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Home » Articles » April Outsource Report: 4,114 Jobs Worth $23M, 1,570 Inquiries, 173k Visitors

April Outsource Report: 4,114 Jobs Worth $23M, 1,570 Inquiries, 173k Visitors

What did Outsource Accelerator’s April 2023 outsource report show?

In April 2023, Outsource Accelerator generated 1,570 inbound inquiries representing an estimated 4,114 full-time staff and an outsourcing value of $123,420,000, and launched the Time Doctor OA500 global BPO index.

  • 1,570 inquiries came from 66 countries across 28 sectors, with 1,177 quotation requests.
  • Web traffic was 557,694 page views from 172,778 unique visitors.
  • Over the last 12 months, OA generated 17,986 inquiries with an annualised value of $1,145,070,000.

April outsourcing performance

April was a slower month for outsourcing traffic and inquiries. The Outsource Accelerator platform generated 1,570 inbound inquiries, coming from 66 countries, representing 28 sectors. Similarly, web traffic dropped slightly to 557,694 page views and 172,778 unique visitors.

Of the 1,570 inquiries, there were 1,177 quotation requests representing an estimated 4,114* full-time staff with an outsourcing value of $123,420,000*. See all analysis in the Source Partner dashboard.

For the last 12 months, Outsource Accelerator generated 17,986 inbound inquiries. Of these inquiries, there were 13,948 quotation requests. The annualized quotation inquiries amounted to a total value of $1,145,070,000* requesting 38,169* full-time roles.

*Conservative client value calculation: take the lowest end of their role request numbers, multiply by conservative top-line revenue of $1,250/role/month, multiplied by 24 months (conservative team lifetime value & duration).

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Key metrics for April

 

Total outsourcing inquiry value – 12 months

Total outsourcing inquiry value - 12 months

Total outsourcing inquiry value – April 2023

Total outsourcing inquiry value - April 2023

Notable inquiries

Outsource Accelerator generated over 52 inbound outsourcing inquiries for every day of the month in April. Of these 1,570 inquiries, there were 1,177quotation requests. Here are six interesting examples:

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Quality analysis

Outsource Accelerator analyses the data from all inquiries monitoring them for quality. The platform assesses lead quality on a range of validation, quality, and engagement metrics.

Time Doctor OA500 2023: Global Outsourcing Firm (BPO) Index

The First Global Outsourcing Firm Index

After 18 months of hard work, collecting the necessary data (measuring over 20 publicly available metadata points), analyzing, and publishing the findings, Outsource Accelerator, in partnership with Time Doctor, officially launched the Time Doctor OA500!

The Global Outsourcing Firm (BPO) Index catalogs, analyzes, and compares all known outsourcing firms globally. The index provides a great indicator of a firm’s reputation and prominence.

Read the Time Doctor OA500 report here. , or browse the fully-interactive OA500 directory.

The Time Doctor OA500 is a prestigious index of the top 500 outsourcing firms globally. We expect this first, objective index of the top 500 outsourcing firms to become a vital metric for the industry moving forward.

Outsourcing inquiry insights – April 2023

The Source Partner dashboard provides live analysis and deep-dive insight into the traffic and inquiries coming through. Some insights from this month:

Number of roles initially required

Clients typically start with a smaller requirement and then grow the team once they settle the team

Size of clients’ company

The inbound inquiries come from companies of all sizes – from startups to multi-national enterprise

Location of clients’ company

The client inquiries come from across the globe – typically from the high-cost English-speaking nations

Clients’ company sector

The client companies cover almost every sector possible, and the roles they seek are also very varied

Source Partner v3.0 is now live!

The new Source Partner dashboard is now live!  The v3.0 release is a complete rebuild and offers unrivalled tools to help outsourcing firms attract new clients, and make more sales. It offers:

➤ Powerful business intelligence tools to identify outsourcing client prospects.
➤ Get introduced to hot inbound outsourcing inquiries.
➤ Powerful analytics and business intelligence tools to assist the sales process.

The most powerful outsourcing platform

The Source Partner platform is the world’s most powerful outsourcing marketing platform, business intelligence tool, and community. Join us in this journey. Early birds catch the worm!

List or claim your company page today – and get access to the SP dashboard. It’s free.

Frequently asked questions

How many inquiries did OA generate in April 2023?

1,570 inbound inquiries from 66 countries across 28 sectors.

What was the value?

1,177 quotation requests representing an estimated 4,114 full-time staff worth $123,420,000.

What is the Time Doctor OA500?

A global index, built by OA with Time Doctor, that catalogs, analyzes, and compares the top 500 outsourcing firms globally using over 20 metadata points.

How did traffic compare?

Traffic dropped slightly to 557,694 page views and 172,778 unique visitors.

What was the 12-month annualised value?

$1,145,070,000, requesting 38,169 full-time roles.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

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