Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Insurance Support Services International Corporation (ISSI Corp) is a specialized business process solutions company that strives to provide the global insurance industry with strong support, stability and long-term peace of mind. Founded in 2010, ISSI Corp is a Manila-based company with over a decade of experience in supporting insurers with Contact Center Solutions, Back-office Support and Sales & Marketing. Among our core strengths and capabilities are our adaptability and network, which allow us to perform classical outsourcing services that could evolve into joint ventures. Our BPO operations serve US insurers (800+ FTEs) and US and Australian pet health insurers through our joint venture PetSure Services Inc. (450 FTEs).

    Sectors
    • Customer Service
    • Full Service Bpo
    • Specialized Bpo Vertical
    Glassdoor rating

    4.1/5

    Rank  #1346
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2009
    • Locations:

      2
  • We are Acelerar, an India-based BPO service provider, internationally acclaimed for providing efficient outsourcing and offshoring business solutions. It's been over a decade since we began our journey and have been on an evolutionary course of delivering customized ROI centric solutions to clients worldwide. We have a pool of 100+ professionals with incredible experience and expertise to support almost all major and minor business requirements with high precision and scaleability.

    Sectors
    -
    Glassdoor rating

    4.7/5

    Rank  #520
    • Seat:

      100-249
    • DA: Domain Authority

      33
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      4
  • Sectors
    • Business Compliance
    • Full Service Bpo
    • It Services And It Consulting
    • See all
    Glassdoor rating

    3.4/5

    Rank  #1127
    • Seat:

      100-249
    • DA: Domain Authority

      5
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      1987
    • Locations:

      2
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2017
    • Locations:

      -
  • Get a free independent quote from verified outsourcing suppliers

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  • Wing Assistant is a product-driven managed B2B marketplace matching entrepreneurs and business teams with top-notch remote talent to make delegating recurring work efficient, easy, and secure. Wing Assistant is a managed platform connecting executives with vetted remote talent, freeing up their time for strategic, high-level work. Their assistants take over necessary yet tedious tasks in e-commerce, marketing, sales, real estate, and more. This eliminates a number of employer pain points like paying overhead and hiring for vacancies. You can even automate entire business workflows, without any coding, and with real humans to do the work!

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Build Operate Transfer
    • See all
    Glassdoor rating

    4.1/5

    Rank  #287
    • Seat:

      100-249
    • DA: Domain Authority

      38
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2020
    • Locations:

      1
  • An end-to-end platform built for “Global Employee Management System” Linx is the only solution that integrates with your ”HCM and Financial systems” and gives you full visibility into your global workforce.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Hello! We are iQor For our clients, customers, employees, and communities where we work and live, iQor creates meaningful connections by employing people with heart and technology with purpose. Our partners entrust us with their most precious relationships and look for us to share the same passion and enthusiasm for the brand as they do. This is the best part of our job. While we have our own culture and identity, we welcome our partners' cultures into our lives and share the same experiences to ensure the promise and quality they have come to expect from iQor are present within each interaction. At iQor, our culture starts with making people smile. Nurturing: We are focused on the employee experience and provide our team members a path forward to help them achieve their dreams. Our Virtual iQor University provides team members access to help them learn and grow. Formal and rigorous programs like our Scholars program offer a challenging and rewarding path to management. We work hard to provide each team member the right mentorship and support structure to guide and support them on their journey. Motivating: We know that employees are investing their time with us. We take this to heart and ensure that we create the right environment and tools to help energize and motivate our amazing employees. We built iQor Recognize to provide a virtual platform to recognize accomplishments but never miss a milestone and say thank you. Transparent: Every corner of iQor is focused on you. One of the more unique aspects of iQor is a real-time performance dashboard that each senior leadership team member has on desktop and mobile. No matter where they are, they can drill down into programs and see what is happening. Visibility into the business is not a secret. Our leadership team makes it a point of staying connected to you. We are open, honest, celebrate our successes, and address opportunities head-on, together as one team. Curious: A large number of our employees were born with a phone, app, or in the cloud. Times have changed, and so have we. Our focus is on keeping you ahead of what is next. Our digital CX services deliver amazing employee and customer experiences, discover new ways to enhance the customer journey and deliver on customer preferences for how they choose to interact and support your brand. Partners find our inquisitive nature helpful and thought-provoking in pursuit of their business goals.

