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Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

Find the right outsourcing partner for your business.

Explore company profiles, services and locations. Get expert help choosing a provider that fits your needs.

  • Company profiles Get to know outsourcing firms and what they offer.
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  • Industry experience Review the sectors and types of clients firms serve.
  • Delivery locations See where providers operate and deliver their services.
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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and over 1,000 staff dedicated to over 250 international clients, Outsourced specializes in providing professionals of the highest standards who continue to exceed our client’s expectations We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

    Sectors
    -
    Glassdoor rating

    4.6/5

    Rank  #71
    • Seat:

      1000-4999
    • DA: Domain Authority

      33
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      5
  • Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines. Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power. We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations. We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    2.6/5

    Rank  #615
    • Seat:

      250-499
    • DA: Domain Authority

      26
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2011
    • Locations:

      3
  • Outposter is a global staffing company headquartered in Brisbane, Australia, with teams across the Philippines, India, Singapore and Vietnam. We help businesses build skilled, reliable teams without the complexity, risk or uncertainty that can come with outsourcing. Outposter is ISO27001 certified, B Corp Certified and recognised as a Best Place to Work, giving clients confidence that our business is built on security, transparency, culture and long-term impact. Every person we place is carefully recruited, vetted, trained and supported by us, so our clients get more than just extra capacity. They get people who are set up to perform, grow and contribute from day one. Our teams support businesses across customer service, administration, marketing, social media, design, finance, technology and more. From short-term projects to long-term roles, we help companies scale with confidence.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.6/5

    Rank  #1169
    • Seat:

      250-499
    • DA: Domain Authority

      15
    • Revenue:

      $5m+
    • Founded:

      2020
    • Locations:

      -
  • For more than 20 years, Touchstone Communications has helped companies across the U.S., Canada, and the U.K. improve customer experiences, scale efficiently, and create measurable business value. We deliver flexible omnichannel BPO solutions through four global delivery locations, providing dedicated teams of trained agents and leadership tailored to each client’s needs. Our all-inclusive monthly pricing model covers recruiting, training, quality assurance, agents, team leads, supervisors, omnichannel technology and licenses, and secure operational infrastructure, including SOC2 & PCI-compliant facilities. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    3.9/5

    Rank  #290
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      $30M
    • Founded:

      2003
    • Locations:

      3
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  • In response to evolving market trends and growing customer demands, Brobizco LLC proudly introduces Snapscale—the newest arm of our organization. Snapscale is a HIPAA compliant Business Process Outsourcing (BPO) provider offering a comprehensive range of services designed to empower your business. We deliver high-quality customer support, ensuring exceptional brand satisfaction while providing on-demand, scalable solutions to meet your customers’ needs. With a focus on reducing operational costs and maintaining the highest standards of data security and compliance, Snapscale is your trusted partner for growth and efficiency.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #2230
    • Seat:

      1-49
    • DA: Domain Authority

      3
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2004
    • Locations:

      1
  • Sectors
    • Back Office Support
    • Customer Service
    • Inbound Outbound
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Virtustant is a remote staffing agency that places vetted bilingual professionals from Latin America with US companies. Founded in 2021 and headquartered in St. Petersburg, Florida, it has completed 2,000+ placements for more than 1,000 US client companies. The model is zero fee. Clients pay no recruitment or placement charge at any point and cover only their hire's all-in hourly rate, which starts at $7/hr and lets them save up to 70% against a comparable US hire. Only the top 1% of applicants are hired: of every 100, about 22 pass recruiter screening, 9 clear IQ, skills and English testing, 3 reach a client shortlist and 1 is hired. Clients receive a shortlist of 3 to 5 candidates within 48 hours of their first call and can have someone working within 72 hours. Virtustant handles contracts, payroll and the paperwork, and every placement carries a lifetime replacement guarantee. Virtustant ranked No. 661 on the 2026 Inc. 5000.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      1000-4999
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2021
    • Locations:

      -
  • Turritopsis Consulting is a U.S.-based Business Process Outsourcing (BPO) provider dedicated to delivering exceptional customer experiences through high-performance contact center solutions. We specialize in customer care, inbound sales, and outbound sales, powered by a nationwide network of highly skilled independent agents. Our approach blends human-focused interactions with technology-enabled execution to build lasting customer relationships and brand loyalty. At Turritopsis, every customer interaction is viewed as an opportunity to elevate your brand – showing customers they’re understood, valued, and supported. Our agents are carefully selected and performance-incentivized, ensuring only the most qualified individuals represent your business. Whether you need scalable support, flexible scheduling down to 30-minute intervals, or alignment with key business KPIs, our tailored outsourcing solutions are designed to meet your service level goals—24/7/365. Let us help you optimize your contact center operations with 100% U.S.-based talent and a commitment to excellence.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #3322
    • Seat:

      1-49
    • DA: Domain Authority

      2
    • Revenue:

      Unknown
    • Founded:

      2025
    • Locations:

      1
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  • Intelliworx Ph is a leading province-based and locally-owned outsourcing center based in Mindoro province, Philippines. We specialize in customer service, virtual assistant services, and business solutions such as administrative support, bookkeeping, digital marketing, social media management, graphic design, video editing and many more. We can also provide specialized roles such as professionals with certain licenses and certifications. We help businesses streamline their operations through effective action plans and reliable team members at very affordable service rates.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    2/5

    Rank  #2741
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • We are a premier provider of experienced and licensed healthcare professionals for US healthcare companies. With over 14 years of offshore staffing experience, we have built high performing remote teams answering the specialized needs of our clients.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3/5

    Rank  #1923
    • Seat:

      50-99
    • DA: Domain Authority

      10
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      2
  • Sourcefit is a global business process outsourcing company headquartered in Quezon City, Metro Manila, Philippines, providing custom offshore and nearshore staffing solutions built to create lasting value in clients' outsourced teams. With more than 2,000 professionals across six countries, Sourcefit supports 220+ clients spanning 50+ industries.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.5/5

    Rank  #189
    • Seat:

      1000-4999
    • DA: Domain Authority

      32
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2009
    • Locations:

      5
  • Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.5/5

    Rank  #997
    • Seat:

      100-249
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2016
    • Locations:

      2
  • Formed in 2006, SixEleven is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 8,000 competent employees, all strategically placed within the well-developed techno hubs in Davao City, Digos City, General Santos City, Cagayan de Oro City, and Cebu City, we are a BPO company built ready to handle dynamic clients around the globe. SixEleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Powered by Filipino Resilience, Hospitality and World-Class Standards.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.8/5

    Rank  #350
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      5
  • IIMI offers a wide range of services designed to help customers bridge the digital divide, enabling enterprises to harness the full power of technology. At IIMI, we help our clients to capture and manage data from any format, so they can transform that data into information, information into knowledge, knowledge into insight and insight into action. It can be as simple as data entry of forms like keying warranty cards, rebate forms, or any other hand written application form, or capturing the same data from a caller. It often involves complex rules based processes where IIMI personnel read and understand the content, make rules based decisions, validate the data with other sources that may be offline or online, and perform audit and analysis of the data for items such as expense report validation, insurance eligibility verification enrollment and claims processing; invoice payments, reporting and database creation, or research and statistical analysis. Whether working completely behind the scenes, or playing a more active role, IIMI has the depth and breadth of capability to support our customers across multiple geographies and languages.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3/5

    Rank  #214
    • Seat:

      5000-9999
    • DA: Domain Authority

      18
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      1996
    • Locations:

      4
  • BPOSeats provides seat leasing and serviced offices in the Philippines for companies based overseas. We have over 14,000 seats across our locations, and we have been doing this since 2014. Here is how it works. You bring the team and manage the work. We provide the workstation, computer, dual fiber internet, backup power, air conditioning, IT support, security, and 24/7 access. Your office belongs to your company alone. We do not put you on a shared floor with other businesses. If you do not have a registered company in the Philippines, we can employ your staff for you through our Employer of Record service, so you can hire here without setting up a legal entity. We can also help you recruit, and you make the hiring decisions. We work with businesses in the United States, Australia, the United Kingdom, Canada, and New Zealand. Most need between 10 and 50 seats, though we start at 4 and go up to 200. Our clients typically run customer support, technical support, back office, sales, or admin teams. We are a good fit if you want your own office and your own people in the Philippines, with the building and infrastructure handled for you. We are not a managed BPO, so if you want another company to run the work itself, we are not the right choice.

    Sectors
    • Back Office Support
    • Call Center Services
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      250-499
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2014
    • Locations:

      -
  • VA Masters is a global recruitment agency that places rigorously vetted Filipino virtual assistants with businesses worldwide. We are not a staffing pool. We run a custom recruitment process for every single role, built around what a specific business actually needs. Our six-stage process starts with more than 1,000 applications per role and presents only the top two or three candidates. Every role gets a custom skills test built to simulate the actual work, not a generic assessment. Across our full pipeline we have reviewed 166,350 applications and place roughly 1 in 508 applicants. We work across any industry where the work can be done remotely: e-commerce, digital marketing, real estate, financial services, healthcare, technology, professional services and more. Our clients are mostly small and growing businesses. 87% of them employ fewer than 50 people, and 57% have ten or fewer. Clients save up to 80% on operational costs compared with hiring locally, and most tell us the bigger gain is time. The median role is filled in 18 days, and the median client is in their onboarding meeting two days after signing.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    5/5

    Rank  #2232
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • Innovature BPO is a leading integrated outsourcing partner in Vietnam and the Philippines, providing high-quality Business Process Outsourcing (BPO) services for US and global markets. By seamlessly harmonizing a decade of operational excellence with cutting-edge artificial intelligence, the company empowers global enterprises to navigate the complexities of digital transformation with enhanced precision and efficiency. This AI-driven methodology is deeply embedded within Innovature’s core service pillars—ranging from Finance and Accounting to multi-channel Customer Service and Business Process Management—ensuring that automated workflows and data-driven insights amplify the capabilities of its top-tier talent. Delivery models in HCMC, Vietnam, Innovature BPO leverages these intelligent technologies not only to streamline back-office operations and digital marketing tasks but also to deliver scalable, cost-effective strategies that foster sustainable growth. Through this powerful synergy of human expertise and machine intelligence, Innovature BPO continues to serve as a trusted catalyst for business transformation, helping partners worldwide optimize their resources while maintaining the highest standards of transparency and quality.

