Outsourcing directory
The world's most complete directory of global Business Process Outsourcing firms.
We found 4,837 companies
Report a problemGlobal Outsourcing Firm (BPO) Index
The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
Elaxis delivers seamless and efficient virtual assistance services, giving your business the support it needs—anytime, anywhere. Our expert virtual assistants help you stay productive, streamline operations, and focus on what truly matters. We’re redefining the way businesses operate by providing flexible, cost-effective solutions that deliver top-tier service—without the overhead of in-house staffing.
Sectors- Admin Support
- Back Office Support
- Digital Content Marketing See all
Glassdoor rating-Rank #2955Seat:
1-49DA: Domain Authority
1Revenue:
UnknownFounded:
2019Locations:
1
At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating3.7/5
Rank #539Seat:
250-499DA: Domain Authority
18Revenue:
$25 mil. - $50 mil.Founded:
1991Locations:
5
Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating4.5/5
Rank #997Seat:
100-249DA: Domain Authority
14Revenue:
$1 mil. - $5 mil.Founded:
2016Locations:
2
Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000.
Sectors-Glassdoor rating2.9/5
Rank #179Seat:
250-499DA: Domain Authority
30Revenue:
$100 mil. - $250 mil.Founded:
1970Locations:
21
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E-guardian Philippines is a Japanese-owned BPO provider specializing in high-standard operational support and digital safety. We combine the world-renowned Japanese commitment to quality and precision with the English proficiency and cost-efficiency of the Philippines. With a proven track record in supporting major Japanese enterprises, we offer a seamless bridge for global companies seeking reliable partners in customer experience and business process optimization. Our unique position allows us to deliver meticulous service standards that go beyond traditional outsourcing.
Sectors- Back Office Support
- Customer Service
- Data Analytics And Ai See all
Glassdoor rating-Seat:
50-99DA: Domain Authority
-Revenue:
$10M - $50MFounded:
2015Locations:
-
Clark Outsourcing is an American owned and operated, full-service BPO company located in the heart of the fastest growing business district of the Philippines; Clark Freeport. Clark Outsourcing staff get the great opportunity of working for international companies while furthering their careers and receiving much higher compensation than the average Filipino. In return, shareholders and customers get high-quality talent who are also very committed for much lower costs than in their own country. This mission is truly a win, win, win for all three parties.
Sectors-Glassdoor rating4.5/5
Rank #433Seat:
250-499DA: Domain Authority
24Revenue:
$50 mil. - $100 mil.Founded:
2009Locations:
2
Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.
Sectors- Customer Service
- Full Service Bpo
- Inbound Outbound See all
Glassdoor rating5/5
Rank #1358Seat:
1-49DA: Domain Authority
10Revenue:
$5 mil. - $10 mil.Founded:
1994Locations:
1
CC.Talent is a fast-growing software development and staffing company with offices in the Netherlands, Germany, Singapore and the Philippines. We provide remote professionals and build digital solutions for medium to larger global firms. We maintain a progressive and inclusive environment where all employees are treated with respect and dignity. We take our work seriously, but we like to keep things cool. CC.Talent prides itself on its culture of openness, flexible work hours, and a strong focus on the continuous learning and development of its employees. We keep our clients happy by keeping our employees happy.
Sectors-Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
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At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.
Sectors- Back Office Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating4.3/5
Rank #1557Seat:
1-49DA: Domain Authority
16Revenue:
$1 mil. - $5 mil.Founded:
2022Locations:
1
Hunting the best talent for your organization while maximizing the return on investment Enezync is a leading provider of staff outsourcing solutions. Our mission is to help businesses of all sizes and industries accelerate company's growth with top talent. We connect Global Businesses with highly skilled professionals in Sri Lanka, offering a cost-effective and innovative way to fuel your growth.
Sectors- Admin Support
- Customer Service
- Data Analytics And Ai See all
Glassdoor rating-Rank #3061Seat:
1-49DA: Domain Authority
1Revenue:
UnknownFounded:
2023Locations:
1
Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and over 1,000 staff dedicated to over 250 international clients, Outsourced specializes in providing professionals of the highest standards who continue to exceed our client’s expectations We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.