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.4/5

    Rank  #36
    • Seat:

      10000+
    • DA: Domain Authority

      45
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      1957
    • Locations:

      81
  • We help businesses of all sizes build and scale their teams remotely. Whether you need one seat or 1000, we’re here to help. Putting your business in our hands promises world-class expertise that drives your business growth and productivity, all for a fraction of the cost.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #699
    • Seat:

      250-499
    • DA: Domain Authority

      18
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      1
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  • We are driven to help our clients become unstoppable. Using global talent and proprietary tech we disrupt the corporate world with creative solutions. Our offices around the world work hands-on with each organization as we transform one company at time.

    Sectors
    -
    Glassdoor rating

    3.5/5

    Rank  #1327
    • Seat:

      500-999
    • DA: Domain Authority

      2
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      1
  • V3 Outsourcing Solutions is an ISO 9001, 27001 & 27701 certified by British Standards Institution (BSI) multinational BPO owned by Mr. Pankaj Pandey. The company is headquartered in Kolkata, India with presence in Australia, UK and USA. We have been actively involved in customer service, telesales, lead generation, support services, data entry, helpdesk, etc. We offer dedicated staff to multiple global clients saving them over 60% of their local cost on manpower and other operational services.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Business Compliance
    • See all
    Glassdoor rating

    5.0/5

    Rank  #992
    • Seat:

      500-999
    • DA: Domain Authority

      5
    • Revenue:

      $10 mil. - $20 mil.
    • Founded:

      2005
    • Locations:

      3
  • PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues that were always recurring. We knew the concept of outsourcing could be a huge benefit for a client, and that there had to be a better way of doing so, so we set out to make these changes.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    4.3/5

    Rank  #545
    • Seat:

      500-999
    • DA: Domain Authority

      17
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2011
    • Locations:

      3
  • NICE Global is a full service omnichannel business solutions provider located in Montego Bay, Jamaica. Our turnkey services can improve customer retention, lower overhead costs, provide scalability, and increase revenues. We design highly customized services and solutions for your business which ensure better performance and results. Let our people, our culture, and expertise guide your business to the next level. We believe our client’s success with NICE Global is cultivated and refined based on the implementation of a progressive commitment to culture and environment where our employees can thrive. Simply put, a happy staff equals happy customers for our clients every single time. We have turned this belief from hypothesis into proven fact as our culture first focus has made NICE Global into one of the business solutions provider industry leaders in a short time. See for yourself what makes NICE Global different than the rest.

    Sectors
    -
    Glassdoor rating

    1.5/5

    Rank  #1371
    • Seat:

      100-249
    • DA: Domain Authority

      9
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2013
    • Locations:

      2
  • Our focus is squarely on the success of both client and VA. For us, it is important to see each client achieve success with offshore outsourcing and to completely simplify the whole process. It is also important for us to see each of our VAs achieve career and personal success with our clients. This two-fold mission is what drives our company culture, not the number of people on our payroll! Our model ensures that both clients and VAs are surrounded by the ecosystem that is The Virtual Hub. From our client onboarding and support programs to the VA help desk, Success Coach Program, and collaborative culture, we aim to be the ‘one-stop shop’ that truly simplifies the offshore outsourcing experience for both clients and VAs.

    Sectors
    -
    Glassdoor rating

    4.4/5

    Rank  #483
    • Seat:

      250-499
    • DA: Domain Authority

      36
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating

    3.9/5

    Rank  #276
    • Seat:

      250-499
    • DA: Domain Authority

      25
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2005
    • Locations:

      6
  • Empowering your success: PCS stands at the forefront of the BPO industry, empowering businesses to thrive in today's competitive business landscape. We seamlessly integrate our expert, dynamic teams to work alongside you to drive results, give you back time and elevate your success. We specialize in providing top-tier business process outsourcing services tailored to meet the unique needs of our clients. With a keen focus on sustainability, we have established ourselves as a trusted partner for companies committed to forging a greener future. We are a New Zealand-based BPO firm with a global reach, boasting offices in both Fiji and New Zealand. Our presence in these locations gives us a unique blend of local expertise and international capabilities. We take pride in offering a comprehensive range of BPO services that encompass sales & marketing, customer journey management, finance, payroll, specialised technical support and back office processing. How we can support your business growth: Save up to 70% One of the top reasons companies turn to outsourcing for their business functions is the cost-effectiveness it offers. With outsourcing, you can slash your expenses by as much as 70% through the efficient solutions provided by PCS. Broaden your workforce horizons: Diversify your workforce by tapping into world-class teams. Make the most of PCS team's talents, skills, and expertise while keeping costs to a minimum. Instant expert teams: Our teams are composed of industry experts and elite professionals who work alongside you, bringing their knowledge and skills to the table. We don't just provide services; we collaborate with you to achieve results. Streamline your focus: With our global team working both remotely and on-site, including in New Zealand and Fiji, we offer a wide range of solutions that can be adapted to your specific location and needs. This flexibility ensures that we can cater to clients worldwide. Optimise your resources: PCS enables you to shed the expenses associated with maintaining an in-house team, from extra office space to additional desks. We handle overhead costs, allowing you to optimize your resources efficiently. Robust Security Measures: We prioritize the security of your data and business operations. Our comprehensive security protocols, including data encryption, access controls, and compliance with industry regulations, ensure the confidentiality and integrity of your information. By maintaining the highest standards of data security, we provide you with peace of mind, knowing that your sensitive data is in safe hands

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2192
    • Seat:

      100-249
    • DA: Domain Authority

      3
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • For more than a decade, the IdeasUnlimited team has helped hundreds of clients build better businesses by providing the highest quality support services. Experience enterprise level services at affordable pricing!

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.8/5

    Rank  #572
    • Seat:

      100-249
    • DA: Domain Authority

      24
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      10
  • SalesNash is a B2B lead generation agency that is headquartered in Ottawa, Canada with a growing global presence. As a leading multinational company, we specialize in providing comprehensive services, including prospecting, appointment setting, recruiting, sales development, and inbound marketing. If you are looking for new business opportunities, gaining talented people, or executive-level appointments, SalesNash is your trusted partner in achieving success on a global scale.

    Sectors
    • Agency Contract Partner
    • Digital Content Marketing
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      2000000
    • Founded:

      2018
    • Locations:

      -
  • RND Softech Private Limited is a leading business process outsourcing organization that commenced its operations in 1999. With presence in 3 countries across 3 continents and a comprehensive range of services across diverse business, we are one of the leading business support systems in the below domains. Revenue Cycle Management (RCM) Services: Documents management, Automated Insurance eligibility verification, Prior authorization, Doctor's office follow-up, Electronic claim submission & Payments posting, Accounts receivables, MCR, CMN follow up, Rejections & Denial management, CPAP compliance, Inbound call assistance for order entry, Re-supply orders, returns, refunds, appointments & patient engagement systems. Contact Centre, Billing & Back Office Staffing Solutions: Book Keeping, Online Inventory reporting for property inspections, Photo Insertion, Document format conversion, After hours answering, helpdesk & Back office support. Business, Legal, Linguistics Transcription Services: Services for Focus groups, Teleseminars, Publishing, Translation, Education & Media domains. Medical Transcription: ISO 9001 certified, experienced 250+ Medical transcriptionists team adhering HIPPA and ISMS guidelines compliance. 99% Transcript accuracy and 95% in turnaround time varying between 4-24 hour TAT with a daily transcribing capacity for 25000 lines/day, predominantly to the American, Canadian, and Australian markets, ranging from single doctor clinics up to large tertiary, specialty hospitals. Information Security & IT Network Management: Workstations, Storage & Server Management, Off-shore IT Infrastructure monitoring, Cyber security programs, Vulnerability Tests (VAPT), BCP/DR Management, IT Audits & Risk assessment and ISO 27001 guidance & Implementation. Software Development & Customized Applications: Customized Web & Mobile Applications, Microservices architecture, Database Management Systems, Machine learning and Automated testing solutions. RND Softech is amongst the first medical transcription company to have ISO certified quality management systems. The company has successfully trained professionals to render quality services to the US, UK, Canada and Australian markets. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs 24/7/365 days.