    Sectors
    • Admin Support
    • Back Office Services
    • Back Office Support
    • See all
    Glassdoor rating

    3.9/5

    Rank  #699
    • Seat:

      100-249
    • DA: Domain Authority

      37
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2015
    • Locations:

      3
  • Emapta: A New Era of Global Talent Emapta is a leader in global outsourcing, distinguished by its ability to provide dedicated offshore and nearshore teams from the world's most proficient talent hubs. By emphasizing non-traditional approaches that go beyond mere cost reduction, Emapta focuses on creating true value for clients through enhanced operational efficiency and optimized resource management. Serving clients in over 30 countries, Emapta celebrates 14 years of consistent growth and supports over 800 clients with a global workforce of more than 10,000 team members. The company's commitment to employee welfare is central to every decision it makes, resulting in recognition as one of the Best Companies To Work For in Asia and maintaining one of the lowest attrition rates in the industry. Emapta's flexible and innovative staffing solutions are tailored to meet the diverse needs of its clients, ensuring that every partnership is both productive and sustainable. By continuously adapting to the evolving market demands and enhancing its services, Emapta remains at the forefront of the outsourcing industry, ready to meet the challenges of tomorrow.

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    4.1/5

    Rank  #52
    • Seat:

      5000-9999
    • DA: Domain Authority

      55
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      2010
    • Locations:

      4
  • At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.3/5

    Rank  #1557
    • Seat:

      1-49
    • DA: Domain Authority

      16
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2022
    • Locations:

      1
  • Launched in 2006, Open Access began as a telemarketing firm before expanding its portfolio of outsourcing solutions the following year. Today, we provide multichannel processes for businesses of every industry, size, and location. Our offices are located in Makati and Davao, Philippines; Taipei, Taiwan; Xiamen, China; and Las Vegas, Nevada, USA. We are committed to helping businesses across industries scale their customer support, back office, and knowledge process support by delivering 24/7 solutions in over 30 languages.

    Sectors
    • Back Office Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    4/5

    Rank  #230
    • Seat:

      1000-4999
    • DA: Domain Authority

      39
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2006
    • Locations:

      6
  • Your fourth interview this week ghosted. We take that part of hiring off your plate. We recruit and screen full-time staff in the Philippines for the role you need: bookkeepers, support agents, developers, assistants, and more. You interview. You choose. We employ. Your hire works your hours from one of our two Class-A offices in Pampanga, or from home, and we handle payroll, benefits, HR, and IT. 3,000+ hires since 2020. No placement fee.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1771
    • Seat:

      250-499
    • DA: Domain Authority

      24
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2020
    • Locations:

      1
  • Alloyed is a global operations partner that fuses human expertise, AI-enabled automation, and proven process design to help businesses run faster, scale smarter, be more flexible, and perform at a higher level. Built on two decades of delivery experience, Alloyed’s global delivery teams and onshore client leadership are embedded into clients’ operations, bringing governance, real-time reporting, and measured outcomes from day one. Learn more at alloyed.io.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    2.9/5

    Rank  #314
    • Seat:

      1000-4999
    • DA: Domain Authority

      29
    • Revenue:

      -
    • Founded:

      2006
    • Locations:

      3
  • Access Offshoring is a multi awarded partner helping Australian businesses build dedicated offshore teams in the Philippines, with construction at the heart of what we do. We place qualified Filipino professionals across design, estimating, and project delivery: architects, civil designers, draftsmen, modellers, precast detailers, engineers, estimators, quantity surveyors, cost planners, schedulers, document controllers, project administrators, coordinators and controllers, plus construction bookkeepers. We also support legal, franchise, professional services, and administrative, customer service and marketing roles. We began by building our own offshore teams over a decade ago, and saw firsthand how the right people transform a business. Now we do the same for our clients, with no large bonds, no lock-in surprises, and full transparency. We handle recruitment, HR, payroll and compliance, so you focus on growth.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    5/5

    Rank  #1783
    • Seat:

      250-499
    • DA: Domain Authority

      17
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      -
  • CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006. This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support services in a friendly and sophisticated manner. Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and the European Union.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3.2/5

    Rank  #741
    • Seat:

      250-499
    • DA: Domain Authority

      11
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2009
    • Locations:

      4
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