Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • ConnectOS is a leading global offshoring partner. We help large enterprises and small businesses boost productivity and reduce resourcing costs by up to 70%. We do offshoring differently. Our Integrated Resourcing solutions flex with your business: adjust resourcing levels at short notice, any time. No lock-in contracts, no fixed charges, no hidden fees. ConnectOS is a top-rated employer of choice and the industry leader in IT and workplace security, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories. Our team are experts in developing offshore strategies that streamline operations and augment current capability. We’ll provide you with cost-benefit analysis, budget projections and transition plans, so you can make the right decision for your business. ConnectOS creates individual job descriptions for every role, in partnership with you. We recruit from our extensive talent pool against stringent sourcing criteria, shortlisting exceptional candidates. You make the final decision on your new hire. We’ll hand-select the right skills and experience for your business, and integrate employees as a seamless extension of your core team. Your offshore employees are aligned to your brand values and work directly for you. You manage your employees’ day-to-day work, and we take care of the rest: onboarding, HR, legal, facilities, technology, IT security and compliance. Our simple pricing structure is transparent and 100% all-inclusive, including: salaries, taxes, benefits and all support costs.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.8/5

    Rank  #415
    • Seat:

      1000-4999
    • DA: Domain Authority

      17
    • Revenue:

      $100 mil.
    • Founded:

      2018
    • Locations:

      4
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2009
    • Locations:

      -
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
  • At Midwest Global Marketing and Billing LLC, we are more than just a BPO provider — we are your strategic partner in streamlining business operations and driving efficiency. Our Business Process Outsourcing (BPO) solutions are designed to help businesses of all sizes focus on what they do best, while we handle the critical yet time-consuming back-office functions. With a team of skilled professionals, cutting-edge technology, and a client-centric approach, we specialize in delivering tailored services that fit the unique needs of your business. Whether it's customer service, data management, billing, or lead generation, our solutions are built to optimize your processes, reduce operational costs, and improve productivity. We don’t just aim to provide services; we strive to enhance your overall business efficiency by aligning with your goals. Our flexible service models, transparent communication, and focus on quality assurance ensure that your business runs smoothly, allowing you to focus on growth and innovation. From small businesses to large enterprises, we are committed to delivering exceptional results and maintaining a long-term partnership that supports your success.

    Sectors
    • Back Office Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    Rank  #2658
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2020
    • Locations:

      1
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  • Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.4/5

    Rank  #864
    • Seat:

      100-249
    • DA: Domain Authority

      11
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2016
    • Locations:

      2
  • We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1180
    • Seat:

      100-249
    • DA: Domain Authority

      9
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2015
    • Locations:

      1
  • We are a Ghanaian-based BPO service provider that understands the importance of efficiency and effectiveness when running a successful business. Our goal is to provide world-class BPO services and create a fantastic customer experience and a lasting partnership with you.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2566
    • Seat:

      1-49
    • DA: Domain Authority

      6
    • Revenue:

      Unknown
    • Founded:

      2018
    • Locations:

      2
  • Talanta Global helps you find the talent you need to fuel your business growth. We connect U.S.-based businesses with top-tier talent from Kenya in finance and accounting, digital marketing and advertising, logistics and supply chain, data annotation, and administrative assistance.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2024
    • Locations:

      -
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  • WorkStaff360 specializes in providing high-quality Executive and General Virtual Assistants at competitive rates. Our Executive Assistants, priced at $480/week, can handle C-suite level responsibilities and provide strategic support to business leaders. We also offer General Virtual Assistants at $299/week, perfect for handling administrative tasks, freeing up valuable time for businesses to focus on growth. We differentiate ourselves by offering free access to Olasales CRM and a free productivity monitoring tool, ensuring our clients can track the performance of their assistants in real-time. Our team conducts regular check-ins with clients, and each client is assigned a Dedicated Success Manager to ensure continuous success and satisfaction.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    5/5

    Rank  #1519
    • Seat:

      1-49
    • DA: Domain Authority

      16
    • Revenue:

      Unknown
    • Founded:

      2020
    • Locations:

      1
  • Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    2/5

    Rank  #2612
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      1
  • Prescribe Digital is the trading name of InventAsia Limited (a British owned international group)  within the healthcare sector. Prescribe has over 20 years’ experience of working with the NHS and  private hospitals in the UK, as well as other healthcare providers worldwide. The group specializes  in business transformation through technology, software development, and outsourcing solutions.  Operating in the UK, Australia, Hong Kong, Ireland, Middle East, New Zealand, and the Philippines 

    Sectors
    -
    Glassdoor rating

    3.6/5

    Rank  #1106
    • Seat:

      500-999
    • DA: Domain Authority

      11
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2005
    • Locations:

      -
  • Vintazk Outsourcing is a Zamboanga-born innovator redefining global outsourcing through our unique Culture+Code framework. We blend Mindanao's rich talent pool with cutting-edge automation to deliver: ✓ Cost Efficiency AI-optimized workflows reducing operational expenses by 30-45% ✓ Tech-Powered Humanity Hybrid teams where cultural intelligence meets cloud infrastructure ✓ Globally Scalable, Locally Rooted A 24/7 service hub anchored in Zamboanga’s skilled workforce Our Operational DNA 🔹 Service Delivery Engine Proprietary quality control systems maintaining 99.4% SLA compliance 🔹 Shared Services Advantage Centralized HR, IT, and compliance teams scaling with your needs. We also established a strong reputation for serving high-touch, high-urgency industries. We don’t just support global businesses – we become your strategic extension, combining Zamboanga’s work ethic with Silicon Valley-grade tech agility.

    Sectors
    • Agency Contract Partner
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #1949
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • At Finsmart, we Accelerate Growth by empowering businesses with best-in-class offshore talent with technology-driven accounting solutions. Since 2007, we have helped 300+ clients, including 100+ accounting firms, solve capacity challenges and scale their accounting and finance teams with ease. Built on smart and tech-savvy talent, we focus on delivering client-centric solutions that unlock efficiency, streamline financial operations, and drive scalability. With a future-ready approach, we empower businesses to scale seamlessly and achieve sustainable success. Our groundbreaking Accounting Seat™ model redefines outsourced accounting with a subscription-based, plug-and-play approach—delivering pre-vetted, pre-qualified professionals who integrate seamlessly into your firm’s workflow, enabling faster, smarter, and more reliable growth.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • In response to evolving market trends and growing customer demands, Brobizco LLC proudly introduces Snapscale—the newest arm of our organization. Snapscale is a HIPAA compliant Business Process Outsourcing (BPO) provider offering a comprehensive range of services designed to empower your business. We deliver high-quality customer support, ensuring exceptional brand satisfaction while providing on-demand, scalable solutions to meet your customers’ needs. With a focus on reducing operational costs and maintaining the highest standards of data security and compliance, Snapscale is your trusted partner for growth and efficiency.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    4.3/5

    Rank  #987
    • Seat:

      1-49
    • DA: Domain Authority

      22
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • Work for Impact is the next generation of BPO, delivering lower costs, better talent, and unparalleled agility. Operating globally, Work for Impact assembles hand-selected teams from a 10M+ talent pool spanning 192+ countries. Instead of following a one-size-fits-all model, the firm builds cost-effective, custom-built teams, unique to each client’s needs and goals. Trusted by hundreds of enterprises, non-profits, and startups – for everything from customer service to back-office accounting and much more.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      -
    • Locations:

      -
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
  • We provide one-stop outsourcing services and solutions for global and local brands.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    3.5/5

    Rank  #1016
    • Seat:

      250-499
    • DA: Domain Authority

      20
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      1999
    • Locations:

      1
  • Simply Contact is a European customer support outsourcing company serving clients worldwide, primarily in Europe. Founded in 2013, the company has successfully managed over 100 projects and trained more than 600 agents. Simply Contact values employees by fostering excellent workplace environments and providing ongoing training. With 200-600 employees at any given time and 20 permanent trainers, the company ensures agents are equipped to excel in their roles and handle new challenges. 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 Headquartered in Warsaw, Poland, Simply Contact operates in the UK, Moldova, Romania, Ukraine, and Bulgaria. The company delivers services in over 20 languages, including English, at a high proficiency level. 𝐂𝐨𝐫𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 Simply Contact specializes in a broad range of BPO and call center services, including: - Multilingual and omnichannel customer support - Back-office support - Data entry - Inbound and outbound sales - Technical support - Startup support - Live chat support - Surveys 𝐏𝐫𝐢𝐜𝐢𝐧𝐠 Simply Contact’s pricing varies based on factors such as: The volume of customer requests Communication channels (phone, email, chat, social media) Language requirements The company works closely with clients to create customized solutions tailored to their needs. 𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞 𝐚𝐝𝐯𝐚𝐧𝐭𝐚𝐠𝐞𝐬 Simply Contact stands out with 24/7, year-round availability and a team of specialists with higher education degrees. The company excels in key industries, including: Telecommunications Aviation and travel Finance and banking E-commerce and retail Legal Media and entertainment Healthcare SaaS support Simply Contact consistently achieves high performance metrics, such as answering calls within 120 seconds and maintaining call resolution rates above 95%.

    Sectors
    • Agency Contract Partner
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #499
    • Seat:

      500-999
    • DA: Domain Authority

      31
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2013
    • Locations:

      1
  • Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com

    Sectors
    • Admin Support
    • Customer Service
    • Output Based
    Glassdoor rating

    3.2/5

    Rank  #562
    • Seat:

      1-49
    • DA: Domain Authority

      24
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      -
  • Afrishore is a South African-based BPO company delivering high-quality, cost-effective outsourcing solutions to clients across the U.S., U.K., and beyond. We specialize in customer service, sales support, debt collection, and back-office functions—offering 24/7 multilingual support tailored to your business needs. What sets us apart is our people. Afrishore is privately owned, owner-run, and fully managed by a hands-on leadership team with decades of global experience. We take pride in building long-term partnerships based on trust, performance, and a shared commitment to excellence. Whether you’re looking to scale, reduce costs, or improve service quality, Afrishore is the partner that delivers.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2016
    • Locations:

      -
  • At Rootstack, we strive for excellence every step of the way. We provide high-quality technology and software outsourcing services and create outstanding digital experiences. Together with an expert team of creatives and engineers, we help companies in Latin America, the United States and Canada, like Hyundai, Caterpillar, Heineken, WPP, Global Bank and The Vitamin Shoppe.

    Sectors
    • Agency Contract Partner
    • Build Operate Transfer
    • It Services And It Consulting
    • See all
    Glassdoor rating

    4.4/5

    Rank  #388
    • Seat:

      100-249
    • DA: Domain Authority

      33
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      2
  • BetterSupport.io is your partner for quality-driven outsourcing, not just cost-cutting. We help you scale with dedicated, full-time remote staff from the Philippines, handpicked to work inside your systems like true in-house team members. No shared agents. No platform learning curves. Just reliable, long-term talent - hired fast, fully managed, and saving you up to 70% on staffing costs. Our clients range from fast-growing startups to established companies across the US, Europe, and Australia. Whether you need one team member or ten, we’re built to scale with you. Let us show you how outsourcing can be simple, flexible, and effective.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2732
    • Seat:

      1-49
    • DA: Domain Authority

      -
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • At WorkQC+, we're not just a call center company; we're your partner in delivering exceptional customer experiences. With branches strategically located in Australia and the Philippines, we bring a unique blend of cultural insights and multilingual capabilities to serve your diverse customer base.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2208
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      1
  • AIM delivers results-driven outsourcing solutions from Colombia. Access a talented pool of professionals, reduce operational costs, and increase efficiency with our tailored services. We specialize in BPO, Marketing and Architectual services and provide seamless integration, allowing you to scale your business effectively and achieve your strategic objectives. With almost 5 years of experience serving clients in the US market, AIM has a proven track record of delivering exceptional results. Our success is rooted in the exceptional talent pool we access in Colombia. We carefully select highly skilled professionals with strong English language proficiency, relevant industry expertise, and a deep understanding of US business culture. This ensures seamless collaboration and top-tier service for our clients.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      2 MILLION
    • Founded:

      -
    • Locations:

      -
  • Sectors
    -
    Glassdoor rating

    4.4/5

    Rank  #986
    • Seat:

      1000-4999
    • DA: Domain Authority

      17
    • Revenue:

      $10 mil. - $20 mil
    • Founded:

      2017
    • Locations:

      5
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