Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • We provide every aspect of virtual employee management, recruiting, and human resource functions to help you start, scale, and run your remote team.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.5/5

    Rank  #500
    • Seat:

      250-499
    • DA: Domain Authority

      25
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2014
    • Locations:

      1
  • Offshore MVP is one of the premier offshoring companies in the Philippines that connects global businesses with offshore professionals from the Philippines. With over 500 offshore staff and 60+ global clients, Offshore MVP provides the best offshoring solutions to every business challenge of our clients. Over the years we've proven to help our clients grow their businesses by providing high-caliber professionals with industry knowledge and excellent skills. Our MVP team communicates with our clients and guides them every step of the way throughout their offshoring journey. The MVP experience we give our clients has allowed us to build long-lasting partnerships together with their offshore MVPs. Offshore MVP can scale your organization quickly & cost-effectively with a dedicated offshore professional. Message our Executive General Manager, Nick Ogden, to know more about offshoring!

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.7/5

    Rank  #698
    • Seat:

      250-499
    • DA: Domain Authority

      20
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2017
    • Locations:

      1
  • Welcome to Safe Link Solutions! At Safe Link Solutions, we are dedicated to helping businesses achieve their goals through tailored outsourcing solutions. As a boutique BPO founded by experienced professionals, we specialize in delivering high-quality services across a wide range of industries. Our expertise spans customer support, back-office operations, digital marketing, and virtually any task that can be accomplished in front of a computer. Whether you’re a growing business looking to optimize operations or a large enterprise aiming to scale efficiently, our team is committed to delivering exceptional results. What sets us apart is our focus on flexibility, transparency, and a personalized approach to every client’s needs. We collaborate closely to ensure our solutions align perfectly with your objectives, enabling you to save time, reduce costs, and focus on what matters most—growing your business. Let Safe Link Solutions be your trusted partner in achieving sustainable success.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2724
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.6/5

    Rank  #726
    • Seat:

      1-49
    • DA: Domain Authority

      36
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
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  • Creating outstanding, reliable, and cost-effective contact center experiences, driven by industry-leading insights supplied by our sister company, Connect iQ, we deliver completely unique solutions. Whether your goal is class-leading customer service, exceptional customer retention, or the acquisition of new customers through a sales campaign, we seamlessly blend cutting-edge technology with authentic human interactions to deliver your ambitions. We believe our proposition is unique. Our focus is performance excellence, we ensure that every customer interaction is meaningful, making each customer feel valued and significant. With us, you gain more than a BPO provider; you gain a flexible and experienced partner, agile at adapting to client needs.

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
    • See all
    Glassdoor rating
    -
    Rank  #3110
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      1
  • PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues that were always recurring. We knew the concept of outsourcing could be a huge benefit for a client, and that there had to be a better way of doing so, so we set out to make these changes.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    4/5

    Rank  #293
    • Seat:

      500-999
    • DA: Domain Authority

      21
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2011
    • Locations:

      3
  • SPLACE BPO empowers brands by providing offshore professionals who are not only highly skilled but also trained to excel in an AI-driven business landscape. By combining human expertise with future-ready capabilities, we help businesses scale smarter, adapt faster, and stay competitive in a rapidly evolving market.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    5/5

    Rank  #1012
    • Seat:

      250-499
    • DA: Domain Authority

      18
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2017
    • Locations:

      -
  • At SummitNext, we believe in building more than just remote teams—we believe in building lasting partnerships. We become an extension of your business, creating integrated, efficient teams across Asia that help you scale, expand, and thrive. Whether you’re starting small or need to scale quickly, we handle the hiring, development, and infrastructure, so you can stay focused on what truly matters—growing your business.

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
    • See all
    Glassdoor rating
    -
    Rank  #1434
    • Seat:

      500-999
    • DA: Domain Authority

      16
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2020
    • Locations:

      5
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  • Harte Hanks, founded in 1923, is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. We drive measurable results in both sales and customer loyalty for an ever-growing list of blue-chip companies and their brands; Bank of America, GlaxoSmithKline, Unilever, Pfizer, HBOMax, Volvo, Ford, FedEx, Blue Cross/Blue Shield, Sony, Midea, IBM, and many others. They have partnered with Harte Hanks to work with our award-winning resources in Customer Care, Fulfillment and Logistics, and Marketing Services. Harte Hanks employs over 2,500 dedicated associates spread across the Americas, Europe and Asia Pacific. We have made prodigious investments in cutting edge technology tools and platforms. We provide a comprehensive portfolio of critical support services across diverse industries such as health care, entertainment, financial, durable goods, automotive and remain distinct and unassailable in the customer engagement space.

