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Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

Find the right outsourcing partner for your business.

Explore company profiles, services and locations. Get expert help choosing a provider that fits your needs.

  • Company profiles Get to know outsourcing firms and what they offer.
  • Services & expertise Explore capabilities that match the work you need done.
  • Industry experience Review the sectors and types of clients firms serve.
  • Delivery locations See where providers operate and deliver their services.
  • Company background Read company overviews, highlights and news.
  • OA 500 rankings Discover firms featured in the OA 500 index.
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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Corpshore Solutions is a multinational business process outsourcing (BPO) management consortium, Information Technology (IT) Outsourcing & Artificial Intelligence (AI)-Delivery provider headquartered in Toronto, Canada with operations centers in the Dominican Republic, the United States, Canada, the Philippines, Poland, the United Arab Emirates, Colombia, Mexico, Colombia, Uganda, Kenya, South Africa, Ghana, United Kingdom and most recently Uzbekistan We pride in providing cutting-edge nearshoring, offshoring and onshoring services to all small, medium and large-scale enterprises’ looking to leverage top-notch human resource and AI solutions to boost efficiency and reduce the cost of operations Rest assured, you can trust Corpshore Solutions to make your business and IT outsourcing endeavors a fruitful one. We'll work assiduously with you and provide prolific evaluations and reporting every step of the way

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    5/5

    Rank  #711
    • Seat:

      5000-9999
    • DA: Domain Authority

      14
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2015
    • Locations:

      9
  • Fast Dolphin is a nearshore IT and Engineering staff augmentation company that helps US and Canadian businesses fill specialized technical roles faster and at a lower cost than US-based hiring. Founded in 2004, we connect companies with vetted professionals across five countries in the Americas: the US, Mexico, Colombia, Brazil, and Canada. We specialize in IT and Engineering talent, including software developers, architects, DevOps engineers, ERP specialists (SAP, Oracle, Salesforce), cloud and data professionals, and technical project managers. We focus on two staffing models, Temporary Staffing and Direct Hire Staffing, so vetting stays deep, not spread thin. What sets us apart is speed, quality, and flexibility. We can typically submit a vetted candidate shortlist in 24 to 48 hours, drawing on a network of tens of thousands of active professionals. And with 50+ active clients running 50+ different billing arrangements, we build every engagement around how clients work: their timeline, their billing model, their currency, their process. Clients get direct accountability. There's no support queue: when something comes up, you reach someone who knows your account and resolves it fast. After more than 20 years placing Latin American IT and Engineering talent, that combination of focus, speed, and hands-on partnership is what keeps clients with us long term.

    Sectors
    • Human Resource Legal
    • It Services And It Consulting
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    3.7/5

    • Seat:

      50-99
    • DA: Domain Authority

      26
    • Revenue:

      -
    • Founded:

      2004
    • Locations:

      -
  • At Hugo, we build world-class teams to help you scale faster and smarter. We are the largest specialty provider of customer support, technical support, data and AI, moderation, community management, and ML solutions. Whether you are a startup, large e-commerce brand, fintech app, SaaS platform, or digital-native brand looking to scale, we provide the fast, flexible support you need. Hugo operates 365/24/7, offering multilingual support in 60+ languages and across 5 continents. We offer omnichannel support - email, phone, chatbot, live chat, SMS, social media, and in-app messaging - to meet your customers where they are. Hugo agents are trained STEM professionals with industry-specific experience. Best of all, we've mastered your tool stack, so we're ready to work from day one. Hugo places strong emphasis on data security and compliance to ensure we safely serve your clients. We are ISO 27001, HITRUST, and SOC 2 certified, and HIPAA and GDPR compliant. Hugo builds and manages high-performance teams in as little as 2 weeks to enable you to lower support costs without compromising your customer experience. Wherever you need coverage, we build the right team to help you win. Hugo offers a wide range of services, including: •Customer support outsourcing •Technical support outsourcing •Content moderation •Community management •Call center support •Generative AI outsourcing •Back office support •E-commerce support outsourcing •Lead generation/ sales support services •AI & ML model services •Data processing •Bookkeeping outsourcing •Invoicing & billing support •Helpdesk support

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #601
    • Seat:

      1000-4999
    • DA: Domain Authority

      25
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2017
    • Locations:

      5
  • Auxillium specializes in high-touch, customized customer experience and back-office programs that are too specialized, too small, or too operationally complex for traditional large-scale BPOs to serve well.

