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Home » Glossary » Department of Trade and Industry (DTI)

Department of Trade and Industry (DTI)

Definition

Department of Trade and Industry (DTI)

The Department of Trade and Industry (DTI) is the Philippine department for trade, industry, investment, and consumer care. It registers business names, backs small and medium firms, and sets the policy backdrop every foreign investor has to read first.

For anyone hiring a Filipino outsourcing firm, DTI is often the first agency to check. A supplier’s Business Name (BN) registration number — issued by DTI — is baseline proof that a sole proprietorship legally exists.

Corporations file separately with the Securities and Exchange Commission (SEC), but a DTI trade name is still required to operate under any brand other than the owner’s legal name.

The agency also shapes consumer protection standards, export promotion, and the Philippine Development Plan’s industrial roadmap. Its reach touches Board of Investments (BOI) incentive maps and the Export Marketing Bureau trade calendars alike.

Key takeaways

  • DTI oversees Philippine trade, industry, and consumer protection, and issues BN registrations through the online BNRS portal.
  • Registrations run for five years and cost PHP 200–2,000 depending on territorial scope; renewal is fully online.
  • The agency runs MSME programs like Kapatid Mentor ME, Negosyo Centers, and Shared Service Facilities that support roughly 99% of Philippine businesses.
  • Foreign investors interact with DTI through BOI for tax incentives and through PEZA for ecozone-based BPO Philippines operations.
  • DTI coordinates the Philippine Development Plan and trade agreements including ASEAN, RCEP, and bilateral partnerships.

How it works

The Department of Trade and Industry runs on a devolved structure: a Central Office in Makati City, 16 Regional Offices, and more than 80 Provincial Offices that push programs down to the barangay level.

Sole proprietors register a Business Name through the online BNRS portal. Corporations register with the Securities and Exchange Commission first, then coordinate any operating trade names with DTI.

Fees are territorial, set by the DTI BNRS fee schedule:

Scope of Business NameFee (PHP)Renewal cycle
Barangay2005 years
City / Municipality5005 years
Regional1,0005 years
National2,0005 years

Beyond registration, DTI runs three flagship policy streams.

Trade and industrial policy is set through the Board of Investments, which grants tax holidays under the Strategic Investment Priorities Plan.

Consumer protection is enforced by the Bureau of Trade Regulation and Consumer Protection through complaint handling and price monitoring.

MSME development flows through the Bureau of Small and Medium Enterprise Development and its 1,000+ Negosyo Centers, which now sit in nearly every province.

For outsourcing buyers, the practical touchpoints are two. A vendor’s BN number is the first verification check on a sole proprietorship supplier.

Incentive-eligible IT-BPM firms usually route through PEZA rather than BOI, but DTI still signs the umbrella policy that governs both.

Examples

Concrete DTI touchpoints across the Philippine outsourcing sector show how deeply the agency’s rulings reach. The examples below cover business-name registration, consumer-complaint enforcement, export promotion, and incentive work with the Board of Investments.

  • Concentrix Philippines, the Manila-based CX provider, holds standing DTI Fair Trade Enforcement Bureau registrations for consumer-facing service lines and complies with DTI Department Administrative Orders on quality management.
  • Kapatid Mentor ME (KMME) — DTI’s 10-week MSME mentorship program — trained more than 24,000 mentees between 2016 and 2023 through a partnership with the Philippine Center for Entrepreneurship, per DTI’s 2023 Annual Report.
  • BOI 2024 Strategic Investment Priorities Plan, published by DTI’s attached investment agency, designated IT-BPM as a Tier II priority activity, unlocking income-tax holidays of up to six years for qualifying knowledge-process outsourcing firms.
  • BNRS Next-Gen portal, relaunched in 2020, now processes more than 1.2 million business name applications a year and cut a paper-heavy workflow to an average 15-minute online session.

The Fair Trade Enforcement Bureau publicly resolved more than 14,000 consumer complaints in 2023, according to DTI’s annual accomplishment report. That’s a figure worth citing when reviewing any Philippine supplier’s compliance posture.

For buyers of call center outsourcing, DTI’s fair-trade rulings on advertising and pricing feed directly into how partner scripts and consumer disclosures must be drafted.

Related terms

  • Board of Investments (BOI): the DTI-attached agency that grants tax incentives to qualifying investors.
  • PEZA: the ecozone regulator most IT-BPM firms register under, complementing DTI’s mainland role.
  • MSME: the small-business bracket that receives most of DTI’s development programs.
  • BPO Philippines: the broader outsourcing sector DTI regulates through fair-trade and consumer-protection rules.
  • Sole proprietorship: the ownership structure that files a DTI Business Name, not an SEC incorporation.
  • Business permit: the local government issuance that follows DTI or SEC registration.

FAQ

Do I need to register with DTI to run an outsourcing agency?

Only sole proprietors register with DTI. If your BPO is a corporation or partnership, you file with the Securities and Exchange Commission first, then coordinate any brand names separately.

Every business also needs a local mayor’s permit and Bureau of Internal Revenue registration on top.

How much does a DTI Business Name registration cost in 2025?

Fees range from PHP 200 for barangay scope to PHP 2,000 for national scope, plus a PHP 30 documentary stamp tax. Registrations run for five years and renew through the BNRS portal for the same amount.

Is DTI the same as SEC?

No. DTI issues Business Names for sole proprietors and enforces trade and consumer rules, while the Securities and Exchange Commission registers corporations, partnerships, and cooperatives.

Most Philippine BPOs interact with both agencies at different stages of their lifecycle.

What DTI programs help outsourcing firms specifically?

BOI, a DTI-attached agency, grants IT-BPM firms Strategic Investment Priorities Plan incentives.

The Export Marketing Bureau supports service exports through trade missions, and the Negosyo Center network runs freelance-to-agency onboarding workshops for aspiring outsourcing operators.

How do I verify a Philippine supplier’s DTI registration?

Use the BNRS verification portal at bnrs.dti.gov.ph and search the business name, where a valid entry shows the owner, scope of registration, and expiry date. Ask suppliers for a screenshot of their BN Certificate before contracting.

Browse the Outsource Accelerator directory to compare DTI- and SEC-registered BPOs by service, size, and pricing.

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