Outsourcing directory

At Intelegencia, we believe in the power of partnership. In a world where businesses span various industries and sizes, we stand as a beacon of support, ready to adapt and innovate alongside you. We're not just a BPO provider; we're your strategic ally, ensuring that every challenge is met with a solution and every opportunity is seized. From bustling startups to seasoned enterprises, our services cater to all, transcending industries and borders. Whether it's administrative support, customer care, or any niche requirement, our team dives deep into understanding your unique needs. We then craft solutions that not only address those needs but also propel you towards unparalleled growth. Our commitment is simple: to provide excellence in every interaction, to be the silent force behind your operations, and to ensure that while you focus on your core business, we handle the complexities behind the scenes. So, no matter the industry, no matter the size, Intelegencia is here, ready to partner with you. Together, let's redefine success and set new benchmarks. Welcome to Intelegencia, where every challenge meets an innovative solution.

BSA Solutions Inc. is your trusted partner, offering talent outsourcing services in the Philippines and Malaysia. Focusing on scaling businesses through strategic talent management, we help you build exceptional offshore teams. As a certified Great Place to Work, we provide access to experienced professionals with diverse skill sets. Our commitment to excellence ensures that you get exceptional results and sustainable growth. With offices in the Philippines (in different provinces - Cebu, Dumaguete, Pampanga) and Malaysia, BSA Solutions Inc. is strategically positioned to meet your outsourcing needs. We offer tailored solutions based on individual business requirements, foster long-lasting partnerships, and go above and beyond to support your success. Visit our website, which showcases case studies of businesses that have achieved remarkable results through our services. These success stories demonstrate BSA Solutions Inc.'s transformative power and invite you to join in that success. By partnering with us, you can unlock your business's full potential, accelerate growth, and access a talented workforce. Our expertise in talent acquisition and retention ensures that you can scale with confidence. To embark on a partnership with us and reshape the future of your business, simply reach out and start the journey towards a legacy of success. BSA Solutions Inc: Your Gateway to Talent Outsourcing Excellence.

Australasian Outsourcing Group is a global outsourcing company dedicated to helping businesses of all sizes enhance operational efficiency and cut costs by matching them with trustworthy, reliable, five-star global talent. We offer a wide range of specialised outsourcing solutions, covering accounting & bookkeeping, customer support, web & graphic design, content creation & copywriting, data management, IT services, digital marketing, data analyst, sales and telemarketing, and more. Our team of professionals combine industry expertise with cutting-edge technology to deliver solutions that exceed our clients' expectations. With a focus on quality, security, and client satisfaction, we are the go-to partner for businesses across diverse sectors. With AOG as your outsourcing partner, you are choosing a reliable ally that will help you unleash your business's full potential while allowing you to focus on your core competencies. Join hands with us, and let's streamline your operations and achieve operational excellence together.

Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.

Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

HOPLA offers innovative and transformed remote staffing & services solutions, created out of the modern needs of startups and fast-growing companies, managed by seasoned professionals with decades of experience. We provide end-to-end recruitment, human resource management, operational support, activity and productivity monitoring and reporting, remote infrastructure, and overall account management support to help you scale your team globally at cost-effective rates.

At yoummday, we believe that first-class customer service is essential for the success of any business. However, traditional contact centres are often inflexible, expensive, and not customer-oriented enough. That's why we decided to revolutionise the contact centre industry with our intelligent technology. Our platform allows companies to manage their contact centers flexibly and cost-effectively, while delivering high-quality customer service. We believe that happy agents deliver the best customer service. That's why we offer our talents a flexible work arrangement and fair pay, for an unprecedented work/life balance. When our talents are happy, our clients' customers are happy. We're committed to providing them with the best possible working conditions because we believe that this is the key to delivering unparalleled CX.

We're not your typical BPO. Boldr is a purpose-driven outsourcing company and the world's largest B Corp-certified BPO and PEO. We have offices in the Philippines, Mexico, Canada, South Africa, and the United States. What makes us different is the fact that we care, we give back, we nurture. First off, we invest in your teams so they can grow with your company and improve long-term results for both parties. Second, we invest our time and a percentage of our revenues back into the communities where we live and work. This way we also focus on making the world a better place. Anywho, enough about us. Let us know how we can help you grow and connect!

The ethos of NeoWork is to usher in the new method of work for the outsourcing industry. We have a startup culture and specialize in partnering with high growth companies and navigating through ambiguity to build SOPs and processes for their operations. NeoWork is small enough to care (our founder knows all of our agents on a personal level), but large enough to scale (robust recruiting and HR infrastructure for rapid account growth). Our culture also revolves around prioritizing mental health for ourselves and our teammates by taking real action with mental health days, fully remote work setups, and resources for personal growth.

