Outsourcing directory

At H Connect International, we redefine outsourcing by offering a curated partnership model that goes beyond simply tailored solutions. With a focus on quality relationships, continuous value-add, innovation, and best-in-class talent, we build a long-term road map toward achieving our client’s goals. From end-to-end finance and accounting, digital consultancy, digital marketing, to industry-specific BPO solutions, our dedicated team ensures seamless integration and maximum productivity. Experience the difference with H Connect International, your trusted partner in outsourcing excellence.

At Hugo, we build world-class teams to help you scale faster and smarter. We are the largest specialty provider of customer support, technical support, data and AI, moderation, community management, and ML solutions. Whether you are a startup, large e-commerce brand, fintech app, SaaS platform, or digital-native brand looking to scale, we provide the fast, flexible support you need. Hugo operates 365/24/7, offering multilingual support in 60+ languages and across 5 continents. We offer omnichannel support - email, phone, chatbot, live chat, SMS, social media, and in-app messaging - to meet your customers where they are. Hugo agents are trained STEM professionals with industry-specific experience. Best of all, we've mastered your tool stack, so we're ready to work from day one. Hugo places strong emphasis on data security and compliance to ensure we safely serve your clients. We are ISO 27001, HITRUST, and SOC 2 certified, and HIPAA and GDPR compliant. Hugo builds and manages high-performance teams in as little as 2 weeks to enable you to lower support costs without compromising your customer experience. Wherever you need coverage, we build the right team to help you win. Hugo offers a wide range of services, including: •Customer support outsourcing •Technical support outsourcing •Content moderation •Community management •Call center support •Generative AI outsourcing •Back office support •E-commerce support outsourcing •Lead generation/ sales support services •AI & ML model services •Data processing •Bookkeeping outsourcing •Invoicing & billing support •Helpdesk support

We provide every aspect of virtual employee management, recruiting, and human resource functions to help you start, scale, and run your remote team.

LAdmins is not a traditional BPO. We are a remote staffing partner built for companies that want serious cost savings without sacrificing quality or culture. We place dedicated remote professionals in finance, accounting, admin, customer support, operations, IT, and telecom. These are not shared resources. They are fully integrated members of your team. Our difference is simple: long-term talent partnerships over transactional outsourcing. We invest in our people with competitive pay, benefits, and active engagement. The result is stronger retention, better performance, and teams that actually stick. We handle recruiting, HR, compliance, payroll, equipment, and workforce management. You get a fully enabled professional without the overhead or liability. Clients typically save 40 to 70 percent compared to domestic hiring while gaining a committed, high-performing team member. Ethical staffing. Measurable savings. Real integration. That is LAdmins.

At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.

WorkStaff360 specializes in providing high-quality Executive and General Virtual Assistants at competitive rates. Our Executive Assistants, priced at $480/week, can handle C-suite level responsibilities and provide strategic support to business leaders. We also offer General Virtual Assistants at $299/week, perfect for handling administrative tasks, freeing up valuable time for businesses to focus on growth. We differentiate ourselves by offering free access to Olasales CRM and a free productivity monitoring tool, ensuring our clients can track the performance of their assistants in real-time. Our team conducts regular check-ins with clients, and each client is assigned a Dedicated Success Manager to ensure continuous success and satisfaction.

Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and over 1,000 staff dedicated to over 250 international clients, Outsourced specializes in providing professionals of the highest standards who continue to exceed our client’s expectations We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

We’re your strategic partner in business growth. We blend process excellence, deep industry expertise, and digital innovation to deliver smarter, scalable outsourcing solutions that drive measurable results. Our model is human-first, tech-enabled, and performance-driven, designed to elevate service quality at every operational touchpoint.

SoluGrowth offers tailored BPO (Business Process Outsourcing), helping organizations streamline their operations. If you're looking to enhance customer service or improve efficiency, our business process outsourcing services deliver cost-effective and scalable results. Take advantage of our expertise in BPO process outsourcing to streamline your operations, reduce overheads, and start growing your bottom line.

We are a Ghanaian-based BPO service provider that understands the importance of efficiency and effectiveness when running a successful business. Our goal is to provide world-class BPO services and create a fantastic customer experience and a lasting partnership with you.

