View all BPO Companies


Claim company


nerv (previously ALAN, acquired by Delivery Hero) is a technology company that specializes in automated customer service. We enable businesses to automate interactions at scale, enhancing the customer experience by providing seamless support with AI-powered virtual assistants. Our solutions combine self-service with human and proactive support. As a result, our clients can manage high support volume effortlessly, reduce costs, improve customer satisfaction, and boost sales. Through a consultative methodology, we identify companies’ challenges and the best solution to achieve their goals. Our world-class product suites include help center, conversational AI for banking and e-commerce, and custom-made solutions. With high go-to-market speed and easy integration into existing enterprise systems, nerv’s solutions have been implemented in +30 countries, 3 continents, and 12 different languages.



Public or Private

Sole Proprietorship

Seats or staff







Domain Authority


Site traffic


OA ranking


Glassdoor rating


CrunchBase ranking




Rodrigo Capdevielle, CEO & Co-Founder

Year Founded


Countries of fulfillment




Contact information



Social media


nerv. news, podcast & articles

No news, podcast & articles available for this BPO

nerv. videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.