    Sectors
    • Back Office Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    3.4/5

    Rank  #31
    • Seat:

      1000-4999
    • DA: Domain Authority

      49
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      1923
    • Locations:

      7
  • Simply Contact is a customer support operations partner for companies in complex, regulated, and high-expectation industries. Founded in 2013 and headquartered in Warsaw, the company designs and runs tailored support systems that combine industry-trained teams with AI embedded into workflows where it provides demonstrable impact. Today Simply Contact employs 700+ agents across the UK, Poland, Romania, Bulgaria, Slovakia, the Czech Republic, Moldova, and Ukraine, handling over 10 million customer requests annually in 30+ languages. 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 Operations span eight European locations with agents hired for cultural and linguistic alignment with Western markets. All agents hold a bachelor's degree or higher. Monthly attrition is 5%, supported by structured onboarding, continuous training, and clear career progression. 𝐂𝐨𝐫𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 Simply Contact delivers a full range of support and BPO services, including: - Omnichannel customer support (voice, chat, email, social media) - Multilingual support in 30+ languages - Back-office processing and data operations - Technical support - Trust and safety - AI-enhanced customer support with voicebots, real-time translation, QA automation, knowledge base assistants, and agent training simulations 𝐏𝐫𝐢𝐜𝐢𝐧𝐠 Simply Contact's pricing is tailored to each engagement and depends on request volume, channel mix, language requirements, and operational complexity. The company offers both shared agent models for smaller projects and dedicated team setups for larger operations. Each solution is scoped individually. 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐟𝐨𝐜𝐮𝐬 The company works across industries where support quality directly affects revenue, compliance, and brand trust: - Aviation and travel - Fintech and banking - Retail and e-commerce - Healthcare - SaaS - Mobility and delivery Clients include Wizz Air, Bolt, Metro, Ditto Music, and Yves Rocher. 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 Simply Contact consistently delivers 80%+ CSAT, over 90% QA scores, up to 70% cost reduction compared to in-house support, and 80%+ first-call resolution. The company holds PCI DSS, ISO 27001, ISO 27701 certifications and complies with GDPR and HIPAA.

    Sectors
    • Agency Contract Partner
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #462
    • Seat:

      100-249
    • DA: Domain Authority

      20
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2013
    • Locations:

      4
  • Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines. Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power. We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations. We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    2.6/5

    Rank  #615
    • Seat:

      250-499
    • DA: Domain Authority

      26
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2011
    • Locations:

      3
  • Deel is a global HR and payroll platform that helps companies hire, manage, and support distributed teams across borders through a single integrated solution. The platform provides businesses with tools, features, and guidance that simplify global workforce management and create access to international opportunities. As a global people platform, Deel enables companies and teams to collaborate more efficiently while supporting remote and international operations worldwide. The company has helped more than 35,000 businesses build and manage distributed teams, with its global client network continuing to expand rapidly.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2019
    • Locations:

      -
  • In response to evolving market trends and growing customer demands, Brobizco LLC proudly introduces Snapscale—the newest arm of our organization. Snapscale is a HIPAA compliant Business Process Outsourcing (BPO) provider offering a comprehensive range of services designed to empower your business. We deliver high-quality customer support, ensuring exceptional brand satisfaction while providing on-demand, scalable solutions to meet your customers’ needs. With a focus on reducing operational costs and maintaining the highest standards of data security and compliance, Snapscale is your trusted partner for growth and efficiency.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #2230
    • Seat:

      1-49
    • DA: Domain Authority

      3
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2004
    • Locations:

      1
  • Telecom, Inc. is a mid-size domestic BPO contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive experience, exceptional personnel, and leading technology when custom developing unique solutions built to generate results that exceed your expectations. We provide solutions for B2B and B2C campaigns and Telecom support services can be accessed 24/7/365.

    Sectors
    • Customer Service
    • Full Service Bpo
    Glassdoor rating

    3.7/5

    Rank  #454
    • Seat:

      50-99
    • DA: Domain Authority

      22
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1993
    • Locations:

      14
  • Hunting the best talent for your organization while maximizing the return on investment Enezync is a leading provider of staff outsourcing solutions. Our mission is to help businesses of all sizes and industries accelerate company's growth with top talent. We connect Global Businesses with highly skilled professionals in Sri Lanka, offering a cost-effective and innovative way to fuel your growth.

