Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • DME Service Solutions offers a wide range of call center and consulting services. Within a year, DME has implemented 20 different lines of business (and counting) from back office to voice setup supporting both English and Spanish support with 24/7 coverage. This covers from Order fulfillment (Intake Sales and Reorder), Authorization, and Benefit Investigation, to Pharmacy and Prescriber Relations. DME has a well-versed knowledge of healthcare space like Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other complex processes. Our agents are cross-trained to allow our clients to move resources depending on business needs. Our agents have an average of 4-year Healthcare experience before they get hired at DME.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.8/5

    Rank  #629
    • Seat:

      500-999
    • DA: Domain Authority

      8
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2021
    • Locations:

      -
  • Intelassist, founded in 2007, is an offshore support organization based in Manila, Philippines. We are not a traditional outsourcing vendor but instead through close collaboration with our clients, we understand their specific support needs, enabling us to customize our recruitment efforts and identify best in class employees who seamlessly integrate with their teams as remote employees. We offer highly skilled employees to businesses worldwide, specializing in engineering, architecture, finance, customer care, information technology, medical support, data and analytics, and sales & marketing. Our clients have full control over working hours, projects, tasks, and daily activities. This model ensures that our clients benefit from highly skilled employees who understand their business nuances, leading to improved productivity and reduced turnover. Our pricing model is designed to provide you with high-caliber team members, rather than simply offering the lowest cost possible. Our focus is on delivering measurable outcomes aligned with your specific goals and metrics. We have over 1,000 highly skilled team members who are graduates of a U.S. accredited 4-year college, English-speaking, undergo full background checks, and are fully vetted prior to onboarding. Our average team member has been with us for over 5 years, and we invest in our team, paying them above market average attracting top professionals in the industry.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating

    4.2/5

    Rank  #468
    • Seat:

      500-999
    • DA: Domain Authority

      9
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2007
    • Locations:

      5
  • HOPLA offers innovative and transformed remote staffing & services solutions, created out of the modern needs of startups and fast-growing companies, managed by seasoned professionals with decades of experience. We provide end-to-end recruitment, human resource management, operational support, activity and productivity monitoring and reporting, remote infrastructure, and overall account management support to help you scale your team globally at cost-effective rates.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    2.9/5

    Rank  #504
    • Seat:

      250-499
    • DA: Domain Authority

      35
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2016
    • Locations:

      2
  • At Xeynergy, we specialize in providing exceptional staff augmentation solutions tailored to meet the evolving demands of the technology landscape. With a focus on software development and comprehensive support, we are your dedicated partner in optimizing team strength and achieving remarkable results. Our mission is to empower businesses with the finest software developers and support staff, seamlessly integrating them into your projects and operations. With an unwavering commitment to quality and expertise, we bridge the gap between talent and opportunity. Our team of skilled professionals is handpicked to align perfectly with your unique requirements, ensuring that you have access to the right expertise precisely when you need it. We understand the pivotal role that every team member plays in your organization’s success. That’s why we go beyond traditional outsourcing, fostering a collaborative ecosystem where our professionals become an extension of your team. As a reliable partner, we are dedicated to facilitating your growth, innovation, and operational efficiency. Our success lies in helping you achieve yours. Join us in revolutionizing your business’s potential through our tailored staff augmentation services.

    Sectors
    • Customer Service
    • It Services And It Consulting
    • Outsourcing Consultancy
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2022
    • Locations:

      -
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  • flexhive is a subsidiary of Hudson Group, the largest recruitment company in the APAC region. We specialise in placing high-quality talent with various governments in ANZ and some of the largest companies, including Nike, Woolworths, and The University of Queensland. Our focus is on delivering exceptional service and only providing our clients with the top 5% of talent. To achieve this, we have established a rigorous pre-screening process that includes various assessments and one-way video interviews, followed by an interview with one of our experienced consultants. Our commitment to quality and our proven track record of success make us a trusted partner for companies looking for remote talent that can deliver results

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #1755
    • Seat:

      50-99
    • DA: Domain Authority

      56
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2006
    • Locations:

      2
  • Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential. TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment. TDCX employs more than 17,800 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    4.1/5

    Rank  #18
    • Seat:

      10000+
    • DA: Domain Authority

      37
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      1995
    • Locations:

      6
  • Maximising Revenue. Minimising Hassle. We take care of your Revenue Cycle Management, Business Analytics & Price Transparency, you focus on your patients!

