Outsourcing directory

Fast Dolphin is a nearshore IT and Engineering staff augmentation company that helps US and Canadian businesses fill specialized technical roles faster and at a lower cost than US-based hiring. Founded in 2004, we connect companies with vetted professionals across five countries in the Americas: the US, Mexico, Colombia, Brazil, and Canada. We specialize in IT and Engineering talent, including software developers, architects, DevOps engineers, ERP specialists (SAP, Oracle, Salesforce), cloud and data professionals, and technical project managers. We focus on two staffing models, Temporary Staffing and Direct Hire Staffing, so vetting stays deep, not spread thin. What sets us apart is speed, quality, and flexibility. We can typically submit a vetted candidate shortlist in 24 to 48 hours, drawing on a network of tens of thousands of active professionals. And with 50+ active clients running 50+ different billing arrangements, we build every engagement around how clients work: their timeline, their billing model, their currency, their process. Clients get direct accountability. There's no support queue: when something comes up, you reach someone who knows your account and resolves it fast. After more than 20 years placing Latin American IT and Engineering talent, that combination of focus, speed, and hands-on partnership is what keeps clients with us long term.

Acquire Intelligence is an award-winning, global business outsourcer with 9,500+ staff and 17 years’ experience in delivering deliver intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. They have delivery capability in Melbourne, Manila and Santa Domingo and are the largest Australian owned outsourcer to the Philippines. Their offices in Melbourne, Sydney, Dallas and Manila have onshore Project and Client Relationship Managers that work closely with clients to ensure a successful outsourcing transition.  They collaborate closely with clients to understand their business enough to ensure the ongoing success of the program. Acquire is an entrepreneurial business that is highly experienced in working with their partners to solve real-life problems quickly. A genuine partnership approach is at the heart of what they do. Their  teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business”. They are recognized by clients as being Safe – Flexible – Innovative In addition to their Class A physical delivery locations, a comprehensive Work-from-Home environment operates across various countries. Their capability also includes back office processing automation and AI services. Acquire Intelligence is a consistent leader in IAOP’s Global Outsourcing 100 list, winner for Best People Strategy & Culture at the Contact Centre Week Excellence Awards and Silver Stevie Winner for Company of the Year at the International Business Awards.

WiserBrand is an AI-first technology and growth agency with 11 years across the US and Canadian markets. We work with founders, operators, and C-level teams in B2B professional services, retail, logistics, law, accounting, and real estate. These are businesses growing faster than their operations can scale. We start with AI: agents that automate the repetitive work eating up senior team capacity. From there, we scale operations with custom software and integrations, and run growth marketing measured against revenue, not impressions.

Intelliworx Ph is a leading province-based and locally-owned outsourcing center based in Mindoro province, Philippines. We specialize in customer service, virtual assistant services, and business solutions such as administrative support, bookkeeping, digital marketing, social media management, graphic design, video editing and many more. We can also provide specialized roles such as professionals with certain licenses and certifications. We help businesses streamline their operations through effective action plans and reliable team members at very affordable service rates.

Alloyed is a global operations partner that fuses human expertise, AI-enabled automation, and proven process design to help businesses run faster, scale smarter, be more flexible, and perform at a higher level. Built on two decades of delivery experience, Alloyed’s global delivery teams and onshore client leadership are embedded into clients’ operations, bringing governance, real-time reporting, and measured outcomes from day one. Learn more at alloyed.io.

Clark Outsourcing is an American owned and operated, full-service BPO company located in the heart of the fastest growing business district of the Philippines; Clark Freeport. Clark Outsourcing staff get the great opportunity of working for international companies while furthering their careers and receiving much higher compensation than the average Filipino. In return, shareholders and customers get high-quality talent who are also very committed for much lower costs than in their own country. This mission is truly a win, win, win for all three parties.

