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Report a problemGlobal Outsourcing Firm (BPO) Index
The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. Rooted in decades of operational excellence, HGS combines automation, analytics, artificial intelligence, and deep domain expertise to deliver Intelligent Experiences across the customer lifecycle, from digital customer care to back-office operations, human resources outsourcing, and advanced contact center solutions.
Sectors- Admin Support
- Build Operate Transfer
- Customer Service See all
Glassdoor rating3.7/5
Rank #25Seat:
10000+DA: Domain Authority
49Revenue:
$586.1 mil.Founded:
1973Locations:
23
𝐒𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞𝐝 𝐑𝐞𝐦𝐨𝐭𝐞 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧 𝐂𝐚𝐩𝐚𝐜𝐢𝐭𝐲 𝐟𝐨𝐫 𝐆𝐫𝐨𝐰𝐢𝐧𝐠 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 | 𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐎𝐟𝐟𝐬𝐡𝐨𝐫𝐞 𝐓𝐞𝐚𝐦𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬 𝐰𝐢𝐭𝐡 𝐁𝐮𝐢𝐥𝐭-𝐈𝐧 𝐎𝐯𝐞𝐫𝐬𝐢𝐠𝐡𝐭 𝐚𝐧𝐝 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 Dedicated Philippines-based remote professionals supported by ongoing oversight, accountability systems, and operational leadership so your business can grow without everything depending on you.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Rank #2874Seat:
1-49DA: Domain Authority
1Revenue:
$500,000-$1Mil.Founded:
2024Locations:
2
RCM Staff is a medical billing outsourcing company in the Philippines providing billing, coding, AR follow-up, denial management, payment posting, eligibility verification, prior authorization, and medical virtual assistant support. Founded by an RCM professional with 18+ years of U.S. healthcare experience, we help practices, billing companies, and healthcare organizations build reliable, HIPAA-trained offshore teams.
Sectors- Back Office Support
- Outsourcing Consultancy
- Specialized Bpo Vertical
Glassdoor rating-Seat:
1-49DA: Domain Authority
-Revenue:
$1MFounded:
2024Locations:
-
Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead. We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster. With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating4.3/5
Rank #955Seat:
1-49DA: Domain Authority
14Revenue:
$1 mil. - $5 mil.Founded:
2015Locations:
2
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RemotePeople helps businesses recruit, employ, pay and manage international teams and establish operations in new markets. Founded in November 2018 by Antoine Boquen and Pierre Pradier and headquartered in New York, the company has served more than 3,000 businesses. RemotePeople supports international hiring and employment in more than 150 countries. Its recruitment services help companies identify, assess and hire candidates for specialist, management and executive positions. In-house recruiters combine local market knowledge with candidate sourcing, screening and assessment. Services include international recruitment and executive search. RemotePeople provides Global Payroll and US Payroll for businesses employing people through their own entities. Contractor Management and Contractor of Record services support contractor onboarding, agreements and payments. Other services include US PEO, employee benefits, equity support, and visa and immigration support. For businesses building a local presence, RemotePeople offers company incorporation and entity management. Its services connect initial hiring with entity establishment, employee transfers and payroll for the client's own operations. Employer of Record is one of RemotePeople's employment services. It enables businesses to employ staff without first opening their own local entity, with support for employment contracts, onboarding, payroll, tax administration and statutory benefits. Clients manage their employees' daily responsibilities and work. RemotePeople's workforce platform brings together employee records, payslips, leave, expenses and documents. AI Command Center supports HR requests through natural-language conversations, applies local requirements, routes high-impact actions for expert review and maintains an audit trail. Dedicated account managers and HR specialists support clients and employees. Available services, employment arrangements and implementation requirements vary by country and are confirmed for each engagement.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating-Seat:
250-499DA: Domain Authority
-Revenue:
UndisclosedFounded:
2018Locations:
-
You deserve nothing but the best when it comes to hiring virtual staff. That’s why we’ve carefully handpicked top-level professionals from the Philippines, ensuring that only the most accomplished individuals join our elite team.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating4.3/5
Rank #367Seat:
250-499DA: Domain Authority
31Revenue:
$25 mil. - $50 mil.Founded:
2011Locations:
2
Innovature BPO is a leading integrated outsourcing partner in Vietnam and the Philippines, providing high-quality Business Process Outsourcing (BPO) services for US and global markets. By seamlessly harmonizing a decade of operational excellence with cutting-edge artificial intelligence, the company empowers global enterprises to navigate the complexities of digital transformation with enhanced precision and efficiency. This AI-driven methodology is deeply embedded within Innovature’s core service pillars—ranging from Finance and Accounting to multi-channel Customer Service and Business Process Management—ensuring that automated workflows and data-driven insights amplify the capabilities of its top-tier talent. Delivery models in HCMC, Vietnam, Innovature BPO leverages these intelligent technologies not only to streamline back-office operations and digital marketing tasks but also to deliver scalable, cost-effective strategies that foster sustainable growth. Through this powerful synergy of human expertise and machine intelligence, Innovature BPO continues to serve as a trusted catalyst for business transformation, helping partners worldwide optimize their resources while maintaining the highest standards of transparency and quality.
