Outsourcing directory

Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.

123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses, while offering a high level of on-going training for our employees and clients. We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses. We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers. Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs. 123Employee is the premier outsourcing center in the Philippines.

RemotePeople helps businesses recruit, employ, pay and manage international teams and establish operations in new markets. Founded in November 2018 by Antoine Boquen and Pierre Pradier and headquartered in New York, the company has served more than 3,000 businesses. RemotePeople supports international hiring and employment in more than 150 countries. Its recruitment services help companies identify, assess and hire candidates for specialist, management and executive positions. In-house recruiters combine local market knowledge with candidate sourcing, screening and assessment. Services include international recruitment and executive search. RemotePeople provides Global Payroll and US Payroll for businesses employing people through their own entities. Contractor Management and Contractor of Record services support contractor onboarding, agreements and payments. Other services include US PEO, employee benefits, equity support, and visa and immigration support. For businesses building a local presence, RemotePeople offers company incorporation and entity management. Its services connect initial hiring with entity establishment, employee transfers and payroll for the client's own operations. Employer of Record is one of RemotePeople's employment services. It enables businesses to employ staff without first opening their own local entity, with support for employment contracts, onboarding, payroll, tax administration and statutory benefits. Clients manage their employees' daily responsibilities and work. RemotePeople's workforce platform brings together employee records, payslips, leave, expenses and documents. AI Command Center supports HR requests through natural-language conversations, applies local requirements, routes high-impact actions for expert review and maintains an audit trail. Dedicated account managers and HR specialists support clients and employees. Available services, employment arrangements and implementation requirements vary by country and are confirmed for each engagement.

EffectiveSoft helps businesses achieve their goals with impactful digital solutions. With development centers in Europe and LATAM, we are time-zone flexible and offer our clients the benefits of both offshore and nearshore development, including close collaboration, maximum productivity, and agile operations. Our team’s expertise lies in custom software development, AI integration, and cloud implementation. EffectiveSoft’s main domain focuses are fintech and healthcare. Recently, the company was listed among key players in the Online Trading Platform Market. Fueled by courage and curiosity, we go beyond providing services. We dive deep into your business to uncover real needs and tackle key challenges, combining human insights with technology. Our solutions fuel your business to disrupt industries and revolutionize the end-user experience. Our clients have been recognized with Best Mobile App Awards, included in the Most Innovative Companies list, and more.

Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.

Welcome to Teqnet Solutions, your trusted partner for cutting-edge Business Process Outsourcing (BPO) solutions, specialising in the Augmented Offshore model. In our model, clients retain complete project control, steering goals, priorities, and timelines. Augmented staff or contractors then execute assigned tasks, offering scalability without the typical hiring hassle. Unlike conventional outsourcing, clients directly select offshore team members, overseeing tasks, schedules, and training. Our forte in the offshore staff augmentation sphere lies in recruitment, retention, and management. We take pride in sourcing top-tier talent, ensuring their longevity, and enriching client experiences through a dedicated manager model. Teqnet Solutions caters to clients seeking augmented staff support across diverse business functions such as Accounting, Administration, Business Support, Legal and other services.

Hit Rate Solutions is a Philippines-based outsourcing company that helps businesses improve customer communication, generate qualified opportunities, and reduce administrative workloads. We provide dedicated teams for customer support, virtual receptionist services, appointment setting, lead generation, healthcare scheduling, and back-office support across phone, email, and chat. What makes us unique is our combination of trained human agents, flexible engagement options, and hands-on quality management. We customize each team around the client’s industry, systems, processes, and goals while integrating with their existing business platforms. With 24/7 capabilities, transparent reporting, and documented client results—including a 98% quality assurance score for a dedicated client program—we serve as an extension of our clients’ teams. We deliver genuine human conversations and scalable support that improve customer experiences, control costs, and support business growth.

In response to evolving market trends and growing customer demands, Brobizco LLC proudly introduces Snapscale—the newest arm of our organization. Snapscale is a HIPAA compliant Business Process Outsourcing (BPO) provider offering a comprehensive range of services designed to empower your business. We deliver high-quality customer support, ensuring exceptional brand satisfaction while providing on-demand, scalable solutions to meet your customers’ needs. With a focus on reducing operational costs and maintaining the highest standards of data security and compliance, Snapscale is your trusted partner for growth and efficiency.

At Smart Outsourcing Solution (SOS), we help companies hire in the Philippines legally and compliantly through our Employer of Record (EOR) services. Instead of setting up your own entity, you can onboard employees within days while we take care of contracts, payroll, benefits, and government compliance.