    Sectors
    • Admin Support
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating
    -
    Rank  #3061
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2023
    • Locations:

      1
  • We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.1/5

    Rank  #785
    • Seat:

      100-249
    • DA: Domain Authority

      14
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2015
    • Locations:

      2
  • Sectors
    -
    Glassdoor rating

    4.9/5

    Rank  #1666
    • Seat:

      50-99
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      2
  • Big Outsource Support Services Inc. (or simply Big Outsource) is a Start-up Friendly Philippine-based Business Process Outsourcing Company and Digital Services Agency. Big Outsource has been working with Early and Growth Stage Startups as well as Large Corporations in providing them with cost-efficient Dedicated and Flexible staffing solutions that gives you access to high quality talent at a fraction of the cost.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    3.8/5

    Rank  #641
    • Seat:

      100-249
    • DA: Domain Authority

      27
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2007
    • Locations:

      4
  • Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1771
    • Seat:

      1-49
    • DA: Domain Authority

      24
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2020
    • Locations:

      1
  • Agility Staffing Services LLC is your partner in profit. We specialize in outsourced staffing and now AI +Human hybrid automation model, providing efficient, experienced, and cost-effective professional personnel and AI agents that clients can leverage to operate and compete with a significantly lower overhead than using in-country staffing. We are ISO-certified and HIPAA compliant and we power businesses with improved productivity, optimized workflow, and increased profit margins through intelligent solutions. Clients work directly with our founders with extensive Philippines-based outsourcing experience, so they are assured that their success is our success.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2245
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2022
    • Locations:

      3
  • Remotify is an Employer of Record solution that enables freedom, security and flexibility, because we want to make remote outsourcing simply excellent and sustainable for all. Remotify is a scalable, cost-effective remote hiring solution for founders and small to medium businesses globally.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #587
    • Seat:

      100-249
    • DA: Domain Authority

      22
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • At Platonics, we believe that empowering top talent can transform your business. Imagine building a team of rockstars who will elevate your company and enhance your professional lifestyle—this is your opportunity to make it happen! Whether you’re a business owner, HR manager, team leader, or physician, we’re here to help you assemble the team you’ve always envisioned. And here’s the best part: you could achieve this for about 50% of your current costs! 😉 Let’s take your business to new heights together!

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    3.6/5

    Rank  #2189
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      2
  • Sectors
    -
    Glassdoor rating
    -
    Rank  #2983
    • Seat:

      1-49
    • DA: Domain Authority

      9
    • Revenue:

      Under $500,000
    • Founded:

      2024
    • Locations:

      1
  • EffectiveSoft helps businesses achieve their goals with impactful digital solutions. With development centers in Europe and LATAM, we are time-zone flexible and offer our clients the benefits of both offshore and nearshore development, including close collaboration, maximum productivity, and agile operations. Our team’s expertise lies in custom software development, AI integration, and cloud implementation. EffectiveSoft’s main domain focuses are fintech and healthcare. Recently, the company was listed among key players in the Online Trading Platform Market. Fueled by courage and curiosity, we go beyond providing services. We dive deep into your business to uncover real needs and tackle key challenges, combining human insights with technology. Our solutions fuel your business to disrupt industries and revolutionize the end-user experience. Our clients have been recognized with Best Mobile App Awards, included in the Most Innovative Companies list, and more.

    Sectors
    • Build Operate Transfer
    • Data Analytics And Ai
    • It Services And It Consulting
    • See all
    Glassdoor rating

    4.1/5

    Rank  #391
    • Seat:

      250-499
    • DA: Domain Authority

      8
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2003
    • Locations:

      4
  • Sagan Passport is the Costco of Global Talent recruitment. Sagan sources international talent from LATAM, Asia, Africa, MENA, Eastern Europe, and beyond. Sagan also offers a membership community tailored for top-tier executives, entrepreneurs, and business leaders. The community has weekly webinars, office hours, SOPs, playbooks and an active community. All these resources are designed around levelling up your team at the new art and science of remote talent management. This platform is intricately designed to equip professionals with the tools and expertise necessary to propel their businesses forward in a competitive market landscape.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2524
    • Seat:

      1-49
    • DA: Domain Authority

      16
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2023
    • Locations:

      1
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