Sectors-Glassdoor rating4.6/5
Rank #71Seat:
1000-4999DA: Domain Authority
33Revenue:
$25 mil. - $50 mil.Founded:
2006Locations:
5
Lynk Global provides direct offshore staffing for Australian construction businesses through our dedicated Manila office. We help clients hire professionals such as estimators, drafters, project coordinators, and finance and administration staff who work as a direct extension of their team. We created Lynk Global to offer a more practical alternative to rising local labour costs and disconnected outsourcing models. Our role is to recruit, employ, and support high-quality offshore staff in a professional office environment, while our clients retain day-to-day control and integration with their business. This gives construction companies access to reliable support, lower operating costs, and a scalable team structure without compromising on quality or accountability.
Sectors- Admin Support
- Back Office Support
- Employer Of Record Eor See all
Glassdoor rating-Rank #3251Seat:
1-49DA: Domain Authority
1Revenue:
UnknownFounded:
2017Locations:
1
Instinctools is a leading AI and digital product engineering company with 25+ years of experience. Their services include AI and Machine Learning development, custom software development, BI and Big Data, IoT, etc. Specializing in end-to-end AI integration, they help businesses harness analytics and automation to drive innovation and efficiency.
Sectors- Engineering Architecture
- It Services And It Consulting
- Outsourcing Consultancy See all
Glassdoor rating4.6/5
Rank #136Seat:
-DA: Domain Authority
35Revenue:
15 millionFounded:
2000Locations:
7
- Sectors
- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating-Seat:
50-99DA: Domain Authority
-Revenue:
-Founded:
2023Locations:
-
ZIGZAG is a full-service office for businesses who are ready to grow offshore. We know there isn’t just one solution for all clients, so we offer a wide and flexible array of services and models. We have been building and growing over the last 8 years and currently manage over 500 staff supporting companies, large, medium and small in over 10 countries. We are now one of the leading providers of Knowledge Process Outsourcing services in the Philippines.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating3.9/5
Rank #1577Seat:
500-999DA: Domain Authority
10Revenue:
$10 mil. - $25 mil.Founded:
2012Locations:
1
ScalableOS is a privately held offshoring company founded by Chris Van Vladricken, a seasoned IT executive with over 15 years of experience in global workforce solutions. Headquartered in the Philippines, we specialize in building high-skill, full-time dedicated offshore teams for US-based businesses—particularly MSPs, IT consultancies, finance, and revenue operations teams. We deliver a true branch-office experience by managing recruitment, HR, payroll, IT setup, and ongoing support. Our transparent pricing, US time zone alignment, and tailored talent acquisition ensure clients maintain full control while achieving up to 70% in cost savings—without compromising on quality or performance. At ScalableOS, we don’t just offshore—we help you scale smarter.
Sectors- Admin Support
- Business Compliance
- Data Analytics And Ai See all
Glassdoor rating3.2/5
Rank #1212Seat:
100-249DA: Domain Authority
12Revenue:
$5 mil. - $10 mil.Founded:
2008Locations:
1
At Smart Outsourcing Solution (SOS), we help companies hire in the Philippines legally and compliantly through our Employer of Record (EOR) services. Instead of setting up your own entity, you can onboard employees within days while we take care of contracts, payroll, benefits, and government compliance.
Sectors- Business Compliance
- Employer Of Record Eor
- Full Service Bpo See all
Glassdoor rating5/5
Rank #1594Seat:
500-999DA: Domain Authority
8Revenue:
$1 mil. - $5 mil.Founded:
2017Locations:
2
123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses, while offering a high level of on-going training for our employees and clients. We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses. We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers. Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs. 123Employee is the premier outsourcing center in the Philippines.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating3.7/5
Rank #541Seat:
500-999DA: Domain Authority
29Revenue:
$50 mil. - $100 mil.Founded:
2006Locations:
2
Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.