    Sectors
    • It Services And It Consulting
    • Output Based
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      1,00,000
    • Founded:

      2022
    • Locations:

      -
  • Founded in 2014, Deployed is an established BPO firm helping businesses expand and thrive in today’s competitive market. We're an international business with our headquarters in Metro Manila and offices in Auckland and Perth. Our team is a dedicated group of recruitment, business and technology experts and together, we help businesses develop stronger teams for faster growth. Our rapidly growing clientele spans a wide range of globally-minded companies – from young start-ups to large, established corporations building an entire remote team. We pride ourselves on our ability to recruit quality candidates across a spectrum of professions and industries including: IT Accounting Payroll Business Customer Service Software Development HR Graphic Design Engineering Website Development Digital Marketing Legal Data Entry Admin Bookkeeping Admin Support Live Chat Email Marketing Social Media

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    3.7/5

    Rank  #814
    • Seat:

      100-249
    • DA: Domain Authority

      26
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2015
    • Locations:

      1
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  • To respond quickly to changing market trends and ever-increasing customer demands. Brobizco LLC now offers the newest arm of our organization BBC Global Services. BBC Global Services is a Business Process Outsourcing Service Provider (BPO) that offers a comprehensive range of outsourcing services. BBC Global provides high-quality customer satisfaction for your brand and delivers on-demand flexible capability to meet the demands of your customers while lowering operational costs and maintaining the highest levels of information and data security.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1129
    • Seat:

      1-49
    • DA: Domain Authority

      22
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      2
  • Nector BPO is well organized ISO certified company in Business process outsourcing. In modern world communication plays an important role for every business we cater need of small business to large enterprise for customer care , sales , support , Lead generation & various day to day contact center services which help in sales growth , customer retention & Customer satisfaction. our management team are visionary's who have 18 + years of experience and carry rich business value works

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      500000 USD
    • Founded:

      2021
    • Locations:

      -
  • Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines. Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power. We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations. We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #1385
    • Seat:

      250-499
    • DA: Domain Authority

      32
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2011
    • Locations:

      1
  • The ethos of NeoWork is to usher in the new method of work for the outsourcing industry. We have a startup culture and specialize in partnering with high growth companies and navigating through ambiguity to build SOPs and processes for their operations. NeoWork is small enough to care (our founder knows all of our agents on a personal level), but large enough to scale (robust recruiting and HR infrastructure for rapid account growth). Our culture also revolves around prioritizing mental health for ourselves and our teammates by taking real action with mental health days, fully remote work setups, and resources for personal growth.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    Glassdoor rating
    -
    Rank  #1849
    • Seat:

      100-249
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • Intelliworx Ph is a start-up BPO company that specializes in virtual assistant services and offers business solutions such as customer service, administrative support, digital marketing, copywriting, graphic design, video editing and many more. We help businesses streamline their operations through effective action plans and reliable services.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.6/5

    Rank  #1926
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com

    Sectors
    • Admin Support
    • Customer Service
    • Output Based
    Glassdoor rating

    3.4/5

    Rank  #472
    • Seat:

      1-49
    • DA: Domain Authority

      21
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      1974
    • Locations:

      13
  • Who are we at SiBS? Simple. We exist to serve YOU. The goals, structure, and offered services of SiBS were created in response to your business’ BPO needs. And they continue to revolve around those needs and grow and innovate in response to them each and every day.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1286
    • Seat:

      250-499
    • DA: Domain Authority

      9
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2011
    • Locations:

      1
  • The Back Room increases your business capacity by outsourcing accounting, admin, legal, sales and marketing professionals. We bring on skilled, qualified staff who will help you grow your business. Our proven approach is a smart way for firms looking for that extra edge to access professional workforce support.

    Sectors
    • Specialized Bpo Vertical
    Glassdoor rating

    4.8/5

    Rank  #560
    • Seat:

      1-49
    • DA: Domain Authority

      21
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      5
  • Formed in 2005, Six Eleven Global Teleservices is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 3000 competent employees, all strategically placed within the well-developed techno hubs in the Southern Philippines, Davao City, and General Santos City, we are a BPO company built ready to handle dynamic clients around the globe. Six Eleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Six Eleven provides quality service the first time, every time.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #335
    • Seat:

      500-999
    • DA: Domain Authority

      29
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2006
    • Locations:

      1
  • Sectors
    • Finance Accounting
    Glassdoor rating
    -
    Rank  #1722
    • Seat:

      1-49
    • DA: Domain Authority

      16
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2013
    • Locations:

      1
  • From Switzerland to the Philippines. Arcanys is a Swiss software development outsourcing firm in the Philippines. Founded in Cebu City in 2010 by a team of serial entrepreneurs, and benefiting from the extraordinary skills of Filipino tech professionals, our company focuses on bringing businesses closer to users. Arcanys helps technology teams to start, experiment, evolve and scale by hiring and training the best software developers in the Philippines. Arcanys specializes in developing high-quality software for startups and established businesses, with a keen focus on innovation. Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs. Through our investment initiative Arcanys Ventures: Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs.. Technology: a longstanding entrepreneurial love affair. Born and raised in Switzerland, both Alan and Fred fell in love with technology long before the Internet became mainstream and have spent their entire career in mostly e-commerce and software projects. Leaving the comfort of Switzerland for Spain in 2001, Alan co-founded and ran an online video game startup, which later expanded to Hong Kong in 2003. It grew to have 350 customer service and software development staff, one million customers in a year, $90 million in revenue, and which received over $80 million of VC investments. In 2009, Fred joined Alan on his second venture in Hong Kong after having spent many years working in merger, acquisition and reorganization projects for top financial organization in Switzerland. Before then, he also monitored outsourcing suppliers as a corporate buyer and became the youngest IT board member of a listed company at age 25. Alan and Fred moved their second venture to the Philippines. And in 2010, the perfect marriage of entrepreneurial experience and passion for tech led to the creation of Arcanys.

    Sectors
    • Customer Service
    • Software Application Development
    Glassdoor rating

    4.7/5

    Rank  #331
    • Seat:

      250-499
    • DA: Domain Authority

      32
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
  • Unient enables organisations to function onshore and offshore as one enterprise. For over a decade, Entrinsic Technology built a name for itself in the Australian logistics industry as a trusted outsourced provider of scalable teams of specialists and custom software solutions. As Unient, we stay true to our organisational DNA of providing value-driven and exceptional and sustainable offshoring services to our clients. We are committed to establishing long-term and collaborative business partnerships. Your success is our success. Our team of experts works closely with our partners to execute and achieve our desired outcomes. With fully-flexible engagement models and tailor-made solutions, Unient is the perfect fit for all your offshoring needs.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2014
    • Locations:

      -
  • MVP is one of the premier offshoring companies in the Philippines that connects global businesses with offshore professionals from the Philippines. With over 500 offshore staff and 60+ global clients, MVP provides the best offshoring solutions to every business challenge of our clients. Over the years we've proven to help our clients grow their businesses by providing high-caliber professionals with industry knowledge and excellent skills. Our MVP team communicates with our clients and guides them every step of the way throughout their offshoring journey. The MVP experience we give our clients has allowed us to build long-lasting partnerships together with their offshore MVPs. MVP can scale your organization quickly & cost-effectively with a dedicated offshore professional. Message our Country Manager, Neil Costelloe, to know more about offshoring!

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #833
    • Seat:

      250-499
    • DA: Domain Authority

      15
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • Sourcefit is a Business Process Outsourcing company based in Manila, Philippines focused on providing Custom Offshore Staffing Solutions.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3.8/5

    Rank  #131
    • Seat:

      1000-4999
    • DA: Domain Authority

      30
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2006
    • Locations:

      5
  • Omada One is a premium offshore BPO recruitment and staffing outsourcing solution provider. AUSTRALIA - NEW ZEALAND - USA - CANADA - PHILIPPINES As the business landscape evolves rapidly, it's imperative that your workforce adapts as well. Outsourcing is no longer exclusive to large corporations; small and medium-sized disruptive startups can also harness its benefits, enjoying cost savings and operational efficiencies. At Omada One, we drive performance, execution, and outcomes while reducing monthly labor costs by an impressive 42%-62%.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2596
    • Seat:

      1-49
    • DA: Domain Authority

      6
    • Revenue:

      Unknown
    • Founded:

      2021
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating

    3.7/5

    Rank  #1247
    • Seat:

      1-49
    • DA: Domain Authority

      3
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      1
  • MultiplyMii is a market leader in remote staffing. We have a proven record of success in helping businesses from around the globe build their own productive and cost-efficient Filipino teams. MultiplyMii moves past the traditional Virtual Assistant model by attracting the top 5% of the Filipino talent pool. MultiplyMii acts as a dedicated HR & Recruitment arm, helping businesses attract, retain, and upskill their coveted A+ specialists.

    Sectors
    • Admin Support
    • Digital Content Marketing
    • Finance Accounting
    • See all
    Glassdoor rating

    4.9/5

    Rank  #377
    • Seat:

      250-499
    • DA: Domain Authority

      26
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2019
    • Locations:

      1
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