Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Most founders don't need more productivity tools, they need their headspace back. DonnaPro is a virtual executive assistant agency serving CEOs and founders exclusively across Europe. Every EA is hand-selected through HR Time Vault™, a 30-day, six-stage vetting process that filters out 99% of applicants, then trained to think like a founder: anticipating needs, managing outcomes, and operating without a play-by-play. From inbox and calendar management to research, meeting prep, and investor relations, DonnaPro handles 50+ services for a flat monthly fee, priced on the hours you save, not the hours worked. First 60 days, zero commitment. Start in 9 days. Book a free strategy session at donnapro.com.

    Sectors
    • Admin Support
    Glassdoor rating
    -
    • Seat:

      1-49
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2024
    • Locations:

      -
  • We are a premier provider of experienced and licensed healthcare professionals for US healthcare companies. With over 14 years of offshore staffing experience, we have built high performing remote teams answering the specialized needs of our clients.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3/5

    Rank  #1923
    • Seat:

      50-99
    • DA: Domain Authority

      10
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      2
  • As companies face growing pressure to fill talent gaps, manage rising labor costs, and deliver superior customer experiences, outsourcing is no longer a tactic reserved for enterprise giants. It’s now a smart, strategic lever for workforce transformation, elevated business growth and customer satisfaction. But traditional outsourcing markets like India and the Philippines are becoming saturated, expensive, and increasingly competitive—especially for companies entering the outsourcing space for the first time, or who may not command the top priority from Business Process Outsourcing firms (BPOs). Thrivin Africa Outsourcing introduces a bold alternative: Kenya—the rising powerhouse of East Africa for all types of talent outsourcing. Whether your company is experimenting with outsourcing to close skill gaps, elevate CX, or scale an existing growth model, Kenya offers unmatched access to top-tier, highly educated, English-speaking talent, at competitive costs, and untapped capacity.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #3027
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      Unknown
    • Founded:

      2022
    • Locations:

      3
  • CC.Talent is a fast-growing software development and staffing company with offices in the Netherlands, Germany, Singapore and the Philippines. We provide remote professionals and build digital solutions for medium to larger global firms. We maintain a progressive and inclusive environment where all employees are treated with respect and dignity. We take our work seriously, but we like to keep things cool. CC.Talent prides itself on its culture of openness, flexible work hours, and a strong focus on the continuous learning and development of its employees. We keep our clients happy by keeping our employees happy.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
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  • Auxillium specializes in high-touch, customized customer experience and back-office programs that are too specialized, too small, or too operationally complex for traditional large-scale BPOs to serve well.

    Sectors
    • Back Office Services
    • Back Office Support
    • Call Center Services
    • See all
    Glassdoor rating
    -
    • Seat:

      100-249
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2006
    • Locations:

      -
  • LevelUp was founded in 2017 and, after building a solid track record in Wordpress tech support, broadened into offshore hiring across marketing, technical, and back-office roles. We support businesses to build high quality integrated offshore teams, backed by a recruitment process built on intentional sourcing and structured onboarding. Every account runs on transparent pricing, with no upfront fees or lock-in contracts. Our 87% staff retention rate (measured across three years) reflects hiring, onboarding, and HR support practices built for long-term fit. We work with companies across the US, Canada, Australia, New Zealand, and the UK, from first-time offshore hirers who want a guided, low-risk way in, to experienced scale-ups who want transparent processes.

    Sectors
    • Employer Of Record Eor
    • Outsourcing Consultancy
    • Recruiting Talent Acquisition
    • See all
    Glassdoor rating

    4.8/5

    • Seat:

      100-249
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2017
    • Locations:

      -
  • Azendo is a Danish-founded software development company based in Thailand since 2010. We assign specialist engineering teams to a client's own roadmap under one agreement, covering software development, mobile, AI engineering, QA, cloud and DevOps, data engineering, MLOps and data science. An Azendo service delivery manager runs the team and is accountable for what ships. You pay one fixed monthly fee rather than per person or per hour, and engagements are built for multi-year roadmaps, not short projects. Offices in Chiang Mai and Bangkok, five hours ahead of Northern Europe.

    Sectors
    • Agency Contract Partner
    • Data Analytics And Ai
    • Engineering Architecture
    • See all
    Glassdoor rating

    3.8/5

    Rank  #2368
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2010
    • Locations:

      2
  • VIZX Global Solutions is a premier provider of Business Process Outsourcing (BPO) services. Our specialization lies in providing RPO services, Back-Office Solutions, CX and Call Center support. With our presence in Los Angeles, CA, and Nairobi, Kenya, we are strategically positioned to support your organization’s needs on an international scale. With over 7 years dedicated to BPO services, VIZX Global Solutions has strong track record of delivering exceptional results. Our journey began in 2017 with the launch of VIZX International in Nairobi, Kenya, starting with a capacity of 100+ seats and five U.S.-based clients. Despite challenges, including the Covid-19 pandemic, we expanded our services and adapted to the evolving needs of different industries. In 2022, we moved our Nairobi office the iconic Britam Towers, expanding our capacity to 400 seats with scalability up to 600+ seats. Today, VIZX Global Solutions boasts a diverse portfolio, servicing companies with combined annual revenues exceeding $1 billion. We are confident that our extensive experience and proven capabilities make us the ideal partner to streamline your operations and enhance your recruitment strategies. We look forward to the opportunity to discuss how VIZX Global Solutions can contribute to your organization’s success.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    5/5

