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Founded in 1999, Dexcom, Inc. is the leader in transforming diabetes care and management by providing Continuous Glucose Monitoring (CGM) technology to help patients and healthcare professionals better manage diabetes.

Since their founding, the company has focused on better outcomes for patients, caregivers, and clinicians by delivering innovative and actionable solutions.

Dexcom’s product platform includes wearable sensor technology, wireless technology, software and mobile apps, and data tools for patients. Dexcom’s CGM technology is currently available in 46 countries.

Supported by our core values – Listen, Serve with Integrity, Think Big, and Be Dependable – they also aim to expand its global presence to further empower communities to take control of diabetes.

The company launched a new site in the Philippines called Manila Global Business Services (GBS) to support our rapid growth and to better serve our expanding patient base. The Manila GBS is composed of highly talented individuals supporting the global platform to scale up Dexcom’s capabilities in Customer Advocacy, Technical Support, and Financial Services.



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$1 to $2 billion (USD)




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Jessica Shields, Vice President

Year Founded


Countries of fulfillment




Contact information

(888) 738-3646

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About Dexcom: Review and comparison

Dexcom Inc was founded in 1999 and has become a leader in providing Continuous Glucose Monitoring (CGM) technology, transforming the care and management of diabetes, and helping healthcare professionals and patients better manage the condition.

They focus on providing improved outcomes for clinicians, caregivers, and patients by delivering actionable and innovative solutions.

Currently available in over 40 countries, Dexcom proudly offers a product platform that includes data tools, software, mobile apps, wireless technology, and wearable sensor technology.

Dexcom Outsourcing

Dexcom adheres to four core values: Listen, Serve with Integrity, Thing Big, and Be Dependable. These values have helped this medical device provider expand its presence globally. The company seeks to empower communities to take the driver’s seat in controlling diabetes.

The company has opened a new, Philippines-based site known as Manila Global Business Services (GBS) to support its speedy growth and to offer improved service to its ever-growing base of patients. The Manila GBS is staffed with well-trained, talented team members who support the world-wide platform to increase Dexcom’s reach and proficiency in financial services, customer advocacy, and technical support.

Dexcom’s BPO services and pricings

This company offers an array of products that work together to create an integrated system for diabetes management. These products include the following:

  • The Dexcom G6 CGM System
  • CLARITY Reporting Software
  • Mobile and Smart Watch Apps
  • A Follow App for Friends and Family
  • CARE Diabetes Coaching
  • 24/7 Global Technical Support

Working in tandem, these products provide patients with the ability to take absolute control of managing Type 2 diabetes. The system requires no blood testing, so finger sticks are eliminated. 

The app-based components of their system provide customizable alerts and alarms and allow patients to share their glucose data with up to ten followers.

Dexcom’s pricing

The Dexcom G6 CGM System costs approximately $400 for the receiver, $300 for one transmitter, and $420 for a 30-day supply of sensors.

Medicare covers some costs for qualified patients, as do some health insurance plans.

How Dexcom outshines its competition

Unlike traditional Blood Glucose Meters (BGM), Dexcom’s G6 CGM System eliminates the need for finger sticks and offers the ability to monitor glucose numbers and trends in real-time. Tests have shown this type of system is the most effective at reducing A1C over time, with Type 1 patients seeing an average reduction of 1.3%.

This system also can also reduce time spent in hypoglycemia.

The Dexcom G6 CGM System also provides night monitoring with alerts that can warn patients of approaching low levels.

Key executives

Jessica Shields (Vice President)

Jessica Shields has served as Vice President at Dexcom since September of 2020. Before that, she was the Senior Director of International Business Operations for two years.

Shields completed a bachelor of business in economics degree at the University of Queensland in 2017. She has also served in executive positions in several financial institutions.

Dexcom reviews and comparisons

Dexcom users rave about the ease of use of its CGM system. They appreciate the lack of finger sticking and the consistent flow of data that makes diabetes easier to manage. 

Dexcom’s contact information

Dexcom’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (888) 738-3646.


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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