HGS OSS prides itself in providing a world-class offshore team for medium and large businesses, whether public or private. They aim to take businesses to the next level when it comes to acquiring talents in digital marketing, accounting, customer service, web development, and virtual assistance. HGS OSS office The company has two offices in Manila, both located in business districts. Twenty-Four Seven McKinley Building, located in Bonifacio Global City, lies a few minutes away from Market Market and SM Aura. adding to its convenience, it is also surrounded by residential buildings such as Serendra, venues such as BGC Arts Center and Maybank Performing Arts Theater, high-end restaurants, and banks. Meanwhile, Robinsons Summit Center, its Makati Office, is just right across Ayala Triangle Gardens. its location is known for its convenience with nearby office and residential buildings, recreational spaces, and public transportation. It is accessible by buses traversing EDSA and going PITX. HGS OSS address Brisbane Ground Floor, 108 Wickham Street, Fortitude Valley 4006, PO Box 159 Fortitude Valley Qld 4006 Sydney Level 24, Three International Towers, 300 Barangaroo Avenue, Sydney, NSW 2000, Australia Bonifacio Global City 27th Floor, Twenty-Four Seven McKinley Building, 7th Ave. Corner 24th Street, Bonifacio Global City, Taguig, 1634 Metro Manila, Philippines Makati 31st Floor, Robinsons Summit Center, 6783 Ayala Avenue, Makati, 1200 Metro Manila, Philippines New York The Seagram Building, 375 Park Avenue, Suite 2607, New York City NY 10152 U.S.A.

Wing Assistant is a product-driven managed B2B marketplace matching entrepreneurs and business teams with top-notch remote talent to make delegating recurring work efficient, easy, and secure. Wing Assistant is a managed platform connecting executives with vetted remote talent, freeing up their time for strategic, high-level work. Their assistants take over necessary yet tedious tasks in e-commerce, marketing, sales, real estate, and more. This eliminates a number of employer pain points like paying overhead and hiring for vacancies. You can even automate entire business workflows, without any coding, and with real humans to do the work!

CS-PAC Global BPO is your one-stop shop for remote staffing and outsourcing solutions from the Philippines.

Outsourcing to the Philippines made easy. Platinum Outsourcing is an ISO9001 certified, award winning, trusted and professional outsourcing provider, helping Australian and US based businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey here and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

Since 2008, Select VoiceCom has delivered cost-effective, performance-driven contact center solutions for businesses in the USA, UK, CA, AU, and beyond. We offer 1,500 certified, premise-based, secure workstations in the Philippines. Our college-educated agents excel in IB, OB, B2B, and B2C programs, delivering quality results across various industries and business sizes. Contact us to learn more, and we will happily provide a custom-designed proposal for your consideration at no charge or obligation. Services We Offer We support your business at every stage with services like: · Inbound · Outbound · Back-Office Support · AI Solutions Industry Experience Our team has experience working with clients in: · Healthcare · Retail and E-Commerce · Marketing · Telecommunications · IT · Legal · Energy and Utilities · Media and Communications · Insurance · Education · Financial Services · Real Estate · Hospitality · Automotive · Publishing & Catalog · Consumer Goods & Manufacturing

Hire for quality and reliability - In today’s global marketplace of interconnected businesses and supply chains, expanding your talent pool beyond borders can create a significant competitive advantage. We enable you to harness the power of offshore talent to ensure you benefit from the expertise, commitment, and efficiency that they have to offer. Experience reduced overheads, higher productivity, and the sophisticated skillsets of global professionals under the guidance of Talent Forge.

Instinctools is a leading AI and digital product engineering company with 25+ years of experience. Their services include AI and Machine Learning development, custom software development, BI and Big Data, IoT, etc. Specializing in end-to-end AI integration, they help businesses harness analytics and automation to drive innovation and efficiency.

