Outsourcing directory
The world's most complete directory of global Business Process Outsourcing firms.
We found 4,747 companies
Report a problemGlobal Outsourcing Firm (BPO) Index
The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
Talent Solutions is a premier provider of Nearshore and Offshore BPO Services, helping companies scale efficiently by outsourcing key business functions to top-tier talent across Latin America. With over 15 years of experience, we empower organizations to optimize operations and reduce costs through smart, flexible workforce solutions. Our core BPO services include: - Executive Virtual Assistants - Customer Service Executives - Administrative Assistants - Bookkeepers & Accountants - And many other roles tailored to your business needs In addition to our BPO expertise, we also offer Human Resources Consulting Services to support organizational growth and talent strategy. Our HR solutions include: 1. Recruitment and Selection: Executive, mid-level, and operational roles 2. Workplace Climate Surveys: Insights to improve company culture 3. Personnel Assessments: Psychometric and personality testing for in-house promotions, competencies assessments, etc. 4. Payroll Management (Fixed Fee). Whether you're looking to build an offshore team or improve internal HR processes, Talent Solutions is your strategic partner for growth.
Sectors- Admin Support
- Animation Multimedia
- Back Office Support See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
50000Founded:
2024Locations:
-
- Sectors-Glassdoor rating
5/5
Rank #692Seat:
100-249DA: Domain Authority
5Revenue:
$5 mil. - $10 mil.Founded:
2014Locations:
1
Outsourcea is a Philippine-based offshore outsourcing partner committed to helping companies scale smarter, faster, and more efficiently. We specialize in building high-performing remote teams across customer service, sales, back office, admin, HR, IT helpdesk, and other business support functions. We exist to remove the friction from outsourcing—offering transparent, ethical, and personalized solutions that align with your values, timelines, and growth goals. At Outsourcea, we don’t just fill roles—we become an extension of your team.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006. This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support services in a friendly and sophisticated manner. Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and the European Union.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating3.2/5
Rank #794Seat:
250-499DA: Domain Authority
11Revenue:
$50 mil. - $100 mil.Founded:
2009Locations:
4
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Kinetic Innovative Staffing helps small, medium, and startup businesses grow by providing skilled offshore staff at a fraction of local costs. Discover cost-effective outsourcing solutions today!
Sectors- Admin Support
- Animation Multimedia
- Back Office Support See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
At Platonics, we believe that empowering top talent can transform your business. Imagine building a team of rockstars who will elevate your company and enhance your professional lifestyle—this is your opportunity to make it happen! Whether you’re a business owner, HR manager, team leader, or physician, we’re here to help you assemble the team you’ve always envisioned. And here’s the best part: you could achieve this for about 50% of your current costs! 😉 Let’s take your business to new heights together!
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating-Rank #2991Seat:
1-49DA: Domain Authority
1Revenue:
UnknownFounded:
2021Locations:
1
Afrishore is a South African-based BPO company delivering high-quality, cost-effective outsourcing solutions to clients across the U.S., U.K., and beyond. We specialize in customer service, sales support, debt collection, and back-office functions - offering 24/7 multilingual support tailored to your business needs. What sets us apart is our people. Afrishore is privately owned, owner-run, and fully managed by a hands-on leadership team with decades of global experience. We take pride in building long-term partnerships based on trust, performance, and a shared commitment to excellence. Whether you’re looking to scale, reduce costs, or improve service quality, Afrishore is the partner that delivers.
Sectors- Admin Support
- Back Office Support
- Build Operate Transfer See all
Glassdoor rating-Seat:
1000-4999DA: Domain Authority
-Revenue:
-Founded:
2016Locations:
-
Save up to 70% or more on staffing costs. Are you looking for ways to streamline your operations, reduce overhead expenses, and increase your bottom line without breaking the bank? Look no further than iFIVE Global. We don’t just settle for individuals who will fill a seat. Our priority is to connect you with top-tier professionals who are dedicated to your success and will consistently exceed expectations. Beyond administrative, back-office and business process outsourcing (BPO) support, our expertise lies in creating industry-specific teams. Whether you need intake specialists, IT support, accounting, telehealth support, or sales and marketing experts, iFIVE Global excels in sourcing diverse, essential roles for any organization. In today's business landscape, employers face relentless turnover and escalating labor costs. Win the war for talent with our comprehensive staffing solutions. Let us help you achieve the ambitious KPIs you’ve set for your organization.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating3.5/5
Rank #1606Seat:
1000-4999DA: Domain Authority
9Revenue:
$1 mil. - $5 mil.Founded:
2020Locations:
2
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Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com
Sectors- Admin Support
- Customer Service
- Output Based
Glassdoor rating3.2/5
Rank #562Seat:
1-49DA: Domain Authority
24Revenue:
$1 mil. - $5 mil.Founded:
-Locations:
-
- Sectors-Glassdoor rating-
Seat:
-DA: Domain Authority
-Revenue:
-Founded:
2023Locations:
-
Elaxis delivers seamless and efficient virtual assistance services, giving your business the support it needs—anytime, anywhere. Our expert virtual assistants help you stay productive, streamline operations, and focus on what truly matters. We’re redefining the way businesses operate by providing flexible, cost-effective solutions that deliver top-tier service—without the overhead of in-house staffing.