Sectors- Admin Support
- Agency Contract Partner
- Customer Service See all
Glassdoor rating3.6/5
Rank #726Seat:
1-49DA: Domain Authority
36Revenue:
$1 mil. - $5 mil.Founded:
2018Locations:
1
BetterSupport.io is your partner for quality-driven outsourcing, not just cost-cutting. We help you scale with dedicated, full-time remote staff from the Philippines, handpicked to work inside your systems like true in-house team members. No shared agents. No platform learning curves. Just reliable, long-term talent - hired fast, fully managed, and saving you up to 70% on staffing costs. Our clients range from fast-growing startups to established companies across the US, Europe, and Australia. Whether you need one team member or ten, we’re built to scale with you. Let us show you how outsourcing can be simple, flexible, and effective.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Rank #2352Seat:
1-49DA: Domain Authority
10Revenue:
$1 mil. - $5 mil.Founded:
2021Locations:
1
USource is a Philippines-based digital outsourcing company specialising in back-office operations, digital platforms, and knowledge work. We build embedded teams for businesses in Australia, the US, and the UK -- teams that understand your workflows, tools, and industry, not just your job descriptions. Operating since 2015. ~125 staff. Built for businesses that want results over headcount.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating4.7/5
Rank #1106Seat:
100-249DA: Domain Authority
21Revenue:
-Founded:
2016Locations:
3
Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead. We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster. With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating4.3/5
Rank #955Seat:
1-49DA: Domain Authority
14Revenue:
$1 mil. - $5 mil.Founded:
2015Locations:
2
Turritopsis Consulting is a U.S.-based Business Process Outsourcing (BPO) provider dedicated to delivering exceptional customer experiences through high-performance contact center solutions. We specialize in customer care, inbound sales, and outbound sales, powered by a nationwide network of highly skilled independent agents. Our approach blends human-focused interactions with technology-enabled execution to build lasting customer relationships and brand loyalty. At Turritopsis, every customer interaction is viewed as an opportunity to elevate your brand – showing customers they’re understood, valued, and supported. Our agents are carefully selected and performance-incentivized, ensuring only the most qualified individuals represent your business. Whether you need scalable support, flexible scheduling down to 30-minute intervals, or alignment with key business KPIs, our tailored outsourcing solutions are designed to meet your service level goals—24/7/365. Let us help you optimize your contact center operations with 100% U.S.-based talent and a commitment to excellence.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Rank #3322Seat:
1-49DA: Domain Authority
2Revenue:
UnknownFounded:
2025Locations:
1
ContactPoint 360 is a customer experience (CX) outsourcing partner that combines practical AI capabilities with expert human support to deliver consistent, high-quality customer interactions at scale. We work with organizations that require dependable, always-on support environments, where performance, compliance, and customer satisfaction are critical to business success. Our approach focuses on applying AI where it creates real operational value while ensuring that human agents handle complex, sensitive, and high-impact conversations with the right level of empathy and judgment. This balanced model allows us to optimize efficiency without compromising the quality of the customer experience. We help organizations move beyond traditional support models by introducing automation, real-time performance insights, and structured workflows that make CX operations more efficient, predictable, and scalable. From intelligent interaction routing and agent assistance to streamlined quality monitoring and reporting, our solutions are designed to reduce operational friction and improve overall service consistency. At the foundation of our delivery is a strong focus on reliability and accountability. We operate with a 100% service delivery commitment, supported by 99.9% system uptime, 24/7/365 availability, and 100% quality assurance coverage across all interactions. Our global delivery model also enables multilingual support across 31+ languages, helping businesses serve diverse customer bases without compromising consistency. In addition, we align our operations with industry-standard compliance and security practices (HIPAA, ISO, PCI DSS, GDPR, and SOC I and II), ensuring that customer data is handled responsibly and processes remain audit-ready. With structured governance, continuous monitoring, and performance-driven execution, ContactPoint 360 delivers CX operations that are not only scalable but also stable, compliant, and built for long-term growth.
Sectors- Back Office Support
- Customer Service
- Finance Accounting See all
Glassdoor rating3.6/5
Rank #339Seat:
500-999DA: Domain Authority
27Revenue:
$100 mil. - $250 mil.Founded:
2007Locations:
14
In response to evolving market trends and growing customer demands, Brobizco LLC proudly introduces Snapscale—the newest arm of our organization. Snapscale is a HIPAA compliant Business Process Outsourcing (BPO) provider offering a comprehensive range of services designed to empower your business. We deliver high-quality customer support, ensuring exceptional brand satisfaction while providing on-demand, scalable solutions to meet your customers’ needs. With a focus on reducing operational costs and maintaining the highest standards of data security and compliance, Snapscale is your trusted partner for growth and efficiency.
Sectors- Admin Support
- Animation Multimedia
- Back Office Support See all
Glassdoor rating-Rank #2230Seat:
1-49DA: Domain Authority
3Revenue:
$1 mil. - $5 mil.Founded:
2004Locations:
1
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