and flexible array of services and models. We have been building and growing over the last 8 years and currently manage over 500 staff supporting companies, large, medium and small in over 10 countries. We are now one of the leading providers of​ ​​Knowledge Process Outsourcing services in the Philippines.

Corpshore Solutions is a multinational business process outsourcing (BPO) management consortium, Information Technology (IT) Outsourcing & Artificial Intelligence (AI)-Delivery provider headquartered in Toronto, Canada with operations centers in the Dominican Republic, the United States, Canada, the Philippines, Poland, the United Arab Emirates, Colombia, Mexico, Colombia, Uganda, Kenya, South Africa, Ghana, United Kingdom and most recently Uzbekistan We pride in providing cutting-edge nearshoring, offshoring and onshoring services to all small, medium and large-scale enterprises’ looking to leverage top-notch human resource and AI solutions to boost efficiency and reduce the cost of operations Rest assured, you can trust Corpshore Solutions to make your business and IT outsourcing endeavors a fruitful one. We'll work assiduously with you and provide prolific evaluations and reporting every step of the way

VirtualStaff.ph provides structured offshore staffing for established businesses that want to add dedicated full-time staff in the Philippines without the complexity of hiring locally or managing offshore employment themselves. The staff work inside your business like local employees. They follow your systems, join your workflow, and support your day-to-day operations. You manage the workday. VirtualStaff.ph handles the staffing structure behind the scenes. Whether you need one full-time staff member or a larger offshore team, we help businesses add operational capacity through dedicated offshore staff, predictable all-inclusive monthly pricing, and a simpler staffing model designed to make staffing more practical and financially sustainable.

Clark Outsourcing is an American owned and operated, full-service BPO company located in the heart of the fastest growing business district of the Philippines; Clark Freeport. Clark Outsourcing staff get the great opportunity of working for international companies while furthering their careers and receiving much higher compensation than the average Filipino. In return, shareholders and customers get high-quality talent who are also very committed for much lower costs than in their own country. This mission is truly a win, win, win for all three parties.

ContactPoint 360 is a customer experience (CX) outsourcing partner that combines practical AI capabilities with expert human support to deliver consistent, high-quality customer interactions at scale. We work with organizations that require dependable, always-on support environments, where performance, compliance, and customer satisfaction are critical to business success. Our approach focuses on applying AI where it creates real operational value while ensuring that human agents handle complex, sensitive, and high-impact conversations with the right level of empathy and judgment. This balanced model allows us to optimize efficiency without compromising the quality of the customer experience. We help organizations move beyond traditional support models by introducing automation, real-time performance insights, and structured workflows that make CX operations more efficient, predictable, and scalable. From intelligent interaction routing and agent assistance to streamlined quality monitoring and reporting, our solutions are designed to reduce operational friction and improve overall service consistency. At the foundation of our delivery is a strong focus on reliability and accountability. We operate with a 100% service delivery commitment, supported by 99.9% system uptime, 24/7/365 availability, and 100% quality assurance coverage across all interactions. Our global delivery model also enables multilingual support across 31+ languages, helping businesses serve diverse customer bases without compromising consistency. In addition, we align our operations with industry-standard compliance and security practices (HIPAA, ISO, PCI DSS, GDPR, and SOC I and II), ensuring that customer data is handled responsibly and processes remain audit-ready. With structured governance, continuous monitoring, and performance-driven execution, ContactPoint 360 delivers CX operations that are not only scalable but also stable, compliant, and built for long-term growth.

You deserve nothing but the best when it comes to hiring virtual staff. That’s why we’ve carefully handpicked top-level professionals from the Philippines, ensuring that only the most accomplished individuals join our elite team.

Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.

Boomering is a BPO that helps businesses build high-performing offshore teams in the Philippines. We provide skilled, culturally aligned professionals while handling all back-office support, ensuring seamless operations without the hassle of recruitment. Our focus is on long-term retention, cost efficiency and team integration, allowing you to scale without sacrificing quality. With transparent pricing and structured onboarding, Boomering enables you to focus on growth while we take care of the people powering your success.

Outsourcing to the Philippines made easy. Platinum Outsourcing is an ISO9001 certified, award winning, trusted and professional outsourcing provider, helping Australian and US based businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey here and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

Remote People is a global hiring platform that enables companies to recruit, employ, and manage international talent quickly and compliantly. With a strong track record supporting companies worldwide, Remote People (formerly Horizons) focuses on delivering enterprise-level employment infrastructure priced for startups and scaling businesses. The platform enables organizations to hire the best talent globally without the complexity of setting up foreign entities or navigating unfamiliar employment regulations. Originally operating under the name Horizons, Remote People has evolved into a full hiring platform combining Employer of Record (EOR) services with in-house recruitment capabilities, and company incorporation services. This integrated approach allows companies to both find and employ talent through a single partner rather than relying on multiple vendors. By combining recruitment expertise, compliant employment solutions, and transparent global payroll infrastructure, Remote People helps organizations build international teams with confidence. Today the company supports hiring in more than 150 countries and territories, enabling businesses to expand globally while reducing risk, cost, and administrative burden.

Innovature BPO (Innovature Consulting Company Limited) is a Vietnam-based diverse, qualified and dedicated team that works 24 hours per day to help clients in North America, Canada, Australia and Asia-Pacific expand their global footprints with our Business Process Outsourcing (BPO) Services.

Access Offshoring helps Australian businesses build dedicated offshore teams in the Philippines. We connect you with qualified, experienced Filipino professionals across construction, legal, franchise support, and professional services, as well as administrative, customer service, and marketing roles, who work as a genuine extension of your team. We started as a business that used offshore staff ourselves. After a decade of building our own offshore teams, we saw firsthand how the right people, properly supported, can transform a business. Now we do the same for our clients. Our model is simple: no large bonds, no lock-in surprises, and full transparency. We handle recruitment, HR, payroll and compliance, so you can focus on growing your business with a team that costs less and delivers more. Access Offshoring is a 2026 Australian Achiever Awards State Winner (Consultancy, Training & Employment Services).

Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000.

Lynk Global provides direct offshore staffing for Australian construction businesses through our dedicated Manila office. We help clients hire professionals such as estimators, drafters, project coordinators, and finance and administration staff who work as a direct extension of their team. We created Lynk Global to offer a more practical alternative to rising local labour costs and disconnected outsourcing models. Our role is to recruit, employ, and support high-quality offshore staff in a professional office environment, while our clients retain day-to-day control and integration with their business. This gives construction companies access to reliable support, lower operating costs, and a scalable team structure without compromising on quality or accountability.

Remotify is an Employer of Record solution that enables freedom, security and flexibility, because we want to make remote outsourcing simply excellent and sustainable for all. Remotify is a scalable, cost-effective remote hiring solution for founders and small to medium businesses globally.