RemotePeople helps businesses recruit, employ, pay and manage international teams and establish operations in new markets. Founded in November 2018 by Antoine Boquen and Pierre Pradier and headquartered in New York, the company has served more than 3,000 businesses. RemotePeople supports international hiring and employment in more than 150 countries. Its recruitment services help companies identify, assess and hire candidates for specialist, management and executive positions. In-house recruiters combine local market knowledge with candidate sourcing, screening and assessment. Services include international recruitment and executive search. RemotePeople provides Global Payroll and US Payroll for businesses employing people through their own entities. Contractor Management and Contractor of Record services support contractor onboarding, agreements and payments. Other services include US PEO, employee benefits, equity support, and visa and immigration support. For businesses building a local presence, RemotePeople offers company incorporation and entity management. Its services connect initial hiring with entity establishment, employee transfers and payroll for the client's own operations. Employer of Record is one of RemotePeople's employment services. It enables businesses to employ staff without first opening their own local entity, with support for employment contracts, onboarding, payroll, tax administration and statutory benefits. Clients manage their employees' daily responsibilities and work. RemotePeople's workforce platform brings together employee records, payslips, leave, expenses and documents. AI Command Center supports HR requests through natural-language conversations, applies local requirements, routes high-impact actions for expert review and maintains an audit trail. Dedicated account managers and HR specialists support clients and employees. Available services, employment arrangements and implementation requirements vary by country and are confirmed for each engagement.

Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.

Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead. We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster. With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.

Sagan Passport helps US businesses scale by hiring outstanding full-time remote global talent and AI agents. Members get a vetted shortlist of high-caliber candidates from proven global markets, including LATAM, South Africa, Eastern Europe and Asia-Pacific, plus custom-built AI agents through Sagan AI. Sagan isn't a traditional recruiter. A recruiter's job ends when you sign; Sagan's is just beginning. Every membership includes onboarding support, hiring strategy, and professional training for new team members through Sagan University. You’ll have access to self-paced courses, SOPs, playbooks, and other resources designed to help you level up your team in the new art and science of remote talent management. This platform is intricately designed to equip professionals with the tools and expertise necessary to propel their businesses forward in a competitive market landscape.

123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses, while offering a high level of on-going training for our employees and clients. We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses. We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers. Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs. 123Employee is the premier outsourcing center in the Philippines.

At H Connect International, we redefine outsourcing by offering a curated partnership model that goes beyond simply tailored solutions. With a focus on quality relationships, continuous value-add, innovation, and best-in-class talent, we build a long-term road map toward achieving our client’s goals. From end-to-end finance and accounting, digital consultancy, digital marketing, to industry-specific BPO solutions, our dedicated team ensures seamless integration and maximum productivity. Experience the difference with H Connect International, your trusted partner in outsourcing excellence.

Peak Support provides exceptionally high-performing, closely managed outsourced teams and AI-powered solutions to customer-centric organizations. We offer a wide range of services including customer support, technical support, back-office operations, trust & safety, and CX technology solutions. Our global delivery model enables us to provide flexible support. We hire the best talent in the industry and are relentlessly dedicated to helping our clients succeed. Through a combination of exceptional people, operational excellence, and innovative technology, we help organizations improve customer satisfaction, increase efficiency, and scale with confidence.

PhilDesk is a UK based virtual assistant staffing company connecting small and medium-sized businesses with experienced virtual assistants based in the Philippines. We provide a fully managed service covering recruitment, training, HR, payroll and ongoing performance support, so clients get reliable extra capacity without the cost or hassle of a direct hire. We work primarily with professional services, real estate, SaaS startups, logistics, cleaning and trades businesses. We also donate a percentage of profits to Children of the Dump, a charity supporting education for children in the Philippines.

USource is a Philippines-based digital outsourcing company specialising in back-office operations, digital platforms, and knowledge work. We build embedded teams for businesses in Australia, the US, and the UK -- teams that understand your workflows, tools, and industry, not just your job descriptions. Operating since 2015. ~125 staff. Built for businesses that want results over headcount.

At Hugo, we build world-class teams to help you scale faster and smarter. We are the largest specialty provider of customer support, technical support, data and AI, moderation, community management, and ML solutions. Whether you are a startup, large e-commerce brand, fintech app, SaaS platform, or digital-native brand looking to scale, we provide the fast, flexible support you need. Hugo operates 365/24/7, offering multilingual support in 60+ languages and across 5 continents. We offer omnichannel support - email, phone, chatbot, live chat, SMS, social media, and in-app messaging - to meet your customers where they are. Hugo agents are trained STEM professionals with industry-specific experience. Best of all, we've mastered your tool stack, so we're ready to work from day one. Hugo places strong emphasis on data security and compliance to ensure we safely serve your clients. We are ISO 27001, HITRUST, and SOC 2 certified, and HIPAA and GDPR compliant. Hugo builds and manages high-performance teams in as little as 2 weeks to enable you to lower support costs without compromising your customer experience. Wherever you need coverage, we build the right team to help you win. Hugo offers a wide range of services, including: •Customer support outsourcing •Technical support outsourcing •Content moderation •Community management •Call center support •Generative AI outsourcing •Back office support •E-commerce support outsourcing •Lead generation/ sales support services •AI & ML model services •Data processing •Bookkeeping outsourcing •Invoicing & billing support •Helpdesk support

