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Park Ridge Answering Service

0.0/5 • Glassdoor rating


Park Ridge Answering Service is dedicated to answering your calls quickly, professionally and courteously. Our business is to accurately record and deliver your messages 24/7.

We give your company the convenience of a receptionist without the additional cost of a full time employee, office or expensive telephone system.



Public or Private


Seats or staff



$1 mil. - $5 mil.






Year Founded


Countries of fulfillment




Contact information


About Park Ridge Answering Service: Review and comparison

Park Ridge Answering Service, also known as ATS Park Ridge Exchange, answers calls 24/7. Its agents train to answer calls quickly, professionally, and courteously. This business process outsourcing (BPO) service company provides the “convenience of a receptionist without the additional cost of a full-time employee, office, or expensive telephone system.”

Located in Rochester, New York, Park Ridge Answering Service has been in business since 1970.

Park Ridge Answering Service Outsourcing

Park Ridge Answering Service established roots in Rochester approximately 50 years ago. Today, its technology enables the company to offer its services worldwide.

Park Ridge Answering Service falls under the telephone answering services umbrella. Manta estimates show the company has annual revenue of $1,054,197 and employs a staff of approximately 25.

This BPO firm offers full customization based on the client’s needs. Employees are trained on each client’s business to professionally answer questions and “accurately record and deliver messages 24/7.” 

Park Ridge Answering Service’s BPO services and pricings

Park Ridge Answering Service provides a variety of customized services to each customer. Among the services the firm provides for its customers are:

  • Live operators 24/7
  • Inbound call center
  • Medical answering
  • Remote receptionist
  • Emergency dispatch
  • Voice logger
  • Custom voicemail
  • Disaster backup
  • Toll-free numbers

Park Ridge Answering Service offers its services worldwide to service-related organizations, including the following:

  • Attorneys
  • Government agencies
  • HVAC companies
  • Medical practices
  • Mortuaries
  • Nonprofits
  • Physicians
  • Property management companies
  • Tech companies
  • Veterinarians

Park Ridge Answering Service’s pricing

According to Park Ridge Answering Service’s website, “Depending on how you decide to use our service, certain features we offer can help you with substantial savings in your monthly charges. We will point these features out at the time of set up.”

Call Park Ridge Answering Services at (585) 723-6600 (1-800-681-6050) or visit for a custom quote.

How Park Ridge Answering Service outshines its competition

Park Ridge Answering Service answers calls quickly; the company’s goal is to answer “over 90% of all phone calls within three rings.” The BPO firm is hands-on, ensuring its service is “a level above the competition.”

Park Ridge Answering Service uses an award-winning call management system that allows it to customize its clients’ services. Operators are trained specifically on the client’s business. Clients can select how to receive their messages, for example, via text, email, voice, or fax. Multiple people in the client’s business can all receive the same messages, all delivered in each person’s preferred format.

Key executives

Robert J. Castle (Principal)

Jonathan Mitchell (Principal)


Park Ridge Answering Service reviews and comparisons

Park Ridge Answering Service becomes an extension of its client’s business, allowing the client to focus on its business.

We do not have reviews for Park Ridge Answering Service currently available, but we suggest comparing the firm to other small BPO providers in the Rochester area. Competitors would be small, privately-owned companies with similar annual revenue profiles.

Park Ridge Answering Service’s contact information

Park Ridge Answering Service’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

LinkedIn N/A
Facebook N/A

In addition, you may email them at [email protected] or call 585.723.6600.

Park Ridge Answering Service news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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