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Project manager

A project manager is essential for successful project execution in many business operations. As organizations strive to oversee and coordinate complex initiatives, the need for skilled professionals becomes increasingly apparent. 

What is a project manager?

A project manager serves as the linchpin of project planning, execution, and delivery. At its core, this role revolves around ensuring that projects are completed within budget, on schedule, and in accordance with predefined quality standards. 

Project managers act as orchestrators, overseeing every aspect of a project’s life cycle, from initiation to closure. They define objectives, lead teams, and communicate progress to stakeholders. 

Essentially, they are the driving force behind the successful realization of organizational initiatives.

Duties of a project manager

The duties of a project manager are diverse and demanding, requiring a combination of leadership, strategic thinking, and operational insight. 

Some key responsibilities include:

Project planning 

Project managers are tasked with creating comprehensive project plans that outline objectives, timelines, resource allocation, and deliverables. This involves breaking down the project into manageable tasks and establishing clear workflows to guide team members.

Team leadership

Effective project managers inspire and motivate their teams to achieve project goals. They provide guidance, support, and direction, fostering a collaborative environment conducive to productivity and innovation.

Resource management 

Managing resources efficiently is crucial for project success. Project managers allocate human, financial, and material resources judiciously, ensuring optimal utilization and adherence to budgetary constraints.

Risk management 

Projects inherently involve uncertainty, and project managers must proactively identify, assess, and mitigate potential risks

This involves developing contingency plans, monitoring risk factors, and adapting strategies to minimize negative impacts on project outcomes.

Stakeholder communication 

Project managers serve as liaisons between project teams and stakeholders, keeping all parties informed of project progress, milestones, and challenges. Effective communication is essential for maintaining transparency, managing expectations, and building trust.

Quality assurance

Ensuring deliverables meet quality standards is paramount. Project managers implement quality assurance processes, conduct reviews, and address any deviations from established criteria to uphold the integrity of project outcomes.

Conflict resolution 

Conflicts and disagreements are inevitable in any collaborative endeavor. Project managers are skilled negotiators, adept at resolving conflicts, mediating disputes, and fostering constructive dialogue to maintain team cohesion and productivity.

Skills and requirements needed in a project manager

The role of a project manager demands a diverse skill set and a blend of technical expertise and interpersonal abilities. 

Some essential skills and requirements include:


Project managers must possess strong leadership qualities. These allow them to inspire and motivate their teams, drive decision-making processes, and navigate challenges effectively.


Effective communication is crucial for conveying project objectives, expectations, and updates to team members and stakeholders. A reliable project manager must be a skilled communicator, proficient in both verbal and written communication.

Organizational skills 

With multiple tasks, deadlines, and priorities to juggle, strong organizational skills are indispensable for project managers. Project managers must be able to manage time effectively, prioritize tasks, and maintain attention to detail.


Projects inevitably encounter obstacles and setbacks, so a project manager must be an adept problem-solver. 

Project managers must be capable of analyzing complex issues, identifying solutions, and implementing corrective actions to keep projects on track.


The business landscape is constantly evolving, and projects may encounter unexpected changes or disruptions. These specialists must demonstrate adaptability, flexibility, and resilience in responding to shifting priorities and circumstances.

Technical competence 

Depending on the nature of the project, project managers may require technical expertise in specific domains, such as IT, engineering, or finance. A solid understanding of relevant tools, methodologies, and industry best practices is advantageous.

Negotiation skills 

Negotiation skills are essential for resolving conflicts, managing stakeholder expectations, and navigating complex interpersonal dynamics. Many project managers are excellent negotiators, capable of reaching mutually beneficial agreements.


Risk management 

Effective risk identification, assessment, and mitigation are essential for project success. 

Project managers must possess a keen awareness of potential threats and vulnerabilities and develop proactive strategies to address them.

Where to hire a project manager

Finding the right project manager can be a pivotal decision for organizations seeking to execute their projects successfully. 

Several avenues exist for hiring project managers, including:

1. Internal recruitment 

Organizations may opt to promote existing employees with relevant skills and experience to the role of project manager. Internal recruitment can foster loyalty, leverage institutional knowledge, and streamline the onboarding process.

2. External recruitment 

External recruitment involves sourcing candidates from outside the organization through job postings, recruitment agencies, or professional networks. 

This approach widens the talent pool and brings fresh perspectives and expertise to the organization.

3. Consulting firms 

Consulting firms specializing in project management offer access to seasoned professionals with a track record of delivering successful projects across various industries. 

Engaging these firms can provide organizations with immediate access to specialized expertise and resources.

4. Freelance platforms 

Online freelance platforms connect organizations with independent project managers offering their services on a contract basis. 

This flexible arrangement allows organizations to engage project managers as needed, scaling resources according to project requirements.

5. Professional associations 

Industry-specific professional associations and networking events provide opportunities to connect with a pool of experienced project managers. 

Leveraging professional networks can facilitate targeted recruitment efforts and foster collaboration within the industry.

6. Outsourcing

Through outsourcing, you can take advantage of a global network to reach qualified candidates in offshore locations. Partnering with an outsourcing firm will enable you to navigate this strategy successfully. 

Salary comparison

Consider the table when comparing the salaries of a project manager in the US and an outsourced one from the Philippines. 

Annual salary figures are taken from Indeed and Glassdoor, respectively. 


On-site vs. Remote setup for a project manager

The choice between an on-site and remote setup for a project manager depends on various factors, including the nature of the project, organizational culture, and technological capabilities. 

Each setup offers distinct advantages and challenges:

On-site setup 

In an on-site setup, project managers work alongside their teams in a physical office environment. This setup facilitates real-time collaboration, fosters team cohesion, and enables immediate access to resources and support. 

However, it may entail higher overhead costs, logistical challenges, and limited flexibility in accommodating remote team members or stakeholders.

Remote setup 

A remote setup allows project managers to work from any location with an internet connection, leveraging digital tools and communication platforms to coordinate project activities. 

Remote setups offer flexibility, cost savings, and access to a global talent pool. However, they may pose challenges related to communication barriers, time zone differences, and the need for robust remote work infrastructure.

Ultimately, the decision between on-site and remote setup depends on the unique needs and circumstances of the organization and project. 

Some projects may benefit from a hybrid approach that combines the best elements of both to maximize efficiency and collaboration.

Project manager job description template 

To assist you in your hiring efforts, you may make use of our customized project manager job description template. 

Interview questions for a project manager

Screening candidates is necessary to unearth the skills and character needed in a competent project manager. You may utilize our sample interview questions to help evaluate your candidates. 

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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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