Outsourcing directory

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • HGS OSS prides itself in providing a world-class offshore team for medium and large businesses, whether public or private. They aim to take businesses to the next level when it comes to acquiring talents in digital marketing, accounting, customer service, web development, and virtual assistance. HGS OSS office The company has two offices in Manila, both located in business districts. Twenty-Four Seven McKinley Building, located in Bonifacio Global City, lies a few minutes away from Market Market and SM Aura. adding to its convenience, it is also surrounded by residential buildings such as Serendra, venues such as BGC Arts Center and Maybank Performing Arts Theater, high-end restaurants, and banks. Meanwhile, Robinsons Summit Center, its Makati Office, is just right across Ayala Triangle Gardens. its location is known for its convenience with nearby office and residential buildings, recreational spaces, and public transportation. It is accessible by buses traversing EDSA and going PITX. HGS OSS address Brisbane Ground Floor, 108 Wickham Street, Fortitude Valley 4006, PO Box 159 Fortitude Valley Qld 4006 Sydney Level 24, Three International Towers, 300 Barangaroo Avenue, Sydney, NSW 2000, Australia Bonifacio Global City 27th Floor, Twenty-Four Seven McKinley Building, 7th Ave. Corner 24th Street, Bonifacio Global City, Taguig, 1634 Metro Manila, Philippines Makati 31st Floor, Robinsons Summit Center, 6783 Ayala Avenue, Makati, 1200 Metro Manila, Philippines New York The Seagram Building, 375 Park Avenue, Suite 2607, New York City NY 10152 U.S.A.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3/5

    Rank  #642
    • Seat:

      500-999
    • DA: Domain Authority

      11
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2011
    • Locations:

      13
  • Profitmaster Global Outsourcing is a leading provider of dedicated, outsourced accounting and back-office support for professional and financial services firms in Australia.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating
    -
    • Seat:

      100-249
    • DA: Domain Authority

      -
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2014
    • Locations:

      -
  • At Rootstack, we strive for excellence every step of the way. We provide high-quality technology and software outsourcing services and create outstanding digital experiences. Together with an expert team of creatives and engineers, we help companies in Latin America, the United States and Canada, like Hyundai, Caterpillar, Heineken, WPP, Global Bank and The Vitamin Shoppe.

    Sectors
    • Agency Contract Partner
    • Build Operate Transfer
    • It Services And It Consulting
    • See all
    Glassdoor rating

    4.4/5

    Rank  #388
    • Seat:

      100-249
    • DA: Domain Authority

      33
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      2
  • Founded in 2006, MicroSourcing has pioneered outsourcing services in the Philippines. With 13 offices in the Philippines, over 700+ active clients, and 9,000+ staff currently working for organizations worldwide, MicroSourcing has become the trusted outsourcing provider. MicroSourcing's outsourcing business model has helped many businesses reduce costs, improve efficiencies, and grow sustainably. MicroSourcing is 100% owned by Probe CX, one of Australia’s fastest-growing offshoring solution and customer engagement firms with over 19,000 employees across 5 countries. We operate within purpose-built Business Process Outsourcing (BPO) hubs, so you get class-A facilities that are strategically located for the best access to Manila’s talent pool. We're backed by our Australian parent company Probe and we're ISO certified: ISO/IEC 27001:2013 (Information Security Management System) and ISO 9001:2015 (Quality Management Systems).

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.8/5

    Rank  #182
    • Seat:

      1000-4999
    • DA: Domain Authority

      35
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2004
    • Locations:

      10
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  • Luckwell Business Solutions is a business process outsourcing (BPO) company based out of California. We provide HOME HEALTH agencies with innovative solutions to their administrative needs. We have serviced various clients with our efficient and effective business processes. Our partnership provides the support to scale up your company with up to 70% less in overhead cost.

