Outsourcing directory

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • SoluGrowth offers tailored BPO (Business Process Outsourcing), helping organizations streamline their operations. If you're looking to enhance customer service or improve efficiency, our business process outsourcing services deliver cost-effective and scalable results. Take advantage of our expertise in BPO process outsourcing to streamline your operations, reduce overheads, and start growing your bottom line.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #1651
    • Seat:

      250-499
    • DA: Domain Authority

      17
    • Revenue:

      -
    • Founded:

      2018
    • Locations:

      2
  • Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com

    Sectors
    • Admin Support
    • Customer Service
    • Output Based
    Glassdoor rating

    3.2/5

    Rank  #562
    • Seat:

      1-49
    • DA: Domain Authority

      24
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      -
  • Since 2008, Select VoiceCom has delivered cost-effective, performance-driven contact center solutions for businesses in the USA, UK, CA, AU, and beyond. We offer 1,500 certified, premise-based, secure workstations in the Philippines. Our college-educated agents excel in IB, OB, B2B, and B2C programs, delivering quality results across various industries and business sizes. Contact us to learn more, and we will happily provide a custom-designed proposal for your consideration at no charge or obligation. Services We Offer We support your business at every stage with services like: · Inbound · Outbound · Back-Office Support · AI Solutions Industry Experience Our team has experience working with clients in: · Healthcare · Retail and E-Commerce · Marketing · Telecommunications · IT · Legal · Energy and Utilities · Media and Communications · Insurance · Education · Financial Services · Real Estate · Hospitality · Automotive · Publishing & Catalog · Consumer Goods & Manufacturing

    Sectors
    • Customer Service
    • Finance Accounting
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.7/5

    Rank  #1195
    • Seat:

      500-999
    • DA: Domain Authority

      25
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2011
    • Locations:

      1
  • Corpshore Solutions is a multinational business process outsourcing (BPO) management consortium and Information Technology (IT) consulting & solutions provider headquartered in Toronto, Canada with operations centres in the Dominican Republic, the United States, Canada, the Philippines, Poland, the United Arab Emirates, Colombia, Mexico, South Africa, Ghana, and most recently Uzbekistan We pride in providing cutting-edge nearshoring, offshoring and onshoring services to all small, medium and large-scale enterprises’ looking to leverage top-notch human resource and AI solutions to boost efficiency and reduce the cost of operations Rest assured, you can trust Corpshore Solutions to make your business and IT outsourcing endeavors a fruitful one. We'll work assiduously with you and provide prolific evaluations and reporting every step of the way

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1833
    • Seat:

      1-49
    • DA: Domain Authority

      15
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2015
    • Locations:

      4
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  • Eastvantage provides customized business solutions to global companies, enabling offshore operations from its locations in the Philippines, India, Morocco and Bulgaria. The management team brings a wealth of global insights and local knowledge in the areas of digital transformation, customer experience, and business support. Combining expertise with a hands-on approach to managing client relationships, we help bring about strategic growth for businesses in a wide range of industries worldwide. Our Vision is to become a preferred managed services provider. We envision being a strategic partner for entrepreneurs around the world by providing added-value services and it is our mission to create meaningful jobs across the globe. With over a decade of operations, we have 1000+ happy employees managed by leaders who have a solid understanding of industry best practices. We pride ourselves in having crafted a good record in providing integrated, cost-effective, and fully-functional outsourcing solutions. More than that, we have built a company culture that we are truly proud of. We place a premium on creating a happy workplace driven by meaningful jobs. Our core values of customer intimacy, transparency, passion, excellence, and commitment extend to our colleagues as well as to our clients, making offshoring simple and seamless. Proving true to providing inspiration to help global businesses grow, Eastvantage is relentless in adopting innovative strategies to adapt to the ever-changing market demands.

