Corpshore Solutions

Corpshore Solutions is a global Business Process Outsourcing (BPO), IT Outsourcing (ITO), and AI-enabled Managed Services provider headquartered in Toronto, Canada, with delivery hubs and subsidiary operations across the Dominican Republic, Colombia, Mexico, South Africa, Ghana, Poland, Uzbekistan, and the Philippines, as well as satellite support teams throughout LATAM, the Caribbean, Europe, North Africa, and Asia.

The company delivers scalable, multilingual, and tech-augmented outsourcing solutions ranging from traditional call center support to advanced analytics, AI process automation, and managed IT services. Corpshore Solutions serves SMBs, mid-market firms, enterprises, government organizations, and multinational corporations, enabling them to reduce operating costs, accelerate growth, and modernize their business processes through a blend of human expertise, automation, and artificial intelligence.

With a mission to drive efficiency, elevate CX, and unlock global talent, Corpshore Solutions supports clients across telecom, healthcare, fintech, education, travel, banking, retail, logistics, cybersecurity, SaaS, government, and professional services sectors.

Corpshore Solutions leverages a hybrid delivery model that combines offshoring, nearshoring, onshoring, and remote distributed teams. The company emphasizes regulatory compliance, data privacy, and operational resilience, integrating AI, RPA, and business intelligence into its outsourcing programs.

Core strengths include:

• AI-augmented operations and automation-first outsourcing
  
• Enterprise-grade compliance (GDPR, HIPAA, PIPEDA, SOC 2 partner alignment, PCI for applicable workflows)
  
• 24/7/365 multilingual support across English, Spanish, French, Portuguese, Arabic and more
  
• Global workforce scalability, from pilot teams to multi-hundred and multi-thousand-seat programs
  
• Omnichannel CX orchestration (chat, voice, email, social, SMS, ticketing, WhatsApp, and in-app support)

Customer Experience & Contact Center Outsourcing

• Customer support (inbound/outbound)
  
• Technical support (Tier 1–3)
  
• Helpdesk support
  
• Omni-channel contact center operations
  
• Complaints handling, escalations & retention
  
• Appointment setting, outbound sales, and telemarketing
  
• Collections & revenue cycle support
  

Back Office & KPO Services

• Data entry & data management
  
• Research process outsourcing (RPO)
  
• Knowledge process outsourcing (KPO)
  
• Document processing, claims processing & adjudication
  
• Virtual assistants & administrative support
  
• Content moderation and catalog management
  

IT Outsourcing & Digital Services

• Managed IT services
  
• QA testing & UAT support
  
• Software development & DevOps support
  
• IT helpdesk outsourcing
  
• Cybersecurity support (L1 monitoring)
  

AI, Automation & Analytics

• Robotic Process Automation (RPA)
  
• AI chatbot deployment & conversational AI
  
• Workflow automation
  
• Machine learning support
  
• Analytics, reporting, and business intelligence
  
• AI-assisted workforce augmentation
  

Specialized Industry Outsourcing

• Exam proctoring & test administration
  
• Medical records retrieval support
  
• Healthcare support & medical billing assistance
  
• Logistics support & dispatching
  
• Travel, airline & hospitality support
• Financial processing and fintech outsourcing

Corpshore Solutions’ pricing

Corpshore Solutions offers flexible, transparent outsourcing models tailored by region, skill level, language, and complexity. Engagements may be per-FTE, per-hour, per-transaction, or outcome-based, ensuring predictable budgets while maintaining strong SLAs and KPIs.

Corpshore positions itself as a next-generation outsourcing partner, combining:

The company’s philosophy focuses on innovation, outcome-based delivery, and continuous process optimization, not just labor outsourcing.

Frank B. Prempeh II (Founder & CEO)

A global business strategist and BPO industry leader, Frank B. Prempeh is the CEO of Corpshore Solutions and founder of several ventures across AI, outsourcing, sports analytics, and automation. He is known for his work in AI-integrated outsourcing models, operational scalability, and international expansion strategies.

Corpshore is a global outsourcing provider focused on customer experience, IT, automation, and multilingual service delivery. Prospective clients may compare Corpshore to other enterprise CX and IT outsourcing firms in North America, LATAM, Eastern Europe, Africa, and APAC. Review requests and testimonials are available upon engagement, with formal client case studies provided under NDA where required.

Corpshore Solutions’s main headquarters is located in:

130 King Street West, M5X 2A2, Toronto, Ontario

Further, you may virtually reach out the company through the following contact information:

Website https://www.corpshore.solutions

LinkedIn http://www.linkedin.com/company/corpshore-solutions

Facebook https://www.facebook.com/corpshore

In addition, you may email them at info@corpshore.solutions or call +1 866-531-5727.

https://www.crunchbase.com/organization/corpshore-solutions