• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Articles » How BPM automation helps your business run more efficiently

How BPM automation helps your business run more efficiently

How BPM automation helps your business run more efficiently

Many companies waste precious time completing mundane and repetitive tasks.

Though vital for the uninterrupted operation of businesses, these tasks often take up a large portion of their employees’ time – time better spent on more critical aspects of their jobs.

The inefficiency caused by these tedious tasks necessitated the innovation of processes that will reduce, if not eliminate, the number of these time-consuming functions.

This innovation is what we now call business process management or BPM automation.

What is BPM automation?

From the term itself, BPM automation means automating a given business process to make it more efficient.

By using technological innovations, tasks and processes previously executed manually are transformed into digitized and more streamlined operations.

Get 3 free quotes 2,300+ BPO SUPPLIERS

Through BPM automation, employees are able to save as much as 10 to 50 percent of the time previously spent doing unautomated activities.

In short, BPM automation makes business processes more efficient by eliminating process redundancies and using software solutions where applicable.

What is BPM automation?

An example of BPM automation is automated employee onboarding.

Once hired, the employee can fill up digitized forms instead of paper copies. Using digitized copies instead of paper copies is more efficient since these can be accessed and filled out by the new hire, even on a mobile device.

Once filled out and submitted, these digitized forms will be routed to the proper departments for filing.

An automated employee onboarding process eliminates the hefty paperwork that typically bogs down onboarding and hampers the new hire’s efficiency.

BPM automation vs robotic process automation

Robotic process automation, or RPA, is another process automation somewhat similar to BPM automation.

Get the complete toolkit, free

Although both BPM automation and RPA aim to make business processes more efficient, their similarities diverge from there.

BPM automation takes a holistic approach to process automation, focusing on end-to-end processes rather than individual tasks.

In contrast, RPA focuses on only one task at a time.

This limitation is due to RPA’s code and bot dependence. Each task automated using RPA technology requires its own set of coding scripts with all the rules and necessary information vetted by a subject matter expert (SME).

For example, bots can be programmed to automate log-ins, system data validation, or copy and paste data. However, each of these tasks requires separate coding.

Moreover, due to the holistic nature of BPM automation, it’s possible to integrate RPA software into an existing BPM automation system.

BPM automation vs robotic process automation

Benefits of BPM automation

Implementing BPM automation in any business workflow brings huge and tangible benefits, both in the short-term and the long run.

Below are just some of the upsides of BPM automation.

Increased productivity

Automation leads to a smoother and more efficient workflow, which leads to an improvement in productivity.

Streamlining processes with BPM automation reduces hiccups and eliminates bottlenecks, increasing the efficiency of both employees and the company as a whole.

Moreover, it also allows accurate tracking of entire processes to pinpoint bottlenecks and areas of improvement.

Error reduction

Automation limits human intervention in business processes.

Reducing human agency in repetitive back-office operations significantly reduces the chances of errors occurring because of fatigue or other human mishaps.

If errors do occur, these can be easily traced back to their source, and remedies can be devised to prevent the repetition of the same blunders.

Benefits of BPM automation

Improved organizational agility

Access to BPM automation tools makes companies more adaptable to changes in dynamic business environments.

Because BPM makes processes more easily understandable to employees, implementing changes to these processes and the hows and whys behind these also become more manageable.

With more efficient operations due to BPM automation, companies will also be more adaptable to internal and external factors that necessitate changing courses.

Eliminating micromanagement

Micromanagement arises from CEOs’ or team leaders’ need to have their employees or team members strictly adhere to established methods to minimize errors.

However, with BPM automation, standard protocols for all processes are documented properly, and the who does whats are delineated clearly.

The efficient task delegation and delineation, combined with the minimized need for human agency in processes, removes the need for micromanagement.

Data access management

BPM automation allows companies to control who has access to which data.

This quasi-limited data access mitigates the potential confusion caused by having access to too much information.

It also allows for faster processing as employees know precisely which data they’ll be working with and which ones they could ignore.

Top 5 most powerful BPM automation tools of 2023

There is no shortage of BPM automation tools in the market. This abundance is a testament to the effectiveness and demand for these process management solutions.

One downside to this may be that the sheer number of choices may overwhelm businesses wanting to try these tools.

With this dilemma in mind, we’ve compiled a short list of the top BPM automation tools of the year to trim down the choices for business owners.

Take a look at our top choices below.


Kissflow is an affordable cloud-based BPM software suited for small and medium-sized businesses.

This automation tool enables the management of business processes involving multiple employees, as well as API integrations with external applications.


This automation platform can also be used by businesses for BPM purposes.

airSlate utilizes a no-code approach while still allowing companies to create and automate workflows with its drag-and-drop Flow Creator feature.


This enterprise-grade BPM software used by team leaders and managers alike enables task creation, routing, time tracking, and sending email notifications, among others.

FlowWright is popular among managers due to its capability to provide insights into the statuses of projects, identify bottlenecks, and assess their team’s productivity.


ClickUp is more than just a process management software – it also allows project managers to plan and organize activities with its powerful collaboration tools.

This tool’s customizable features lets teams of all sizes do every step of a business process without changing platforms.


Monday.com is a cloud-based Work OS that allows project and process management, as well as day-to-day operations.

Using Monday, managers can create customizable workflow templates, track time until deadlines, and integrate with other well-known business applications, among others.

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image