Imagine how the work of technological advancement can change the processes and operations of businesses today.
With just a simple installation and a few clicks, companies can now launch a software application that can manage to perform specific functions and features.
As an emerging trend, software as a service (saas) is a widely used option for many companies, given its convenience and accessibility.
With the surge of Covid-19 in 2021, different types of saas software become more powerful, user-friendly, and affordable to help companies with budget strains caused by the pandemic.
The aftermath has resulted in the growing demand for saas as part of operating expenditures and capital investment to so many organizations.
What is saas (software as a service)?
Saas has shaped many organizations by providing ways to streamline processes. This software gives access to many companies and allows users to connect and use cloud-based applications over the internet.
The role of saas software is to perform functions related to monitoring task accomplishments, such as emailing, calendar scheduling, and office tools of various types.
It is usually offered in a package solution by a cloud service provider. The system software and application will be installed on the company’s devices, where employees and users can easily connect.
Most businesses consider it a cost-effective solution because of its minimal upfront cost requirement since the organization has a third-party provider. Central infrastructure and equipment are installed at its head office center.
Advantages of saas software in your business
Aside from its accessibility and on-the-go software support services, saas has brought some advantages to businesses, making it a vital element to their progression.
Here are some of its competitive advantages:
Cost-effective software solution
As mentioned earlier, having saas will ensure minimal upfront costs, waiving fees for installation and maintenance required for infrastructures and equipment. Service providers shoulder all of these costs as part of their offer.
Different types of saas software can also save you money because of their ability to easily scale up and down. These will all depend on the requirements and level of your company’s usage.
#3. More manageable workforce
Saas can also help your organization to mobilize your workforce effectively. This also includes those employees working remotely since you can access applications and data online through any mobile and computer devices anywhere.
Navigations are also made easy with security measures, and shedding an extensive effort to find the right provider with the utmost credibility to secure your data is necessary.
8 leading types of saas software for businesses
There are different types of software to avail in the market depending on the nature and requirements of your business. Most of the time, supporting administrative and monitoring functions utilizes the purpose of saas.
However, saas features are not only built for specific functions but to perform other purposes in various types, including the following:
1. Customer relationship management (CRM) software
Customer relationship management (CRM) is a type of saas responsible for managing client data, monitoring customer interactions, collecting business information, and automating sales.
Companies commonly use this to perform comprehensive customer services. CRM organizes customer interventions in a central space, improving business relationships and providing excellent customer experience.
2. Accounting and finance software
Accounting and finance department operations in offices can be very demanding and tedious. It is where the purpose of an accounting application as one of the leading types of saas software takes place.
It helps keep your finances organized and properly managed to ensure sound recording and monitoring of your business transactions.
3. Project management software
Saas is also advantageous in executing successful projects. Since handling projects is crucial and detailed, project management software can be your partner. It helps the project leaders to:
- Manage timelines and schedules of activities
- Allocate resources and correspond requirements to the team based on targets
- Set deadlines using a single application
4. Email marketing software
This type of saas software is one of the most commonly known marketing tools because of its usability in delivering information.
Apart from sending emails, this software optimizes ways of sending messages while automating marketing emails.
5. Human resource management software
Saas software is also relevant in human resource management. It allows the company to manage the needs of its employees in the aspects of recruitment, training, and benefits administration.
Services include leave administration, government benefits, and loan applications. Most human resource management software provides employees access to where they can file and update information in real-time.
6. Communication software
Communication-based saas software like Zoom and Slack became visible to many organizations as they lifted the typical communication strategies. This software makes webinars, online employee training, and reaching more targets possible.
From simple emailing and phone calls, this platform recognizes chat messaging, video, and voice calls as more effective ways to link and communicate with your team and customers.
7. Content Management System (CMS)
With the capability of this type of saas software, businesses can now create, manage and develop online website content or applications with basic technical requirements.
It provides web-based software with a low-code structure where users can create instant websites and applications depending on what services or products they are offering.
8. E-commerce software
In this era, the internet also caters to buying and selling. Saas plays a vital role in ensuring all buyers and sellers can transact and communicate accurately on various platforms.
With saas software applications, sellers can now easily create online stores and transact online payments as part of the main features.
Future of saas in business development
It is inevitable that processes and operations in all forms of businesses require nothing but constant change and development as the generation of technology continuously advances.
As we adapt to these changes, assessing considerations, including costs and usability, is needed. With various types of saas software in the global market, companies can readily adhere to and perform tasks easier and more accurately.
The work of saas in business development is vital, but remember that selecting and finding a credible service provider is a top priority.
Exerting an effort is a must to ensure that your service partner has an excellent record and a high percentage of compliance required in the industry. A credible saas provider will result in a more secure and long-term partnership.