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
    • See all
    Glassdoor rating

    4.4/5

    Rank  #245
    • Seat:

      500-999
    • DA: Domain Authority

      30
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2010
    • Locations:

      3
  • SEBPO is a leading global outsourcing partner to many of the world’s largest media, technology, and finance companies. The company specializes in scalable outsourcing solutions that deliver quality, value, and operational efficiency. SEBPO leverages a global multi-shore footprint, top-tier talent, and process governance to enable our partners to scale and innovate while controlling costs.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    3.4/5

    Rank  #786
    • Seat:

      1000-4999
    • DA: Domain Authority

      26
    • Revenue:

      -
    • Founded:

      2006
    • Locations:

      3
  • Xenia Tech is a British-led technology services company headquartered in Vietnam that provides premium hybrid outsourcing solutions. Founded in 2017, we have strategically built a world-class tech operation in Vietnam, ensuring deep expertise in scaling, recruitment, and delivery—positioning us as a trusted development partner for global agencies.

    Sectors
    • Data Analytics And Ai
    • It Services And It Consulting
    • Software Application Development
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Sourcefit is a Business Process Outsourcing company based in Manila, Philippines that provides custom offshore staffing solutions with the goal of helping clients build lasting value in their outsourced teams.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.5/5

    Rank  #219
    • Seat:

      1000-4999
    • DA: Domain Authority

      31
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2009
    • Locations:

      5
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  • At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.

    Sectors
    • Back Office Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      1M
    • Founded:

      2022
    • Locations:

      -
  • With more than 25 years of proven success in omnichannel customer contact services, NQX is recognized for operational excellence and its strong corporate culture. We are Canada's largest contact center provider and the world’s largest employer of French-speaking Canadian agents. NQX has been honored with the Waterstone Most Admired Corporate Culture Award every year from 2018 to 2023 and has one of the highest employee engagement and lowest attrition rates in the industry!

    Sectors
    • Back Office Support
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      1999
    • Locations:

      -
  • Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
  • Sectors
    -
    Glassdoor rating
    -
    Rank  #1971
    • Seat:

      50-99
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      2
  • Extuent is a global BPO and remote talent partner that helps businesses scale faster and operate more efficiently by building high-performing offshore and nearshore teams. Registered in Delaware, USA, Extuent delivers fully managed talent solutions through proven delivery hubs in India and the Philippines. We support organizations across a wide range of business functions, including customer support, IT services, finance and accounting, human resources, digital marketing, sourcing and procurement, and back-office operations. Our AI-driven hiring and vetting model ensures clients gain access to highly skilled, pre-screened professionals who integrate seamlessly with in-house teams and deliver consistent results. With 450+ experienced consultants supporting 30+ global clients, Extuent enables companies to reduce operational costs, accelerate time-to-hire, and scale with confidence—without compromising on quality, control, or transparency. We position ourselves not just as a service provider, but as a long-term partner focused on measurable business outcomes.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #2066
    • Seat:

      1-49
    • DA: Domain Authority

      6
    • Revenue:

      Unknown
    • Founded:

      2021
    • Locations:

      1
  • Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #1748
    • Seat:

      1-49
    • DA: Domain Authority

      13
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2009
    • Locations:

      5
  • Paragon Outsourcing is a fully managed offshore staffing solutions company delivering world-class standards and unparalleled flexibility and transparency. We are greatly committed to delivering high-quality business solutions and fully managed staffing services to clients across a diverse range of industries. The company is situated in Paragon Building at Clark Freeport Zone in Pampanga. Being one of the main economic zones outside Manila, it has become a seat for BPO companies in Luzon next to NCR. The building, meanwhile, is accessible to several restaurants and leisure centers, making it an ideal place for work and recreation. Paragon Building, 2F, 2 Mon Tang Ave., Clark Freeport, Zone, 2009 Pampanga

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #1004
    • Seat:

      250-499
    • DA: Domain Authority

      10
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2017
    • Locations:

      1
  • To introduce Gloov on a platform like Outsource Accelerator, you need to speak the language of a Managed BPO. Clients there are looking for operational efficiency and cost savings, but they fear the lack of control. Your introduction should focus on your US-Managed oversight and your Staffing-First execution. The Introduction (The Gloov Pitch) Headline: High-Level Finance Strategy Meets Managed Nearshore Execution Gloov is not a traditional staffing agency or a hands-off consultancy; we are a US-Managed BPO that bridges the gap between executive strategy and daily financial operations. Headquartered in Jersey City, we provide growing SMEs with a unified finance department that scales with them. We operate on a unique dual-path model: Fractional CFO Leadership: We provide the high-level roadmap—cash flow forecasting, margin optimization, and capital support. Managed Staffing Outsourcing: We handle the entire staffing aspect of your back-office. We source, vet, and manage high-performing nearshore talent—including bookkeepers, accounts payable/receivable specialists, and controllers—who function as a seamless extension of your team. Why Gloov? Local Accountability: Every engagement is managed by our US leadership, ensuring cultural alignment, real-time communication, and US legal security. Operational Excellence: We don't just find talent; we manage the results. We take the burden of hiring and daily oversight off the founder's plate. Radical Transparency: We integrate into your Slack/Teams and provide deep-dive reporting to ensure you are never out of the loop. At Gloov, we handle the how so you can focus on the why.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $100k - $500k
    • Founded:

      2025
    • Locations:

      -
  • In response to evolving market trends and growing customer demands, Brobizco LLC proudly introduces Snapscale—the newest arm of our organization. Snapscale is a HIPAA compliant Business Process Outsourcing (BPO) provider offering a comprehensive range of services designed to empower your business. We deliver high-quality customer support, ensuring exceptional brand satisfaction while providing on-demand, scalable solutions to meet your customers’ needs. With a focus on reducing operational costs and maintaining the highest standards of data security and compliance, Snapscale is your trusted partner for growth and efficiency.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    4.3/5

    Rank  #987
    • Seat:

      250-499
    • DA: Domain Authority

      22
    • Revenue:

      Over $5M
    • Founded:

      2017
    • Locations:

      1
  • ServiceFirst is a global business process outsourcing (BPO) provider headquartered in Orlando, Florida, with delivery hubs in the Philippines, Costa Rica, and Egypt. We help leading brands scale efficiently by combining human expertise with AI-driven workflows to enhance productivity, accuracy, and customer experience. Our multilingual teams support clients across English, Spanish, Arabic, and other key languages—allowing seamless coverage across time zones and markets. What sets us apart is our ability to maintain exceptionally high employee retention through a people-first culture and structured career development programs, ensuring consistent service quality and institutional knowledge across client accounts. By leveraging automation, conversational AI, and data-enabled performance management, we deliver scalable, cost-effective solutions without compromising the human connection that drives brand loyalty.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      5000000
    • Founded:

      2025
    • Locations:

      -
  • Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.9/5

    Rank  #735
    • Seat:

      1-49
    • DA: Domain Authority

      31
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Talent First is a London-headquartered tech-talent partner that builds high-performing software-development and 24 × 7 × 365 support teams for scale-ups and enterprises. From one critical hire to an entire follow-the-sun squad, we supply pre-vetted engineers, SOC/NOC analysts and tech-support pros drawn from Europe + LATAM. Clients choose us for our cybersecurity DNA, transparent flat pricing and 5-star Clutch reputation. Discover more at talent-first.net.

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating
    -
    Rank  #2714
    • Seat:

      1-49
    • DA: Domain Authority

      6
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      1
  • Kinetic Innovative Staffing helps small, medium, and startup businesses grow by providing skilled offshore staff at a fraction of local costs. Discover cost-effective outsourcing solutions today!

