Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Clark Outsourcing is an American owned and operated, full-service BPO company located in the heart of the fastest growing business district of the Philippines; Clark Freeport. Clark Outsourcing staff get the great opportunity of working for international companies while furthering their careers and receiving much higher compensation than the average Filipino. In return, shareholders and customers get high-quality talent who are also very committed for much lower costs than in their own country. This mission is truly a win, win, win for all three parties.

    Sectors
    -
    Glassdoor rating

    4.5/5

    Rank  #433
    • Seat:

      250-499
    • DA: Domain Authority

      24
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2009
    • Locations:

      2
  • EOR capability, built specifically for Australian businesses hiring in the Philippines — with local people, local infrastructure and transparent Australian pricing

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    • DA: Domain Authority

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  • Datamatics Business Solutions has over 20+ years of experience providing scalable and efficient Accounting, Bookkeeping, Audit, Client Advisory Services (CAS), and Tax preparation services EXCLUSIVELY to CPA/accounting firms worldwide. We do not compete with accountants. With a team of 1,500+ experienced and qualified accounting professionals, we enable 200+ firms streamline their financial operations, ensure compliance, and drive profitable growth. Our experienced and qualified accounting professionals backed by years of expertise in using advanced software and technologies commonly used by accountants gives us the in-depth knowledge of accounting principles, tax regulations, and industry best practices required to earn the trust and loyalty of CPA/accounting firm clients worldwide. Datamatics Business Solutions is your one-stop shop for reliably growing your firm to thrive in a dynamic and competitive landscape.

    Sectors
    • Back Office Support
    • Global Payroll Compliance
    • Outsourcing Consultancy
    Glassdoor rating

    3.6/5

    Rank  #369
    • Seat:

      1000-4999
    • DA: Domain Authority

      30
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1982
    • Locations:

      3
  • ZIGZAG is a full-service office for businesses who are ready to grow offshore. We know there isn’t just one solution for all clients, so we offer a wide and flexible array of services and models. We have been building and growing over the last 8 years and currently manage over 500 staff supporting companies, large, medium and small in over 10 countries. We are now one of the leading providers of​ ​​Knowledge Process Outsourcing services in the Philippines.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1577
    • Seat:

      500-999
    • DA: Domain Authority

      10
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2012
    • Locations:

      1
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  • Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.

    Sectors
    -
    Glassdoor rating

    3.9/5

    Rank  #82
    • Seat:

      1000-4999
    • DA: Domain Authority

      46
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      1998
    • Locations:

      6
  • Sourcefit is a global business process outsourcing company headquartered in Quezon City, Metro Manila, Philippines, providing custom offshore and nearshore staffing solutions built to create lasting value in clients' outsourced teams. With more than 2,000 professionals across six countries, Sourcefit supports 220+ clients spanning 50+ industries.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.5/5

    Rank  #189
    • Seat:

      1000-4999
    • DA: Domain Authority

      32
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2009
    • Locations:

      5
  • VA Masters is a global recruitment agency that places rigorously vetted Filipino virtual assistants with businesses worldwide. We are not a staffing pool. We run a custom recruitment process for every single role, built around what a specific business actually needs. Our six-stage process starts with more than 1,000 applications per role and presents only the top two or three candidates. Every role gets a custom skills test built to simulate the actual work, not a generic assessment. Across our full pipeline we have reviewed 166,350 applications and place roughly 1 in 508 applicants. We work across any industry where the work can be done remotely: e-commerce, digital marketing, real estate, financial services, healthcare, technology, professional services and more. Our clients are mostly small and growing businesses. 87% of them employ fewer than 50 people, and 57% have ten or fewer. Clients save up to 80% on operational costs compared with hiring locally, and most tell us the bigger gain is time. The median role is filled in 18 days, and the median client is in their onboarding meeting two days after signing.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    5/5