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    4.5/5

    Rank  #1501
    • Seat:

      100-249
    • DA: Domain Authority

      8
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2012
    • Locations:

      4
  • Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and over 1,000 staff dedicated to over 250 international clients, Outsourced specializes in providing professionals of the highest standards who continue to exceed our client’s expectations We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

    Sectors
    -
    Glassdoor rating

    4.5/5

    Rank  #143
    • Seat:

      500-999
    • DA: Domain Authority

      33
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      2
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
  • Outsourcing to the Philippines made easy. Platinum Outsourcing is an award winning, trusted and professional outsourcing provider, helping Australian businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey with us and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.5/5

    Rank  #1037
    • Seat:

      50-99
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      -
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  • We’re not your traditional BPO, we’re an Outstaffing partner that works side by side with U.S. companies to build high-performing remote teams in Latin America, especially here in Colombia. What sets us apart is that you remain in full control of your team, you choose the talent, manage the day-to-day operations, and shape the work culture as if they were already part of your internal staff. We simply take care of everything behind the scenes: recruitment, legal compliance, payroll, office setup (if needed), and ongoing support to ensure smooth operations and long-term retention. Think of us as an extension of your company, helping you scale with the right people, in the right time zone, and without the high costs or the typical remote hiring complexities.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2017
    • Locations:

      -
  • At Finsmart, we Accelerate Growth by empowering businesses with best-in-class offshore talent with technology-driven accounting solutions. Since 2007, we have helped 300+ clients, including 100+ accounting firms, solve capacity challenges and scale their accounting and finance teams with ease. Built on smart and tech-savvy talent, we focus on delivering client-centric solutions that unlock efficiency, streamline financial operations, and drive scalability. With a future-ready approach, we empower businesses to scale seamlessly and achieve sustainable success. Our groundbreaking Accounting Seat™ model redefines outsourced accounting with a subscription-based, plug-and-play approach—delivering pre-vetted, pre-qualified professionals who integrate seamlessly into your firm’s workflow, enabling faster, smarter, and more reliable growth.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.

    Sectors
    -
    Glassdoor rating
    -
    Rank  #1748
    • Seat:

      1-49
    • DA: Domain Authority

      13
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2009
    • Locations:

      5
  • Deducto is your one-stop shop for connecting top Colombian job seekers with U.S. companies. We specialize in sales, customer service, and data entry roles, providing comprehensive services for both employers and candidates to ensure a perfect match

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2772
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      Unknown
    • Founded:

      2024
    • Locations:

      1
  • FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business process management solutions in insurance, accounting & bookkeeping, digital marketing, business intelligence, artificial intelligence and data annotation. FBSPL aims to offer its clients the power of scalability while cutting costs and saving time. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our team of experts ensure that our clients receive the highest-quality service customized to their unique needs. We invest in talent, technology, and in-house research to stay ahead of industry trends and provide advanced solutions. Our clients do not see us as mere vendors but as their growth partners. FBSPL is your trusted partner every step of the way. Contact FBSPL today & discover how our business process outsourcing (BPO) & management solutions can transform your business.

    Sectors
    • Back Office Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.2/5

    Rank  #375
    • Seat:

      500-999
    • DA: Domain Authority

      39
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      3
  • Talanta Global helps you find the talent you need to fuel your business growth. We connect U.S.-based businesses with top-tier talent from Kenya in finance and accounting, digital marketing and advertising, logistics and supply chain, data annotation, and administrative assistance.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2024
    • Locations:

      -
  • Big Outsource Support Services Inc. (or simply Big Outsource) is a Start-up Friendly Philippine-based Business Process Outsourcing Company and Digital Services Agency. Big Outsource has been working with Early and Growth Stage Startups as well as Large Corporations in providing them with cost-efficient Dedicated and Flexible staffing solutions that gives you access to high quality talent at a fraction of the cost.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    4.1/5

    Rank  #960
    • Seat:

      100-249
    • DA: Domain Authority

      23
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2007
    • Locations:

