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Fernanda Costa – an Outsiders Perspective on the Philippines

Ep 33 - Fernanda Costa

In this episode, Derek is joined by Fernanda Costa and she will give an outsider’s perspective on Manila, Philippines.

Summary

  • Fernanda is based in London and came to Manila for the first time, three weeks ago trying to settle in and do business here.
  • Fernanda knew very little about the Philippines before she came over. She was handed the project management of a project she’s doing with her company and she had very little time to prepare.
  • Some people told her to be careful with security which she thought was ridiculous because she came from Rio de Janeiro.
  • Fernanda’s first impression was that everybody speaks English which makes things extremely easy. The Philippines is very westernized and people are very approachable. The people in the Philippines are also very professional and responsive.
  • Transportation can be challenging in the Philippines and the traffic Is horrible.
  • The quality of Wi-Fi outside cities is not that good.
  • Filipinos have been somewhat purged of their own culture. It’s quite different to the rest of Southeast Asia wherein they have a huge variety of cuisine and cultural identity. But then again, if you look at it from a business point of view it puts the Philippines in an incredible advantage.
  • According to Fernanda, in terms of doing business in the Philippines, it is an easy country to work in. The people are very pleasant and it is a very affordable country to live in. In terms of getting good people and expertise, it’s definitely a place that should be under people’s radar.

Key Points

  • The Philippines’ grasp of the English language is incredible but it is always helpful to hire an interpreter especially if you’re in provinces wherein people speak different dialects.
  • In terms of getting good people, the Philippines has a very good talent pool.
  • Transportation in the Philippines can be quite challenging especially outside Metro Manila.

Resources

  • outsourceaccelerator.com/podcast/episode33

Transcript

Expand transcript

Listen to more podcast episodes here:

  1. Outsourcing Finance and Accounting with Arnold San Miguel
  2. Victoria Turegun – Doing High-End Business in the Philippines
  3. Diego Jose Ramos – From Silicon Valley to Manila

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.