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4.0/5 • Glassdoor rating


Through Eclaro’s four global delivery centers in Metro Manila in the Philippines, we provide dedicated IT and business professionals hired specifically for your roles. Our customized approach and flexible engagement models enable our clients to boost productivity and lower costs while maintaining operational control. We are dedicated to a singular purpose: providing the right people to meet your needs and solve your business challenges

What Eclaro offers its clients

Our custom outsourcing solution, ECAPTIVE, gives companies the benefits of a traditional captive model without significant overhead and associated risk. Rely on Eclaro to recruit your team, as well as provide facilities and equipment, administrative services, oversight and training.

We'll provide you with regular reports on metrics that matter to you, such as service-level agreements (SLAs), productivity, efficiency, quality and progress. You'll pay only for hours worked, recognizing significant savings over the cost of onshore employees. In addition, you will forgo the cost of healthcare, retirement and other benefits. This type of engagement is ideal for long-term assignments that require continuity in team composition and the integration into your own teams.

How Eclaro outshines the competition

Eclaro helps you find the right people to meet your needs, whether adding to staff, supplementing your team or adding new skills. We are experts at delivering top talent and helping every client exceed their unique goals while saving time and money in the process. Our long tenure with existing clients speaks for itself.

Flexibility - With more than 20 years in the business and a deep bench of recruiting professionals, Eclaro offers a team of experts who develop creative solutions to meet the needs of our clients. We have the skills required to take on large assignments and are equally comfortable helping our clients with smaller requests. We provide the one-on-one attention necessary to ensure that all of your needs are met.

Customization - Every experience is bespoke. We dedicate the time to get to know you, your culture, needs and priorities. We make it our business to understand your industry, company, management team, challenges and opportunities. With an in-depth understanding of your world, we become true partners in developing staffing solutions to help you achieve your goals.

Quality - We attract the right candidates with the right expertise, business knowledge, skill sets and culture fit, coordinate necessary training and provide hands-on oversight that enables our clients to bring the right people onto their teams and save time and money, all while maintaining excellence in service and quality.

Top Talent - Eclaro has a strong global reputation as an employer and recruiter, and a solid track record of recruiting the best of the best. Through our relationships and affiliations with technical schools and universities and our network of industry experts, we are able to access top talent for our clients in myriad industries.

Superior Service - Our management team is only a call, text or email away. Dedicated client success managers are assigned to each client. The active involvement of these individuals ensures that your program runs smoothly, and any needs that you have receive the appropriate attention.

Giving Back: Eclaro's commitment to Corporate Social Responsibility is focused on an overarching goal of improving the future through our actions as a responsible corporate citizen. We strive to make a positive impact on the world in which we live and the people we interact with by:

-Providing educational opportunities for underprivileged children through the Eclaro Academy and our Impact Sourcing Program
-Supporting philanthropic causes in the communities in which we operate
-Promoting environmentally sustainable practices among our employees and suppliers

Eclaro company structure

We are an award-winning IT/BPO firm headquartered in New York City, built on our founders' belief in developing long-term partnerships based on earning every client's trust every day, adding value to their business and helping drive their success.

Sample highlight service offering of Eclaro

One Size DOES NOT Fit All! Eclaro Creates a Custom Program for Every Client!

-Dedicated resources hired specifically for your roles
-Flexibility in number of resources - start with one, ramp up as necessary
-Our staff works YOUR hours ("follow the sun" or any shift you desire)
-Dedicated management
-Save 50% to 70% over onshore costs


450 Seventh Avenue, Suite 1102, 10123, New York, NY

Public or Private


Seats or staff



$25 mil. - $50 mil.

  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Financial Services
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • IT Services and IT Consulting
  • Manufacturing
  • Media Publishing
  • Non Profit
  • Others
  • Pharmaceutical
  • Public Utilities
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Utilities



Jeff Metz

Year Founded


Countries of fulfillment
  • Canada
  • Philippines
  • United States
  • Admin Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Software & Application Development
  • Specialized BPO Vertical
Contact information


About Eclaro: Review and comparison

With its headquarters in New York City, New York, Eclaro is an international leader in IT and business consulting via Business Process Outsourcing (BPO). Since 1999, Eclaro has helped clients face business challenges by focusing on four BPO models: Consulting, Professional Hire, Global Delivery, and Data & Analytics.

By adopting a relationship-based approach to their consultations with clients, Eclaro delivers working strategies. Clients’ needs will always be met and often exceeded.

Eclaro has many locations across the US, Canada, and the UK. In 2009, Eclaro expanded to the Philippines, where they now have three Global Delivery centers in Metro Manila. Worldwide, they employ over 1,100 skilled professionals and have reported revenue of $25-50 million (USD).

Eclaro Outsourcing

Eclaro’s foundational business values support its four-pronged range of services. The offices in the Philippines focus on their Global Delivery services.

They also offer Consulting services provided by carefully curated professionals in Technology, Operations, and Sports.

Eclaro’s Professional Hire services accommodate recruitment when clients’ staffing needs are permanent. Clients can rely on Eclaro to maintain a searchable database of highly qualified executives and professionals. 200+ knowledge workers make up Eclaro’s Big Data and Enterprise Analytics team. They can provide valuable insights clients may otherwise miss.

Eclaro’s BPO services and pricings

Eclaro is proud to offer these services:

  • Recruiting
  • Staff augmentation
  • Contract labor
  • Managed services
  • IT solutions
  • Permanent placement
  • Retained search
  • Consulting
  • Data analysis
  • Vendor Management System

The industries served include Financial Services, Technology, Manufacturing, Pharma & Life Sciences, Consumer goods, Insurance, and Utilities.

Eclaro’s pricing

Prices can vary widely. They do not, however, require a minimum resource needed to procure their services. They do provide free consultations and informational chat services on their website.

How Eclaro outshines its competition

Eclaro’s relationship-based approach to clients nurtures a client-centric focus. Putting the client first in all aspects of the process ensures ongoing success over all competitors.

Eclaro’s clients include 40 companies on the Forbes 1000. Those highly successful companies get a chance to give back when they form a relationship with Eclaro. Since November 2013, Eclaro Academy has been providing free education to underprivileged Filipino children. 

Eclaro’s Impact Sourcing Program gives clients three sponsorship opportunities: Nine years of grammar school, four years of high school, and four years of college. Eclaro Academy is a technology-oriented institution and offers six college majors.

Key executives

Daniel Sung Park (Founder, President, and CEO)

Daniel Sung Park has a BA in English from Rutgers University and an MBA from New York University. After obtaining his MBA, he founded Eclaro, and he remains its President and CEO.

Patrick Azanza (COO)

Dr. Patrick Alain Azanza has worked at Eclaro since 2013. His previous work experience includes being Senior VP and COO at AMA Group as well as being the Director for Human Resources Department at the University of the Philippines.

Eclaro reviews and comparisons

There are currently no reviews of Eclaro’s services available online. The ones they have received on employment sites are glowing. With 60 reviews, they have a 5-star rating on GlassDoor and a 3.8 on Indeed with 29 reviews.

Eclaro’s contact information

Eclaro’s main headquarters is located in:

450 Seventh Avenue, Suite 1102, 10123, New York, NY

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 6466952929.


Eclaro news, podcast & articles

Eclaro videos & images

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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