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8×8

About

8×8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8×8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.

8×8 company structure

Information Technology & Services

Sample highlight service offering of 8×8

VoIP business phone service, hosted VoIP, Small business phone systems, web conferencing, hosted PBX, virtual contact center, virtual call center, hosted call center, enterprise global communications, business phone systems, unified communications, team collaboration, Enterprise Engagement Management, customer experience, employee experience, video conferencing, contact center, and voip

Headquarters

-

Public or Private

Public

Seats or staff

1,001-5,000

Revenue

$100 to $500 million (USD)

Industries

-

Highlights

Alexa ranking

19,432

Domain Authority

78

Site traffic

93,044

OA ranking

-

Glassdoor rating

4.3

CrunchBase ranking

-

Details

Executive

Grace Dela Merced, President and CEO

Year Founded

-

Countries of fulfillment

-

Sectors

-

Contact information

1-888-670-1446

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https://www.8x8.com/

Social media

About 8×8: Review and comparison

8×8 is trusted by over 2 million business users and they pride themselves in creating unified customer and employee experiences. They allow workforces worldwide to connect individuals and teams to collaborate faster, work smarter, and build strong management and investor relations.

They offer services via a singular, straightforward platform that contains voice, video, and chat capabilities. 8×8’s goal is to build confidence in every employee’s performance and make every customer experience satisfactory while helping businesses run smoothly. They offer many services, varying from contact centers to business phones to video meetings to embeddable communications and team chat.

8×8 Outsourcing

8×8’s global headquarters is located in California, USA, and can be contacted via phone, sales chat, online form, and online support. They have various office locations worldwide, but their main office phone number is 1-866-640-7754.

They take accountability, security, and reliability seriously which gives business owners peace of mind. 8×8 is available 24/7 for technical support, and making your company successful in the long term is their highest priority.  

8×8’s BPO services and pricings

8×8’s services are broad, but their main function is providing capabilities and tools for your business to be successful. In other words, they offer services that help transform organizations into having knowledgeable and quick expertise. They tailor each interaction between employee and customer, creating unique and accessible experiences for everyone on any device.

8×8 excels in communications with a united administration that configures, manages, and monitors every capability. These cross-platform insights and analytics occur in real-time and are recorded for your reference. They use high-tech, AI-power and are reliable global vendors for communication.

They offer solutions by need or by industry on their website. For example, business continuity planning, customer experience enhancement, decision-making, education, healthcare, financial services, and retail.

8×8’s pricing

  • Small business phone system: $15/month, with one free trial month. This basic plan features voice, video, and messaging in one app with unlimited calling in the US and Canada.
  • All-in-one voice, video, and chat: $24/month with unlimited voice calling in 14 countries and audio/video conferencing, SMS, MMS, and team chat included as well.
  • Advanced call handling and analytics: $44/month with unlimited voice calling to 48 countries with quality reporting, supervisor analytics, and more.

If you wish to add a contact center, the plans cost additional money. Each plan varies from $95/month to $105/month for basic services such as collaboration and digital interactions to $133/month for auto-dialing, quality management, and analytics.

How 8×8 outshines its competition

8×8 is secure and compliant with reliable, worldwide services that provide insight into your business operations. They aim to transform the future of communication and be more connected in a hassle-free environment. Their employees are productive, insightful, and dedicated no matter where they’re working. 

Key executives

David Sipes

Sipes has been the Chief Executive Officer (CEO) at 8×8 since Dec. 2020. He has a Master’s Degree in marketing and finance from Northwestern University, with a Bachelor’s in business administration from the University of California. 

8×8 reviews and comparisons

8×8 sees collaboration as one of the key pillars to successful businesses. With 1000-5000 employees and approximately $100-$500 million in revenue, working with them has a multitude of advantages. 

Reviews state that the pay is above average and 8×8 has good leadership. They rank 4.2 stars on Glassdoor; 83% would recommend working there to a friend, and 94% approve of the CEO.

8×8’s contact information

8×8’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

References

https://www.glassdoor.com/Overview/Working-at-8×8-EI_IE4045.11,14.htm

https://www.crunchbase.com/organization/8×8-inc

8×8 news, podcast & articles

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8×8 videos & images

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About OA

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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