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Process analysis


What is process analysis?

Process analysis is a comprehensive review of all the phases and procedures involved in completing a particular task. It describes how a specific job is carried out within a company.

As part of the process analysis, inputs, outputs, procedures, controls, actors, applications, data, and technology — and their relationships — are examined.

A process analyst will monitor and document how work is completed, describing all phases and persons involved fully. They typically create a flowchart to show how the input moves through the process.

What is process analysis

Process analysis objectives

Process analysis has the following goals: 

  • Identify any complicated aspects of the process
  • Get rid of any inefficiencies
  • Determine how resources should be distributed
  • Standardize operations so that anyone in the firm can participate in the process

Importance of process analysis 

When business operations are ineffective, the company suffers from high overhead costs and decreased income. To avoid financial setbacks and losses resulting from operational flaws, the organization should assess its business processes and systematically execute performance enhancements through process analysis.

Process mapping is the cornerstone of process analysis. Specialists visualize how work gets done and the problems and opportunities that limit good execution once a process is mapped.

Steps of process analysis

Here is a general overview of how process analysis is conducted.

  1. Recognize the processes. Determine the procedure you wish to investigate depending on the desired business outcome.
  2. Organize a team. When it comes to process analysis, you’ll need some of the most significant people on your team. Form a team with employees who are already familiar with the processes.
  3. Make a flowchart. Gather all of the raw data about the procedure in one location. Flowcharts, lists of teams and persons engaged, files and paperwork, notes from individual interviews, email threads, and so on are all examples of information you’d want to look at.
  4. Create an action plan. At the end of the process analysis, you should have now found clear problem areas. It’s time to close the loop and create an action plan to improve the processes.
Importance of process analysis

Benefits of implementing process analysis

Process analysis is a continuous improvement strategy that examines how things are done and identifies more efficient ways to do them. Some advantages of process analysis are:

A new management perspective

New management will occasionally desire to assess current business operations and adopt a new strategy. The new idea may need the addition of new functions and the elimination of some existing processes.


Excess costs and inefficient activities are identified and eliminated during a business process analysis. In turn, this helps the company reduce costs and enhance profits.

Better monitoring

All internal and external business procedures are reviewed regularly. Some companies do this every quarter, while others prefer to do it every year.


It’s possible that some older procedures are still in use without a clear process flow or clearly defined roles and responsibilities. The creation of an information system for knowledge transmission can be supported by thorough digital documentation.

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