      1
  • With over 70 years of combined experience in finance, accounting, and business operations, Nectar BPO is your trusted partner for AI-enabled financial talent. Our mission is clear—providing specialized offshore staffing solutions tailored to the financial needs of businesses across industries.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • The reality is that construction projects demand better, faster, cheaper results, but local teams are stretched thin. Hiring takes too long, costs keep rising, and productivity is suffering. Your business needs a way to scale without sacrificing quality, safety or control. Sound familiar? Our Solution: 'Work Sharing' – A Smarter Way to Scale With Dimension All Group, you don’t outsource; we work share. Our customised approach helps companies extend their teams with high-performing Filipino engineers who become a seamless part of your workflow. We don’t take jobs away - we take the work that pains your team and free them up for what they do best onsite. Top Engineering Talent, Ready to Scale • Civil, Mechanical, Electrical, Structural and Process Engineers – entry level to highly experienced. • Technical Designers & Drafters skilled in AutoCAD, BIM, and Revit and Tesla (and much more). • Focus on Construction and Energy. How We Work – Structured for Success Success comes from structured collaboration, just like an in-house team. We don’t just provide staff, we integrate them into your workflow so they become indispensable to your business. • Dedicated Team Model – We build teams to your specifications and hire the best talent for your needs in as little as six weeks. • Seamless Communication – Daily huddles, end-of-day reports, and structured check-ins ensure transparency and alignment. Our staff work in parallel shifts with your team. • One Point of Contact – A team director oversees everything, from onboarding to billing, so your team is always supported. • Proven Stability & Retention - Less than 5% turnover per year, compared to 33% in traditional outsourcing. Who We Work With We work with owners, CEOs, and presidents and their teams who understand that staying competitive means balancing productivity, cost, and quality. Our clients include: • Engineering firms struggling to find and retain engineering talent globally. We specialise in North America and Australia. • Companies needing to scale up and down quickly without disrupting operations. • Businesses under pressure to deliver “better, faster, cheaper” without burning out their teams. Why Work With Us? We’ve spent over 14 years perfecting how remote teams integrate with global businesses. If you are looking for a trusted partner to scale your team, let’s connect.

    Sectors
    • Admin Support
    • Engineering Architecture
    • Finance Accounting
    • See all
    Glassdoor rating

    4.8/5

    Rank  #1531
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      $10 mil.
    • Founded:

      2000
    • Locations:

      -
  • Since 2008, Select VoiceCom has delivered cost-effective, performance-driven contact center solutions for businesses in the USA, UK, CA, AU, and beyond. We offer 1,500 certified, premise-based, secure workstations in the Philippines. Our college-educated agents excel in IB, OB, B2B, and B2C programs, delivering quality results across various industries and business sizes. Contact us to learn more, and we will happily provide a custom-designed proposal for your consideration at no charge or obligation. Services We Offer We support your business at every stage with services like: · Inbound · Outbound · Back-Office Support · AI Solutions Industry Experience Our team has experience working with clients in: · Healthcare · Retail and E-Commerce · Marketing · Telecommunications · IT · Legal · Energy and Utilities · Media and Communications · Insurance · Education · Financial Services · Real Estate · Hospitality · Automotive · Publishing & Catalog · Consumer Goods & Manufacturing

    Sectors
    • Customer Service
    • Finance Accounting
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.7/5

    Rank  #1195
    • Seat:

      500-999
    • DA: Domain Authority

      25
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2011
    • Locations:

      1
  • At Hire Highs, we specialize in providing cost-effective outsourcing solutions to help SMBs scale their operations across sales, marketing, and design. Our mission is to empower companies by leveraging top-tier offshore talent, enabling them to focus on strategic initiatives while we handle day-to-day tasks. Whether you're facing challenges like managing prospect lists, nurturing leads, handling design projects, or balancing multiple marketing channels, Hire Highs is here to increase your bandwidth and boost your team’s efficiency without adding overhead. We help clients streamline their processes, improve ROI, and achieve sustainable growth. Our services include recruiting and training skilled global talent in sales support, graphic design, and project management, ensuring a seamless extension of your team. From handling 90+ design projects monthly for a leading CPG brand to scaling sales teams in food, beverages, and supplements, our customized approach delivers results. With no long-term contracts and flexible engagement options, we adapt to your unique business needs. By partnering with Hire Highs, you'll gain a thought partner who helps prioritize growth initiatives and a team ready to support your most ambitious projects. Let’s collaborate to elevate your business—whether it's expanding your sales team, offloading design tasks, or optimizing lead generation. Reach out today to discover how we can help you scale smarter!

