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Report a problemGlobal Outsourcing Firm (BPO) Index
The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.
Sectors- Admin Support
- Agency Contract Partner
- Customer Service See all
Glassdoor rating3.6/5
Rank #726Seat:
1-49DA: Domain Authority
36Revenue:
$1 mil. - $5 mil.Founded:
2018Locations:
1
You deserve nothing but the best when it comes to hiring virtual staff. That’s why we’ve carefully handpicked top-level professionals from the Philippines, ensuring that only the most accomplished individuals join our elite team.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating4.3/5
Rank #367Seat:
250-499DA: Domain Authority
31Revenue:
$25 mil. - $50 mil.Founded:
2011Locations:
2
RemotePeople helps businesses recruit, employ, pay and manage international teams and establish operations in new markets. Founded in November 2018 by Antoine Boquen and Pierre Pradier and headquartered in New York, the company has served more than 3,000 businesses. RemotePeople supports international hiring and employment in more than 150 countries. Its recruitment services help companies identify, assess and hire candidates for specialist, management and executive positions. In-house recruiters combine local market knowledge with candidate sourcing, screening and assessment. Services include international recruitment and executive search. RemotePeople provides Global Payroll and US Payroll for businesses employing people through their own entities. Contractor Management and Contractor of Record services support contractor onboarding, agreements and payments. Other services include US PEO, employee benefits, equity support, and visa and immigration support. For businesses building a local presence, RemotePeople offers company incorporation and entity management. Its services connect initial hiring with entity establishment, employee transfers and payroll for the client's own operations. Employer of Record is one of RemotePeople's employment services. It enables businesses to employ staff without first opening their own local entity, with support for employment contracts, onboarding, payroll, tax administration and statutory benefits. Clients manage their employees' daily responsibilities and work. RemotePeople's workforce platform brings together employee records, payslips, leave, expenses and documents. AI Command Center supports HR requests through natural-language conversations, applies local requirements, routes high-impact actions for expert review and maintains an audit trail. Dedicated account managers and HR specialists support clients and employees. Available services, employment arrangements and implementation requirements vary by country and are confirmed for each engagement.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating-Seat:
250-499DA: Domain Authority
-Revenue:
UndisclosedFounded:
2018Locations:
-
123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses, while offering a high level of on-going training for our employees and clients. We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses. We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers. Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs. 123Employee is the premier outsourcing center in the Philippines.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating3.7/5
Rank #541Seat:
500-999DA: Domain Authority
29Revenue:
$50 mil. - $100 mil.Founded:
2006Locations:
2
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Sourcefit is a global business process outsourcing company headquartered in Quezon City, Metro Manila, Philippines, providing custom offshore and nearshore staffing solutions built to create lasting value in clients' outsourced teams. With more than 2,000 professionals across six countries, Sourcefit supports 220+ clients spanning 50+ industries.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating3.5/5
Rank #189Seat:
1000-4999DA: Domain Authority
32Revenue:
$250 mil. - $500 mil.Founded:
2009Locations:
5
CS-PAC Global BPO is your one-stop shop for remote staffing and outsourcing solutions, designed to help companies streamline operations and improve efficiency. We deliver dependable offshore talent that can plug into existing workflows with minimal on-boarding.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating3.4/5
Rank #1974Seat:
1-49DA: Domain Authority
8Revenue:
$5 mil. - $10 mil.Founded:
2016Locations:
-
Delegate the grind. Focus on the growth. WorkBase PH connects growing businesses with Filipino remote talent, whether you want to run the hire yourself, hand the search to our team, or have the whole placement managed for you.
Sectors- Recruiting Talent Acquisition
Glassdoor rating-Seat:
1-49DA: Domain Authority
-Revenue:
-Founded:
2026Locations:
-
Emapta: A New Era of Global Talent Emapta is a leader in global outsourcing, distinguished by its ability to provide dedicated offshore and nearshore teams from the world's most proficient talent hubs. By emphasizing non-traditional approaches that go beyond mere cost reduction, Emapta focuses on creating true value for clients through enhanced operational efficiency and optimized resource management. Serving clients in over 30 countries, Emapta celebrates 14 years of consistent growth and supports over 800 clients with a global workforce of more than 10,000 team members. The company's commitment to employee welfare is central to every decision it makes, resulting in recognition as one of the Best Companies To Work For in Asia and maintaining one of the lowest attrition rates in the industry. Emapta's flexible and innovative staffing solutions are tailored to meet the diverse needs of its clients, ensuring that every partnership is both productive and sustainable. By continuously adapting to the evolving market demands and enhancing its services, Emapta remains at the forefront of the outsourcing industry, ready to meet the challenges of tomorrow.
Sectors- Admin Support
- Business Compliance
- Customer Service See all
Glassdoor rating4.1/5
Rank #52Seat:
5000-9999DA: Domain Authority
55Revenue:
$1 bil. - $5 bil.Founded:
2010Locations:
4
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Smartsourcing is a Philippines-based BPO founded in 2016, with offices in Cebu, Melbourne, and Bristol, delivering tailor-made outsourcing solutions for scaling businesses across industries. Operating on an outcome-based model, it combines skilled teams with AI-assisted workflows, and has been recognized as a Best Place to Work in Asia multiple years running.
