Outsourcing directory

Satellite Office provides premium offshoring services to help businesses grow through significant cost savings coupled with operational improvements. We have a proven track record of assisting businesses to leverage the benefits of offshoring by building them a dedicated, highly skilled, and cost-efficient offshore team in the Philippines. At Satellite Office, we aim to transform the way the world does business and help our people grow to their highest potential by providing and creating world-class offshoring solutions. We are more than a offshore staffing provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing strategy that addresses specific business requirements. We are highly consultative, quick to respond to our client’s changing needs at every stage of their offshoring journey.

With more than 25 years of proven success in omnichannel customer contact services, NQX is recognized for operational excellence and its strong corporate culture. We are Canada's largest contact center provider and the world’s largest employer of French-speaking Canadian agents. NQX has been honored with the Waterstone Most Admired Corporate Culture Award every year from 2018 to 2023 and has one of the highest employee engagement and lowest attrition rates in the industry!

At OP360, simplicity is golden. It’s always been, and will always be, about delivering a better way for our customers. To do this well, we invest in talented, hardworking, and passionate folks all across the planet who care a whole lot about getting the job done. But we don’t stop there. We also put a lot of stock in our culture, not so we can print it on some cheesy plaque in reception, but because it’s a strategic and competitive advantage to be amongst the most dynamic, engaging, and high-performing organizations in our market. A transformative culture, however, does not happen by default. Such requires work and continual iteration. We lean heavily on our entrepreneurial DNA by recognizing resourcefulness, speed, and innovative problem-solving. We are a meritocracy at heart and celebrate achievement with upside and growth for deserving team members. And while we work really hard, we have fun, too! We let loose at our legendary parties! We also enjoy our active philanthropy and paid time off to give back to the communities where we work.

Formed in 2005, Six Eleven Global Teleservices is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 3000 competent employees, all strategically placed within the well-developed techno hubs in the Southern Philippines, Davao City, and General Santos City, we are a BPO company built ready to handle dynamic clients around the globe. Six Eleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Six Eleven provides quality service the first time, every time.

Boomering is a BPO that helps businesses build high-performing offshore teams in the Philippines. We provide skilled, culturally aligned professionals while handling all back-office support, ensuring seamless operations without the hassle of recruitment. Our focus is on long-term retention, cost efficiency and team integration, allowing you to scale without sacrificing quality. With transparent pricing and structured onboarding, Boomering enables you to focus on growth while we take care of the people powering your success.

Peak Support provides exceptionally high performing, and closely managed outsourced teams to high-growth companies. We offer a wide array of services including customer support, back office process, sales operations, and affiliate marketing. Our global delivery model enables us to provide service from the Philippines and the U.S. We hire the best agents in the business, and we are relentlessly dedicated to helping our clients succeed.

Outposter is a leading global outsourcing company, headquartered in Brisbane, Australia, with offices in the Philippines, Singapore and India. We provide staffing solutions to both large and small companies, short or long term projects. Outsourcing can be a gamble and we remove the risk by providing highly skilled staff, trained and vetted by us so we stand by the quality of their work. Our staff can provide customer support, direct marketing, social media marketing, graphic design, and more.

Hunting the best talent for your organization while maximizing the return on investment Enezync is a leading provider of staff outsourcing solutions. Our mission is to help businesses of all sizes and industries accelerate company's growth with top talent. We connect Global Businesses with highly skilled professionals in Sri Lanka, offering a cost-effective and innovative way to fuel your growth.

A global leader in BPO and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back-office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 20,000 employees in seven countries.

Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.