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #2655
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2023
    • Locations:

      1
  • We are an employer of record in the countries we work in/from. Fully remote staff.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2656
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2024
    • Locations:

      1
  • MultiplyMii is a market leader in remote staffing. We have a proven record of success in helping businesses from around the globe build their own productive and cost-efficient Filipino teams. MultiplyMii moves past the traditional Virtual Assistant model by attracting the top 5% of the Filipino talent pool. MultiplyMii acts as a dedicated HR & Recruitment arm, helping businesses attract, retain, and upskill their coveted A+ specialists.

    Sectors
    • Admin Support
    • Digital Content Marketing
    • Finance Accounting
    • See all
    Glassdoor rating

    4.8/5

    Rank  #228
    • Seat:

      250-499
    • DA: Domain Authority

      28
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2019
    • Locations:

      4
  • Sectors
    -
    Glassdoor rating

    4.4/5

    Rank  #986
    • Seat:

      1000-4999
    • DA: Domain Authority

      17
    • Revenue:

      $10 mil. - $20 mil
    • Founded:

      2017
    • Locations:

      5
  • 24x7 Direct is a leading Australian BPO operating successfully onshore in Australia for 20+ years; now expanding offshore, the business is quickly at 120 full-time Virtual Staff based out of the Philippines. We assist the small to medium sector to “Simplify the Process of building Virtual Teams” are a hands-on executive team that knows first-hand how to scale and grow a business through Virtual and Offshore staffing solutions. We will be with you throughout the entire journey, and as business owners, we understand what success and failure look like. A one-stop-shop for any business seeking to build a Virtual Team Offshore with a practical and effortless service that simplifies the process and minimises growth pains while scaling your business. We take care of Recruitment, HR, IT Support, Infrastructure, and Payroll and are a no lock-in contract provider. Our clients are in Financial Services, Education, Information Technology, Insurance, Legal Services, Logistics and Transport, Professional Services, Real Estate, Recruitment, Human Resources, Retail and E-commerce. You can speak to any of them for an insight into the customer experience they have had with us. • Parabroking, Paraplanning • Virtual assistants, Executive Assistants • SEO Specialist, Web Designers • Financial Planning assistants • Mechanical Engineers • Bookkeepers, Accountants • Systems Engineers • Network Engineers • Content Writers, Graphic Designers • Recruitment Staff, Web Developers • Digital Marketing Specialists • Technical Support Specialists • Developers To learn more about how we can support your organisation’s needs, visit our website today: ★ www.24x7direct.com.au ★

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.2/5

    Rank  #680
    • Seat:

      50-99
    • DA: Domain Authority

      15
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2001
    • Locations:

      2
  • WorkStaff360 specializes in providing high-quality Executive and General Virtual Assistants at competitive rates. Our Executive Assistants, priced at $480/week, can handle C-suite level responsibilities and provide strategic support to business leaders. We also offer General Virtual Assistants at $299/week, perfect for handling administrative tasks, freeing up valuable time for businesses to focus on growth. We differentiate ourselves by offering free access to Olasales CRM and a free productivity monitoring tool, ensuring our clients can track the performance of their assistants in real-time. Our team conducts regular check-ins with clients, and each client is assigned a Dedicated Success Manager to ensure continuous success and satisfaction.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    5/5

    Rank  #1519
    • Seat:

      1-49
    • DA: Domain Authority

      16
    • Revenue:

      Unknown
    • Founded:

      2020
    • Locations:

      1
  • DBOS is an Australian-owned and managed, fast-growing offshore staffing company based in Manila, Philippines that provides world-class, personalised and affordable outsourcing services to businesses of any scale, specialising in assisting the SME market and broad range of expertise across most industries. We claim a client retention rate of 94% and 95% for key team members. Guided by our core values: Excellence, Ingenuity, Integrity, and Heart, DBOS is committed to delivering outsourcing solutions by matching you with highly-skilled, qualified and reliable Filipino professionals your business needs to meet your KPIs and required ROIs at a reasonable cost without lock-in contract and long term commitment.

    Sectors
    • Customer Service
    • Full Service Bpo
    • It Services And It Consulting
    • See all
    Glassdoor rating

    4.2/5

    Rank  #672
    • Seat:

      50-99
    • DA: Domain Authority

      19
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2014
    • Locations:

      2
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