Sectors- Admin Support
- Back Office Services
- Back Office Support See all
Glassdoor rating3.9/5
Rank #699Seat:
100-249DA: Domain Authority
37Revenue:
$5 mil. - $10 mil.Founded:
2015Locations:
3
Alloyed is a global operations partner that fuses human expertise, AI-enabled automation, and proven process design to help businesses run faster, scale smarter, be more flexible, and perform at a higher level. Built on two decades of delivery experience, Alloyed’s global delivery teams and onshore client leadership are embedded into clients’ operations, bringing governance, real-time reporting, and measured outcomes from day one. Learn more at alloyed.io.
Sectors- Full Service Bpo
Glassdoor rating2.9/5
Rank #314Seat:
1000-4999DA: Domain Authority
29Revenue:
-Founded:
2006Locations:
3
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USource is a Philippines-based digital outsourcing company specialising in back-office operations, digital platforms, and knowledge work. We build embedded teams for businesses in Australia, the US, and the UK -- teams that understand your workflows, tools, and industry, not just your job descriptions. Operating since 2015. ~125 staff. Built for businesses that want results over headcount.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating4.7/5
Rank #1106Seat:
100-249DA: Domain Authority
21Revenue:
-Founded:
2016Locations:
3
Virtustant is a remote staffing agency that places vetted bilingual professionals from Latin America with US companies. Founded in 2021 and headquartered in St. Petersburg, Florida, it has completed 2,028 placements for more than 1,000 US client companies. The model is zero fee. Clients pay no recruitment or placement charge at any point and cover only their hire's all-in hourly rate, which starts at $7/hr and saves up to 70% against a comparable US hire. Only the top 1% of applicants reach a client shortlist, after recruiter screening, skills and English testing, and a live interview. Clients receive a shortlist of 3 to 5 candidates within 48 hours of their first call and can have someone working within 72 hours. Contracts, payroll, HR and compliance are handled by Virtustant, and every placement carries a lifetime replacement guarantee. Virtustant ranked No. 76 on the 2025 Inc. 5000 and No. 661 on the 2026 list.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Seat:
1000-4999DA: Domain Authority
-Revenue:
-Founded:
2021Locations:
-
Peak Support provides exceptionally high-performing, closely managed outsourced teams and AI-powered solutions to customer-centric organizations. We offer a wide range of services including customer support, technical support, back-office operations, trust & safety, and CX technology solutions. Our global delivery model enables us to provide flexible support. We hire the best talent in the industry and are relentlessly dedicated to helping our clients succeed. Through a combination of exceptional people, operational excellence, and innovative technology, we help organizations improve customer satisfaction, increase efficiency, and scale with confidence.
