May Outsource Report: 4,896 Jobs Worth $147M, 1,761 Inquiries, 181k Visitors

How did Outsource Accelerator perform in May 2023?
In May 2023, Outsource Accelerator generated 597,074 page views and 181,070 unique visitors, producing 1,761 inbound outsourcing inquiries from 58 countries across 28 sectors.
- 1,507 quotation requests (up 28.04%) represented an estimated 4,896 full-time staff.
- The estimated outsourcing value was $146,880,000.
- Over the last 12 months, OA generated 18,454 inquiries and 14,481 quotation requests worth $1,233,010,000.
May outsourcing performance
May was a good month for web traffic and outsourcing inquiries. Outsource Accelerator’s website had a strong finish with the website generating 597,074 page views (+7.06%) and 181,070 unique visitors (+4.80%). Similarly, the Source Partner platform saw an increase on the volume of inbound inquiries and generated a total of 1,761 inbound inquiries (+12.17%) coming from 58 countries, representing 28 sectors.
Of the 1,761 inquiries, there were 1,507 quotation requests (+28.04%) representing an estimated 4,896* full-time staff (+19.01%) with an outsourcing value of $146,880,000* (+19.01%). See all analysis in the Source Partner dashboard.
For the last 12 months, OA generated 18,454 outsourcing inquiries — of which, there were 14,481 quotation requests, representing a total value of $1,233,010,000* requesting 35,791* full-time roles.
Note: The outsourcing industry has seen a significant general decline in web traffic over Q1. We will be writing an analysis report about this shortly.
*Conservative client value calculation: take the lowest end of their role request numbers, multiply by conservative top-line revenue of $1,250/role/month, multiplied by 24 months (conservative team lifetime value & duration)
Key metrics for May
Total outsourcing inquiry value – 12 months
Total outsourcing inquiry value – May 2023
Notable inquiries
Outsource Accelerator generated over 56 inbound outsourcing inquiries for every day of the month in May. Of these 1,761 inquiries,1,507 were quotation requests. Here are six interesting examples:
Quality analysis
Outsource Accelerator analyses the data from all inquiries monitoring them for quality. The platform assesses lead quality on a range of validation, quality, and engagement metrics.
Time Doctor OA500 2023: Global Outsourcing Firm (BPO) Index
The First Global Outsourcing Firm Index
After 18 months of hard work, collecting the necessary data (measuring over 20 publicly available metadata points), analyzing, and publishing the findings, Outsource Accelerator, in partnership with Time Doctor, officially launched the Time Doctor OA500!
The Global Outsourcing Firm (BPO) Index catalogs, analyzes, and compares all known outsourcing firms globally. The index provides a great indicator of a firm’s reputation and prominence.
Read the Time Doctor OA500 report here. , or browse the fully-interactive OA500 directory.
Outsourcing inquiry insights – May 2023
The Source Partner dashboard provides live analysis and deep-dive insight into the traffic and inquiries coming through. Some insights from this month:
Number of roles initially required
Clients typically start with a smaller requirement and then grow the team once they settle the team
Size of clients’ company
Location of clients’ company
Clients’ company sector
Source Partner v3.0 is now live!
The new Source Partner dashboard is now live! The v3.0 release is a complete rebuild and offers unrivalled tools to help outsourcing firms attract new clients, and make more sales. It offers:
- Powerful business intelligence tools to identify outsourcing client prospects.
- Get introduced to hot inbound outsourcing inquiries.
- Powerful analytics and business intelligence tools to assist the sales process.
The most powerful outsourcing platform
The Source Partner platform is the world’s most powerful outsourcing marketing platform, business intelligence tool, and community. Join us in this journey. Early birds catch the worm!
List or claim your company page today – and get access to the SP dashboard. It’s free.
Frequently asked questions
How many inbound inquiries did Outsource Accelerator generate in May 2023?
There were 1,761 inbound inquiries (up 12.17%) from 58 countries representing 28 sectors, of which 1,507 were quotation requests.
What was the outsourcing value of May 2023’s quotation requests?
The 1,507 quotation requests represented an estimated 4,896 full-time staff with an outsourcing value of $146,880,000.
How is the outsourcing value calculated?
It is a conservative calculation that takes the lowest end of each client’s role request, multiplied by a conservative top-line revenue of $1,250 per role per month, over 24 months.
What is the Time Doctor OA500?
The Time Doctor OA500 is the first global outsourcing firm (BPO) index, cataloguing, analysing and comparing the top 500 known outsourcing firms worldwide as an indicator of a firm’s reputation and prominence.
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