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4.5/5 • Glassdoor rating


ChatPandas company structure

ChatPandas simplifies the complexity of omni-channel customer support so that your customers only experience seamless, dedicated attention. Whether it's call center, email, managed live chat, or tier 3 tech support – our holistic approach ensures consistent, quality interactions across all channels. Dive right in with ChatPandas and let the intricate mechanics work in the background, invisible to your customers yet delivering superior results.

With ChatPandas, every channel is an opportunity for a personalized conversation. Centralized data and interactions mean our experts are always informed, making support fast and personalized.

ChatPandas embodies a forward-thinking vision, pioneering customer support services and a commitment to round-the-clock excellence. Born out of a desire to redefine customer experience, ChatPandas champions businesses, from thriving enterprises to budding startups. Our belief? Every company, regardless of size or sector, deserves top-tier customer interactions. Celebrating over 1 million satisfied customers, ChatPandas is a testament to transformative customer service. Headquartered in a nexus of innovation and with a global footprint, our mission is to keep businesses and customers connected harmoniously. Discover more at


90 State Street STE 700 office 40, 12207, Albany, NY

Public or Private


Seats or staff



$5 mil. - $10 mil.

  • Consumer Services
  • Education
  • Food & Beverage
  • Healthcare
  • Hospitality
  • Legal
  • Others
  • Real Estate
  • SaaS
  • Travel


Year Founded


Countries of fulfillment
  • Pakistan
  • Turkey
  • United Kingdom
  • United States
  • Customer Service
  • Full service BPO
  • Outsourcing Consultancy
Contact information

+1 636 266 6105

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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