    Sectors
    • Back Office Services
    • Back Office Support
    • Call Center Services
    • See all
    Glassdoor rating
    -
    • Seat:

      100-249
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2006
    • Locations:

      -
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  • VIZX Global Solutions is a premier provider of Business Process Outsourcing (BPO) services. Our specialization lies in providing RPO services, Back-Office Solutions, CX and Call Center support. With our presence in Los Angeles, CA, and Nairobi, Kenya, we are strategically positioned to support your organization’s needs on an international scale. With over 7 years dedicated to BPO services, VIZX Global Solutions has strong track record of delivering exceptional results. Our journey began in 2017 with the launch of VIZX International in Nairobi, Kenya, starting with a capacity of 100+ seats and five U.S.-based clients. Despite challenges, including the Covid-19 pandemic, we expanded our services and adapted to the evolving needs of different industries. In 2022, we moved our Nairobi office the iconic Britam Towers, expanding our capacity to 400 seats with scalability up to 600+ seats. Today, VIZX Global Solutions boasts a diverse portfolio, servicing companies with combined annual revenues exceeding $1 billion. We are confident that our extensive experience and proven capabilities make us the ideal partner to streamline your operations and enhance your recruitment strategies. We look forward to the opportunity to discuss how VIZX Global Solutions can contribute to your organization’s success.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    5/5

    Rank  #1556
    • Seat:

      1-49
    • DA: Domain Authority

      14
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2011
    • Locations:

      1
  • ZIGZAG is a full-service office for businesses who are ready to grow offshore. We know there isn’t just one solution for all clients, so we offer a wide and flexible array of services and models. We have been building and growing over the last 8 years and currently manage over 500 staff supporting companies, large, medium and small in over 10 countries. We are now one of the leading providers of​ ​​Knowledge Process Outsourcing services in the Philippines.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1577
    • Seat:

      500-999
    • DA: Domain Authority

      10
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2012
    • Locations:

      1
  • VirtualStaff.ph provides structured offshore staffing for established businesses that want to add dedicated full-time staff in the Philippines without the complexity of hiring locally or managing offshore employment themselves. The staff work inside your business like local employees. They follow your systems, join your workflow, and support your day-to-day operations. You manage the workday. VirtualStaff.ph handles the staffing structure behind the scenes. Whether you need one full-time staff member or a larger offshore team, we help businesses add operational capacity through dedicated offshore staff, predictable all-inclusive monthly pricing, and a simpler staffing model designed to make staffing more practical and financially sustainable.

    Sectors
    • Back Office Support
    • Customer Service
    • Full Service Bpo
    Glassdoor rating

    5/5

    Rank  #332
    • Seat:

      1000-4999
    • DA: Domain Authority

      30
    • Revenue:

      $27 mil. - $32 mil.
    • Founded:

      2016
    • Locations:

      2
  • With more than 25 years of proven success in omnichannel customer contact services, NQX is recognized for operational excellence and its strong corporate culture. We are Canada's largest contact center provider and the world’s largest employer of French-speaking Canadian agents. NQX has been honored with the Waterstone Most Admired Corporate Culture Award every year from 2018 to 2023 and has one of the highest employee engagement and lowest attrition rates in the industry!