    Rank  #2232
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • HGS OSS prides itself in providing a world-class offshore team for medium and large businesses, whether public or private. They aim to take businesses to the next level when it comes to acquiring talents in digital marketing, accounting, customer service, web development, and virtual assistance. HGS OSS office The company has two offices in Manila, both located in business districts. Twenty-Four Seven McKinley Building, located in Bonifacio Global City, lies a few minutes away from Market Market and SM Aura. adding to its convenience, it is also surrounded by residential buildings such as Serendra, venues such as BGC Arts Center and Maybank Performing Arts Theater, high-end restaurants, and banks. Meanwhile, Robinsons Summit Center, its Makati Office, is just right across Ayala Triangle Gardens. its location is known for its convenience with nearby office and residential buildings, recreational spaces, and public transportation. It is accessible by buses traversing EDSA and going PITX. HGS OSS address Brisbane Ground Floor, 108 Wickham Street, Fortitude Valley 4006, PO Box 159 Fortitude Valley Qld 4006 Sydney Level 24, Three International Towers, 300 Barangaroo Avenue, Sydney, NSW 2000, Australia Bonifacio Global City 27th Floor, Twenty-Four Seven McKinley Building, 7th Ave. Corner 24th Street, Bonifacio Global City, Taguig, 1634 Metro Manila, Philippines Makati 31st Floor, Robinsons Summit Center, 6783 Ayala Avenue, Makati, 1200 Metro Manila, Philippines New York The Seagram Building, 375 Park Avenue, Suite 2607, New York City NY 10152 U.S.A.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3/5

    • Seat:

      500-999
    • DA: Domain Authority

      11
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2011
    • Locations:

      13
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  • CC.Talent is a fast-growing software development and staffing company with offices in the Netherlands, Germany, Singapore and the Philippines. We provide remote professionals and build digital solutions for medium to larger global firms. We maintain a progressive and inclusive environment where all employees are treated with respect and dignity. We take our work seriously, but we like to keep things cool. CC.Talent prides itself on its culture of openness, flexible work hours, and a strong focus on the continuous learning and development of its employees. We keep our clients happy by keeping our employees happy.

    Sectors
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    Glassdoor rating
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  • BetterSupport.io is your partner for quality-driven outsourcing, not just cost-cutting. We help you scale with dedicated, full-time remote staff from the Philippines, handpicked to work inside your systems like true in-house team members. No shared agents. No platform learning curves. Just reliable, long-term talent - hired fast, fully managed, and saving you up to 70% on staffing costs. Our clients range from fast-growing startups to established companies across the US, Europe, and Australia. Whether you need one team member or ten, we’re built to scale with you. Let us show you how outsourcing can be simple, flexible, and effective.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2352
    • Seat:

      1-49
    • DA: Domain Authority

      10
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • Full Scale is a tech services company that helps businesses build teams of software engineers. Our goal is to make finding and retaining highly experienced software engineers fast, easy and affordable. As lifelong entrepreneurs and software startup founders, we tore pages out of our own playbooks in order to create a service offering that is for Founders, by Founders!

    Sectors
    -
    Glassdoor rating

    4.2/5

    Rank  #412
    • Seat:

      250-499
    • DA: Domain Authority

      36
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2018
    • Locations:

      3
  • Hidden Brains is an AI-first software development company with a strong foothold in 107+ countries. We have been helping enterprises, SMEs, and venture-backed startups through their digital transformation since 2003. We've worked with over 2,400 clients globally, across the UK, US, UAE, Europe, Australia, and beyond. With over 6,000 projects and 700+ experts, we deliver projects that meet industry standards and compliance requirements, serve a purpose, and deliver value. From web development to AI integration and enterprise technology modernization, we have the depth and reach to be your offshore, nearshore, or fully outsourced development partner. We bring in the top 3% of talent, people who've actually worked in your industry and domain, and they can be dedicated to your project full-time. And because every business works differently, we keep our engagement models flexible: build your own team, or hire resources part-time, full-time, or by the hour. What We Deliver We start every engagement the same way, by understanding your business objectives before we touch any technology. That's not just something we say; it's genuinely how we think technology should work: in service of people, not adding complexity to their lives. In practice, this means every project moves through four phases. First, discovery and scoping, where we translate your business goals into an actual technical roadmap. Then team assembly, where we match specialists to your specific domain and stack rather than assigning whoever's free. Then agile delivery, sprints, regular demos, honest reporting, so you're never left wondering where things stand. And finally, support after launch to ensure every solution has a good lifespan. Our engineers cover the full stack: custom software, web and mobile development, cloud, DevOps, legacy modernization, and alongside that, a genuine AI practice spanning generative AI, LLM integration, computer vision, AI agents, and MLOps. However, if you want to work with us, we offer delivery models and engagement models to ensure your project runs end-to-end with expertise having first-hand experience in tech. Why Businesses Trust Us • We're CMMI Level 3 and ISO/IEC 27001:2022 certified, so quality control isn't left to chance • ISO/IEC 27001:2013 certified, which matters when you're trusting us with sensitive information. • Dun & Bradstreet certified, so our financial standing isn't a mystery. • A Great Place to Work for several years running, and low turnover means the team that starts your project is the one that finishes it. • Reviews on Clutch and GoodFirms that are independently verified, with real case studies and named clients behind them, not anonymous star ratings. • Recognized as Best Mobile App Development Company, Innovative Product of the Year, and Top Exporter of the Year, alongside honors like the Deloitte Technology Fast 50 India and the World Quality Commitment Award in Paris • We've worked with 35+ Fortune 500 companies, delivering on time roughly 90% of the time, across more than 30 industries Our Global Offices Hidden Brains has a strong foothold across multiple countries, and that's by design. Having people on the ground in different regions means we understand local business culture, regulatory context, and client expectations firsthand, not just a documented version. ✓ Irvine, USA ✓ Schaumburg, USA ✓ Dubai, UAE ✓ Kuala Lumpur, Malaysia ✓ Lagos, Nigeria ✓ Ahmedabad, India ✓ Andover, UK This distributed footprint allows us to serve clients across 107+ countries while maintaining a regional presence in key markets.

