• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Roles » IT manager job description

IT manager job description

Job description template: IT manager 

Company overview

[Insert Company Name] is a leading [insert industry or sector] company dedicated to [briefly describe the company’s mission and values]. 

With a focus on innovation and excellence, we pride ourselves on delivering high-quality [products/services] to our clients/customers.

We are seeking a skilled IT manager to add to our ever-growing ranks. 

About the role

Position: IT manager

Location: [City, State]

Type: [Full-Time/Part-Time/Contract]

Reports to: [Supervisor/Manager/Team Lead]

Key responsibilities

These are the key responsibilities expected of an IT manager: 

Strategic planning

The IT manager will be responsible for developing and implementing IT strategies that align with the company’s objectives. This includes identifying technological opportunities to enhance efficiency, productivity, and competitive advantage.

Team leadership

The IT manager will oversee a team of IT professionals, providing leadership, guidance, and mentorship. Part of the role’s responsibility is fostering a collaborative work environment where team members can thrive and contribute effectively to the organization’s goals.

Infrastructure management

The IT manager oversees the design, implementation, and maintenance of IT infrastructure, including networks, servers, and systems, ensuring it meets the organization’s needs for performance, reliability, and security.

Security and compliance

Ensuring the security of IT systems and data is paramount. The IT manager will implement and maintain best practices for cybersecurity and ensure compliance with relevant regulations and standards.

Software and applications

The IT manager will manage the selection, deployment, and optimization of software applications to meet the organization’s business needs. 

This specialist will work closely with stakeholders to understand requirements and ensure that software solutions are effectively implemented and utilized.

Budgeting and resource allocation

The IT manager will develop and manage IT budgets. Resources must be allocated effectively to meet business objectives while optimizing IT spending.

Vendor management

The IT manager will evaluate and manage relationships with IT vendors and service providers. A reliable IT manager ensures that vendors deliver quality services and products that cost-effectively meet the organization’s needs.

Project management

Leading IT projects from inception to completion, the IT manager will ensure timely delivery and adherence to quality standards. 

IT managers effectively manage project resources, timelines, and stakeholder expectations.

User support

Providing technical support and troubleshooting assistance to users is essential. The IT manager will ensure that users receive prompt and effective support, addressing issues to minimize disruption to business operations.

Continuous improvement

IT managers identify opportunities for process improvement and innovation within the IT department and across the organization. They lead initiatives to enhance IT systems, processes, and practices to drive ongoing improvement and efficiency gains.

Qualifications and skills

A strong IT manager candidate possess the following: 

  • Proven experience as an IT manager or similar role, with a track record of successful leadership and management
  • Strong technical expertise in IT infrastructure, systems administration, cybersecurity, and software applications
  • Outstanding interpersonal and communication abilities, including the capacity to engage productively with stakeholders at all levels
  • Strong problem-solving and decision-making skills, with a proactive and results-oriented approach
  • Project management certification (e.g., PMP) is a plus
  • Knowledge of industry standards and best practices in IT governance, security, and compliance

Educational requirements

Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s degree preferred).

However, candidates with equivalent work experience and a strong portfolio of successful SEO projects will also be considered.

Working conditions

The IT manager will primarily work in an office environment, with occasional travel to other company locations or client sites as required.

The IT manager may be required to work outside of regular business hours to oversee system maintenance, upgrades, or in case of emergencies.

How to apply

Interested candidates are invited to submit their resume/CV and a cover letter outlining their qualifications and experience relevant to the role of IT manager. 

Please send your application to [insert email address or application link].

Benefits of joining [Company Name]

  • Competitive salary and benefits package
  • Opportunities for professional development and career advancement
  • Dynamic and inclusive work environment
  • Possibility of collaborating on creative projects and working with cutting-edge technologies
  • Impactful role with the potential to make a difference within the organization

Application deadline

The position’s application deadline is [enter deadline date]. It is recommended that candidates apply as soon as feasible.

IT manager interview questions

If you’re in need of a set of interview questions to help you further screen your IT manager candidates, feel free to make use of our sample. 

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image