One Point One is more than just a service provider. We are a partner in your business success, offering you the best in business process management solutions. We are a publicly listed company, which means we uphold the highest levels of transparency and accountability, so you can trust us with your business needs. We are also certified by ISO 9001:2015, ISO/IES 27001:2013, SOC1 and SOC2, which demonstrate our commitment to quality and security in everything we do. Our clients’ data is always safe with us. We have over 40 unique processes that can help you improve and optimize your business operations. Our team is constantly researching technologies and industry trends such as social media, mobility, automation and IoT, so we can offer you the most innovative solutions. Our team of experts are passionate about delivering excellence and value to our clients. We understand that every client is different, and we customize our solutions to fit your specific needs and goals. We don’t just provide services, we build long-term relationships with our clients and help them achieve their business objectives.

At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.

SLS Solutions a leading call center and manpower solutions firm in Uganda. Our manpower services include specialized executive recruitment and comprehensive HR solutions such as : HR Services Labor Consulting Payroll Management, and Executive Recruitment Services. We cater to both domestic and international clientele providing solutions tailored to meet the needs of small and medium-sized businesses in the region Our services are available in Uganda and across East Africa. We are among the pioneers in BPO services and solutions outsourcing catering for both local and international partners in the region. In 2019, we moved to launch one of the most modern call center facilities in Uganda, to meet the growing market demand for outsourced call center solutions. Today, SLS offers contact center services to customers from across the region and tailor-made BPO solutions globally.

Empowering your success: PCS stands at the forefront of the BPO industry, empowering businesses to thrive in today's competitive business landscape. We seamlessly integrate our expert, dynamic teams to work alongside you to drive results, give you back time and elevate your success. We specialize in providing top-tier business process outsourcing services tailored to meet the unique needs of our clients. With a keen focus on sustainability, we have established ourselves as a trusted partner for companies committed to forging a greener future. We are a New Zealand-based BPO firm with a global reach, boasting offices in both Fiji and New Zealand. Our presence in these locations gives us a unique blend of local expertise and international capabilities. We take pride in offering a comprehensive range of BPO services that encompass sales & marketing, customer journey management, finance, payroll, specialised technical support and back office processing. How we can support your business growth: Save up to 70% One of the top reasons companies turn to outsourcing for their business functions is the cost-effectiveness it offers. With outsourcing, you can slash your expenses by as much as 70% through the efficient solutions provided by PCS. Broaden your workforce horizons: Diversify your workforce by tapping into world-class teams. Make the most of PCS team's talents, skills, and expertise while keeping costs to a minimum. Instant expert teams: Our teams are composed of industry experts and elite professionals who work alongside you, bringing their knowledge and skills to the table. We don't just provide services; we collaborate with you to achieve results. Streamline your focus: With our global team working both remotely and on-site, including in New Zealand and Fiji, we offer a wide range of solutions that can be adapted to your specific location and needs. This flexibility ensures that we can cater to clients worldwide. Optimise your resources: PCS enables you to shed the expenses associated with maintaining an in-house team, from extra office space to additional desks. We handle overhead costs, allowing you to optimize your resources efficiently. Robust Security Measures: We prioritize the security of your data and business operations. Our comprehensive security protocols, including data encryption, access controls, and compliance with industry regulations, ensure the confidentiality and integrity of your information. By maintaining the highest standards of data security, we provide you with peace of mind, knowing that your sensitive data is in safe hands

Remotely Philippines is a full-range professional services firm offering accounting, assurance, advisory, and consultancy to businesses in various fields. Our mission is to be a global outsourcing solution that creates meaningful partnerships with international firms and businesses, supported by competent Filipino talents in providing world-class professional services with the highest degree of integrity and accountability.

Select Voicecom is an Australian and US-owned and managed company. It was founded by experienced business executives who combined their backgrounds in call centre management, information technology, law, sales and marketing to help small and mid-sized businesses be more competitive and profitable by providing them access to high quality offshore contact center services.  

GetCaller’s goal is to empower small to medium-sized companies to afford call center services and admin tasks, leveling out the playing field by bringing smaller enterprises to the same level as the “big guns.” GetCallers is tailored to meet the needs of smaller businesses, with agents ready to assist with cold calling, cloud call centers, live chat support, and virtual assistance - all at unheard-of prices in the BPO market. We serve a broad spectrum of businesses across numerous industries. We have been empowering our clients with qualified agents and sophisticated technology since 2008, sparking a unique synergy responsible for lower costs, higher profit margins, and most importantly, better service that boosts satisfaction and creates long-lasting relationships with customers.

SourceOne is one of the leading outsourcing entities in Sri Lanka which is the BPO brand of JFS Holdings, providing its finest services to its clients and currently standing with a stable client base in both Sri Lanka and overseas. SourceOne offers a wide range of comprehensive outsourcing solutions from Virtual Staffing, to Payroll Outsourcing (PEO), to Employer of Record (EOR), to Business Process Management for SMEs and large corporations worldwide. From its founding in 2014, the team has grown into a strong and competitive player in the outsourcing industry with over 100+ employees and counting. We provide outsourcing options to our clients with the motive of assisting them to achieve their targets successfully in a mutually beneficial way. We mainly emphasize building a sturdy business relationship with corporate entities and providing them with an exceptional experience.