    Sectors
    • Back Office Support
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating

    2.8/5

    Rank  #464
    • Seat:

      10000+
    • DA: Domain Authority

      1
    • Revenue:

      $100 million to $500 million
    • Founded:

      1999
    • Locations:

      1
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  • Sourcefit is a global business process outsourcing company headquartered in Quezon City, Metro Manila, Philippines, providing custom offshore and nearshore staffing solutions built to create lasting value in clients' outsourced teams. With more than 2,000 professionals across six countries, Sourcefit supports 220+ clients spanning 50+ industries.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.5/5

    Rank  #189
    • Seat:

      1000-4999
    • DA: Domain Authority

      32
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2009
    • Locations:

      5
  • Outsourced is a premium ISO certified offshore staffing company providing the top 5% of talent globally to international companies.We provide the top 5% of talent from the Philippines, India, Malaysia, Argentina, Colombia, and Vietnam, who are 100% dedicated full-time to your business and consistently exceed expectations. Whether you need remote home-based or office-based staffing, we offer flexible offshore solutions.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    4.4/5

    • Seat:

      500-999
    • DA: Domain Authority

      16
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2012
    • Locations:

      2
  • HOPLA Online is an outsourcing and remote staffing company providing global offshore team solutions for startups and high-growth businesses. With delivery operations across Asia Pacific, Europe, and the Americas, and with 80% of our talent based in the Philippines, HOPLA enables companies to build cost-efficient, globally distributed teams backed by structured systems and full operational support. We combine remote staffing, offshore team management, and BPO services into a scalable, end-to-end solution designed for modern, distributed businesses.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4/5

    Rank  #400
    • Seat:

      250-499
    • DA: Domain Authority

      37
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2016
    • Locations:

      2
  • Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.6/5

    Rank  #726
    • Seat:

      1-49
    • DA: Domain Authority

      36
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Alloyed is a global operations partner that fuses human expertise, AI-enabled automation, and proven process design to help businesses run faster, scale smarter, be more flexible, and perform at a higher level. Built on two decades of delivery experience, Alloyed’s global delivery teams and onshore client leadership are embedded into clients’ operations, bringing governance, real-time reporting, and measured outcomes from day one. Learn more at alloyed.io.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    2.9/5

    Rank  #314
    • Seat:

      1000-4999
    • DA: Domain Authority

      29
    • Revenue:

      -
    • Founded:

      2006
    • Locations:

      3
  • 123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses, while offering a high level of on-going training for our employees and clients. We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses. We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers. Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs. 123Employee is the premier outsourcing center in the Philippines.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3.7/5

    Rank  #541
    • Seat:

      500-999
    • DA: Domain Authority

      29
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2006
    • Locations:

      2
  • Emapta: A New Era of Global Talent Emapta is a leader in global outsourcing, distinguished by its ability to provide dedicated offshore and nearshore teams from the world's most proficient talent hubs. By emphasizing non-traditional approaches that go beyond mere cost reduction, Emapta focuses on creating true value for clients through enhanced operational efficiency and optimized resource management. Serving clients in over 30 countries, Emapta celebrates 14 years of consistent growth and supports over 800 clients with a global workforce of more than 10,000 team members. The company's commitment to employee welfare is central to every decision it makes, resulting in recognition as one of the Best Companies To Work For in Asia and maintaining one of the lowest attrition rates in the industry. Emapta's flexible and innovative staffing solutions are tailored to meet the diverse needs of its clients, ensuring that every partnership is both productive and sustainable. By continuously adapting to the evolving market demands and enhancing its services, Emapta remains at the forefront of the outsourcing industry, ready to meet the challenges of tomorrow.

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    4.1/5

    Rank  #52
    • Seat:

      5000-9999
    • DA: Domain Authority

      55
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      2010
    • Locations:

      4
  • Hit Rate Solutions is a Philippines-based outsourcing company that helps businesses improve customer communication, generate qualified opportunities, and reduce administrative workloads. We provide dedicated teams for customer support, virtual receptionist services, appointment setting, lead generation, healthcare scheduling, and back-office support across phone, email, and chat. What makes us unique is our combination of trained human agents, flexible engagement options, and hands-on quality management. We customize each team around the client’s industry, systems, processes, and goals while integrating with their existing business platforms. With 24/7 capabilities, transparent reporting, and documented client results—including a 98% quality assurance score for a dedicated client program—we serve as an extension of our clients’ teams. We deliver genuine human conversations and scalable support that improve customer experiences, control costs, and support business growth.

