March 2025 outsourcing performance

Outsource Accelerator (OA) saw increased interest and engagement in outsourcing and offshoring services in March, with the website recording 486,105 page views from 162,931 unique visitors. From this traffic, the Source Partner platform generated 833 inquiries across 24 countries and 28 sectors. These inquiries were promptly contacted by OA’s dedicated in-house SDR team, who successfully booked 753 discovery calls on behalf of OA’s BPO partners

Of these inquiries, 798 were quote requests representing 2,785 full-time employees (FTEs) with an estimated outsourcing value of $83,550,000*. This is a 24.55% jump from last month’s staffing request and lifetime value. See all analyses in the Source Partner dashboard.

Over the past 12 months, OA received 12,319 outsourcing inquiries, including 10,717 quote requests. These requests represent a total of 33,293 FTEs with a lifetime outsourcing value of $998,790,000*.

*Conservative client value calculation: Take the lowest end of their role request numbers, multiply by conservative top-line revenue of $1,250/role/month, multiplied by 24 months (conservative team lifetime value & duration).

Key metrics for March 2025

Total outsourcing inquiry value – March 2025

Total outsourcing inquiry value – 12 months

Notable inquiries

In March, Outsource Accelerator averaged nearly 30 inbound outsourcing inquiries per day. Out of the 833 inquiries, 798 were requests for quotations. Here are six notable examples:

Quality analysis

Outsource Accelerator analyzes the data from all inquiries and monitors them for quality. The platform assesses lead quality using a range of validation, quality, and engagement metrics.

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Outsourcing inquiry insights – March 2025

The Source Partner dashboard provides live analysis and deep-dive insight into the traffic and inquiries coming through. Some insights from this month:

Number of roles initially required

Clients typically start with a smaller requirement and then grow the team once they settle the team.

Size of clients’ company

The inbound inquiries come from companies of all sizes – from startups to multi-national enterprise.

Location of clients’ company

The client inquiries come from across the globe – typically from the high-cost English-speaking nations.

Clients’ company sector

The client companies cover almost every sector possible, and the roles they seek are also very varied.

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