    Sectors
    • Full Service Bpo
    • It Services And It Consulting
    • Software Application Development
    • See all
    Glassdoor rating

    3.9/5

    Rank  #330
    • Seat:

      250-499
    • DA: Domain Authority

      26
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1998
    • Locations:

      3
  • APEX Outsourcing specializes in Positive Outsourcing, delivering effective solutions for start-ups and businesses of all sizes. By streamlining processes, it not only saves on costs and time but also minimizes employee overhead, fostering operational efficiency and growth. The company is committed to providing superior services that enable its clients to focus on their core competencies, reduce operational costs, and drive sustainable growth. APEX Outsourcing aspires to be the trusted partner that transforms challenges into opportunities, creating a brighter future for its clients, employees, and communities.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2847
    • Seat:

      1-49
    • DA: Domain Authority

      -
    • Revenue:

      Unknown
    • Founded:

      -
    • Locations:

      -
  • 20four7VA is a trusted remote hiring company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of 750+ offshore contract talent. Talk to us about your virtual staffing needs today.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.9/5

    Rank  #352
    • Seat:

      50-99
    • DA: Domain Authority

      59
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
  • Simply Contact is Outsourcing Contact Center working with clients all over the world. We provide : - Customer Care - Inbound&Outbound Sales - Back Office Support - Technical Support - Surveys&Questionnaries Services - Ordering Service Simply Contact has an expertise in Telecommunications, Aviation &Travel, Finance & Banking, eCommerce & Retail Industries. 500 agents provide contact center services for the leading Ukrainian and international companies on different languges 24/7/365. Our main goal is achieving our clients'​ targets and keeping the projects healthy.

    Sectors
    • Agency Contract Partner
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    4.2/5

    Rank  #369
    • Seat:

      250-499
    • DA: Domain Authority

      23
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2015
    • Locations:

      2
  • ConnectOS is a leading global offshoring partner. We help large enterprises and small businesses boost productivity and reduce resourcing costs by up to 70%. We do offshoring differently. Our Integrated Resourcing solutions flex with your business: adjust resourcing levels at short notice, any time. No lock-in contracts, no fixed charges, no hidden fees. ConnectOS is a top-rated employer of choice and the industry leader in IT and workplace security, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories. Our team are experts in developing offshore strategies that streamline operations and augment current capability. We’ll provide you with cost-benefit analysis, budget projections and transition plans, so you can make the right decision for your business. ConnectOS creates individual job descriptions for every role, in partnership with you. We recruit from our extensive talent pool against stringent sourcing criteria, shortlisting exceptional candidates. You make the final decision on your new hire. We’ll hand-select the right skills and experience for your business, and integrate employees as a seamless extension of your core team. Your offshore employees are aligned to your brand values and work directly for you. You manage your employees’ day-to-day work, and we take care of the rest: onboarding, HR, legal, facilities, technology, IT security and compliance. Our simple pricing structure is transparent and 100% all-inclusive, including: salaries, taxes, benefits and all support costs.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.6/5

    Rank  #597
    • Seat:

      1-49
    • DA: Domain Authority

      17
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      4
  • Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.0/5

    Rank  #614
    • Seat:

      1-49
    • DA: Domain Authority

      27
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Ignition CX offers outstanding sales acquisition and support, customer experience management and omnichannel engagement to clients around the world from our operations in Africa, the US and the UK. In addition to these CX services, Ignition CX offers engagement and performance marketing management, as well as AI platforms and value-added service products. We use the power of technology, data and people to drive results, increase ROI and lower costs while connecting brands and customers with more accuracy and more meaningfully than ever before.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2538
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2002
    • Locations:

      1
  • Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and over 1,000 staff dedicated to over 250 international clients, Outsourced specializes in providing professionals of the highest standards who continue to exceed our client’s expectations We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

    Sectors
    -
    Glassdoor rating

    4.6/5

    Rank  #141
    • Seat:

      1000-4999
    • DA: Domain Authority

      31
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2012
    • Locations:

      2
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