Home » Articles » Human resource management and humanizing the remote setup

Human resource management and humanizing the remote setup

Oftentimes, human resource management is overlooked until a problem arises in the workplace.

HR practitioners blend into the background while ensuring that the workplace is running as it should be. They make sure that no one is breaking work rules and that every employee is accounted for.

The human resource department is responsible for the general well-being of each and every employee of the organization. They play a crucial role in humanizing the workplace, especially in these trying times.

What is human resource management?

In the simplest of terms, human resource management is a strategic humanistic approach to meeting the needs of employees and the management. It focuses on employees as part of the company’s assets.

Part of human resource management is ensuring the productivity, development, and well-being of the employees. This includes training, performance evaluation, and benefits and compensation.

What is human resource management?

What does human resource management do?

Generally speaking, HR management oversees all human resource activities and policies in the workplace. In a sense, they make sure that the environment is conducive to working and wholly productive.

Get 3 free quotes 3,000+ BPO SUPPLIERS

In a remote setup, HR management ensures that employees are attending their prescribed working hours even if not in the office. In some cases, HR liaises with team managers for attendance compliance.

Why human resource management is important to a company

Human resource management is important to any organization for three reasons:

  1. They drive productivity
  2. They instill company culture
  3. They preserve best practices

The HR department acts as the powerhouse of a company, ensuring that everyone that works there has a purpose. They ensure that employees are satisfied with their placements and, if not, do the necessary adjustments.

Every workplace that has outstanding employees are backed by good human resource management. If the HR department is fulfilling its role well, the company can benefit from a more effective, productive, and motivated workforce even in the midst of a pandemic.

How human resources maintain workplace etiquette when working remotely 

Even if employees are all working remotely, they are still a part of a company. That being said, remote workers should still perform the tasks in a way that they would perform it in the office.

Communication

Human resource management ensure that remote employees are well-engaged in the workplace. At the same time, they ensure that they don’t use company-provided communication tools to slack off.

There are a lot of remote collaboration apps available in the market nowadays. As remote workers, they are given the opportunity to utilize these as best as they can.

Get the complete toolkit, free

Employees use the apps to maintain social relationships and to deliver messages across in a clear and concise manner.

How human resources maintain workplace etiquette when working remotely 

Productivity

With the sudden change in working environments, getting distracted by things that usually aren’t found in the office is completely normal.

At home, remote employees have chores to do and phones are buzzing with every notification that comes through. At home, they feel comfortable enough to work in front of the TV.

While these aren’t necessarily bad, they can impede one’s workflow’s momentum. A quick 5-minute break could turn into 20 minutes and so on.

An ethical employee prioritizes work first before doing any of the things mentioned above. On the other hand, human resource representatives ensure that employees are productive even when working out of the office by implementing employee monitoring tools.

Teamwork

Teamwork should still be alive even if one’s teammates are miles away from them

In any department, teamwork and communication go hand in hand. Without these two, working on any projects would be troublesome and problematic. A good teammate puts in the best effort they could muster and work with the group.

Human resources make sure that remote employees are comfortable within their respective departments and units.

Attitude

One of the reasons why HR managers interview applicants are to gauge someone’s character and attitude, even with remote hiring. Another way to see if a candidate is a match with the company culture is to let them take a personality test.

It’s important to HR practitioners that employees get acquainted with each other in a friendly and professional manner.

How human resources maintain workplace etiquette when working remotely 

How human resource management works with and for employees

Some people think that the HR department only works for the company and the employer itself. Oftentimes stating that they are putting the employer’s best interests first rather than the employees’.

Those claims are simply not true.

While some policies can be seen as such, one of the main functions of the department is to look after the company’s employees.

 

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.