VAP (VA Platinum) is an Australian-owned offshore staffing and managed services provider based in Cebu City, Philippines. We specialise in delivering co-managed offshore support to Australian businesses, helping them scale efficiently while maintaining high service quality. Our team supports a wide range of industries, with strong expertise in financial services — including financial planning, mortgage broking, accounting, and lending operations — as well as real estate and general business administration. Through structured onboarding, dedicated management, and ongoing training, VAP ensures clients receive reliable, long-term operational support that enhances productivity and client experience. VA Platinum Offices VAP operates from two modern, fully equipped offices located in Cebu and Davao, ensuring secure, professional, and accessible work environments for our offshore staff. Cebu Headquarters — 14th Floor, Filinvest Cyberzone Cebu Tower 1, Lahug, Cebu City Situated within Cebu IT Park, our Cebu office provides a prime business location surrounded by dining options, commercial establishments, and key transport links. The area is known for its safety, accessibility, and thriving business community. Davao Office — Robinsons Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao City Our Davao site is strategically located along a major commercial avenue, offering convenient access to public transport, nearby retail centres, and essential services. The building provides a professional environment that supports team productivity and client operations. VA Platinum Address Filinvest Cyberzone Cebu Tower 1, 14F, Lahug, Cebu City Robinsons Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao

At Platonics, we believe that empowering top talent can transform your business. Imagine building a team of rockstars who will elevate your company and enhance your professional lifestyle—this is your opportunity to make it happen! Whether you’re a business owner, HR manager, team leader, or physician, we’re here to help you assemble the team you’ve always envisioned. And here’s the best part: you could achieve this for about 50% of your current costs! 😉 Let’s take your business to new heights together!

Simply Contact is a European customer support outsourcing company serving clients worldwide, primarily in Europe. Founded in 2013, the company has successfully managed over 100 projects and trained more than 600 agents. Simply Contact values employees by fostering excellent workplace environments and providing ongoing training. With 200-600 employees at any given time and 20 permanent trainers, the company ensures agents are equipped to excel in their roles and handle new challenges. 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 Headquartered in Warsaw, Poland, Simply Contact operates in the UK, Moldova, Romania, Ukraine, and Bulgaria. The company delivers services in over 20 languages, including English, at a high proficiency level. 𝐂𝐨𝐫𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 Simply Contact specializes in a broad range of BPO and call center services, including: - Multilingual and omnichannel customer support - Back-office support - Data entry - Inbound and outbound sales - Technical support - Startup support - Live chat support - Surveys 𝐏𝐫𝐢𝐜𝐢𝐧𝐠 Simply Contact’s pricing varies based on factors such as: The volume of customer requests Communication channels (phone, email, chat, social media) Language requirements The company works closely with clients to create customized solutions tailored to their needs. 𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞 𝐚𝐝𝐯𝐚𝐧𝐭𝐚𝐠𝐞𝐬 Simply Contact stands out with 24/7, year-round availability and a team of specialists with higher education degrees. The company excels in key industries, including: Telecommunications Aviation and travel Finance and banking E-commerce and retail Legal Media and entertainment Healthcare SaaS support Simply Contact consistently achieves high performance metrics, such as answering calls within 120 seconds and maintaining call resolution rates above 95%.

HOPLA offers innovative and transformed remote staffing & services solutions, created out of the modern needs of startups and fast-growing companies, managed by seasoned professionals with decades of experience. We provide end-to-end recruitment, human resource management, operational support, activity and productivity monitoring and reporting, remote infrastructure, and overall account management support to help you scale your team globally at cost-effective rates.

ServiceFirst is a global business process outsourcing (BPO) provider headquartered in Orlando, Florida, with delivery hubs in the Philippines, Costa Rica, and Egypt. We help leading brands scale efficiently by combining human expertise with AI-driven workflows to enhance productivity, accuracy, and customer experience. Our multilingual teams support clients across English, Spanish, Arabic, and other key languages—allowing seamless coverage across time zones and markets. What sets us apart is our ability to maintain exceptionally high employee retention through a people-first culture and structured career development programs, ensuring consistent service quality and institutional knowledge across client accounts. By leveraging automation, conversational AI, and data-enabled performance management, we deliver scalable, cost-effective solutions without compromising the human connection that drives brand loyalty.

DME Service Solutions offers a wide range of call center and consulting services. Within a year, DME has implemented 20 different lines of business (and counting) from back office to voice setup supporting both English and Spanish support with 24/7 coverage. This covers from Order fulfillment (Intake Sales and Reorder), Authorization, and Benefit Investigation, to Pharmacy and Prescriber Relations. DME has a well-versed knowledge of healthcare space like Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other complex processes. Our agents are cross-trained to allow our clients to move resources depending on business needs. Our agents have an average of 4-year Healthcare experience before they get hired at DME.