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • 24x7 Direct is a leading Australian BPO operating successfully onshore in Australia for 20+ years; now expanding offshore, the business is quickly at 120 full-time Virtual Staff based out of the Philippines. We assist the small to medium sector to “Simplify the Process of building Virtual Teams” are a hands-on executive team that knows first-hand how to scale and grow a business through Virtual and Offshore staffing solutions. We will be with you throughout the entire journey, and as business owners, we understand what success and failure look like. A one-stop-shop for any business seeking to build a Virtual Team Offshore with a practical and effortless service that simplifies the process and minimises growth pains while scaling your business. We take care of Recruitment, HR, IT Support, Infrastructure, and Payroll and are a no lock-in contract provider. Our clients are in Financial Services, Education, Information Technology, Insurance, Legal Services, Logistics and Transport, Professional Services, Real Estate, Recruitment, Human Resources, Retail and E-commerce. You can speak to any of them for an insight into the customer experience they have had with us. • Parabroking, Paraplanning • Virtual assistants, Executive Assistants • SEO Specialist, Web Designers • Financial Planning assistants • Mechanical Engineers • Bookkeepers, Accountants • Systems Engineers • Network Engineers • Content Writers, Graphic Designers • Recruitment Staff, Web Developers • Digital Marketing Specialists • Technical Support Specialists • Developers To learn more about how we can support your organisation’s needs, visit our website today: ★ www.24x7direct.com.au ★

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.2/5

    Rank  #680
    • Seat:

      50-99
    • DA: Domain Authority

      15
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2001
    • Locations:

      2
  • Imperative Business Ventures Limited - Empowering the Future of Digital Operations Company Overview Founded in 2011, Imperative Business Ventures Limited (IBVL) is a privately held, professionally managed enterprise headquartered in Mumbai, India. Anchored by visionary leadership, seasoned industry professionals, and women entrepreneurs, IBVL has grown into a trusted partner for digital transformation and outsourcing solutions across global markets. Vision To become India’s next unicorn by enabling future-ready enterprises, intelligent process automation, and inclusive digital ecosystems. Ownership & Governance • Privately held by founding promoters and select private investors • Board-governed, transparent structure focused on strategic, long-term growth • Commitment to ethical practices, diversity, and innovation-driven leadership Core Capabilities Digital Transformation | BPO & KPO Services | Intelligent Automation | System Integration | Smart Infrastructure IBVL specializes in technology-enabled solutions for BFSI, Telecom, Government, Retail, Healthcare, and Manufacturing sectors, delivering impactful results across: • Customer Lifecycle Management • Back Office & Transaction Processing • AI & RPA-led Automation • IT Hardware Supply & System Integration • Cybersecurity & Digital Infrastructure Flagship Products & Platforms • FinBO+ – End-to-end digital lending platform • DigiBoarding.in – Seamless digital KYC & onboarding • ImperaBOT – Intelligent automation and RPA engine • Custom AI/ML-based Solutions for BFSI, Healthcare, and Government Global Presence & Delivery Capability • 1200+ skilled professionals • Operations across India, UK, Canada, SEA, and the Middle East • Proven track record in Smart Cities, PSU Digitization, and BFSI Transformation Investment Highlights • 14+ years of operational excellence and profitability • Asset-light, scalable business model • Diversified portfolio with strong IP and SaaS offerings • Positioned for global expansion and strategic M&A • High-growth sectors including Digital Public Infrastructure, FinTech, Cyber Assurance, and GovTech Contact 🌐 www.theimperative.in | ✉️ info@theimperative.in

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.3/5

    Rank  #1179
    • Seat:

      100-249
    • DA: Domain Authority

      16
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2011
    • Locations:

      1
  • Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.

    Sectors
    -
    Glassdoor rating

    4/5

    Rank  #59
    • Seat:

      1000-4999
    • DA: Domain Authority

      47
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      1998
    • Locations:

      6
  • FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business process management solutions in insurance, accounting & bookkeeping, digital marketing, business intelligence, artificial intelligence and data annotation. FBSPL aims to offer its clients the power of scalability while cutting costs and saving time. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our team of experts ensure that our clients receive the highest-quality service customized to their unique needs. We invest in talent, technology, and in-house research to stay ahead of industry trends and provide advanced solutions. Our clients do not see us as mere vendors but as their growth partners. FBSPL is your trusted partner every step of the way. Contact FBSPL today & discover how our business process outsourcing (BPO) & management solutions can transform your business.

    Sectors
    • Back Office Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.2/5

    Rank  #375
    • Seat:

      500-999
    • DA: Domain Authority

      39
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      3
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