Simply Contact is a customer support operations partner for companies in complex, regulated, and high-expectation industries. Founded in 2013 and headquartered in Warsaw, the company designs and runs tailored support systems that combine industry-trained teams with AI embedded into workflows where it provides demonstrable impact. Today Simply Contact employs 700+ agents across the UK, Poland, Romania, Bulgaria, Slovakia, the Czech Republic, Moldova, and Ukraine, handling over 10 million customer requests annually in 30+ languages. 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 Operations span eight European locations with agents hired for cultural and linguistic alignment with Western markets. All agents hold a bachelor's degree or higher. Monthly attrition is 5%, supported by structured onboarding, continuous training, and clear career progression. 𝐂𝐨𝐫𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 Simply Contact delivers a full range of support and BPO services, including: - Omnichannel customer support (voice, chat, email, social media) - Multilingual support in 30+ languages - Back-office processing and data operations - Technical support - Trust and safety - AI-enhanced customer support with voicebots, real-time translation, QA automation, knowledge base assistants, and agent training simulations 𝐏𝐫𝐢𝐜𝐢𝐧𝐠 Simply Contact's pricing is tailored to each engagement and depends on request volume, channel mix, language requirements, and operational complexity. The company offers both shared agent models for smaller projects and dedicated team setups for larger operations. Each solution is scoped individually. 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐟𝐨𝐜𝐮𝐬 The company works across industries where support quality directly affects revenue, compliance, and brand trust: - Aviation and travel - Fintech and banking - Retail and e-commerce - Healthcare - SaaS - Mobility and delivery Clients include Wizz Air, Bolt, Metro, Ditto Music, and Yves Rocher. 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 Simply Contact consistently delivers 80%+ CSAT, over 90% QA scores, up to 70% cost reduction compared to in-house support, and 80%+ first-call resolution. The company holds PCI DSS, ISO 27001, ISO 27701 certifications and complies with GDPR and HIPAA.

Intelliworx Ph is a leading province-based and locally-owned outsourcing center based in Mindoro province, Philippines. We specialize in customer service, virtual assistant services, and business solutions such as administrative support, bookkeeping, digital marketing, social media management, graphic design, video editing and many more. We can also provide specialized roles such as professionals with certain licenses and certifications. We help businesses streamline their operations through effective action plans and reliable team members at very affordable service rates.

Connext helps companies build custom, dedicated support teams in the Philippines, India, Mexico and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.

Instinctools is a leading AI and digital product engineering company with 25+ years of experience. Their services include AI and Machine Learning development, custom software development, BI and Big Data, IoT, etc. Specializing in end-to-end AI integration, they help businesses harness analytics and automation to drive innovation and efficiency.

AI-Augmented Modern Customer Operations Built for Performance ExpertCallers is a global customer operations partner, which helps businesses scale customer support, engagement, quality, and back-office operations with greater control and visibility. With over 20 years of delivery experience, we bring forth trained human teams, Lean Six Sigma-led process controls, and AI-augmented processes to improve service quality, operational efficiency, and scalability. Our approach combines agentic AI and automation with human-in-the-loop workflows, allowing AI to manage repetitive and intelligence-driven tasks while trained teams retain accountability where judgment matters most. WHAT WE DO: • Inbound and outbound call center operations • Customer support across voice, email, and chat • Lead generation and appointment setting • Customer follow-up and survey programs • Technical support and virtual receptionist services • AI-assisted quality monitoring and performance analysis • Workflow automation and back-office support • CCTV monitoring and content moderation At ExpertCallers, we believe customer operations scale better with the right balance of process discipline, AI intelligence, and human accountability. Case studies: https://www.expertcallers.com/case-studies/ LinkedIn: https://www.linkedin.com/company/expertcallers

Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.

Clark Outsourcing is an American owned and operated, full-service BPO company located in the heart of the fastest growing business district of the Philippines; Clark Freeport. Clark Outsourcing staff get the great opportunity of working for international companies while furthering their careers and receiving much higher compensation than the average Filipino. In return, shareholders and customers get high-quality talent who are also very committed for much lower costs than in their own country. This mission is truly a win, win, win for all three parties.

Sapphire Info Solutions is an established accounting outsourcing partner helping accountancy practices scale through fully managed finance and accounting support. Founded in 2004, Sapphire supports firms with bookkeeping, VAT, payroll, year-end accounts, tax preparation, management accounts, audit support, and back-office finance workflows. The company combines experienced accounting professionals, structured delivery processes, secure systems, and technology-enabled workflows to help firms reduce workload pressure, improve turnaround times, and maintain consistent service quality. With a UK office in Uxbridge and primary delivery operations in India, Sapphire provides scalable outsourcing solutions tailored to the needs of growing accounting firms. Its delivery model includes dedicated teams, defined workflows, senior review, regular communication, and secure access systems. Sapphire Info Solutions is ISO 27001:2013 certified, ISO 9001:2015 certified, ICO registered, and follows GDPR-aligned processes. The company also uses AI-powered tools through Sapphire Hub to improve workflow visibility, document exchange, review efficiency, and process consistency. Sapphire helps accounting firms build capacity, manage peak-season workloads, and deliver reliable client service without increasing internal headcount.