Sectors- Full Service Bpo
- Specialized Bpo Vertical
Glassdoor rating4.3/5
Rank #181Seat:
1000-4999DA: Domain Authority
27Revenue:
$250 mil. - $500 mil.Founded:
2015Locations:
7
Hit Rate Solutions is a Philippines-based outsourcing company that helps businesses improve customer communication, generate qualified opportunities, and reduce administrative workloads. We provide dedicated teams for customer support, virtual receptionist services, appointment setting, lead generation, healthcare scheduling, and back-office support across phone, email, and chat. What makes us unique is our combination of trained human agents, flexible engagement options, and hands-on quality management. We customize each team around the client’s industry, systems, processes, and goals while integrating with their existing business platforms. With 24/7 capabilities, transparent reporting, and documented client results—including a 98% quality assurance score for a dedicated client program—we serve as an extension of our clients’ teams. We deliver genuine human conversations and scalable support that improve customer experiences, control costs, and support business growth.
Sectors- Admin Support
- Back Office Support
- Call Center Services See all
Glassdoor rating4.9/5
Rank #637Seat:
100-249DA: Domain Authority
27Revenue:
-Founded:
2008Locations:
2
Connext helps companies build custom, dedicated support teams in the Philippines, India, Mexico and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.
Sectors- Back Office Support
- Customer Service
- Employer Of Record Eor See all
Glassdoor rating4.2/5
Rank #240Seat:
1000-4999DA: Domain Authority
29Revenue:
-Founded:
2014Locations:
5
ZIGZAG is a full-service office for businesses who are ready to grow offshore. We know there isn’t just one solution for all clients, so we offer a wide and flexible array of services and models. We have been building and growing over the last 8 years and currently manage over 500 staff supporting companies, large, medium and small in over 10 countries. We are now one of the leading providers of Knowledge Process Outsourcing services in the Philippines.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating3.9/5
Rank #1577Seat:
500-999DA: Domain Authority
10Revenue:
$10 mil. - $25 mil.Founded:
2012Locations:
1
Welcome to Teqnet Solutions, your trusted partner for cutting-edge Business Process Outsourcing (BPO) solutions, specialising in the Augmented Offshore model. In our model, clients retain complete project control, steering goals, priorities, and timelines. Augmented staff or contractors then execute assigned tasks, offering scalability without the typical hiring hassle. Unlike conventional outsourcing, clients directly select offshore team members, overseeing tasks, schedules, and training. Our forte in the offshore staff augmentation sphere lies in recruitment, retention, and management. We take pride in sourcing top-tier talent, ensuring their longevity, and enriching client experiences through a dedicated manager model. Teqnet Solutions caters to clients seeking augmented staff support across diverse business functions such as Accounting, Administration, Business Support, Legal and other services.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Rank #2997Seat:
1-49DA: Domain Authority
8Revenue:
$1 mil. - $5 mil.Founded:
2018Locations:
2
SuccessLink Outsourcing helps businesses build the operational infrastructure needed to scale with stability, clarity, and consistency. We go beyond traditional outsourcing by providing support solutions designed to strengthen the foundation behind daily operations and long-term growth. Our approach is rooted in our Stability-First Infrastructure Model, focused on helping businesses create reliable operational systems across revenue support, back-office execution, customer experience, and scalable team structure. Rather than simply filling roles, we work to align people, processes, and support functions so businesses can operate more efficiently and grow without operational bottlenecks. Our services include customer service, virtual assistants, back-office support, billing and collections, digital marketing, IT support, software and mobile app development, Salesforce support, and project-based operational solutions. With dedicated teams in the Philippines and Mexico, supported by structured workflows and ongoing management oversight, we deliver dependable and scalable support tailored to each client’s operational needs. At SuccessLink Outsourcing, we believe sustainable growth starts with strong operational infrastructure. Our goal is to help businesses optimize efficiency, strengthen execution, and build the capacity needed to scale with confidence.