    Sectors
    • Data Analytics And Ai
    • It Services And It Consulting
    • Outsourcing Consultancy
    • See all
    Glassdoor rating
    -
    • Seat:

      500-999
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2003
    • Locations:

      -
  • At Hugo, we build world-class teams to help you scale faster and smarter. We are the largest specialty provider of customer support, technical support, data and AI, moderation, community management, and ML solutions. Whether you are a startup, large e-commerce brand, fintech app, SaaS platform, or digital-native brand looking to scale, we provide the fast, flexible support you need. Hugo operates 365/24/7, offering multilingual support in 60+ languages and across 5 continents. We offer omnichannel support - email, phone, chatbot, live chat, SMS, social media, and in-app messaging - to meet your customers where they are. Hugo agents are trained STEM professionals with industry-specific experience. Best of all, we've mastered your tool stack, so we're ready to work from day one. Hugo places strong emphasis on data security and compliance to ensure we safely serve your clients. We are ISO 27001, HITRUST, and SOC 2 certified, and HIPAA and GDPR compliant. Hugo builds and manages high-performance teams in as little as 2 weeks to enable you to lower support costs without compromising your customer experience. Wherever you need coverage, we build the right team to help you win. Hugo offers a wide range of services, including: •Customer support outsourcing •Technical support outsourcing •Content moderation •Community management •Call center support •Generative AI outsourcing •Back office support •E-commerce support outsourcing •Lead generation/ sales support services •AI & ML model services •Data processing •Bookkeeping outsourcing •Invoicing & billing support •Helpdesk support

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #601
    • Seat:

      1000-4999
    • DA: Domain Authority

      25
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2017
    • Locations:

      5
  • Welcome to Teqnet Solutions, your trusted partner for cutting-edge Business Process Outsourcing (BPO) solutions, specialising in the Augmented Offshore model. In our model, clients retain complete project control, steering goals, priorities, and timelines. Augmented staff or contractors then execute assigned tasks, offering scalability without the typical hiring hassle. Unlike conventional outsourcing, clients directly select offshore team members, overseeing tasks, schedules, and training. Our forte in the offshore staff augmentation sphere lies in recruitment, retention, and management. We take pride in sourcing top-tier talent, ensuring their longevity, and enriching client experiences through a dedicated manager model. Teqnet Solutions caters to clients seeking augmented staff support across diverse business functions such as Accounting, Administration, Business Support, Legal and other services.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2997
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      2
  • Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    4.4/5

    Rank  #674
    • Seat:

      100-249
    • DA: Domain Authority

      21
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2019
    • Locations:

      1
  • IIMI offers a wide range of services designed to help customers bridge the digital divide, enabling enterprises to harness the full power of technology. At IIMI, we help our clients to capture and manage data from any format, so they can transform that data into information, information into knowledge, knowledge into insight and insight into action. It can be as simple as data entry of forms like keying warranty cards, rebate forms, or any other hand written application form, or capturing the same data from a caller. It often involves complex rules based processes where IIMI personnel read and understand the content, make rules based decisions, validate the data with other sources that may be offline or online, and perform audit and analysis of the data for items such as expense report validation, insurance eligibility verification enrollment and claims processing; invoice payments, reporting and database creation, or research and statistical analysis. Whether working completely behind the scenes, or playing a more active role, IIMI has the depth and breadth of capability to support our customers across multiple geographies and languages.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3/5

    Rank  #214
    • Seat:

      5000-9999
    • DA: Domain Authority

      18
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      1996
    • Locations:

      4
  • Peak Support provides exceptionally high-performing, closely managed outsourced teams and AI-powered solutions to customer-centric organizations. We offer a wide range of services including customer support, technical support, back-office operations, trust & safety, and CX technology solutions. Our global delivery model enables us to provide flexible support. We hire the best talent in the industry and are relentlessly dedicated to helping our clients succeed. Through a combination of exceptional people, operational excellence, and innovative technology, we help organizations improve customer satisfaction, increase efficiency, and scale with confidence.