Sectors- Admin Support
- Back Office Support
- Digital Content Marketing See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
$ 2,880,000Founded:
-Locations:
-
- Sectors-Glassdoor rating-
Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
Influx delivers brand-first service experiences from startup to scale. Founded in 2013, we’re bringing ‘on demand’ to customer support. Our follow-the-sun model means you get consistent, high-quality coverage in any timezone. Our vision: We stand for the human experience in online business. We believe that every great online business has an exceptional team of people talking to their customers. This requires service flexibility, high standards and exceptional people. “We founded Influx to allow more business owners to focus on growing their business while still providing excellent, 24/7 customer service. Hiring, managing and training your own people is incredibly hard, so we wanted to do that work for them.”
Sectors- Customer Service
- Output Based
- Specialized Bpo Vertical
Glassdoor rating3.2/5
Rank #152Seat:
1000-4999DA: Domain Authority
38Revenue:
$100 mil. - $250 mil.Founded:
2013Locations:
16
Workstaff360 is a Toronto-based business process outsourcing company with dedicated operations in the Philippines and Pakistan. We help North American businesses scale efficiently by providing reliable, cost-effective teams across customer service, administrative support, digital marketing, human resources, dispatching, and project management. With a hands-on leadership approach and a proven track record of seamless integration into client workflows, we deliver the people, processes, and performance your business needs to grow without the overhead.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating5/5
Rank #1519Seat:
1-49DA: Domain Authority
16Revenue:
UnknownFounded:
2020Locations:
1
Sagan Passport is the Costco of Global Talent recruitment. Sagan sources international talent from LATAM, Asia, Africa, MENA, Eastern Europe, and beyond. Sagan also offers a membership community tailored for top-tier executives, entrepreneurs, and business leaders. The community has weekly webinars, office hours, SOPs, playbooks and an active community. All these resources are designed around levelling up your team at the new art and science of remote talent management. This platform is intricately designed to equip professionals with the tools and expertise necessary to propel their businesses forward in a competitive market landscape.
Sectors- Full Service Bpo
Glassdoor rating-Rank #2584Seat:
1-49DA: Domain Authority
18Revenue:
UnknownFounded:
2023Locations:
1
Connext helps companies build custom, dedicated support teams in the Philippines, India, Mexico and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.
Sectors- Admin Support
- Customer Service
- Engineering Architecture See all
Glassdoor rating4.1/5
Rank #303Seat:
50-99DA: Domain Authority
22Revenue:
$50MFounded:
-Locations:
1
For 20 years, Touchstone Communications has provided leading companies in the U.S., Canada, and UK with extraordinary results and value. We offer omni-channel and BPO services in four offshore locations. Most often we provide a team of exclusive, dedicate agents and leadership for an all-inclusive monthly fee per agent. This fee included training, QA, Agents, team lead, and supervisor as well as omni-channel technology (and licenses) and a secure environment including our newest PCI-Compliant facility. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating4/5
Rank #280Seat:
500-999DA: Domain Authority
20Revenue:
$100 mil. - $250 mil.Founded:
2003Locations:
3
GlobalConnect is a subsidiary of kaizen-payments.com, which was founded by Bhavkirat Singh Mander in 2020. As a bootstrapped founder himself, Bhav set out to create a firm for other startups with limited runway. GlobalConnect is designed to offload costs and increase the bottom line and efficiencies by utilizing offshore resources. Today our parent company, Kaizen Pay, serves millions of API requests itself on a monthly basis and serves a customer base of hospitals, banks, governments, and more.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
2024Locations:
-
At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.
