April was a stable month for web traffic. To wrap up the month, Outsource Accelerator (OA) recorded 464,794 page views from 156,639 unique visitors. Meanwhile, OA saw an increase in outsourcing interest as the Source Partner platform generated 972 inquiries across 25 countries and 29 sectors. OA’s dedicated in-house SDR team promptly engaged these inquiries, successfully booking 690 sales discovery calls on behalf of OA’s BPO partners.

Of these inquiries, 964 were quote requests representing 1,967 full-time employees (FTEs) with an estimated outsourcing value of $59,010,000*. See all analyses in the Source Partner dashboard.

Over the past 12 months, OA received 12,081 outsourcing inquiries, including 10,748 quote requests. These requests represent a total of 31,962 FTEs with a lifetime outsourcing value of $958,860,000*.

*Conservative client value calculation: Take the lowest end of their role request numbers, multiply by conservative top-line revenue of $1,250/role/month, multiplied by 24 months (conservative team lifetime value & duration).

Key metrics for April 2025

Total outsourcing inquiry value – April 2025

Total outsourcing inquiry value – 12 months

Notable inquiries

In April, Outsource Accelerator averaged over 30 inbound outsourcing inquiries per day. Out of the 972 inquiries, 964 were requests for quotations. Here are six notable examples:

Quality analysis

Outsource Accelerator analyzes the data from all inquiries and monitors them for quality. The platform assesses lead quality using a range of validation, quality, and engagement metrics.

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Outsourcing inquiry insights – April 2025

The Source Partner dashboard provides live analysis and deep-dive insight into the traffic and inquiries coming through. Some insights from this month:

Number of roles initially required

Clients typically start with a smaller requirement and then grow the team once they settle the team.

Size of clients’ company

The inbound inquiries come from companies of all sizes – from startups to multi-national enterprise.

Location of clients’ company

The client inquiries come from across the globe – typically from the high-cost English-speaking nations.

Clients’ company sector

The client companies cover almost every sector possible, and the roles they seek are also very varied.

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