Home » Glossary » Employee pulse check

Employee pulse check

Definition

What is an employee pulse check?

An employee pulse check is a brief and specific survey aimed at obtaining employee sentiments about work and the workplace. It says a lot about the company’s culture as a whole.

This survey is often sent out and changed once a week. This guarantees that you receive the most accurate response and collect the most data. Since this survey is brief and specific, participation rates are significantly greater than the other types of surveys.

How to conduct an employee pulse check

Employee pulse checks are designed to be quick, simple, and insightful. You’re not looking for a complete employee interview, just an HR tool to assist you to get a brief idea of how your staff is thinking.

While employee pulse checks should be quick, they should not be ineffective. Employees’ answers will stay anonymous – so this is the management’s chance to ask any questions they have about business policies, corporate culture, and the overall workplace environment.

Companies should do an employee pulse check so that workers can express their thoughts or make suggestions. 

Using employee pulse checks relieves your staff of the stress of causing any unpleasant circumstances, and it also allows the employer to obtain honest feedback from the survey.

What is an employee pulse check?

What are the benefits of conducting an employee pulse check?

Here are some of the benefits of conducting an employee pulse check:

Real-time data

Capturing an employee’s pulse is much better than conducting a detailed employee engagement survey. It also provides you with updated information on how your employees view the company’s culture.

This enables you to address areas of concern while on the move. It can also help improve your company’s cultural practices. When an employee is unsatisfied with anything, it is preferable to find out about it right away rather than waiting months for a suppressed answer.

Improved employee attitude

Employees appreciate when they are heard. It inspires them to do better and be productive.  In the long run, this can increase the possibility of your best employees staying with the organization. A pulse check survey of employees can help increase this proportion.

Creates an environment for open communication

When your employees feel that their opinion matters, they are more likely to speak out, building a culture of free and open internal communication.

Employees need to interact with management as this establishes a platform for continuous feedback and performance evaluation.

Employee engagement

You can use the data collected to conduct engagement initiatives that are specific to your areas of concern. Further, employees tend to offer feedback on every job or event in the firm, which keeps them focused and involved with everything that happens in the organization. 

6 Steps to a successful employee pulse survey

Here are the six steps to a successful employee pulse survey:

Choose the questions you will ask

You should select four to ten questions that cover various topics, such as satisfaction, motivation, emotions about management, workload, and work-life balance. Ensure that the questions aren’t misleading or too confusing to answer.

Then, properly plan and distribute your pulse surveys to the organization to guarantee a high response rate. This is best communicated through an organization-wide email from the management or as a topic of discussion at your next meeting.

Start the survey

Consider how frequently you will survey employees and the best day and time to do so before conducting the initial survey.

It is not ideal to do surveys at the start of the workweek and during the weekend. Most businesses send surveys mid-week to get a stronger understanding of what the atmosphere is like in the workplace.

Analyze the responses

Make it a practice to go over all of the feedback in detail and search for common areas of concern to use for the next pulse survey.

The worst action a manager will do is completely disregard the results of the survey. In this case, it is preferable not to execute them than to require employees to complete them just to disregard their opinions and suggestions.

6 Steps to a successful employee pulse survey

Share the survey

Many businesses share survey results with the entire team, whereas others only share the information with immediate superiors or the management team.

It is crucial to communicate positive and negative responses, even if we consider all feedback to be positive in purpose.

Take action

Taking action is the most crucial part when surveying since this will be the time employees will feel they are heard. If you gather employee feedback and do nothing about it, you are not asking for opinions and are open to changes.

It is disappointing for employees who invest time in responding to surveys to find that nothing takes place and this often makes employees feel neglected and unvalued.

Review and repeat

Continue gathering pulse surveys and see what will be the effect of your actions before you have made it to the team.

This will give a better understanding to the management on how to treat each employee and how they will run the company accordingly.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.