Sectors- Back Office Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
1MFounded:
2022Locations:
-
Talent First is a London-headquartered tech-talent partner that builds high-performing software-development and 24 × 7 × 365 support teams for scale-ups and enterprises. From one critical hire to an entire follow-the-sun squad, we supply pre-vetted engineers, SOC/NOC analysts and tech-support pros drawn from Europe + LATAM. Clients choose us for our cybersecurity DNA, transparent flat pricing and 5-star Clutch reputation. Discover more at talent-first.net.
Sectors- Build Operate Transfer
- Customer Service
- Data Analytics And Ai See all
Glassdoor rating-Rank #2714Seat:
1-49DA: Domain Authority
6Revenue:
UnknownFounded:
2019Locations:
1
We’re your strategic partner in business growth. We blend process excellence, deep industry expertise, and digital innovation to deliver smarter, scalable outsourcing solutions that drive measurable results. Our model is human-first, tech-enabled, and performance-driven, designed to elevate service quality at every operational touchpoint.
Sectors- Admin Support
- Animation Multimedia
- Back Office Support See all
Glassdoor rating4.6/5
Rank #1961Seat:
1-49DA: Domain Authority
8Revenue:
UnknownFounded:
2021Locations:
2
Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.
Sectors- Customer Service
- Full Service Bpo
- Inbound Outbound See all
Glassdoor rating-Rank #2032Seat:
1-49DA: Domain Authority
12Revenue:
$5 mil. - $10 mil.Founded:
-Locations:
1
At SummitNext, we believe in building more than just remote teams—we believe in building lasting partnerships. We become an extension of your business, creating integrated, efficient teams across Asia that help you scale, expand, and thrive. Whether you’re starting small or need to scale quickly, we handle the hiring, development, and infrastructure, so you can stay focused on what truly matters—growing your business.
Sectors- Admin Support
- Back Office Support
- Build Operate Transfer See all
Glassdoor rating4.5/5
Seat:
-DA: Domain Authority
11Revenue:
USD 10M+Founded:
2020Locations:
-
VAP (VA Platinum) is an Australian-owned offshore staffing and managed services provider based in Cebu City, Philippines. We specialise in delivering co-managed offshore support to Australian businesses, helping them scale efficiently while maintaining high service quality. Our team supports a wide range of industries, with strong expertise in financial services — including financial planning, mortgage broking, accounting, and lending operations — as well as real estate and general business administration. Through structured onboarding, dedicated management, and ongoing training, VAP ensures clients receive reliable, long-term operational support that enhances productivity and client experience. VA Platinum Offices VAP operates from two modern, fully equipped offices located in Cebu and Davao, ensuring secure, professional, and accessible work environments for our offshore staff. Cebu Headquarters — 14th Floor, Filinvest Cyberzone Cebu Tower 1, Lahug, Cebu City Situated within Cebu IT Park, our Cebu office provides a prime business location surrounded by dining options, commercial establishments, and key transport links. The area is known for its safety, accessibility, and thriving business community. Davao Office — Robinsons Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao City Our Davao site is strategically located along a major commercial avenue, offering convenient access to public transport, nearby retail centres, and essential services. The building provides a professional environment that supports team productivity and client operations. VA Platinum Address Filinvest Cyberzone Cebu Tower 1, 14F, Lahug, Cebu City Robinsons Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao
Sectors- Admin Support
- Business Compliance
- Customer Service See all
Glassdoor rating3.2/5
Rank #1117Seat:
250-499DA: Domain Authority
23Revenue:
$10 mil. - $25 mil.Founded:
2017Locations:
1
Harte Hanks, founded in 1923, is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. We drive measurable results in both sales and customer loyalty for an ever-growing list of blue-chip companies and their brands; Bank of America, GlaxoSmithKline, Unilever, Pfizer, HBOMax, Volvo, Ford, FedEx, Blue Cross/Blue Shield, Sony, Midea, IBM, and many others. They have partnered with Harte Hanks to work with our award-winning resources in Customer Care, Fulfillment and Logistics, and Marketing Services. Harte Hanks employs over 2,500 dedicated associates spread across the Americas, Europe and Asia Pacific. We have made prodigious investments in cutting edge technology tools and platforms. We provide a comprehensive portfolio of critical support services across diverse industries such as health care, entertainment, financial, durable goods, automotive and remain distinct and unassailable in the customer engagement space.
Sectors- Back Office Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
$185.2Founded:
-Locations:
-
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