    Sectors
    • Admin Support
    • Back Office Support
    • Call Center Services
    • See all
    Glassdoor rating

    4.9/5

    Rank  #637
    • Seat:

      100-249
    • DA: Domain Authority

      27
    • Revenue:

      -
    • Founded:

      2008
    • Locations:

      2
  • Remote CoWorker understands the value of time. It is the one commodity that you can never get back after it is gone, which means you need to make the most of it now. Our services can help companies of any size take their business to the next level. Our roots in Filipino culture deliver unique perspectives that add diversity and insight to your circumstances. Authenticity is what helps a business grow today, and that is rare to find when outsourcing. The only way to provide authentic services under your umbrella is to develop relationships. You’ll find that we care about clients, deliver successful consultation strategies, and offer competitive pricing. We also provide easy transitions and onboarding for new clients. When you work with our virtual professionals, you receive services from individuals with the knowledge and skill set necessary for your job. Some companies work hard. Others try to work smart. Remote CoWorker simplifies the equation by working for you.

    Sectors
    • Admin Support
    • Back Office Services
    • Back Office Support
    • See all
    Glassdoor rating

    4.7/5

    Rank  #359
    • Seat:

      1000-4999
    • DA: Domain Authority

      29
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2013
    • Locations:

      2
  • CC.Talent is a fast-growing software development and staffing company with offices in the Netherlands, Germany, Singapore and the Philippines. We provide remote professionals and build digital solutions for medium to larger global firms. We maintain a progressive and inclusive environment where all employees are treated with respect and dignity. We take our work seriously, but we like to keep things cool. CC.Talent prides itself on its culture of openness, flexible work hours, and a strong focus on the continuous learning and development of its employees. We keep our clients happy by keeping our employees happy.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Clark Outsourcing is an American owned and operated, full-service BPO company located in the heart of the fastest growing business district of the Philippines; Clark Freeport. Clark Outsourcing staff get the great opportunity of working for international companies while furthering their careers and receiving much higher compensation than the average Filipino. In return, shareholders and customers get high-quality talent who are also very committed for much lower costs than in their own country. This mission is truly a win, win, win for all three parties.

    Sectors
    -
    Glassdoor rating

    4.5/5

    Rank  #433
    • Seat:

      250-499
    • DA: Domain Authority

      24
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2009
    • Locations:

      2
  • ContactPoint 360 is a customer experience (CX) outsourcing partner that combines practical AI capabilities with expert human support to deliver consistent, high-quality customer interactions at scale. We work with organizations that require dependable, always-on support environments, where performance, compliance, and customer satisfaction are critical to business success. Our approach focuses on applying AI where it creates real operational value while ensuring that human agents handle complex, sensitive, and high-impact conversations with the right level of empathy and judgment. This balanced model allows us to optimize efficiency without compromising the quality of the customer experience. We help organizations move beyond traditional support models by introducing automation, real-time performance insights, and structured workflows that make CX operations more efficient, predictable, and scalable. From intelligent interaction routing and agent assistance to streamlined quality monitoring and reporting, our solutions are designed to reduce operational friction and improve overall service consistency. At the foundation of our delivery is a strong focus on reliability and accountability. We operate with a 100% service delivery commitment, supported by 99.9% system uptime, 24/7/365 availability, and 100% quality assurance coverage across all interactions. Our global delivery model also enables multilingual support across 31+ languages, helping businesses serve diverse customer bases without compromising consistency. In addition, we align our operations with industry-standard compliance and security practices (HIPAA, ISO, PCI DSS, GDPR, and SOC I and II), ensuring that customer data is handled responsibly and processes remain audit-ready. With structured governance, continuous monitoring, and performance-driven execution, ContactPoint 360 delivers CX operations that are not only scalable but also stable, compliant, and built for long-term growth.