Imperative Business Ventures Limited - Empowering the Future of Digital Operations Company Overview Founded in 2011, Imperative Business Ventures Limited (IBVL) is a privately held, professionally managed enterprise headquartered in Mumbai, India. Anchored by visionary leadership, seasoned industry professionals, and women entrepreneurs, IBVL has grown into a trusted partner for digital transformation and outsourcing solutions across global markets. Vision To become India’s next unicorn by enabling future-ready enterprises, intelligent process automation, and inclusive digital ecosystems. Ownership & Governance • Privately held by founding promoters and select private investors • Board-governed, transparent structure focused on strategic, long-term growth • Commitment to ethical practices, diversity, and innovation-driven leadership Core Capabilities Digital Transformation | BPO & KPO Services | Intelligent Automation | System Integration | Smart Infrastructure IBVL specializes in technology-enabled solutions for BFSI, Telecom, Government, Retail, Healthcare, and Manufacturing sectors, delivering impactful results across: • Customer Lifecycle Management • Back Office & Transaction Processing • AI & RPA-led Automation • IT Hardware Supply & System Integration • Cybersecurity & Digital Infrastructure Flagship Products & Platforms • FinBO+ – End-to-end digital lending platform • DigiBoarding.in – Seamless digital KYC & onboarding • ImperaBOT – Intelligent automation and RPA engine • Custom AI/ML-based Solutions for BFSI, Healthcare, and Government Global Presence & Delivery Capability • 1200+ skilled professionals • Operations across India, UK, Canada, SEA, and the Middle East • Proven track record in Smart Cities, PSU Digitization, and BFSI Transformation Investment Highlights • 14+ years of operational excellence and profitability • Asset-light, scalable business model • Diversified portfolio with strong IP and SaaS offerings • Positioned for global expansion and strategic M&A • High-growth sectors including Digital Public Infrastructure, FinTech, Cyber Assurance, and GovTech Contact 🌐 www.theimperative.in | ✉️ info@theimperative.in

Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.

Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000.

Remote People is a global hiring platform that enables companies to recruit, employ, and manage international talent quickly and compliantly. With a strong track record supporting companies worldwide, Remote People (formerly Horizons) focuses on delivering enterprise-level employment infrastructure priced for startups and scaling businesses. The platform enables organizations to hire the best talent globally without the complexity of setting up foreign entities or navigating unfamiliar employment regulations. Originally operating under the name Horizons, Remote People has evolved into a full hiring platform combining Employer of Record (EOR) services with in-house recruitment capabilities, and company incorporation services. This integrated approach allows companies to both find and employ talent through a single partner rather than relying on multiple vendors. By combining recruitment expertise, compliant employment solutions, and transparent global payroll infrastructure, Remote People helps organizations build international teams with confidence. Today the company supports hiring in more than 150 countries and territories, enabling businesses to expand globally while reducing risk, cost, and administrative burden.

EffectiveSoft helps businesses achieve their goals with impactful digital solutions. With development centers in Europe and LATAM, we are time-zone flexible and offer our clients the benefits of both offshore and nearshore development, including close collaboration, maximum productivity, and agile operations. Our team’s expertise lies in custom software development, AI integration, and cloud implementation. EffectiveSoft’s main domain focuses are fintech and healthcare. Recently, the company was listed among key players in the Online Trading Platform Market. Fueled by courage and curiosity, we go beyond providing services. We dive deep into your business to uncover real needs and tackle key challenges, combining human insights with technology. Our solutions fuel your business to disrupt industries and revolutionize the end-user experience. Our clients have been recognized with Best Mobile App Awards, included in the Most Innovative Companies list, and more.

CS-PAC Global BPO is your one-stop shop for remote staffing and outsourcing solutions, designed to help companies streamline operations and improve efficiency. We deliver dependable offshore talent that can plug into existing workflows with minimal on-boarding.

We’re your strategic partner in business growth. We blend process excellence, deep industry expertise, and digital innovation to deliver smarter, scalable outsourcing solutions that drive measurable results. Our model is human-first, tech-enabled, and performance-driven, designed to elevate service quality at every operational touchpoint.

Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

ServiceFirst is a global business process outsourcing (BPO) provider headquartered in Orlando, Florida, with delivery hubs in the Philippines, Costa Rica, and Egypt. We help leading brands scale efficiently by combining human expertise with AI-driven workflows to enhance productivity, accuracy, and customer experience. Our multilingual teams support clients across English, Spanish, Arabic, and other key languages—allowing seamless coverage across time zones and markets. What sets us apart is our ability to maintain exceptionally high employee retention through a people-first culture and structured career development programs, ensuring consistent service quality and institutional knowledge across client accounts. By leveraging automation, conversational AI, and data-enabled performance management, we deliver scalable, cost-effective solutions without compromising the human connection that drives brand loyalty.

Eastvantage provides customized business solutions to global companies, enabling offshore operations from its locations in the Philippines, India, Morocco and Bulgaria. The management team brings a wealth of global insights and local knowledge in the areas of digital transformation, customer experience, and business support. Combining expertise with a hands-on approach to managing client relationships, we help bring about strategic growth for businesses in a wide range of industries worldwide. Our Vision is to become a preferred managed services provider. We envision being a strategic partner for entrepreneurs around the world by providing added-value services and it is our mission to create meaningful jobs across the globe. With over a decade of operations, we have 1000+ happy employees managed by leaders who have a solid understanding of industry best practices. We pride ourselves in having crafted a good record in providing integrated, cost-effective, and fully-functional outsourcing solutions. More than that, we have built a company culture that we are truly proud of. We place a premium on creating a happy workplace driven by meaningful jobs. Our core values of customer intimacy, transparency, passion, excellence, and commitment extend to our colleagues as well as to our clients, making offshoring simple and seamless. Proving true to providing inspiration to help global businesses grow, Eastvantage is relentless in adopting innovative strategies to adapt to the ever-changing market demands.

Based in Thailand with Danish leadership, Azendo.co bridges the gap between global talent and cost-effective operations. We source top-tier professionals worldwide and relocate them to Thailand, offering you access to a specialized international workforce at half the price of domestic employment. Get the same high-level performance with the overhead advantages of an offshore base. Thailand. Home to talented developers and cost-effective staffing solutions. 💰 2-5 times lower annual salary rates 👩🏽‍💻 Over 600,000 skilled IT specialists 🔐 A high priority on data privacy and security 📈 Easy to access the region’s various growing markets and industries

SoluGrowth offers tailored BPO (Business Process Outsourcing), helping organizations streamline their operations. If you're looking to enhance customer service or improve efficiency, our business process outsourcing services deliver cost-effective and scalable results. Take advantage of our expertise in BPO process outsourcing to streamline your operations, reduce overheads, and start growing your bottom line.

ContactPoint 360 is a customer experience (CX) outsourcing partner that combines practical AI capabilities with expert human support to deliver consistent, high-quality customer interactions at scale. We work with organizations that require dependable, always-on support environments, where performance, compliance, and customer satisfaction are critical to business success. Our approach focuses on applying AI where it creates real operational value while ensuring that human agents handle complex, sensitive, and high-impact conversations with the right level of empathy and judgment. This balanced model allows us to optimize efficiency without compromising the quality of the customer experience. We help organizations move beyond traditional support models by introducing automation, real-time performance insights, and structured workflows that make CX operations more efficient, predictable, and scalable. From intelligent interaction routing and agent assistance to streamlined quality monitoring and reporting, our solutions are designed to reduce operational friction and improve overall service consistency. At the foundation of our delivery is a strong focus on reliability and accountability. We operate with a 100% service delivery commitment, supported by 99.9% system uptime, 24/7/365 availability, and 100% quality assurance coverage across all interactions. Our global delivery model also enables multilingual support across 31+ languages, helping businesses serve diverse customer bases without compromising consistency. In addition, we align our operations with industry-standard compliance and security practices (HIPAA, ISO, PCI DSS, GDPR, and SOC I and II), ensuring that customer data is handled responsibly and processes remain audit-ready. With structured governance, continuous monitoring, and performance-driven execution, ContactPoint 360 delivers CX operations that are not only scalable but also stable, compliant, and built for long-term growth.