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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Remote Staff Trained to Help Grow Your Business Archers Contact Solutions is a unique outsourced services company founded by an experienced business coach. What sets us apart is our singular focus on helping business owners and entrepreneurs grow their businesses. Whether you need help in sales, lead generation, social media marketing, or administration, we’ve got you covered. Contact us today to find out how our specially trained staff can help take your business to the next level.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    2/5

    Rank  #1889
    • Seat:

      50-99
    • DA: Domain Authority

      10
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2023
    • Locations:

      2
  • Outsourcing to the Philippines made easy. Platinum Outsourcing is an ISO9001 certified, award winning, trusted and professional outsourcing provider, helping Australian and US based businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey here and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.6/5

    Rank  #998
    • Seat:

      50-99
    • DA: Domain Authority

      12
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      3
  • Parkes BPO Solutions Inc. is a boutique outsourcing/offshoring company. We take the time to get to know our Clients and understand their business so we can provide tailor-fit services that will unburden them with tasks so they can focus more on revenue-generating work. Our services are aimed at helping clients: save time, simplify processes, reduce costs, and boost efficiency, without compromising their business standards. We are our Client's extension office.

    Sectors
    • Specialized Bpo Vertical
    Glassdoor rating

    5/5

    Rank  #1447
    • Seat:

      1-49
    • DA: Domain Authority

      11
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2014
    • Locations:

      1
  • 𝐒𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞𝐝 𝐑𝐞𝐦𝐨𝐭𝐞 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧 𝐂𝐚𝐩𝐚𝐜𝐢𝐭𝐲 𝐟𝐨𝐫 𝐆𝐫𝐨𝐰𝐢𝐧𝐠 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 | 𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐎𝐟𝐟𝐬𝐡𝐨𝐫𝐞 𝐓𝐞𝐚𝐦𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬 𝐰𝐢𝐭𝐡 𝐁𝐮𝐢𝐥𝐭-𝐈𝐧 𝐎𝐯𝐞𝐫𝐬𝐢𝐠𝐡𝐭 𝐚𝐧𝐝 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 Dedicated Philippines-based remote professionals supported by ongoing oversight, accountability systems, and operational leadership so your business can grow without everything depending on you.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2874
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $500,000-$1Mil.
    • Founded:

      2024
    • Locations:

      2
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  • CS-PAC Global BPO is your one-stop shop for remote staffing and outsourcing solutions, designed to help companies streamline operations and improve efficiency. We deliver dependable offshore talent that can plug into existing workflows with minimal on-boarding.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.4/5

    Rank  #1974
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2016
    • Locations:

      -
  • VirtualStaff.ph provides structured offshore staffing for established businesses that want to add dedicated full-time staff in the Philippines without the complexity of hiring locally or managing offshore employment themselves. The staff work inside your business like local employees. They follow your systems, join your workflow, and support your day-to-day operations. You manage the workday. VirtualStaff.ph handles the staffing structure behind the scenes. Whether you need one full-time staff member or a larger offshore team, we help businesses add operational capacity through dedicated offshore staff, predictable all-inclusive monthly pricing, and a simpler staffing model designed to make staffing more practical and financially sustainable.

    Sectors
    • Back Office Support
    • Customer Service
    • Full Service Bpo
    Glassdoor rating

    5/5

    Rank  #332
    • Seat:

      1000-4999
    • DA: Domain Authority

      30
    • Revenue:

      $27 mil. - $32 mil.
    • Founded:

      2016
    • Locations:

      2
  • Based in Thailand with Danish leadership, Azendo.co bridges the gap between global talent and cost-effective operations. We source top-tier professionals worldwide and relocate them to Thailand, offering you access to a specialized international workforce at half the price of domestic employment. Get the same high-level performance with the overhead advantages of an offshore base. Thailand. Home to talented developers and cost-effective staffing solutions. 💰 2-5 times lower annual salary rates 👩🏽‍💻 Over 600,000 skilled IT specialists 🔐 A high priority on data privacy and security 📈 Easy to access the region’s various growing markets and industries

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3.8/5

    Rank  #2368
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2010
    • Locations:

      2
  • LAdmins is not a traditional BPO. We are a remote staffing partner built for companies that want serious cost savings without sacrificing quality or culture. We place dedicated remote professionals in finance, accounting, admin, customer support, operations, IT, and telecom. These are not shared resources. They are fully integrated members of your team. Our difference is simple: long-term talent partnerships over transactional outsourcing. We invest in our people with competitive pay, benefits, and active engagement. The result is stronger retention, better performance, and teams that actually stick. We handle recruiting, HR, compliance, payroll, equipment, and workforce management. You get a fully enabled professional without the overhead or liability. Clients typically save 40 to 70 percent compared to domestic hiring while gaining a committed, high-performing team member. Ethical staffing. Measurable savings. Real integration. That is LAdmins.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      100-249
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2021
    • Locations:

      -
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  • Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com

    Sectors
    • Admin Support
    • Customer Service
    • Output Based
    Glassdoor rating

    3.2/5

    Rank  #632
    • Seat:

      1-49
    • DA: Domain Authority

      32
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      1974
    • Locations:

      1
  • Alloyed is a global operations partner that fuses human expertise, AI-enabled automation, and proven process design to help businesses run faster, scale smarter, be more flexible, and perform at a higher level. Built on two decades of delivery experience, Alloyed’s global delivery teams and onshore client leadership are embedded into clients’ operations, bringing governance, real-time reporting, and measured outcomes from day one. Learn more at alloyed.io.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating
    -
    • Seat:

      1000-4999
    • DA: Domain Authority

      -
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2006
    • Locations:

      -
  • Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    4.5/5

    Rank  #598
    • Seat:

      500-999
    • DA: Domain Authority

      13
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2020
    • Locations:

      2
  • Formed in 2005, SixEleven is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 3000 competent employees, all strategically placed within the well-developed techno hubs in the Southern Philippines, Davao City, and General Santos City, we are a BPO company built ready to handle dynamic clients around the globe. SixEleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. SixEleven provides quality service the first time, every time.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.8/5

    Rank  #350
    • Seat:

      250-499
    • DA: Domain Authority

      22
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      4
  • Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and over 1,000 staff dedicated to over 250 international clients, Outsourced specializes in providing professionals of the highest standards who continue to exceed our client’s expectations We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

    Sectors
    -
    Glassdoor rating

    4.6/5

    Rank  #71
    • Seat:

      1000-4999
    • DA: Domain Authority

      33
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      5
  • Corpshore Solutions is a multinational business process outsourcing (BPO) management consortium, Information Technology (IT) Outsourcing & Artificial Intelligence (AI)-Delivery provider headquartered in Toronto, Canada with operations centers in the Dominican Republic, the United States, Canada, the Philippines, Poland, the United Arab Emirates, Colombia, Mexico, Colombia, Uganda, Kenya, South Africa, Ghana, United Kingdom and most recently Uzbekistan We pride in providing cutting-edge nearshoring, offshoring and onshoring services to all small, medium and large-scale enterprises’ looking to leverage top-notch human resource and AI solutions to boost efficiency and reduce the cost of operations Rest assured, you can trust Corpshore Solutions to make your business and IT outsourcing endeavors a fruitful one. We'll work assiduously with you and provide prolific evaluations and reporting every step of the way

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    5/5

    Rank  #711
    • Seat:

      5000-9999
    • DA: Domain Authority

      14
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2015
    • Locations:

      9
  • VAP (VA Platinum) is an Australian-owned offshore staffing and managed services provider based in Cebu City, Philippines. We specialise in delivering co-managed offshore support to Australian businesses, helping them scale efficiently while maintaining high service quality. Our team supports a wide range of industries, with strong expertise in financial services — including financial planning, mortgage broking, accounting, and lending operations — as well as real estate and general business administration. Through structured onboarding, dedicated management, and ongoing training, VAP ensures clients receive reliable, long-term operational support that enhances productivity and client experience. VA Platinum Offices VAP operates from two modern, fully equipped offices located in Cebu and Davao, ensuring secure, professional, and accessible work environments for our offshore staff. Cebu Headquarters — 14th Floor, Filinvest Cyberzone Cebu Tower 1, Lahug, Cebu City Situated within Cebu IT Park, our Cebu office provides a prime business location surrounded by dining options, commercial establishments, and key transport links. The area is known for its safety, accessibility, and thriving business community. Davao Office — Robinsons Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao City Our Davao site is strategically located along a major commercial avenue, offering convenient access to public transport, nearby retail centres, and essential services. The building provides a professional environment that supports team productivity and client operations. VA Platinum Address Filinvest Cyberzone Cebu Tower 1, 14F, Lahug, Cebu City Robinsons Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    4/5

