Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Telecom, Inc. is a mid-size domestic BPO contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive experience, exceptional personnel, and leading technology when custom developing unique solutions built to generate results that exceed your expectations. We provide solutions for B2B and B2C campaigns and Telecom support services can be accessed 24/7/365.

    Sectors
    • Customer Service
    • Full Service Bpo
    Glassdoor rating

    3.7/5

    Rank  #455
    • Seat:

      50-99
    • DA: Domain Authority

      23
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1993
    • Locations:

      14
  • PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues that were always recurring. We knew the concept of outsourcing could be a huge benefit for a client, and that there had to be a better way of doing so, so we set out to make these changes.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    4.3/5

    Rank  #487
    • Seat:

      100-249
    • DA: Domain Authority

      19
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2011
    • Locations:

      2
  • RND Softech Private Limited is a leading business process outsourcing organization that commenced its operations in 1999. With presence in 3 countries across 3 continents and a comprehensive range of services across diverse business, we are one of the leading business support systems in the below domains. Revenue Cycle Management (RCM) Services: Documents management, Automated Insurance eligibility verification, Prior authorization, Doctor's office follow-up, Electronic claim submission & Payments posting, Accounts receivables, MCR, CMN follow up, Rejections & Denial management, CPAP compliance, Inbound call assistance for order entry, Re-supply orders, returns, refunds, appointments & patient engagement systems. Contact Centre, Billing & Back Office Staffing Solutions: Book Keeping, Online Inventory reporting for property inspections, Photo Insertion, Document format conversion, After hours answering, helpdesk & Back office support. Business, Legal, Linguistics Transcription Services: Services for Focus groups, Teleseminars, Publishing, Translation, Education & Media domains. Medical Transcription: ISO 9001 certified, experienced 250+ Medical transcriptionists team adhering HIPPA and ISMS guidelines compliance. 99% Transcript accuracy and 95% in turnaround time varying between 4-24 hour TAT with a daily transcribing capacity for 25000 lines/day, predominantly to the American, Canadian, and Australian markets, ranging from single doctor clinics up to large tertiary, specialty hospitals. Information Security & IT Network Management: Workstations, Storage & Server Management, Off-shore IT Infrastructure monitoring, Cyber security programs, Vulnerability Tests (VAPT), BCP/DR Management, IT Audits & Risk assessment and ISO 27001 guidance & Implementation. Software Development & Customized Applications: Customized Web & Mobile Applications, Microservices architecture, Database Management Systems, Machine learning and Automated testing solutions. RND Softech is amongst the first medical transcription company to have ISO certified quality management systems. The company has successfully trained professionals to render quality services to the US, UK, Canada and Australian markets. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs 24/7/365 days.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.6/5

    Rank  #371
    • Seat:

      250-499
    • DA: Domain Authority

      26
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1998
    • Locations:

      3
  • ROVR is your gateway to exceptional, tailored, and cost-effective outsourcing solutions designed to propel businesses of all sizes to new heights. Nestled in the vibrant city of Melbourne, Australia, our global operations reach far and wide, with a robust presence in the Philippines. Here, our passionate team of experts is dedicated to amplifying your business success. At ROVR, we pride ourselves on being pioneers in delivering top-tier, personalized services crafted to meet the unique needs of your business. Specializing in supporting all sizes of enterprises, we understand the pulse of your challenges and are committed to being the catalyst for your growth.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2256
    • Seat:

      1-49
    • DA: Domain Authority

      3
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2012
    • Locations:

      -
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  • Outsourcing to the Philippines made easy. Platinum Outsourcing is an ISO9001 certified, award winning, trusted and professional outsourcing provider, helping Australian and US based businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey here and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.5/5

    Rank  #1037
    • Seat:

      50-99
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      -
  • Talanta Global helps you find the talent you need to fuel your business growth. We connect U.S.-based businesses with top-tier talent from Kenya in finance and accounting, digital marketing and advertising, logistics and supply chain, data annotation, and administrative assistance.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2024
    • Locations:

      -
  • CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006. This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support services in a friendly and sophisticated manner. Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and the European Union.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3.2/5

    Rank  #794
    • Seat:

      250-499
    • DA: Domain Authority

      11
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2009
    • Locations:

      4
  • Xenia Tech is a British-led technology services company headquartered in Vietnam that provides premium hybrid outsourcing solutions. Founded in 2017, we have strategically built a world-class tech operation in Vietnam, ensuring deep expertise in scaling, recruitment, and delivery—positioning us as a trusted development partner for global agencies.

    Sectors
    • Data Analytics And Ai
    • It Services And It Consulting
    • Software Application Development
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
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  • Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.