20four7VA is a trusted virtual staffing company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of remote contract talent. Schedule a call and talk to us about your virtual staffing needs today.

VirtualStaff.ph provides structured offshore staffing for established businesses that want to add dedicated full-time staff in the Philippines without the complexity of hiring locally or managing offshore employment themselves. The staff work inside your business like local employees. They follow your systems, join your workflow, and support your day-to-day operations. You manage the workday. VirtualStaff.ph handles the staffing structure behind the scenes. Whether you need one full-time staff member or a larger offshore team, we help businesses add operational capacity through dedicated offshore staff, predictable all-inclusive monthly pricing, and a simpler staffing model designed to make staffing more practical and financially sustainable.

Innovature BPO is a leading integrated outsourcing partner in Vietnam and the Philippines, providing high-quality Business Process Outsourcing (BPO) services for US and global markets. By seamlessly harmonizing a decade of operational excellence with cutting-edge artificial intelligence, the company empowers global enterprises to navigate the complexities of digital transformation with enhanced precision and efficiency. This AI-driven methodology is deeply embedded within Innovature’s core service pillars—ranging from Finance and Accounting to multi-channel Customer Service and Business Process Management—ensuring that automated workflows and data-driven insights amplify the capabilities of its top-tier talent. Headquartered in Austin, Texas, Innovature BPO leverages these intelligent technologies not only to streamline back-office operations and digital marketing tasks but also to deliver scalable, cost-effective strategies that foster sustainable growth. Through this powerful synergy of human expertise and machine intelligence, Innovature BPO continues to serve as a trusted catalyst for business transformation, helping partners worldwide optimize their resources while maintaining the highest standards of transparency and quality.

As companies face growing pressure to fill talent gaps, manage rising labor costs, and deliver superior customer experiences, outsourcing is no longer a tactic reserved for enterprise giants. It’s now a smart, strategic lever for workforce transformation, elevated business growth and customer satisfaction. But traditional outsourcing markets like India and the Philippines are becoming saturated, expensive, and increasingly competitive—especially for companies entering the outsourcing space for the first time, or who may not command the top priority from Business Process Outsourcing firms (BPOs). Thrivin Africa Outsourcing introduces a bold alternative: Kenya—the rising powerhouse of East Africa for all types of talent outsourcing. Whether your company is experimenting with outsourcing to close skill gaps, elevate CX, or scale an existing growth model, Kenya offers unmatched access to top-tier, highly educated, English-speaking talent, at competitive costs, and untapped capacity.

Satellite Office provides premium offshoring services to help businesses grow through significant cost savings coupled with operational improvements. We have a proven track record of assisting businesses to leverage the benefits of offshoring by building them a dedicated, highly skilled, and cost-efficient offshore team in the Philippines. At Satellite Office, we aim to transform the way the world does business and help our people grow to their highest potential by providing and creating world-class offshoring solutions. We are more than a offshore staffing provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing strategy that addresses specific business requirements. We are highly consultative, quick to respond to our client’s changing needs at every stage of their offshoring journey.

A Masters is a global recruitment agency that places rigorously vetted Filipino virtual assistants with businesses worldwide. We are not a staffing pool. We run a custom recruitment process for every single role, built around what a specific business actually needs. Our six-stage process starts with more than 1,000 applications per role and presents only the top two or three candidates. Every role gets a custom skills test built to simulate the actual work, not a generic assessment. Across our full pipeline we have reviewed 166,350 applications and place roughly 1 in 508 applicants. We work across any industry where the work can be done remotely: e-commerce, digital marketing, real estate, financial services, healthcare, technology, professional services and more. Our clients are mostly small and growing businesses. 87% of them employ fewer than 50 people, and 57% have ten or fewer. Clients save up to 80% on operational costs compared with hiring locally, and most tell us the bigger gain is time. The median role is filled in 18 days, and the median client is in their onboarding meeting two days after signing.

Afrishore is a South African-based BPO company delivering high-quality, cost-effective outsourcing solutions to clients across the U.S., U.K., and beyond. We specialize in customer service, sales support, debt collection, and back-office functions - offering 24/7 multilingual support tailored to your business needs. What sets us apart is our people. Afrishore is privately owned, owner-run, and fully managed by a hands-on leadership team with decades of global experience. We take pride in building long-term partnerships based on trust, performance, and a shared commitment to excellence. Whether you’re looking to scale, reduce costs, or improve service quality, Afrishore is the partner that delivers.

Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.