    Rank  #767
    • Seat:

      250-499
    • DA: Domain Authority

      22
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2017
    • Locations:

      1
  • CC.Talent is a fast-growing software development and staffing company with offices in the Netherlands, Germany, Singapore and the Philippines. We provide remote professionals and build digital solutions for medium to larger global firms. We maintain a progressive and inclusive environment where all employees are treated with respect and dignity. We take our work seriously, but we like to keep things cool. CC.Talent prides itself on its culture of openness, flexible work hours, and a strong focus on the continuous learning and development of its employees. We keep our clients happy by keeping our employees happy.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • EffectiveSoft helps businesses achieve their goals with impactful digital solutions. With development centers in Europe and LATAM, we are time-zone flexible and offer our clients the benefits of both offshore and nearshore development, including close collaboration, maximum productivity, and agile operations. Our team’s expertise lies in custom software development, AI integration, and cloud implementation. EffectiveSoft’s main domain focuses are fintech and healthcare. Recently, the company was listed among key players in the Online Trading Platform Market. Fueled by courage and curiosity, we go beyond providing services. We dive deep into your business to uncover real needs and tackle key challenges, combining human insights with technology. Our solutions fuel your business to disrupt industries and revolutionize the end-user experience. Our clients have been recognized with Best Mobile App Awards, included in the Most Innovative Companies list, and more.

    Sectors
    • Build Operate Transfer
    • Data Analytics And Ai
    • It Services And It Consulting
    • See all
    Glassdoor rating

    4.1/5

    Rank  #391
    • Seat:

      250-499
    • DA: Domain Authority

      8
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2003
    • Locations:

      4
  • Connext helps companies build custom, dedicated support teams in the Philippines, India, Mexico and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating

    4.2/5

    Rank  #240
    • Seat:

      500-999
    • DA: Domain Authority

      29
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      5
  • CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006. This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support services in a friendly and sophisticated manner. Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and the European Union.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3.2/5

    Rank  #741
    • Seat:

      250-499
    • DA: Domain Authority

      11
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2009
    • Locations:

      4
  • Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    4.4/5

    Rank  #674
    • Seat:

      100-249
    • DA: Domain Authority

      21
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2019
    • Locations:

      1
  • SEBPO is a leading global outsourcing partner to many of the world’s largest media, technology, and finance companies. The company specializes in scalable outsourcing solutions that deliver quality, value, and operational efficiency. SEBPO leverages a global multi-shore footprint, top-tier talent, and process governance to enable our partners to scale and innovate while controlling costs.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    2.9/5

    Rank  #314
    • Seat:

      1000-4999
    • DA: Domain Authority

      29
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2006
    • Locations:

      3
  • Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.5/5

    Rank  #997
    • Seat:

      100-249
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2016
    • Locations:

      2
  • Transforming Business Through Innovation. Gorau Technologies provides innovative business process management solutions for clients across the US and UK. We empower businesses with cloud-based IT consulting and end-to-end services.

    Sectors
    • Back Office Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    • Seat:

      1-49
    • DA: Domain Authority

      -
    • Revenue:

      $20000
    • Founded:

      2025
    • Locations:

      -
  • We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.1/5

    Rank  #785
    • Seat:

      100-249
    • DA: Domain Authority

      14
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2015
    • Locations:

      2
  • Peak Support provides exceptionally high-performing, closely managed outsourced teams and AI-powered solutions to customer-centric organizations. We offer a wide range of services including customer support, technical support, back-office operations, trust & safety, and CX technology solutions. Our global delivery model enables us to provide flexible support. We hire the best talent in the industry and are relentlessly dedicated to helping our clients succeed. Through a combination of exceptional people, operational excellence, and innovative technology, we help organizations improve customer satisfaction, increase efficiency, and scale with confidence.

    Sectors
    • Full Service Bpo
    • Specialized Bpo Vertical
    Glassdoor rating

    4.3/5

    Rank  #181
    • Seat:

      1000-4999
    • DA: Domain Authority

      27
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2015
    • Locations:

      7
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