    Sectors
    -
    Glassdoor rating

    4/5

    Rank  #59
    • Seat:

      1000-4999
    • DA: Domain Authority

      47
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      1998
    • Locations:

      6
  • Sagan Passport is the Costco of Global Talent recruitment. Sagan sources international talent from LATAM, Asia, Africa, MENA, Eastern Europe, and beyond. Sagan also offers a membership community tailored for top-tier executives, entrepreneurs, and business leaders. The community has weekly webinars, office hours, SOPs, playbooks and an active community. All these resources are designed around levelling up your team at the new art and science of remote talent management. This platform is intricately designed to equip professionals with the tools and expertise necessary to propel their businesses forward in a competitive market landscape.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2584
    • Seat:

      1-49
    • DA: Domain Authority

      18
    • Revenue:

      Unknown
    • Founded:

      2023
    • Locations:

      1
  • Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead. We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster. With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.5/5

    Rank  #1210
    • Seat:

      1-49
    • DA: Domain Authority

      13
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      1
  • Sectors
    • Back Office Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.9/5

    Rank  #735
    • Seat:

      1-49
    • DA: Domain Authority

      31
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Boomering is a BPO that helps businesses build high-performing offshore teams in the Philippines. We provide skilled, culturally aligned professionals while handling all back-office support, ensuring seamless operations without the hassle of recruitment. Our focus is on long-term retention, cost efficiency and team integration, allowing you to scale without sacrificing quality. With transparent pricing and structured onboarding, Boomering enables you to focus on growth while we take care of the people powering your success.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    4.8/5

    Rank  #873
    • Seat:

      100-249
    • DA: Domain Authority

      14
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      1
  • Offshore MVP is one of the premier offshoring companies in the Philippines that connects global businesses with offshore professionals from the Philippines. With over 500 offshore staff and 60+ global clients, Offshore MVP provides the best offshoring solutions to every business challenge of our clients. Over the years we've proven to help our clients grow their businesses by providing high-caliber professionals with industry knowledge and excellent skills. Our MVP team communicates with our clients and guides them every step of the way throughout their offshoring journey. The MVP experience we give our clients has allowed us to build long-lasting partnerships together with their offshore MVPs. Offshore MVP can scale your organization quickly & cost-effectively with a dedicated offshore professional. Message our Executive General Manager, Nick Ogden, to know more about offshoring!

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.9/5

    Rank  #797
    • Seat:

      250-499
    • DA: Domain Authority

      19
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2017
    • Locations:

      1
  • To introduce Gloov on a platform like Outsource Accelerator, you need to speak the language of a Managed BPO. Clients there are looking for operational efficiency and cost savings, but they fear the lack of control. Your introduction should focus on your US-Managed oversight and your Staffing-First execution. The Introduction (The Gloov Pitch) Headline: High-Level Finance Strategy Meets Managed Nearshore Execution Gloov is not a traditional staffing agency or a hands-off consultancy; we are a US-Managed BPO that bridges the gap between executive strategy and daily financial operations. Headquartered in Jersey City, we provide growing SMEs with a unified finance department that scales with them. We operate on a unique dual-path model: Fractional CFO Leadership: We provide the high-level roadmap—cash flow forecasting, margin optimization, and capital support. Managed Staffing Outsourcing: We handle the entire staffing aspect of your back-office. We source, vet, and manage high-performing nearshore talent—including bookkeepers, accounts payable/receivable specialists, and controllers—who function as a seamless extension of your team. Why Gloov? Local Accountability: Every engagement is managed by our US leadership, ensuring cultural alignment, real-time communication, and US legal security. Operational Excellence: We don't just find talent; we manage the results. We take the burden of hiring and daily oversight off the founder's plate. Radical Transparency: We integrate into your Slack/Teams and provide deep-dive reporting to ensure you are never out of the loop. At Gloov, we handle the how so you can focus on the why.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $100k - $500k
    • Founded:

      2025
    • Locations:

      -
  • VirtualStaff.ph is the largest remote team-building platform for businesses worldwide looking to hire independent contractors or full-time employees in the Philippines—without the complexity of traditional outsourcing. With over 1,000,000 vetted professionals, 25,000+ active businesses, and 80,000+ people employed, VirtualStaff.ph makes it easy to scale remote teams while ensuring full compliance. Unlike conventional BPO firms, businesses have the flexibility to set their own salary rates and hiring terms while choosing from a range of affordable compliance and payroll solutions. Our pricing ranges from $29 to $199 per worker per month, depending on the level of compliance and protection needed. Businesses can hire contractors with basic onboarding, opt for compliance protection with up to $1,000,000 in coverage, or use our Employer of Record (EOR) service for full-time employees with benefits, social security, and payroll management. For companies seeking a fully managed solution, our Full-Service Teams option provides a done-for-you approach, handling recruitment, payroll, HR, and compliance, so businesses can focus on growth while we take care of the rest. As of 2025, companies using VirtualStaff.ph collectively save over $2 billion per year in employment and compliance costs. VirtualStaff.ph is more than just a hiring platform—it’s the easiest and most cost-effective way to build a compliant, scalable, and highly skilled remote team in the Philippines.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    5/5

    Rank  #551
    • Seat:

      1-49
    • DA: Domain Authority

      25
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2016
    • Locations:

      2
  • We help businesses of all sizes build and scale their teams remotely. Whether you need one seat or 1000, we’re here to help. Putting your business in our hands promises world-class expertise that drives your business growth and productivity, all for a fraction of the cost.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.2/5

    Rank  #358
    • Seat:

      100-249
    • DA: Domain Authority

      25
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2020
    • Locations:

      1
  • Skylab CX is a modern-generation outsourcing partner headquartered in IBM Plaza, 8 Eastwood Ave. QC, 1110 Metro Manila, Philippines. The company specializes in providing AI-powered business process outsourcing (BPO) and customer experience (CX) solutions that enable organizations to scale efficiently and deliver exceptional service across global markets. Combining skilled staffing, advanced automation, and flexible service design, Skylab CX helps clients strengthen their support, IT, and customer-facing operations. Its broad service portfolio includes customer support, technical helpdesk, software and IT support, financial services outsourcing, healthcare outreach and remote patient monitoring, AI-driven workforce management, and omnichannel customer engagement. Driven by a philosophy of transparency, speed, and scalability, Skylab CX partners with businesses to design tailored outsourcing solutions that align with strategic goals. By blending human expertise with intelligent technology, the company ensures measurable outcomes, improved productivity, and sustainable growth for its clients. With a commitment to innovation and service excellence, Skylab CX continues to redefine the outsourcing landscape in the Philippines — delivering reliable, data-driven, and future-ready solutions for growth-minded organizations worldwide.

    Sectors
    • Customer Service
    • Finance Accounting
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • We are a Ghanaian-based BPO service provider that understands the importance of efficiency and effectiveness when running a successful business. Our goal is to provide world-class BPO services and create a fantastic customer experience and a lasting partnership with you.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2566
    • Seat:

      1-49
    • DA: Domain Authority

      6
    • Revenue:

      Unknown
    • Founded:

      2018
    • Locations:

      2
  • Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    4.5/5

    Rank  #558
    • Seat:

      500-999
    • DA: Domain Authority

      16
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2020
    • Locations:

      2
  • Welcome to Safe Link Solutions! At Safe Link Solutions, we are dedicated to helping businesses achieve their goals through tailored outsourcing solutions. As a boutique BPO founded by experienced professionals, we specialize in delivering high-quality services across a wide range of industries. Our expertise spans customer support, back-office operations, digital marketing, and virtually any task that can be accomplished in front of a computer. Whether you’re a growing business looking to optimize operations or a large enterprise aiming to scale efficiently, our team is committed to delivering exceptional results. What sets us apart is our focus on flexibility, transparency, and a personalized approach to every client’s needs. We collaborate closely to ensure our solutions align perfectly with your objectives, enabling you to save time, reduce costs, and focus on what matters most—growing your business. Let Safe Link Solutions be your trusted partner in achieving sustainable success.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2019
    • Locations:

      -
  • 123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses, while offering a high level of on-going training for our employees and clients. We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses. We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers. Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs. 123Employee is the premier outsourcing center in the Philippines.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3.7/5

    Rank  #503
    • Seat:

      500-999
    • DA: Domain Authority

      31
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2006
    • Locations:

      1
  • ConnectOS is a leading global offshoring partner. We help large enterprises and small businesses boost productivity and reduce resourcing costs by up to 70%. We do offshoring differently. Our Integrated Resourcing solutions flex with your business: adjust resourcing levels at short notice, any time. No lock-in contracts, no fixed charges, no hidden fees. ConnectOS is a top-rated employer of choice and the industry leader in IT and workplace security, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories. Our team are experts in developing offshore strategies that streamline operations and augment current capability. We’ll provide you with cost-benefit analysis, budget projections and transition plans, so you can make the right decision for your business. ConnectOS creates individual job descriptions for every role, in partnership with you. We recruit from our extensive talent pool against stringent sourcing criteria, shortlisting exceptional candidates. You make the final decision on your new hire. We’ll hand-select the right skills and experience for your business, and integrate employees as a seamless extension of your core team. Your offshore employees are aligned to your brand values and work directly for you. You manage your employees’ day-to-day work, and we take care of the rest: onboarding, HR, legal, facilities, technology, IT security and compliance. Our simple pricing structure is transparent and 100% all-inclusive, including: salaries, taxes, benefits and all support costs.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.8/5

    Rank  #415
    • Seat:

      1000-4999
    • DA: Domain Authority

      17
    • Revenue:

      $100 mil.
    • Founded:

      2018
    • Locations:

      4
  • At Midwest Global Marketing and Billing LLC, we are more than just a BPO provider — we are your strategic partner in streamlining business operations and driving efficiency. Our Business Process Outsourcing (BPO) solutions are designed to help businesses of all sizes focus on what they do best, while we handle the critical yet time-consuming back-office functions. With a team of skilled professionals, cutting-edge technology, and a client-centric approach, we specialize in delivering tailored services that fit the unique needs of your business. Whether it's customer service, data management, billing, or lead generation, our solutions are built to optimize your processes, reduce operational costs, and improve productivity. We don’t just aim to provide services; we strive to enhance your overall business efficiency by aligning with your goals. Our flexible service models, transparent communication, and focus on quality assurance ensure that your business runs smoothly, allowing you to focus on growth and innovation. From small businesses to large enterprises, we are committed to delivering exceptional results and maintaining a long-term partnership that supports your success.

    Sectors
    • Back Office Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    Rank  #2658
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2020
    • Locations:

      1
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