• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Articles » Quality assurance engineer: Ensuring product excellence

Quality assurance engineer: Ensuring product excellence

Quality assurance engineer Ensuring product excellence

Customers need top-notch products and services that fulfill their requirements and expectations. If firms do not meet specific customer demands, their clientele will likely migrate to a rival offering higher-quality services.

Quality products and services are essential for businesses to achieve a competitive edge, create brand recognition, and increase ROI.

In addition, to satisfy the demands and expectations of consumers, businesses must invest in quality assurance procedures. A quality assurance (QA) engineer ensures that goods or services adhere to the organization’s quality requirements.

This article discusses the quality assurance engineer’s duties and responsibilities, the qualities employers should look for in a QA engineer, and how a QA engineer improves product quality.

What is quality assurance?

Quality assurance (QA) checks if a service or commodity meets or exceeds standards. Establishing guidelines and procedures is necessary to achieve the intended quality, and this is a part of the main functions of a quality assurance engineer. 

Quality assurance involves the following phases:

Get 3 free quotes 2,300+ BPO SUPPLIERS
  • Defect detection
  • Root-cause analysis
  • Corrective action implementation

Quality assurance engineer: Roles and responsibilities

A quality assurance engineer ensures the product or service meets the desired quality standards.

Quality assurance engineer Roles and responsibilities

The following are the common roles and responsibilities of a quality assurance engineer:

Create test plans and test cases

A quality assurance engineer’s function includes developing test strategies and scripts. The testing approach is documented as a test plan, while the procedures to test a specific feature or capability are documented as test cases.

This is to look for potential problems so the creators of products can think of an immediate alternative and minimize risks in the final product.

Conduct functional and non-functional testing

A quality assurance engineer performs functional and non-functional testing.

  • Functional testing – Entails evaluating a product or service’s features and functions to ensure they perform as intended.
  • Non-functional testing – The product’s performance, security, and usability are tested in this area.

Identify and document defects

Part of the quality assurance engineer’s role is identifying and documenting defects. Defects are problems or issues that prevent a product or service from meeting intended quality standards. 

After identifying and documenting product defects, the QA engineer creates a report and discusses it with the concerned department.

Get the complete toolkit, free

Collaborate with the development team

The quality assurance engineer collaborates with the development team to discuss product defects and to guarantee that the product meets high-quality standards.

QA engineers also assist product development teams in resolving problems and errors by giving comprehensive guidance.

What should companies look for in a QA engineer?

Companies should look for the following qualities in a quality assurance engineer:

Strong analytical skills

Employers should look for a quality assurance engineer who can examine the product or service to spot flaws quickly and figure out what went wrong.

The ability to think critically and rationally is essential for a quality assurance engineer to find and fix problems. This skill is crucial for feeding that information back to the development team to help them make the product better.

Attention to detail

Employers must also look for a quality assurance engineer who pays close attention to detail — ensuring that all flaws are recognized immediately. This is to guarantee that all problems are rectified before the product or service is issued.

The quality assurance engineer must also be able to examine test plans and cases to verify that they cover the testing of all the product’s or service’s features and functions.

Knowledge of testing

Companies must look for quality assurance engineers with strong testing backgrounds to develop efficient test strategies and test cases.

The quality assurance engineer has to be well-versed in all aspects of testing, from functional to non-functional to regression. As such, a quality assurance engineer must quickly adapt to using cutting-edge testing equipment and methods.

What should companies look for in a QA engineer?

Good collaboration skills

A quality assurance engineer must have strong cooperation skills to work effectively with the development team. Employers must also consider that the quality assurance engineer must be able to present his idea comprehensively to different teams.

Remember that every project’s success depends on quality assurance engineers’ ability to effectively convey their thoughts and ideas to the rest of the team. 

Additionally, everyone needs to be on the same page and know what to do to reach the goals, and a thorough presentation may assist with that.

Quality assurance engineer: Maximizes product quality

The work of a quality assurance engineer is essential to ensuring the highest possible standards are met. 

Here are the two key takeaways from this article:

  • The quality assurance engineer guarantees that the final product or service meets the market demands. 
  • An excellent QA engineer must be able to spot problems quickly and ensure they’re fixed before a product or service goes to market. 

Firms hiring a quality assurance engineer should prioritize candidates with excellent analytical skills, attention to detail, testing expertise, and teamwork abilities.

Furthermore, having an exceptional quality assurance engineer helps maximize product quality — resulting in more happy customers and sales!

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image