Is Support Shepherd legit?

Is Support Shepherd legit?
Yes, Support Shepherd is a legitimate headhunter agency, and it now operates as Somewhere.com after a 2024 rebrand.
Support Shepherd helps Western businesses hire outsourced talent. It claims cost savings of up to 80%. As with any service, you should check its track record first. So this article looks at reviews, competitors, and pricing.
- Client and employee reviews are mostly positive.
- It charges a one-time headhunter fee, not a monthly cost.
- There is no evidence that it is a scam.
The company rebranded as Somewhere.com in 2024. Still, many people ask, is Support Shepherd legit? Below, we answer that in full.
Support Shepherd reviews
Is Support Shepherd legit? To find out, it helps to read reviews from clients and staff. So we looked at feedback from people who used the service.
Support Shepherd is a newer player in the headhunter market. Still, there are strong signs of its value. Its website shares many happy client stories. For example, these include Nick Huber of The Sweaty Startup (who later on became a partner), serial entrepreneur Codie Sanchez, and other CEOs.
Here are some of the reviews on the company’s website:
- “Shepherd helped us quickly select top talent for our Customer Service team. It was easy, painless, and fast. We’re very happy and will definitely be back for more!”-Patrick Coddou, CEO at Supply.
- “We were most impressed by the high quality of the candidates presented to us. We’ve been able to get wonderful talent to support our team.”-Kaitlyn Witman, Co-Founder of Rainfactory.
As for staff, the reviews were a mix of high and low. Here are some from their Indeed account:
- “I’m very thankful to Support Shepherd for connecting me to the best client I’ve ever had! It only took me around 4 days to get hired… I would definitely refer this company to a friend.”-Data analyst
- “To all applicants in this company, I would suggest finding another company because this Support Shepherd has management issues, and it will affect you in every way.”-Customer service representative

Support Shepherd competitors
There are many players in this space. But some notable competitors include Onlinejobs.ph and Upwork. So it helps to compare them side by side.
Support Shepherd vs. Onlinejobs.ph
Support Shepherd is much younger than Onlinejobs.ph. Founded in 2008, Onlinejobs.ph calls itself the “largest online database of Filipino online workers and professionals.” The main difference is simple. Support Shepherd has also moved into hiring Latin American talent.
Support Shepherd vs. Upwork
Upwork is a well-known freelancing platform. It offers a wide range of remote pros. Support Shepherd stands apart by focusing on headhunting for Western businesses. So it connects firms with dedicated teams and specific skills. As a result, it streamlines hiring for support, virtual assistants, and software work.
Upwork, by contrast, is a broader platform with many talents across industries. It serves firms of all sizes and offers a huge pool of freelancers. In addition, it gives more flexibility on project length. So businesses can hire on a project-by-project basis.
Other legit review guides are worth a read too. For example, see whether Freelancer.com is legit, whether Toptal is legit, and whether PeoplePerHour is legit.
Support Shepherd comparisons
To decide well, weigh the strengths and weaknesses. The agency offers clear perks. For example, it has expertise in headhunting outsourced talent. In addition, it gives custom solutions for Western firms and real cost savings. So it aims to meet each client’s exact needs.
Still, there are some drawbacks to note. As a newer player, it may have a smaller talent pool than older agencies. In addition, cost savings are not everything. So you should check the quality of the talent to match your standards.

Support Shepherd pricing
The pricing is pretty simple. Support Shepherd charges a 35 percent headhunter fee. This applies to the new hire’s first-year full-time salary. For example, say you hire someone with a $12,000 annual salary. Then the firm charges a one-time fee of $4,200. So there is no ongoing monthly cost.
Is Support Shepherd a scam?
Support Shepherd is not a scam company. Based on the facts, there is no evidence to label Support Shepherd as a scam. The agency is fairly new. Still, positive client reviews show it works well.
Its focus on headhunting for Western firms sets it apart from broader freelance platforms. In fact, it offers a 90-day guarantee to new hires. So if a hire does not work out in the first 90 days, the firm redoes the search for free.
Want a vetted alternative for direct hiring? Then compare some of the best staffing agencies before you commit.
Frequently asked questions about Support Shepherd
Is Support Shepherd legit?
Yes, Support Shepherd is a legit headhunter agency. Client and staff reviews are mostly positive. So there is no sign that it is a scam.
Is Support Shepherd now Somewhere.com?
Yes, the company rebranded as Somewhere.com in 2024. Still, the core service stays the same. So it continues to place overseas talent for Western firms.
How much does Support Shepherd cost?
It charges a one-time fee of 35 percent of the first-year salary. For a $12,000 role, that is $4,200. So there is no monthly cost.
What does the 90-day guarantee cover?
If a hire does not work out in 90 days, the firm searches again for free. So you get a safety net on each placement.
Key takeaways
- Support Shepherd is a legit agency, now known as Somewhere.com.
- Client and employee reviews are mostly positive.
- It charges a one-time 35 percent headhunter fee, not a monthly cost.
- A 90-day guarantee adds a safety net on each hire.







Independent