ContactPoint 360 is a customer experience (CX) outsourcing partner that combines practical AI capabilities with expert human support to deliver consistent, high-quality customer interactions at scale. We work with organizations that require dependable, always-on support environments, where performance, compliance, and customer satisfaction are critical to business success. Our approach focuses on applying AI where it creates real operational value while ensuring that human agents handle complex, sensitive, and high-impact conversations with the right level of empathy and judgment. This balanced model allows us to optimize efficiency without compromising the quality of the customer experience. We help organizations move beyond traditional support models by introducing automation, real-time performance insights, and structured workflows that make CX operations more efficient, predictable, and scalable. From intelligent interaction routing and agent assistance to streamlined quality monitoring and reporting, our solutions are designed to reduce operational friction and improve overall service consistency. At the foundation of our delivery is a strong focus on reliability and accountability. We operate with a 100% service delivery commitment, supported by 99.9% system uptime, 24/7/365 availability, and 100% quality assurance coverage across all interactions. Our global delivery model also enables multilingual support across 31+ languages, helping businesses serve diverse customer bases without compromising consistency. In addition, we align our operations with industry-standard compliance and security practices (HIPAA, ISO, PCI DSS, GDPR, and SOC I and II), ensuring that customer data is handled responsibly and processes remain audit-ready. With structured governance, continuous monitoring, and performance-driven execution, ContactPoint 360 delivers CX operations that are not only scalable but also stable, compliant, and built for long-term growth.

Instinctools is a leading AI and digital product engineering company with 25+ years of experience. Their services include AI and Machine Learning development, custom software development, BI and Big Data, IoT, etc. Specializing in end-to-end AI integration, they help businesses harness analytics and automation to drive innovation and efficiency.

Turritopsis Consulting is a U.S.-based Business Process Outsourcing (BPO) provider dedicated to delivering exceptional customer experiences through high-performance contact center solutions. We specialize in customer care, inbound sales, and outbound sales, powered by a nationwide network of highly skilled independent agents. Our approach blends human-focused interactions with technology-enabled execution to build lasting customer relationships and brand loyalty. At Turritopsis, every customer interaction is viewed as an opportunity to elevate your brand – showing customers they’re understood, valued, and supported. Our agents are carefully selected and performance-incentivized, ensuring only the most qualified individuals represent your business. Whether you need scalable support, flexible scheduling down to 30-minute intervals, or alignment with key business KPIs, our tailored outsourcing solutions are designed to meet your service level goals—24/7/365. Let us help you optimize your contact center operations with 100% U.S.-based talent and a commitment to excellence.

Outsourced is a premium ISO certified offshore staffing company providing the top 5% of talent globally to international companies.We provide the top 5% of talent from the Philippines, India, Malaysia, Argentina, Colombia, and Vietnam, who are 100% dedicated full-time to your business and consistently exceed expectations. Whether you need remote home-based or office-based staffing, we offer flexible offshore solutions.

𝐒𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞𝐝 𝐑𝐞𝐦𝐨𝐭𝐞 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧 𝐂𝐚𝐩𝐚𝐜𝐢𝐭𝐲 𝐟𝐨𝐫 𝐆𝐫𝐨𝐰𝐢𝐧𝐠 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 | 𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐎𝐟𝐟𝐬𝐡𝐨𝐫𝐞 𝐓𝐞𝐚𝐦𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬 𝐰𝐢𝐭𝐡 𝐁𝐮𝐢𝐥𝐭-𝐈𝐧 𝐎𝐯𝐞𝐫𝐬𝐢𝐠𝐡𝐭 𝐚𝐧𝐝 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 Dedicated Philippines-based remote professionals supported by ongoing oversight, accountability systems, and operational leadership so your business can grow without everything depending on you.

EOR capability, built specifically for Australian businesses hiring in the Philippines — with local people, local infrastructure and transparent Australian pricing

Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.