    Sectors
    • Full Service Bpo
    • Specialized Bpo Vertical
    Glassdoor rating

    4.3/5

    Rank  #181
    • Seat:

      1000-4999
    • DA: Domain Authority

      27
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2015
    • Locations:

      7
  • RCM Staff is a medical billing outsourcing company in the Philippines providing billing, coding, AR follow-up, denial management, payment posting, eligibility verification, prior authorization, and medical virtual assistant support. Founded by an RCM professional with 18+ years of U.S. healthcare experience, we help practices, billing companies, and healthcare organizations build reliable, HIPAA-trained offshore teams.

    Sectors
    • Back Office Support
    • Outsourcing Consultancy
    • Specialized Bpo Vertical
    Glassdoor rating
    -
    • Seat:

      1-49
    • DA: Domain Authority

      -
    • Revenue:

      $1M
    • Founded:

      2024
    • Locations:

      -
  • We are a premier provider of experienced and licensed healthcare professionals for US healthcare companies. With over 14 years of offshore staffing experience, we have built high performing remote teams answering the specialized needs of our clients.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3/5

    Rank  #1923
    • Seat:

      50-99
    • DA: Domain Authority

      10
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      2
  • Intelliworx Ph is a leading province-based and locally-owned outsourcing center based in Mindoro province, Philippines. We specialize in customer service, virtual assistant services, and business solutions such as administrative support, bookkeeping, digital marketing, social media management, graphic design, video editing and many more. We can also provide specialized roles such as professionals with certain licenses and certifications. We help businesses streamline their operations through effective action plans and reliable team members at very affordable service rates.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    2/5

    Rank  #2741
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Satellite Office provides premium offshoring services to help businesses grow through significant cost savings coupled with operational improvements. We have a proven track record of assisting businesses to leverage the benefits of offshoring by building them a dedicated, highly skilled, and cost-efficient offshore team in the Philippines. At Satellite Office, we aim to transform the way the world does business and help our people grow to their highest potential by providing and creating world-class offshoring solutions. We are more than a offshore staffing provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing strategy that addresses specific business requirements. We are highly consultative, quick to respond to our client’s changing needs at every stage of their offshoring journey.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    2.8/5

    Rank  #1333
    • Seat:

      1-49
    • DA: Domain Authority

      19
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2006
    • Locations:

      3
  • At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.3/5

    Rank  #1557
    • Seat:

      1-49
    • DA: Domain Authority

      16
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2022
    • Locations:

      1
  • For more than 20 years, Touchstone Communications has helped companies across the U.S., Canada, and the U.K. improve customer experiences, scale efficiently, and create measurable business value. We deliver flexible omnichannel BPO solutions through four global delivery locations, providing dedicated teams of trained agents and leadership tailored to each client’s needs. Our all-inclusive monthly pricing model covers recruiting, training, quality assurance, agents, team leads, supervisors, omnichannel technology and licenses, and secure operational infrastructure, including SOC2 & PCI-compliant facilities. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    3.9/5

    Rank  #290
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      $30M
    • Founded:

      2003
    • Locations:

      3
  • Formed in 2006, SixEleven is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 8,000 competent employees, all strategically placed within the well-developed techno hubs in Davao City, Digos City, General Santos City, Cagayan de Oro City, and Cebu City, we are a BPO company built ready to handle dynamic clients around the globe. SixEleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Powered by Filipino Resilience, Hospitality and World-Class Standards.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.8/5

    Rank  #350
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      5
  • Booth (formerly Booth & Partners) is a Certified B Corporation™ and global outsourcing partner dedicated to helping companies grow without compromising on quality, culture, or ethics. Founded in 2013, Booth empowers leaders to build world-class international teams through a combination of proprietary technology, scalable recruitment, and high-touch support. Headquartered in Vancouver, Canada, with talent hubs in the Philippines and Colombia, Booth enables confident global hiring across 120+ countries.

    Sectors
    • Admin Support
    • Back Office Services
    • Back Office Support
    • See all
    Glassdoor rating

    3.4/5

    Rank  #542
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      USD 100M–250M
    • Founded:

      2012
    • Locations:

      3
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