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Home » Articles » Feb Outsource Report: 1,328 Inquiries, 2,928 Roles Worth $88M, 780K Page Views, 319K Visitors

Feb Outsource Report: 1,328 Inquiries, 2,928 Roles Worth $88M, 780K Page Views, 319K Visitors

February outsourcing performance

Outsource Accelerator (OA) ended the month with exceptionally strong traffic: 779,072 page views (+4.07%) from 318,798 visitors (21.20%) coming from 60 countries, representing 27 sectors. Meanwhile, outsourcing interest remained stable, with the Source Partner platform generating 1,328 inbound inquiries (-12.23%).

Of the 1,328 inquiries, there were 1,080 quotation requests (-13.46%), representing an estimated 2,928* full-time staff with an outsourcing value of $87,840,000*. See all analyses in the Source Partner dashboard.

In the last 12 months, OA generated 19,917 outsourcing inquiries, with a total of 16,522 quotation requests. The annualized quotation inquiries amounted to a total value of $1,620,150,000*, requesting 54,005* full-time roles.

*Conservative client value calculation: take the lowest end of their role request numbers, multiply by conservative top line revenue of $1,250/role/month, multiplied by 24 months (conservative team lifetime value & duration)

Key metrics for February 2024

Key metrics for February 2024

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Key metrics for February 2024

Total outsourcing inquiry value – February 2024

Total outsourcing inquiry value - February 2024

Total outsourcing inquiry value – 12 months

Total outsourcing inquiry value

Notable inquiries

Outsource Accelerator generated a daily average of nearly 46 inbound outsourcing inquiries in February. Of the total 1,328 inquiries,1,080 were quotation requests. Here are six interesting examples:

Quality analysis

Outsource Accelerator analyzes the data from all inquiries monitoring them for quality. The platform assesses lead quality on a range of validation, quality, and engagement metrics.

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OA500 2024: The Global Outsourcing Firm Index

Outsource Accelerator monitors the outsourcing industry and has developed a ranking system for all outsourcing firms globally. Our Research Team has spent the last 12 months collecting the necessary data (measuring over 20 publicly available metadata points), analyzing, and publishing the findings.

The Global Outsourcing Firm (BPO) Index catalogs, analyzes, and compares all known outsourcing firms globally. The index provides a great indicator of a firm’s reputation and prominence.

Read the OA500 methodology white paper here or browse the fully-interactive OA500 directory.


The OA500 2024 is a comprehensive analysis of the $280bn global outsourcing industry. It is the first objective index of the world’s top 500 outsourcing firms and has become a vital metric for the industry.

Outsourcing inquiry insights – February 2024

The Source Partner dashboard provides live analysis and deep-dive insight into the traffic and inquiries coming through. Some insights from this month:

Number of roles initially required

Clients typically start with a smaller requirement and then grow the team once they settle the team

Size of clients' company
Size of clients’ company

The inbound inquiries come from companies of all sizes – from startups to multi-national enterprise

Location of clients’ company

Clients' company sector

Clients’ company sector

The client companies cover almost every sector possible, and the roles they seek are also very varied

Source Partner v3.0 is now live!

The new Source Partner dashboard is now live!  The v3.0 release is a complete rebuild and offers unrivalled tools to help outsourcing firms attract new clients, and make more sales. It offers:

➤ Powerful business intelligence tools to identify outsourcing client prospects.
➤ Get introduced to hot inbound outsourcing inquiries.
➤ Powerful analytics and business intelligence tools to assist the sales process.

Source Partner v3.0 is now live!

The most powerful outsourcing platform

The Source Partner platform is the world’s most powerful outsourcing marketing platform, business intelligence tool, and community. Join us in this journey. Early birds catch the worm!

List or claim your company page today – and get access to the SP dashboard. It’s free.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

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