Remotify is an Employer of Record solution that enables freedom, security and flexibility, because we want to make remote outsourcing simply excellent and sustainable for all. Remotify is a scalable, cost-effective remote hiring solution for founders and small to medium businesses globally.

At Accodal, we don't just provide outsourcing solutions; we create partnerships that grow businesses. We started Accodal to do what we enjoy most by partnering with our friends and client firms to help them grow their businesses to the next level. Our team is composed of innovative thinkers, seasoned professionals, and talented individuals who are united by a shared passion: empowering businesses through extraordinary team building.

NICE Global is a full service omnichannel business solutions provider located in Montego Bay, Jamaica. Our turnkey services can improve customer retention, lower overhead costs, provide scalability, and increase revenues. We design highly customized services and solutions for your business which ensure better performance and results. Let our people, our culture, and expertise guide your business to the next level. We believe our client’s success with NICE Global is cultivated and refined based on the implementation of a progressive commitment to culture and environment where our employees can thrive. Simply put, a happy staff equals happy customers for our clients every single time. We have turned this belief from hypothesis into proven fact as our culture first focus has made NICE Global into one of the business solutions provider industry leaders in a short time. See for yourself what makes NICE Global different than the rest.

We are a MULTILINGUAL BPO company highly specialized in : MULTILINGUAL DATA ENTRY MULTILINGUAL DATA PROCESSING MULTILINGUAL DATA ANNOTATION MULTILINGUAL CONTENT MODERATION and MULTILINGUAL CUSTOMER SUPPORT SERVICES (check our videos corporate below) We are ISO 27001 et ISO 9001 and GDPR compliant We primaly master the processes of typing, categorization, annotation, validation, enrichment and moderation of data & contents along with customer service in multi-languages with 4 centers in the world in 3 countries : Bulgaria, Egypt and Madagascar.

RND Softech Private Limited is a leading business process outsourcing organization that commenced its operations in 1999. With presence in 3 countries across 3 continents and a comprehensive range of services across diverse business, we are one of the leading business support systems in the below domains. Revenue Cycle Management (RCM) Services: Documents management, Automated Insurance eligibility verification, Prior authorization, Doctor's office follow-up, Electronic claim submission & Payments posting, Accounts receivables, MCR, CMN follow up, Rejections & Denial management, CPAP compliance, Inbound call assistance for order entry, Re-supply orders, returns, refunds, appointments & patient engagement systems. Contact Centre, Billing & Back Office Staffing Solutions: Book Keeping, Online Inventory reporting for property inspections, Photo Insertion, Document format conversion, After hours answering, helpdesk & Back office support. Business, Legal, Linguistics Transcription Services: Services for Focus groups, Teleseminars, Publishing, Translation, Education & Media domains. Medical Transcription: ISO 9001 certified, experienced 250+ Medical transcriptionists team adhering HIPPA and ISMS guidelines compliance. 99% Transcript accuracy and 95% in turnaround time varying between 4-24 hour TAT with a daily transcribing capacity for 25000 lines/day, predominantly to the American, Canadian, and Australian markets, ranging from single doctor clinics up to large tertiary, specialty hospitals. Information Security & IT Network Management: Workstations, Storage & Server Management, Off-shore IT Infrastructure monitoring, Cyber security programs, Vulnerability Tests (VAPT), BCP/DR Management, IT Audits & Risk assessment and ISO 27001 guidance & Implementation. Software Development & Customized Applications: Customized Web & Mobile Applications, Microservices architecture, Database Management Systems, Machine learning and Automated testing solutions. RND Softech is amongst the first medical transcription company to have ISO certified quality management systems. The company has successfully trained professionals to render quality services to the US, UK, Canada and Australian markets. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs 24/7/365 days.

Remote Philippines is renowned as an outsourcing powerhouse based in the Philippines. With an outstanding track record spanning over half a decade, they have consistently excelled in their mission of delivering top-tier Filipino remote professionals to empower small and medium-sized enterprises. Remote Philippines was initially specializing in outsourcing technical Filipino remote staff providing information technology services. However, as the company grew and evolved over time, they recognized the ever-expanding needs of global businesses. In response, Remote Philippines broadened their horizons, extending their outsourcing services to pool non-technical Filipino remote workers. The strategic expansion of Remote Philippines paves its way to seamlessly help businesses around the world in their success by reducing costs, increasing profit margins, and growing sustainably.

Agility Staffing Services LLC is your partner in profit. As a multidisciplinary professional services firm specializing in outsourced staffing, our core competency of providing efficient, experienced, and cost-effective professional personnel gives our clients the leverage to operate and compete with a significantly lower overhead than using in-country staffing. We power businesses with improved productivity, optimized workflow, and increased profit margins through intelligent solutions to staffing concerns. Working directly with our founders with extensive Philippines-based outsourcing experience, we assure you that your success is our success.