Employee retention is out, replication is in

Employee retention is out, replication is in

When the business operations are intrinsic to the people performing the operations, it becomes essential to retain talent. This means that any loss in workers an be immensely detrimental to the company.  

However, as the Great Resignation continues and the job market is getting stronger, it is becoming increasingly harder to retain talent in the company. 

The alternative? Christopher White, Managing Partner at electronic company Eques suggests creating a business process that forms a replicable and transferable knowledge base.

White wrote that instead of getting locked-up knowledge base, employers should shift to a people-focused strategy.  

The systems, processes and platforms in the company should be aimed at quickly integrating a new employee and seamlessly extracting themselves if and when they leave. Develop user-friendly systems, processes and platforms that grant autonomy and encourage meaningful contribution—not repetitive work cycles.

Whether a person stays their entire career or joins the company for only a set period, they should feel empowered, incentivized and rewarded for how they move the business forward on its journey.

Business is unpredictable, you may have a set of employees with a wide range of expertise one moment and lose them one by one on the next second. Employers should not be reliant in their employees. At the same time, employees should not be guilted to stay in the organization. 

Read more here.

Start your
journey today

  • Independent
  • Secure
  • Transparent

Access fantastic talent at world-leading prices

Scale your business fast while reducing costs —
the average all-in employment costs in the
Philippines are typically 70% less than its
Western counterparts

Philippines United Kingdom Australia United States
Software Developer
$7,221
$39,913
$62,653
$81,994
HR Manager
$9,506
$46,669
$66,518
$78,007
Team Leader
$7,152
$31,174
$45,428
$75,823
Accountant
$5,959
$58,479
$67,190
$72,923
Copy Writer
$4,767
$52,088
$56,600
$62,653
Customer Service
$3,337
$22,137
$29,717
$35,275
Virtual Assistance
$2,285
$39,066
$42,240
$31,797
Select a role to view salaries
Philippines $7,221
United Kingdom $39,913
Australia $62,653
United States $81,994

Avoid guesswork. Talk to the experts, free.

Get 3 free quotes

You can save 70% on staff costs, whilst driving quality & growth. Connect with an outsourcing expert to see how outsourcing can transform your business.

Why choose us?
  • Independent and unrivalled expertise
  • We carefully match you from 2,300+ leading suppliers
  • Access to Outsourcing Savings Calculator & Report

Get Started

How many staff to outsource?

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.