Sectors-Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.
Sectors- Customer Service
- Full Service Bpo
- Inbound Outbound See all
Glassdoor rating5/5
Rank #1358Seat:
1-49DA: Domain Authority
10Revenue:
$5 mil. - $10 mil.Founded:
1994Locations:
1
VA Masters is a global recruitment agency that places rigorously vetted Filipino virtual assistants with businesses worldwide. We are not a staffing pool. We run a custom recruitment process for every single role, built around what a specific business actually needs. Our six-stage process starts with more than 1,000 applications per role and presents only the top two or three candidates. Every role gets a custom skills test built to simulate the actual work, not a generic assessment. Across our full pipeline we have reviewed 166,350 applications and place roughly 1 in 508 applicants. We work across any industry where the work can be done remotely: e-commerce, digital marketing, real estate, financial services, healthcare, technology, professional services and more. Our clients are mostly small and growing businesses. 87% of them employ fewer than 50 people, and 57% have ten or fewer. Clients save up to 80% on operational costs compared with hiring locally, and most tell us the bigger gain is time. The median role is filled in 18 days, and the median client is in their onboarding meeting two days after signing.
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating5/5
Rank #2232Seat:
1-49DA: Domain Authority
1Revenue:
$1 mil. - $5 mil.Founded:
2021Locations:
1
Instinctools is a leading AI and digital product engineering company with 25+ years of experience. Their services include AI and Machine Learning development, custom software development, BI and Big Data, IoT, etc. Specializing in end-to-end AI integration, they help businesses harness analytics and automation to drive innovation and efficiency.
Sectors- Engineering Architecture
- It Services And It Consulting
- Outsourcing Consultancy See all
Glassdoor rating4.6/5
Rank #136Seat:
-DA: Domain Authority
35Revenue:
15 millionFounded:
2000Locations:
7
Turritopsis Consulting is a U.S.-based Business Process Outsourcing (BPO) provider dedicated to delivering exceptional customer experiences through high-performance contact center solutions. We specialize in customer care, inbound sales, and outbound sales, powered by a nationwide network of highly skilled independent agents. Our approach blends human-focused interactions with technology-enabled execution to build lasting customer relationships and brand loyalty. At Turritopsis, every customer interaction is viewed as an opportunity to elevate your brand – showing customers they’re understood, valued, and supported. Our agents are carefully selected and performance-incentivized, ensuring only the most qualified individuals represent your business. Whether you need scalable support, flexible scheduling down to 30-minute intervals, or alignment with key business KPIs, our tailored outsourcing solutions are designed to meet your service level goals—24/7/365. Let us help you optimize your contact center operations with 100% U.S.-based talent and a commitment to excellence.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Rank #3322Seat:
1-49DA: Domain Authority
2Revenue:
UnknownFounded:
2025Locations:
1
CC.Talent is a fast-growing software development and staffing company with offices in the Netherlands, Germany, Singapore and the Philippines. We provide remote professionals and build digital solutions for medium to larger global firms. We maintain a progressive and inclusive environment where all employees are treated with respect and dignity. We take our work seriously, but we like to keep things cool. CC.Talent prides itself on its culture of openness, flexible work hours, and a strong focus on the continuous learning and development of its employees. We keep our clients happy by keeping our employees happy.
Sectors-Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
Trust, transparency, and customer-centric approach in everything we do. Naqqa Software is a software company based in Chișinău, Moldova, with a team in Romania as well. We have delivered more than 100 projects for over 30 clients. Our clients rate us 4.9 out of 5. They save up to 60% compared to hiring in the US, Canada, or Western Europe, and they get the same high quality. Our Core Services: - Applications and Web Development - Custom Software Development - IT Staffing Services We also offer: - ERP system - SEO farming services Industries we know best: - E-commerce: Half of our work. We build online stores and shop tools that are fast, easy to use, and made to sell. - E-learning: Learning platforms that students and teachers enjoy using. - Marketing platforms: Tools that help you reach customers and track results. - Others: Travel and Hospitality, SaaS; Fintech, Healthcare etc. Why clients choose us: 1. Strong engineers who speak clear English 2. Weekly updates, so you always know where your project stands 3. European time zone, with good working-hour overlap for US and Canada 4. We focus on speed and quality. We build scalable web, mobile, SaaS, and enterprise software (from MVPs to complex internal platforms) and support engagements through dedicated development teams and services like QA, UI/UX, and DevOps. The company primarily serves B2B organizations seeking nearshore, cost-effective development and technology delivery. Let’s build your next product together. Get a custom quote today.
Sectors- Engineering Architecture
- It Services And It Consulting
- Outsourcing Consultancy See all
Glassdoor rating-Seat:
1-49DA: Domain Authority
-Revenue:
300K+Founded:
2023Locations:
-
Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.