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating-Rank #2908Seat:
100-249DA: Domain Authority
10Revenue:
$1 mil. - $5 milFounded:
2024Locations:
1
Mid-market U.S. companies need strong people, but local hires cost a lot and offshore hires are hard to trust. More Staffing is an offshore staffing partner that earns that trust by putting fit before speed. We match proven Filipino professionals to each role and support every hire, for much less than a local hire. The results back it up: 450+ placements for 300+ clients, with 94% retention.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Seat:
50-99DA: Domain Authority
-Revenue:
$1MFounded:
2021Locations:
-
Cloudstaff is a virtual staffing company that combines enterprise-grade technology with a people-first culture to connect businesses with top global talent. Its People + Tech model draws from a talent pool of over one million professionals, with over 20 delivery centers across the Philippines, India, Colombia, Kenya, and Sri Lanka, and dedicated onshore teams in the US, Australia, and the UK. Businesses across more than 34 countries build high-performing virtual teams with Cloudstaff across hundreds of roles. Recognized five consecutive years as one of HR Asia's Best Companies to Work For in Asia, Cloudstaff maintains a staff retention rate of 99%+, giving clients dedicated professionals who develop deep institutional knowledge of their business over time. Visit www.cloudstaff.com to discover a virtual staffing partner built for the way ambitious businesses grow.
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating4.4/5
Rank #50Seat:
1000-4999DA: Domain Authority
31Revenue:
$500 mil. - $1 bil.Founded:
2005Locations:
8
Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and over 1,000 staff dedicated to over 250 international clients, Outsourced specializes in providing professionals of the highest standards who continue to exceed our client’s expectations We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.
Sectors-Glassdoor rating4.6/5
Rank #71Seat:
1000-4999DA: Domain Authority
33Revenue:
$25 mil. - $50 mil.Founded:
2006Locations:
5
CC.Talent is a fast-growing software development and staffing company with offices in the Netherlands, Germany, Singapore and the Philippines. We provide remote professionals and build digital solutions for medium to larger global firms. We maintain a progressive and inclusive environment where all employees are treated with respect and dignity. We take our work seriously, but we like to keep things cool. CC.Talent prides itself on its culture of openness, flexible work hours, and a strong focus on the continuous learning and development of its employees. We keep our clients happy by keeping our employees happy.
Sectors-Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
We are a premier provider of experienced and licensed healthcare professionals for US healthcare companies. With over 14 years of offshore staffing experience, we have built high performing remote teams answering the specialized needs of our clients.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating3/5
Rank #1923Seat:
50-99DA: Domain Authority
10Revenue:
$5 mil. - $10 mil.Founded:
2014Locations:
2
Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.
Sectors- Admin Support
- Agency Contract Partner
- Customer Service See all
Glassdoor rating3.6/5
Rank #726Seat:
1-49DA: Domain Authority
36Revenue:
$1 mil. - $5 mil.Founded:
2018Locations:
1
Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines. Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power. We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations. We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.
Sectors- Admin Support
- Animation Multimedia
- Back Office Support See all
Glassdoor rating2.6/5
Rank #615Seat:
250-499DA: Domain Authority
26Revenue:
$50 mil. - $100 mil.Founded:
2011Locations:
3
ISTA Solutions is a full-service BPO provider dedicated to helping your business thrive. We specialize in healthcare outsourcing, bringing years of expertise to staffing agencies, medical billing companies, clinics, DME, laboratories and more. At the same time, we proudly serve a range of other industries – from restaurants to airlines – delivering the same high standards of support across the board. Our comprehensive services cover everything from customer support and patient scheduling to billing, claims processing, recruitment, and back-office operations. With headquarters in New Jersey and major operations in the Philippines and South Africa, we offer the perfect blend of onshore quality and offshore efficiency. When you partner with ISTA, you gain a dedicated extension of your team that is organized, responsive, and committed to your success. We handle the busy work and critical processes behind the scenes, so you can focus on your core business knowing a reliable team has your back.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating3.4/5
Rank #420Seat:
250-499DA: Domain Authority
19Revenue:
$100 mil. - $250 mil.Founded:
2015Locations:
2
Intelliworx Ph is a leading province-based and locally-owned outsourcing center based in Mindoro province, Philippines. We specialize in customer service, virtual assistant services, and business solutions such as administrative support, bookkeeping, digital marketing, social media management, graphic design, video editing and many more. We can also provide specialized roles such as professionals with certain licenses and certifications. We help businesses streamline their operations through effective action plans and reliable team members at very affordable service rates.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating2/5
Rank #2741Seat:
1-49DA: Domain Authority
8Revenue:
$1 mil. - $5 mil.Founded:
2019Locations:
1
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- 2
- 3
- 4
- 5