    Rank  #1556
    • Seat:

      1-49
    • DA: Domain Authority

      14
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2011
    • Locations:

      1
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  • At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    3.7/5

    Rank  #539
    • Seat:

      250-499
    • DA: Domain Authority

      18
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      1991
    • Locations:

      5
  • Smartsourcing is a Philippines-based BPO founded in 2016, with offices in Cebu, Melbourne, and Bristol, delivering tailor-made outsourcing solutions for scaling businesses across industries. Operating on an outcome-based model, it combines skilled teams with AI-assisted workflows, and has been recognized as a Best Place to Work in Asia multiple years running.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Inbound Outbound
    • See all
    Glassdoor rating

    5/5

    Rank  #1358
    • Seat:

      1-49
    • DA: Domain Authority

      10
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      1994
    • Locations:

      1
  • Access Offshoring is a multi awarded partner helping Australian businesses build dedicated offshore teams in the Philippines, with construction at the heart of what we do. We place qualified Filipino professionals across design, estimating, and project delivery: architects, civil designers, draftsmen, modellers, precast detailers, engineers, estimators, quantity surveyors, cost planners, schedulers, document controllers, project administrators, coordinators and controllers, plus construction bookkeepers. We also support legal, franchise, professional services, and administrative, customer service and marketing roles. We began by building our own offshore teams over a decade ago, and saw firsthand how the right people transform a business. Now we do the same for our clients, with no large bonds, no lock-in surprises, and full transparency. We handle recruitment, HR, payroll and compliance, so you focus on growth.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    5/5

    Rank  #1783
    • Seat:

      250-499
    • DA: Domain Authority

      17
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      -
  • VAP (VA Platinum) is an Australian-owned offshore staffing and managed services provider based in Cebu City, Philippines. We specialise in delivering co-managed offshore support to Australian businesses, helping them scale efficiently while maintaining high service quality. Our team supports a wide range of industries, with strong expertise in financial services — including financial planning, mortgage broking, accounting, and lending operations — as well as real estate and general business administration. Through structured onboarding, dedicated management, and ongoing training, VAP ensures clients receive reliable, long-term operational support that enhances productivity and client experience. VA Platinum Offices VAP operates from two modern, fully equipped offices located in Cebu and Davao, ensuring secure, professional, and accessible work environments for our offshore staff. Cebu Headquarters — 14th Floor, Filinvest Cyberzone Cebu Tower 1, Lahug, Cebu City Situated within Cebu IT Park, our Cebu office provides a prime business location surrounded by dining options, commercial establishments, and key transport links. The area is known for its safety, accessibility, and thriving business community. Davao Office — Robinsons Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao City Our Davao site is strategically located along a major commercial avenue, offering convenient access to public transport, nearby retail centres, and essential services. The building provides a professional environment that supports team productivity and client operations. VA Platinum Address Filinvest Cyberzone Cebu Tower 1, 14F, Lahug, Cebu City Robinsons Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    4/5

    Rank  #767
    • Seat:

      250-499
    • DA: Domain Authority

      22
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2017
    • Locations:

      1
  • Since 2008, Select VoiceCom has delivered cost-effective, performance-driven contact center solutions for businesses in the USA, UK, CA, AU, and beyond. We offer 1,500 certified, premise-based, secure workstations in the Philippines. Our college-educated agents excel in IB, OB, B2B, and B2C programs, delivering quality results across various industries and business sizes. Contact us to learn more, and we will happily provide a custom-designed proposal for your consideration at no charge or obligation.

    Sectors
    • Back Office Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.7/5

    Rank  #1376
    • Seat:

      1000-4999
    • DA: Domain Authority

      26
    • Revenue:

      -
    • Founded:

      2008
    • Locations:

      1
  • Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    4.4/5

    Rank  #674
    • Seat:

      100-249
    • DA: Domain Authority

      21
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2019
    • Locations:

      1
  • Sourcefit is a global business process outsourcing company headquartered in Quezon City, Metro Manila, Philippines, providing custom offshore and nearshore staffing solutions built to create lasting value in clients' outsourced teams. With more than 2,000 professionals across six countries, Sourcefit supports 220+ clients spanning 50+ industries.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.5/5

    Rank  #189
    • Seat:

      1000-4999
    • DA: Domain Authority

      32
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2009
    • Locations:

      5
  • CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006. This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support services in a friendly and sophisticated manner. Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and the European Union.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3.2/5

    Rank  #741
    • Seat:

      250-499
    • DA: Domain Authority

      11
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2009
    • Locations:

      4
  • Sagan Passport helps US businesses scale by hiring outstanding full-time remote global talent and AI agents. Members get a vetted shortlist of high-caliber candidates from proven global markets, including LATAM, South Africa, Eastern Europe and Asia-Pacific, plus custom-built AI agents through Sagan AI. Sagan isn't a traditional recruiter. A recruiter's job ends when you sign; Sagan's is just beginning. Every membership includes onboarding support, hiring strategy, and professional training for new team members through Sagan University. You’ll have access to self-paced courses, SOPs, playbooks, and other resources designed to help you level up your team in the new art and science of remote talent management. This platform is intricately designed to equip professionals with the tools and expertise necessary to propel their businesses forward in a competitive market landscape.