    Sectors
    • Back Office Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3.6/5

    Rank  #339
    • Seat:

      500-999
    • DA: Domain Authority

      27
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2007
    • Locations:

      14
  • Cloudstaff is a virtual staffing company that combines enterprise-grade technology with a people-first culture to connect businesses with top global talent. Its People + Tech model draws from a talent pool of over one million professionals, with over 20 delivery centers across the Philippines, India, Colombia, Kenya, and Sri Lanka, and dedicated onshore teams in the US, Australia, and the UK. Businesses across more than 34 countries build high-performing virtual teams with Cloudstaff across hundreds of roles. Recognized five consecutive years as one of HR Asia's Best Companies to Work For in Asia, Cloudstaff maintains a staff retention rate of 99%+, giving clients dedicated professionals who develop deep institutional knowledge of their business over time. Visit www.cloudstaff.com to discover a virtual staffing partner built for the way ambitious businesses grow.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    4.4/5

    Rank  #50
    • Seat:

      1000-4999
    • DA: Domain Authority

      31
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2005
    • Locations:

      8
  • Acquire Intelligence is an award-winning, global business outsourcer with 9,500+ staff and 17 years’ experience in delivering deliver intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. They have delivery capability in Melbourne, Manila and Santa Domingo and are the largest Australian owned outsourcer to the Philippines. Their offices in Melbourne, Sydney, Dallas and Manila have onshore Project and Client Relationship Managers that work closely with clients to ensure a successful outsourcing transition.  They collaborate closely with clients to understand their business enough to ensure the ongoing success of the program. Acquire is an entrepreneurial business that is highly experienced in working with their partners to solve real-life problems quickly. A genuine partnership approach is at the heart of what they do. Their  teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business”. They are recognized by clients as being Safe – Flexible – Innovative In addition to their Class A physical delivery locations, a comprehensive Work-from-Home environment operates across various countries. Their capability also includes back office processing automation and AI services. Acquire Intelligence is a consistent leader in IAOP’s Global Outsourcing 100 list, winner for Best People Strategy & Culture at the Contact Centre Week Excellence Awards and Silver Stevie Winner for Company of the Year at the International Business Awards.

    Sectors
    -
    Glassdoor rating

    1.7/5

    Rank  #89
    • Seat:

      1000-4999
    • DA: Domain Authority

      32
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      2005
    • Locations:

      27
  • EOR capability, built specifically for Australian businesses hiring in the Philippines — with local people, local infrastructure and transparent Australian pricing

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Hyvid is a next-generation offshore staffing company built for the AI era. Unlike traditional outsourcing, Hyvid designs offshore teams in which every member is trained to operate alongside role-specific AI, with automation embedded inside business processes and human staff focused on judgement, oversight, and decision-making. The model is built for mid-market and SME Australian businesses that need to do more with leaner structures — teams that want the cost advantage of global talent and the productivity advantage of AI, governed properly, from day one.

    Sectors
    • Admin Support
    • Back Office Support
    • Data Analytics And Ai
    • See all
    Glassdoor rating
    -
    • Seat:

      50-99
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2026
    • Locations:

      -
  • Access Offshoring is a multi awarded partner helping Australian businesses build dedicated offshore teams in the Philippines, with construction at the heart of what we do. We place qualified Filipino professionals across design, estimating, and project delivery: architects, civil designers, draftsmen, modellers, precast detailers, engineers, estimators, quantity surveyors, cost planners, schedulers, document controllers, project administrators, coordinators and controllers, plus construction bookkeepers. We also support legal, franchise, professional services, and administrative, customer service and marketing roles. We began by building our own offshore teams over a decade ago, and saw firsthand how the right people transform a business. Now we do the same for our clients, with no large bonds, no lock-in surprises, and full transparency. We handle recruitment, HR, payroll and compliance, so you focus on growth.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    5/5

    Rank  #1783
    • Seat:

      250-499
    • DA: Domain Authority

      17
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      -
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