Sectors- Admin Support
- Back Office Support
- Build Operate Transfer See all
Glassdoor rating3/5
Rank #75Seat:
10000+DA: Domain Authority
33Revenue:
$500 mil. - $1 bil.Founded:
2001Locations:
8
At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating3.7/5
Rank #539Seat:
250-499DA: Domain Authority
18Revenue:
$25 mil. - $50 mil.Founded:
1991Locations:
5
WiserBrand is an AI adoption partner for companies that need AI to pay for itself, not just look good in a board deck. We’ve spent 11 years in digital across North America and Europe, and the last four building with AI. We work with companies with 10 to 200 employees in professional services, construction, multi-location retail, and manufacturing. Most are under pressure to do something with AI and don’t have an in-house tech team to hand it to. It starts with a free intro call. From there, we put a fractional CTO, a business analyst, and a product owner on your team, working in your time zone. They identify where hours go and where mistakes cost money, from certified payroll to month-end close. Every fix gets a number before we build anything. Then the same team rolls it out in the systems you already use, one department at a time. A person still signs off on anything sensitive. We also build custom software and websites. Once your data is in order, we use it to run PPC and SEO, measured in revenue.
Sectors- Customer Service
- Data Analytics And Ai
- Digital Content Marketing See all
Glassdoor rating4.9/5
Rank #466Seat:
100-249DA: Domain Authority
32Revenue:
$950MFounded:
2015Locations:
5
Most founders don't need more productivity tools, they need their headspace back. DonnaPro is a virtual executive assistant agency serving CEOs and founders exclusively across Europe. Every EA is hand-selected through HR Time Vault™, a 30-day, six-stage vetting process that filters out 99% of applicants, then trained to think like a founder: anticipating needs, managing outcomes, and operating without a play-by-play. From inbox and calendar management to research, meeting prep, and investor relations, DonnaPro handles 50+ services for a flat monthly fee, priced on the hours you save, not the hours worked. First 60 days, zero commitment. Start in 9 days. Book a free strategy session at donnapro.com.
Sectors- Admin Support
Glassdoor rating-Seat:
1-49DA: Domain Authority
-Revenue:
-Founded:
2024Locations:
-
Afrishore is a South African-based BPO company delivering high-quality, cost-effective outsourcing solutions to clients across the U.S., U.K., and beyond. We specialize in customer service, sales support, debt collection, and back-office functions - offering 24/7 multilingual support tailored to your business needs. What sets us apart is our people. Afrishore is privately owned, owner-run, and fully managed by a hands-on leadership team with decades of global experience. We take pride in building long-term partnerships based on trust, performance, and a shared commitment to excellence. Whether you’re looking to scale, reduce costs, or improve service quality, Afrishore is the partner that delivers.
Sectors- Admin Support
- Back Office Support
- Build Operate Transfer See all
Glassdoor rating1.5/5
Rank #1303Seat:
500-999DA: Domain Authority
9Revenue:
$25 mil. - $50 mil.Founded:
2016Locations:
4
Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.
Sectors- Full Service Bpo
Glassdoor rating4.5/5
Rank #598Seat:
500-999DA: Domain Authority
13Revenue:
$25 mil. - $50 mil.Founded:
2020Locations:
2
Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000.
Sectors-Glassdoor rating2.9/5
Rank #179Seat:
250-499DA: Domain Authority
30Revenue:
$100 mil. - $250 mil.Founded:
1970Locations:
21
We are an Australian Family Owned Business with over 6 years of Offshoring. Team Global Talent Hub is here to help you with offshoring an extension of your team. With over 6 years of experience in offshoring, we understand the challenges and uncertainties involved. That's why we established Team Global Talent Hub - to support our extended team and manage extended teams for other businesses. We have extensive knowledge of Australian company requirements and Philippine work culture. We encourage diversity and inclusiveness in the workplace. We employ only candidates with high work ethic and commitment to servicing your business. We provide a seamless extension of your Australian workforce. Our Mission is to fuel business growth with customized offshore talent solutions, providing tailored staffing through our global network and dedicated professionals. Our Vision is to lead in offshore talent solutions, empowering businesses globally to achieve sustainable growth through innovative, tailored staffing that drives long-term success.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Seat:
50-99DA: Domain Authority
-Revenue:
-Founded:
2023Locations:
-
PhilDesk is a UK based virtual assistant staffing company connecting small and medium-sized businesses with experienced virtual assistants based in the Philippines. We provide a fully managed service covering recruitment, training, HR, payroll and ongoing performance support, so clients get reliable extra capacity without the cost or hassle of a direct hire. We work primarily with professional services, real estate, SaaS startups, logistics, cleaning and trades businesses. We also donate a percentage of profits to Children of the Dump, a charity supporting education for children in the Philippines.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating-Seat:
1-49DA: Domain Authority
-Revenue:
£100k-1MFounded:
2025Locations:
-
We are a premier provider of experienced and licensed healthcare professionals for US healthcare companies. With over 14 years of offshore staffing experience, we have built high performing remote teams answering the specialized needs of our clients.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating3/5
Rank #1923Seat:
50-99DA: Domain Authority
10Revenue:
$5 mil. - $10 mil.Founded:
2014Locations:
2
- 1
- 2
- 3
- 4
- 5