    Sectors
    • Data Analytics And Ai
    • Recruiting Talent Acquisition
    Glassdoor rating
    -
    Rank  #2524
    • Seat:

      50-99
    • DA: Domain Authority

      16
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      1
  • BetterSupport.io is your partner for quality-driven outsourcing, not just cost-cutting. We help you scale with dedicated, full-time remote staff from the Philippines, handpicked to work inside your systems like true in-house team members. No shared agents. No platform learning curves. Just reliable, long-term talent - hired fast, fully managed, and saving you up to 70% on staffing costs. Our clients range from fast-growing startups to established companies across the US, Europe, and Australia. Whether you need one team member or ten, we’re built to scale with you. Let us show you how outsourcing can be simple, flexible, and effective.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2352
    • Seat:

      1-49
    • DA: Domain Authority

      10
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • Welcome to Teqnet Solutions, your trusted partner for cutting-edge Business Process Outsourcing (BPO) solutions, specialising in the Augmented Offshore model. In our model, clients retain complete project control, steering goals, priorities, and timelines. Augmented staff or contractors then execute assigned tasks, offering scalability without the typical hiring hassle. Unlike conventional outsourcing, clients directly select offshore team members, overseeing tasks, schedules, and training. Our forte in the offshore staff augmentation sphere lies in recruitment, retention, and management. We take pride in sourcing top-tier talent, ensuring their longevity, and enriching client experiences through a dedicated manager model. Teqnet Solutions caters to clients seeking augmented staff support across diverse business functions such as Accounting, Administration, Business Support, Legal and other services.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2997
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      2
  • Formed in 2006, SixEleven is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 8,000 competent employees, all strategically placed within the well-developed techno hubs in Davao City, Digos City, General Santos City, Cagayan de Oro City, and Cebu City, we are a BPO company built ready to handle dynamic clients around the globe. SixEleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Powered by Filipino Resilience, Hospitality and World-Class Standards.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.8/5

    Rank  #350
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      5
  • We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.1/5

    Rank  #785
    • Seat:

      100-249
    • DA: Domain Authority

      14
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2015
    • Locations:

      2
  • Booth (formerly Booth & Partners) is a Certified B Corporation™ and global outsourcing partner dedicated to helping companies grow without compromising on quality, culture, or ethics. Founded in 2013, Booth empowers leaders to build world-class international teams through a combination of proprietary technology, scalable recruitment, and high-touch support. Headquartered in Vancouver, Canada, with talent hubs in the Philippines and Colombia, Booth enables confident global hiring across 120+ countries.

    Sectors
    • Admin Support
    • Back Office Services
    • Back Office Support
    • See all
    Glassdoor rating

    3.4/5

    Rank  #542
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      USD 100M–250M
    • Founded:

      2012
    • Locations:

      3
  • HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. Rooted in decades of operational excellence, HGS combines automation, analytics, artificial intelligence, and deep domain expertise to deliver Intelligent Experiences across the customer lifecycle, from digital customer care to back-office operations, human resources outsourcing, and advanced contact center solutions.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    3.7/5

    Rank  #25
    • Seat:

      10000+
    • DA: Domain Authority

      49
    • Revenue:

      $586.1 mil.
    • Founded:

      1973
    • Locations:

      23
  • Sterling provide flexible, high quality outsourced Credit control, Finance back office, Data Annotation, Fractional CFO and debt recovery services to clients in the UK and US. Our customers range in size from SME’s with £1m turnover up to $800m turnover multi-nationals. We cover all business to business sectors and are particularly strong in the recruitment and accountancy sectors. Some clients use us to collect problem debts as and when required on a no-win, no-fee basis. For others we effectively become our client’s credit control of finance back office function, working entirely under the client brand so that the outsource is invisible to their customers. Our finance back office covers accounts payable, expenses, bank reconciliation, bookkeeping, and management accounts. We work as an extension to our client’s business, tailoring our service to dovetail into their business processes and infrastructure. Our experienced collection staff work closely with your customers to get your invoices paid quickly whilst protecting and improving your customer relations. Whilst our clients put differing emphasis on objectives when outsourcing to us the majority wish to improve cash flow. Sterling have reduced debtor days by a minimum of 20% for all of our clients, with the average improvement being 30%, and some clients seeing a 65% improvement.

    Sectors
    -
    Glassdoor rating

    4.3/5

    Rank  #1232
    • Seat:

      500-999
    • DA: Domain Authority

      16
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      2
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