• 4,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Articles » Toxic managers: 7 types and how they threaten your business

Toxic managers: 7 types and how they threaten your business

Toxic managers 7 types and how they threaten your business

Toxic managers don’t just damage morale; they quietly sabotage your entire operation. As a business leader, you’re responsible not only for hiring and developing talent but also for protecting your workplace from internal threats.

This blog discusses the seven types of toxic managers and how each poses a serious threat to your business.

Why your business should address toxic managers

Toxic managers can have a serious and lasting impact on your business. When their behavior is ignored or tolerated, the workplace can become a source of stress.

Teams stop performing at their best because they constantly feel fear, humiliation, and loss of control.

Your top employees will leave, and when they do, they take their experience with them. Eventually, your business productivity drops, and your company starts gaining a reputation for being a difficult place to work.

If you want to build a workplace that attracts high performers, addressing toxic behaviors needs to be a clear priority.

Get 3 free quotes 4,000+ BPO SUPPLIERS
Why your business should address toxic managers
Why your business should address toxic managers

How to identify toxic managers in an organization

Toxic leaders don’t always look like villains—some are subtle manipulators. But the red flags are always there, and you just need to know what to look for.

Here’s how you can spot toxic managers in your business:

  • Frequent employee complaints, especially ones that sound eerily similar
  • High turnover rates within a specific team or department
  • Drops in employee engagement scores, productivity, or overall team morale
  • Signs of power hoarding or control issues
  • A manager who consistently takes credit but never shares recognition with the team

Also, pay attention to more subtle indicators:

  • Who avoids eye contact in meetings?
  • Who seems unusually quiet or withdrawn around certain leaders?
  • Which teams appear disengaged or emotionally drained?

Often, the truth is shared in whispers. Look closely at employees who lower their voices in the break room or pause when a certain manager walks by. The patterns are there if you’re willing to look closely and ask the right questions.

Don’t rely solely on anonymous feedback forms to catch these patterns. Use a combination of structured employee interviews, 360-degree employee interviews, and performance trend data to get a clearer picture.

7 destructive types of toxic managers

Different managers cause different kinds of damage, and knowing what you’re up against makes all the difference in how you intervene.

Here are seven of the most common types of toxic managers and how businesses can spot them before the damage spreads.

Get the complete toolkit, free

1. The micromanager

Micromanagement often goes unnoticed in its early stages. It’s easy to dismiss a manager as simply being “thorough,” “meticulous,” or “just trying to help.”

However, this behavior is usually rooted in a deeper need for control.

Micromanagers tend to believe that unless they’re involved in every detail, things will go wrong. They closely monitor employees, double-check every step, and may even redo work just to feel in control.

Instead of building a capable and confident team, these toxic managers end up creating one that is anxious, hesitant, and overly reliant on their input.

As a result, your business’s productivity slows down. Employees spend more time waiting for approvals and second-guessing decisions than actually getting meaningful work done.

How businesses can spot micromanagers:

  • Teams led by a micromanager rarely take initiative or propose new ideas
  • There are frequent project slowdowns due to bottlenecks in approval
  • Department employees appear disengaged or overly cautious.
  • Staff express frustration about not being trusted to handle tasks
  • High performers request transfers or resign without much notice

2. The credit grabber

Credit grabbers are toxic managers who take personal credit for accomplishments that belong to the whole team. They make it seem like every win was because of them, even when their actual contribution was small or none at all.

This kind of behavior can destroy team morale. When employees work hard but don’t get the recognition they deserve, they start to feel undervalued. This can lead talented people to leave the company altogether.

Worse, when credit grabbers are left unchecked, it creates a culture where people focus on self-promotion instead of collaboration.

For any business that wants to grow and succeed, this is a serious problem, as a strong team culture should be built on trust, fairness, and shared success.

How businesses can spot credit grabbers:

  • Team members rarely receive direct praise in company-wide settings
  • Managers present team results using “I” more than “we”
  • Employees feel overlooked or unacknowledged for major wins
  • There are only a few internal promotions from within their team
  • Feedback from exit interviews points to recognition issues

3. The bully boss

Bully bosses use fear and intimidation to manage. They may shout, shame, or single out team members to assert authority.

These toxic managers believe being aggressive gets results, but what they do is create a toxic work environment where employees feel unsafe and demoralized.

And not all bullying is loud. Some bully bosses use passive-aggressive comments or backhanded compliments to belittle employees without directly confronting them.

For example:

  • “Wow, I didn’t expect you to actually get that done on time.”
  • “You did pretty well…for someone with your background.”
  • “Next time, let’s aim for something more professional-looking.”
  • “Interesting approach. I wouldn’t have done it that way, but sure.”

Even if output seems steady, companies with bully bosses risk long-term damage to employee well-being, retention, and reputation.

How businesses can spot bully bosses:

  • Teams under them have high turnover or burnout rates
  • HR receives repeated informal complaints or signs of conflict
  • There’s tension or fear during team meetings
  • People hesitate to speak honestly
  • Productivity is inconsistent  

4. The narcissist

Narcissistic managers crave attention and admiration, and they often manipulate situations to keep the spotlight on themselves.

While they may talk a good game in meetings or presentations, their actual contributions are usually surface-level or self-serving.

The danger lies in their ability to twist narratives. When things go well, they position themselves as the sole reason for success. When things fall apart, they’re quick to point fingers.

These toxic managers avoid accountability, ignore feedback, and surround themselves with people who flatter them rather than challenge them. This creates a dysfunctional team culture where real collaboration is replaced by fear of saying the wrong thing.

How businesses can spot narcissistic managers:

  • Teams experience favoritism, with a few employees getting special treatment
  • Honest feedback or concerns rarely move up the chain
  • The manager deflects blame and downplays mistakes
  • Team dynamics are tense, and collaboration is low
  • Promotions or recognition are based more on loyalty than merit

5. The disengaged leader

Disengaged leaders are toxic managers who show up physically, but mentally, they’re somewhere else. They avoid hard conversations, delay decisions, and leave their teams directionless.

A disengaged manager may say, “Just figure it out, I trust you!” not out of genuine empowerment, but because they don’t want to be bothered.

While they may not seem aggressive or controlling, their absence of leadership is just as damaging. Employees are often unsure of priorities, project goals, or even where they stand in the team.

As a result, the team is stuck in autopilot mode, doing just enough to get by, but never growing. 

7 destructive types of toxic managers
7 destructive types of toxic managers

How businesses can spot disengaged leaders:

  • Departments lack long-term goals or strategic direction
  • Teams rarely get one-on-one check-ins or performance reviews
  • Projects stall due to unclear priorities or unresponsive leadership
  • Employees report feeling “on their own” or unsupported
  • There’s minimal collaboration, and morale stays flat or declining

6. The “play favorites” boss

A favorites-playing boss might dismiss one employee’s idea in a meeting but applaud the same idea when it’s repeated by someone in their “circle.”

Or, they might approve remote work for one person but deny it to others with similar roles.

Favoritism isn’t always obvious. It can show up in who gets invited to key meetings, who’s trusted with high-visibility projects, or even whose ideas get taken seriously.

These toxic managers create division within teams, leaving others feeling sidelined, no matter how hard they work. When businesses allow this behavior to continue, they risk losing top performers who feel overlooked.

How businesses can spot managers who play favorites:

  • Small groups repeatedly get promotions, praise, or high-impact work
  • Strong contributors are consistently passed over without explanation
  • Feedback from the team includes concerns about bias or unfair treatment
  • Employee engagement drops in departments led by this manager
  • There’s a noticeable “us vs. them” feeling in the team

7. The inconsistent manager

Inconsistent managers are some of the hardest toxic managers to pin down because their behavior is all over the place. One day they’re approachable and supportive, the next, they’re dismissive and distant.

An inconsistent manager might approve a project direction on Monday, only to backtrack by Friday and say they “never signed off on that.” These contradictions lead to frustration, burnout, and a loss of trust.

Employees under this type of management often feel like they’re walking on eggshells, unsure of how their work will be received or what the manager wants.

For businesses, this kind of management style slows everything down. Employees spend more time decoding mixed signals than focusing on their tasks and meeting deadlines.

How businesses can spot inconsistent managers:

  • Teams report a lack of clear direction or shifting goals
  • The same issue gets handled differently depending on the day
  • Managers give different answers to the same question, depending on who asks
  • Team members are unsure what to prioritize because direction keeps changing

Hold toxic managers accountable to safeguard your culture

It’s not enough to just acknowledge that you have toxic managers in your firm. You need to hold them accountable.

Otherwise, your silence sends a message: Bad behavior is tolerated here. That’s how you lose not just employees, but your business’s integrity.

If someone is undermining your culture, address it with the same seriousness as missed KPIs or budget overruns. Keep in mind that a business that values long-term success breeds great leaders and can’t allow toxic leadership to stay in the building.

Make the call, face the discomfort, root out the rot, and show that you’re serious about building a workplace where excellence doesn’t come at the cost of well-being.

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
4,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 4,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 4,000 firms
  • Simple
  • Transparent
Banner Image